Create Great Conversations Using the CLEAR Model
Conversations About Conversations
Release Date: 02/04/2024
How to Explore: The Fulcrum of a Needs-Based Conversation
Conversations About Conversations
The concepts in this class are from Chapter 8 of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time. Conversations is available on , Audible and Kindle. In this class we teach you how to: 1. Use questions strategically 2. Ask tactical and calibrated questions 3. Integrate the FBI's Behavior Change Stairway Model Watch this episode and more on our YouTube Channel: Conversations About Conversations – Episode 314 #ConversationsAboutConversations #
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Create Great Conversations Using the CLEAR Model
Conversations About Conversations
The content in this class is from Chapter 7 of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time. (Conversations is available on .) In this class we teach you how to: Prepare an agenda Use a consultative opener Read the defense Check for acceptance Watch this episode and more on our YouTube Channel: Conversations About Conversations – Episode 313 #ConversationsAboutConversations #ConversationsAcademy
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Ten More Lessons From 10,000 More Conversations
Conversations About Conversations
To celebrate the 5th birthday of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time, I unveiled—for the first time ever—ten more lessons from 10,000 more conversations. WATCH the presentation YouTube: https://youtu.be/gAuc18yTayU Conversations About Conversations – Episode 312 #ConversationsAboutConversations #ConversationsAcademy
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Conversations Book Launch Party — December 8th, 2018
Conversations About Conversations
Conversations: How to Manage Your Business Relationships One Conversation at a Time was launched into the world 5 years ago. In preparation for celebrating the book’s 5th birthday, we went back to the beginning and are now pleased to share with you never before seen footage. If you have to influence others through conversations, you will benefit from the ten important lessons in the book. Conversations will give you a clear formula for success. It will give you newfound power and ease in your career and all your interpersonal communications. It will reshape how you...
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Conversation Lab — How to Disagree Effectively
Conversations About Conversations
Conversation Lab — How to Disagree Effectively If you want to learn how to get people to agree with you, this episode is for you. In this Conversation Lab, we discussed and then practiced 4 concepts: 1. Straw Man Arguments, 2. Steel Man Arguments, 3. The Socratic Method and 4. Rapoport’s Rules Conversations About Conversations is available on Spotify, Apple, Amazon, YouTube and iHeartRadio. Visit for links to your preferred platform. Conversations About Conversations – Episode 310
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Conversation Lab — Using Calibrated Questions
Conversations About Conversations
Being an extraordinary relationship manager means being extraordinary at using questions skillfully. In this Conversation Lab, we introduced 14 types of calibrated questions: Leads, Assessors, Motivators, Clarifiers, Continuers, Journalist (W’s), Greasers, Hypotheticals, Sub-decisions, Confirms, Hooks/Engagers, Isolators, Interjectors and Helping Verbs (be, do and have). These concepts are from chapter 8 of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time. (Available on ) Conversations About Conversations is...
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Conversation Lab — Handling Upset People
Conversations About Conversations
In this Conversation Lab, we discussed the formula for handling people who are upset. We discussed the distinction 'upset' and then we role played handling upset people with a game I created called, "That's right." If you're committed to improving your skills in conversation leadership and management, I recommend listening to it. LISTEN to the podcast on Spotify, Apple, Amazon, Google or iHeartRadio. WATCH the Conversations About Conversations YouTube Channel: Conversations About Conversations – Episode 308
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Conversation Lab — Overcoming Generic Objections
Conversations About Conversations
In this Conversation Lab, we discussed how to address the five generic objections: drawbacks, indifference, misunderstandings, excuses and skepticism. We distinguished how they are handled similarly and what needs to happen differently in order to overcome them. As is customary in Conversation Labs, we experimented with the techniques in a role play. We role played a small business owner talking to an attorney about retaining him for his services. LISTEN to the podcast on Spotify, Apple, Amazon, Google or iHeartRadio. WATCH the Conversations About Conversations...
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Conversation Lab — Approach a Conversation with a Rapport Plan
Conversations About Conversations
In this Conversation Lab, we discussed some of what goes into formulating a rapport plan for a difficult or relatively new relationship. LISTEN to the podcast on Spotify, Apple, Amazon, Google, or iHeartRadio. WATCH the podcast on YouTube: Conversations About Conversations – Episode 306
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Ten Lessons from 10,000 Conversations
Conversations About Conversations
In my 30-year career, I’ve had about 30,000 professional conversations with clients, prospects and colleagues. I’ve considered many of those conversations as a "laboratory" where I've been able to experiment with different strategies and approaches. Essentially, my focus has been on researching a unified theory on conversations. I endeavored to find the formula for effective conversations. In addition to getting advice from two influential mentors in my life, my research was greatly advanced by mentoring, coaching and training others. As I dispensed advice to mentees and people I...
info_outlineThe content in this class is from Chapter 7 of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time. (Conversations is available on Amazon, Audible and Kindle.)
In this class we teach you how to:
- Prepare an agenda
- Use a consultative opener
- Read the defense
- Check for acceptance
Watch this episode and more on our YouTube Channel: https://youtu.be/0TKKZ-0Opr8
Conversations About Conversations – Episode 313
#ConversationsAboutConversations #ConversationsAcademy