loader from loading.io

Clienting #48: Allison Shields and the 2019 ABA Marketing Survey

Clienting

Release Date: 12/23/2019

Clienting #56: Kay Van Wey on National PR and Dr. Death show art Clienting #56: Kay Van Wey on National PR and Dr. Death

Clienting

Getting more news coverage: how do you take 1 high-profile case and get more than 15 minutes of fame? Kay Van Wey is a  board-certified PI lawyer with 30+ years of experience. She is the principal owner & founder of Van Wey, Presby & Williams, a Dallas, Texas-based personal injury litigation firm. When Kay isn’t managing her firm or practicing law, she advocates for patient safety. Kay is a big believer in finding your "why", which is one of the things she credits for her ongoing enthusiasm for her work.

info_outline
Clienting - COVID-19 Special show art Clienting - COVID-19 Special

Clienting

Discussion of ways lawyers can be there for clients (and potential clients) in the uncertain COVID-19 environment. We also say congratulations, farewell, good luck, and until next time to Kelly as she embarks on her new venture.

info_outline
Clienting #55: Mo Lilienthal- Lawyer, Podcaster & Local Link-Builder show art Clienting #55: Mo Lilienthal- Lawyer, Podcaster & Local Link-Builder

Clienting

This episode of Clienting is with a lawyer and podcasting powerhouse, Morris Lilienthal.  Mo is a lawyer at in Huntsville Alabama. The son of a judicial assistant, Mo is a passionate lawyer, advocate for March of Dimes and a passionate advocate for life & sports in Alabama.  Podcast: The Mo Show (Live) on FB Live and then YouTube and then podcast - podcasting for 2 1/2 years We talk about Mo's Podcast process, the equipment he uses (it's easy and inexpensive), how Mo finds guests, and what he does once the podcast/Facebook Live is recorded.  What do you do with the podcast...

info_outline
Clienting #54: Megan Zavieh on Ethics, Technology & Marketing show art Clienting #54: Megan Zavieh on Ethics, Technology & Marketing

Clienting

Megan Zavieh focuses exclusively on attorney ethics, representing California attorneys facing State Bar disciplinary action and providing tools for lawyers to defend themselves through ethics investigations and prosecutions.  She also provides resources to practicing lawyers to structure their firms to minimize their ethics exposure.

info_outline
Clienting #53: Marco Brown on Finding the Money to Market show art Clienting #53: Marco Brown on Finding the Money to Market

Clienting

Marco Brown is a husband, father, and divorce attorney in Salt Lake City, Utah. Nothing makes him happier than cooking, eating, and traveling, except maybe reading. This episode focuses on capturing the low-hanging fruit of more money without necessarily spending money. How to create a flywheel - the cyclical process of client experience. As a small business owner, Marco also shares how he has been able to have money to market his firm AND learn how to attract the clients that his law firm wants to serve.

info_outline
Clienting #52: Josh Gerben on Learning to Market His Law Firm show art Clienting #52: Josh Gerben on Learning to Market His Law Firm

Clienting

Josh Gerben is a trademark attorney and founder of Gerben Law Firm, PLLC. The law firm was created by Mr. Gerben to help small and large businesses alike have access to trademark lawyers who are affordable and responsive to their needs.

info_outline
Clienting #51: 2020 Legal Marketing Trends  show art Clienting #51: 2020 Legal Marketing Trends

Clienting

Gyi and Kelly are here for their 3rd Annual Legal Marketing Trends episode. What's new in 2020? Listen in to find out!

info_outline
Clienting #50: Ryan McKeen & Hailey Rice are Masters of Content! show art Clienting #50: Ryan McKeen & Hailey Rice are Masters of Content!

Clienting

Who are Ryan McKeen and Hailey Rice? Ryan is the CEO of Connecticut Trial Firm, LLC.Ryan is also a co-author of the best selling "Tiger Tactics: Powerful Strategies for Winning Law Firms". Hailey Rice is a Connecticut-based personal injury attorney, zealous social media participant, and host of the Woman on Top podcast. 

info_outline
Clienting #49: Erin Gerstenzang is back to discuss the future! show art Clienting #49: Erin Gerstenzang is back to discuss the future!

