loader from loading.io

Build Lifelong Client Relationships

The Courageous Entrepreneur Show

Release Date: 12/03/2018

Your Sensitivity is Your Super Power show art Your Sensitivity is Your Super Power

The Courageous Entrepreneur Show

You're not "too sensitive"

info_outline
Healthy Gut, Healthy Entrepreneur show art Healthy Gut, Healthy Entrepreneur

The Courageous Entrepreneur Show

Energy and good health starts with good food. Nutrition Educator, Mira Deesy talks about the importance of gut health to our focus and stamina as solo professionals.

info_outline
Tips to Build a Community on Faccebook show art Tips to Build a Community on Faccebook

The Courageous Entrepreneur Show

In this episode leading expert Geriann Wiesbrook is going to talk about Facebook groups and share tips for growing and strengthening one.

info_outline
Simplifying Social Media show art Simplifying Social Media

The Courageous Entrepreneur Show

Social media technology expert and trainer Ellen McDowell dispels myths and eliminates confusion about social media and social posting.

info_outline
Escaping the Rabbit Hole show art Escaping the Rabbit Hole

The Courageous Entrepreneur Show

Former nurse Tracey Maxfield shares how extreme workplace abuse and bullying led her to a deep depressive episode and how she was able to "escape the rabbit hole" and find a new purpose in life

info_outline
Common Pricing Mistakes show art Common Pricing Mistakes

The Courageous Entrepreneur Show

Tai Goodwin, founder of Profit Academy, talks to Winnie about common mistakes and mindset issues that keep Introverted, mission-driven entrepreneurs from making the income they dream of and deserve.

info_outline
From Welfare to Wildly Successful show art From Welfare to Wildly Successful

The Courageous Entrepreneur Show

Alison Donaghey shares her journey from single mom on welfare to successful entrepreneur and coach.

info_outline
From Employee to Entrepreneur show art From Employee to Entrepreneur

The Courageous Entrepreneur Show

Deb Boulanger, founder of The Launch Lab, talks to Winnie Anderson about the common mistakes corporate escapees make when going from employee to entrepreneur.

info_outline
Build Your Business Your Way show art Build Your Business Your Way

The Courageous Entrepreneur Show

ReeJade Richmond explains how she threw away her position as an attorney at a celebrity law firm to strike out on her own and found the secret to success and happiness rested in the courage to build a business model that worked for her even though her colleagues didn't understand it.

info_outline
Protect Your Business Assets show art Protect Your Business Assets

The Courageous Entrepreneur Show

Business and Legal Strategist ReeJade Richmond explains how you may be inadvertently running a fraudulent business and what you need to do to make your business legit and reduce your exposure to risk.

info_outline
 
More Episodes

Welcome to the Courageous Entrepreneur Show. This is the show that shares information and inspiration to help you break free from self-doubt, limiting beliefs, and disempowering patterns and break through to create the thriving, successful business you dream of and deserve.

The show features interviews with entrepreneurs who’ve overcome amazing challenges to create success on their terms and experts who share insight and practical information that can help you get past your blocks and move forward with courage, confidence, and clarity.

The show is available in both video and audio formats on a variety of platforms including Apple Podcasts / iTunes, I Heart Radio, in the Google Play store, on You Tube and on my website at WinnieAnderson.com.

If you like what you hear I hope you’ll share the show with others and I hope you’ll decide to join my Courageous community.

You can do that by becoming a fan of the show on my site at Winnie Anderson.com/fans. When you do you’ll get episodes delivered right to your inbox along with information, tips, and resources to help you consistently move forward to reach your biggest goals.

We all talk about wanting to get new clients and wanting to get more clients. But what if we didn’t have to?

What if you actually had clients who stayed with you longer, felt so cherished by you, that they were more likely to recommend you to others?

SHOW NOTES

There’s a study that says a 5% increase in client retention can lead to an increase in profits of between 25 and 95%.

Wow.

Of course you’ve got to deliver a great service. You’ve got to produce a transformation that gets clients excited.

But it also speaks to the relationship you have with clients and how you can help them see and feel how much you genuinely care for them.

That’s what this episode is all about.

Deb Brown is a speaker, author, and consultant who specializes in working with entrepreneurs to develop relationships with their clients and create lifelong profitable relationships with them.

Listen in as Deb explains:

  • The profit in retaining more clients and serving them for a longer time period.  
  • How building relationships helps you stand out
  • Her simple 3-part framework that helps you create a custom loyalty strategy that pays off
  • An old-school strategy that still works and probably always will 
  • How to leverage your time and create a strategy that works for you
  • Simple, practical and proven strategies that have a great payoff 
  • How to repurpose items and add value to your relationship with clients   

As always listen all the way to the end where I’ll share your action step and cocktail exercise for this episode.

Resources

Guest Contact Information

Deb Brown's website -- get her free report with key strategies including:

  • The three touchpoints in every business relationship
  • The 4 Types of people you must WOW
  • Why should not just deliver results but also WOW

Deb's book, Lifelong Loyal Clients: How smart professionals turn relationships into revenues

Deb on YouTube

Deb Brown's author page on Amazon

 

Related Resources

Common Mistake Made When Choosing Promotional Products

Perceived Value - A critical point to understand when choosing and using promotional products to build your brand and grow relationships with clients

Visit Kamis Imprinted Products (a past client of Winnie's) and get their free report, "10 Mistakes Made When Choosing Promotional Products and How to Avoid Them"

 

Are You an Introverted, Mission-Driven Entrepreneur Looking to Network and Connect with Like-Minded and Like Personality'd Professionals? 

Join Winnie's closed Facebook group and end the isolation and build relationships with other coaches, consultants, and experts like you who are looking to come out of hiding, make their next big leap in their business, and share information, tips, and resources to grow their businesses and create success on their terms.