623: When Updates and Integration Go Awry: A Case Study
Command Control Power • Apple Tech Support & Business Talk
Release Date: 06/24/2025
628: Apple WWDC 2026 Highlights, 1Password for MSP’s & The Ongoing UniFi 6GHz Wi-Fi Debate
Command Control Power • Apple Tech Support & Business Talk
In this episode of Command Control Power, the hosts discuss recent Apple updates, including the new liquid glass feature and macOS support schedules up to 2028. They share their insights on the Apple Worldwide Developers Conference (WWDC) announcements and speculate on client feedback regarding OS support timelines. The conversation also delves into technical aspects and user experiences with Unifi’s six-gigahertz WiFi, highlighting troubleshooting steps like disabling the 6GHz band for improved stability. The team also touches on seamless transitions to 1Password MSP, comparing pricing and...
info_outline
627: Proving Chemistry: Sam & Jerry's Tech Talk
Command Control Power • Apple Tech Support & Business Talk
In this episode of Command Control Power, Sam and Jerry address listener feedback about their on-air chemistry and dive into a variety of tech discussions. Sam talks about his recent MacBook Pro M4 upgrade and the challenges he faced during the data migration process. The duo discusses the importance of maintaining and justifying tech expenses, with Sam sharing his strategy of integrating different services using Hudu for efficient billing and management. Jerry shares a humorous support call mix-up, stressing the importance of communication. The episode also touches on VPN solutions using...
info_outline
Best Of CCP - 165: Interview With Matt Woestehoff of Foundation in Minneapolis
Command Control Power • Apple Tech Support & Business Talk
Recorded July 19, 2016 CCP welcomes Matt Woestehoff Director of Business Development and Operations of The Foundation in Greater Minneapolis-St. Paul Area Quoting Matt's Bio On The Foundation website: "Presenter, listener, growth engineer. I work with companies who understand the value of thinking ahead. We build a strong technological base so that you can Get Back to Work. We help acquire, deploy, and manage iPads, build network infrastructures to support thousands, and help entrepreneurs build their dreams. Born as Apple fan-boys, now recognizing brand-agnostic solutions for any business...
info_outline
625: Surviving the Unthinkable: Adam Burg's Personal Account of California's Eaton Fire
Command Control Power • Apple Tech Support & Business Talk
In this episode of Command Control Power, hosts welcome Adam Burg from CALSO Technologies to share his harrowing experience with the Eaton Fire in Altadena, California. Adam recounts the events leading up to the evacuation of his family, the destruction of their home, and their subsequent journey to recovery. He highlights the overwhelming support from the community, the importance of preparedness, and offers advice for ensuring business continuity in the face of natural disasters. The episode provides a detailed and emotional account of resilience and the power of community. 00:00...
info_outline
624: Tech Takes: The Struggles with AI and Accounting Software
Command Control Power • Apple Tech Support & Business Talk
In this episode of Command Control Power, the hosts discuss their long-standing production schedule and reliance on listener support through Patreon. They share humorous anecdotes and frustrations about everyday tech issues, such as fixing client problems and dealing with insufficient AI-generated messages. The conversation delves into the ever-increasing costs of essential services like QuickBooks and the challenges of using AI tools like ChatGPT for tasks ranging from contract creation to tech support. They also touch on broader issues involving monopolistic behaviors of tech giants and the...
info_outline
623: When Updates and Integration Go Awry: A Case Study
Command Control Power • Apple Tech Support & Business Talk
In this episode of Command Control Power, the hosts tackle a series of tech frustrations including missed live streams, troublesome iPhone camera features, and challenges with Apple TV and Hulu apps. They dive into a detailed rant about modern tech devices failing to work seamlessly, share personal anecdotes of encountering pop-up errors and software compatibility issues, and discuss potential solutions. Special segments include difficulties with remote work, the quirks of Notifications and Permissions in macOS, and the ongoing struggle with the Malwarebytes and Addigy integration. The...
info_outline
622: Streamlining Revenue: Affiliate Insights and Network Solutions
Command Control Power • Apple Tech Support & Business Talk
In this episode of Command Control Power, Joe and Jerry dive into the intricacies of network monitoring, leveraging affiliate programs for additional revenue, and the challenges of managing client relationships. They discuss Jerry's struggles with dermatological prescriptions and the importance of staying updated on tech services. The conversation shifts to the mechanics of Amazon's affiliate program, their frustrations with Amazon's strict rules, and how they incorporate other affiliate programs like Backblaze and Uptime Robot into their business models. The duo also shares insights on using...
info_outline
Best Of CCP - 470: Beans In The Buckets
Command Control Power • Apple Tech Support & Business Talk
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.
info_outline
620: From Rooftops in Spain to QuickBooks User Pains
Command Control Power • Apple Tech Support & Business Talk
In this episode of Command Control Power, the hosts discuss recent events including a vacation and the ACEs conference. They dive into a detailed troubleshooting story involving QuickBooks server issues and explore the challenges associated with setting up Windows PCs and QuickBooks for clients. Additional topics include managing one password admin access for clients and a debate over using cases for Macs. The episode also highlights the 10th anniversary of the Mac Admins community and offers useful insights for managed service providers. 00:00 Introduction and Greetings 00:08 Vacation...
info_outline
619: Mac Misfires, Backblaze Blues, and the Cost of Bad Support
Command Control Power • Apple Tech Support & Business Talk
In this episode, the hosts of Command Control Power discuss their personal lives and tech experiences, including outdoor activities and everyday tech issues. They delve into a peculiar issue one encountered with a MacBook Pro during an update, which turned out to be related to Dell Display Manager. The conversation also covers Backblaze backup anomalies, Apple's migration assistant quirks, and problematic customer service interactions with vendors like Microsoft and RingCentral. To wrap up, the team reflects on the importance of considering user behavior in quality assurance for tech products...
info_outlineIn this episode of Command Control Power, the hosts tackle a series of tech frustrations including missed live streams, troublesome iPhone camera features, and challenges with Apple TV and Hulu apps. They dive into a detailed rant about modern tech devices failing to work seamlessly, share personal anecdotes of encountering pop-up errors and software compatibility issues, and discuss potential solutions. Special segments include difficulties with remote work, the quirks of Notifications and Permissions in macOS, and the ongoing struggle with the Malwarebytes and Addigy integration. The discussion wraps with user interaction nuances and a nostalgic thank you to a decade-long listener.
00:00 Introduction and Apologies
00:19 Technical Difficulties and Live Stream Issues
00:34 Joe's Haircut and Visual Gags
01:31 Camera Control Button Rant
08:24 Dinner and Hulu Troubles
09:40 General Tech Frustrations
12:51 Coordination Problems in Tech
17:01 Malwarebytes and Agy Integration
17:50 Confusing Security Popups
19:00 User Reactions and Issues
20:23 Malwarebytes and Agy Coordination
20:40 Jerry's Experience with the Issue
25:01 Apple's Notification System
36:22 Remote Desktop Control Challenges
39:26 Listener Appreciation and Conclusion