Clienting

In a first for Clienting, we're bringing a guest back for a second episode. Erin Gerstenzang is a practicing Criminal Defense attorney based in Atlanta. We discuss future-focused law firms who are looking at where clients are going to come from tomorrow, not just today.

info_outline
Clienting #48: Allison Shields and the 2019 ABA Marketing Survey show art Clienting #48: Allison Shields and the 2019 ABA Marketing Survey

Clienting

We've deemed this episode "Random Acts of Marketing" because that's what the data shows are happening in the majority of small law firms.

info_outline
 
More Episodes

Allison Shields joins Gyi and Kelly to discuss the 2019 ABA Marketing Survey.

We've deemed this episode "Random Acts of Marketing" because that's what the data shows are happening in the majority of small law firms.

Allison C. Shields is the President of Legal Ease Consulting, Inc. where provides practice management, productivity, marketing, business development, and social media coaching and consulting for lawyers and law firms. As a former practicing lawyer, law firm manager and partner herself, Allison understands the unique challenges faced by lawyers today in trying to juggle practicing law, handling clients, and managing and growing their businesses. Allison is also the co-author of the brand-new book, Make LinkedIn Work for You: A Practical Handbook for Lawyers and Other Legal Professionals, now available on Amazon.com.

  • Introduction to the survey and survey methods.
  • Marketing Methods in use:
    • The leading channels for marketing across all firm sizes are email (41%), Facebook (30%), and direct mail (19%). 
    • Solos are more likely to use Avvo, with 25% of respondents reporting that they use the platform.
  • What are solos doing for marketing?
    • Solos most often use email (40%), followed by Facebook (26%) and Avvo (25%). 
    • Facebook was the most popular channel for lawyers from firms of 2-9 lawyers at 39%, followed by print at 33%. 
    • In firms of 10-49 lawyers, respondents reported using email most often (47%), followed by print (41%).
  • Law Firm Websites
    • 86% of respondents have a website. 
    • Only 57% of solos have a firm website
    • Over 90% of respondents in all other firm sizes report having a firm website.
  • Who is doing the marketing?
    • 9% of respondents, (60% of solos), said attorneys do the marketing. 
    • 31% of firms overall have internal marketing staff, 17% use outside consultants, and 16% report that administrative staff performs marketing functions for the firm. 
    • 13% of respondents say "no one" is responsible for marketing in their firms, including 30% of solos and 13% of respondents in firms of 2-9 lawyers.
    • in 2019, more solos and firms with 2-9 lawyers report using an outside consultant (34% and 41% respectively) for their firm website than they have reported in previous years. 
      • Larger firms rely more on marketing staff, IT staff, or a firm webmaster for managing their sites. 
      • 30% of all respondents report that their firm uses an outside consultant or agency for search engine optimization (SEO).
  • Website maintenance: 
    • 25% report their website is primarily managed by an outside consultant, 22% are managed by one lawyer within the firm, 18% by marketing staff, 12% by firm IT staff, and 9% by firm administrators. 
    • (51%) and firms with between 2-9 lawyers (34%) were most likely to report that one lawyer was responsible for maintaining the firm’s website, which has remained steady since 2015.
  • What are the agencies doing? - Mostly SEO over Adwords/PPC
    • 7% of all respondents indicated that their firms were using AdWords, but 9% report using an outside consultant or agency for AdWords or pay-per-click advertising (PPC). 
    • 80% of firms are participating in some sort of social media, only 26% use an outside consultant or agency for social media. 
    • 59% of respondents report that their firms do not use a consultant for SEO, AdWords/PPC, or social media.
    • In firms of 2-9 lawyers, 40% of respondents reported using an outside consultant for SEO, 23% for social media, and 15% for AdWords/PPC. 
    • 35% of respondents from firms of 10-49 lawyers reported the use of an outside consultant for SEO, and 32% for social media.
  • How effective is law firm marketing?
    • ANALYTICS: 38% of respondents say they have access to analytics or reports to monitor the effectiveness of their website or blog. 41% do not have such access and 21% do not know.
      • Do agencies provide analytics? only 17% of respondents indicated that they work with external agencies who provide them regular reports on marketing performance. Another 11% use these agencies but do not get regular reports, and 48% do not use an external agency at all. 
    • Lawyers confidence in their marketing efforts was a 2.9 out of 5.
    • Blog effectiveness: 49% have gotten clients as a result of blogging and another 34% do not know whether they have gotten a client or not. 
    • Social media effectiveness: 31% report having gotten clients as a result, 44% say they did not, and 24% did not know.