How To Get Inside The Heads And Hearts of Your Customers with Marshall Morris - COA 001
Release Date: 02/09/2018
Course of Action
Travis Chambers is the founder of Chamber Media — an agency that creates scalable social videos. They’re responsible for some of the biggest viral videos on YouTube.
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Philip Rykwalder is one of the top cavers in the United States. He’s also the owner of Southern States Properties. In less than 2 years, Philip has gone from knowing nothing about real estate to owning over 30 rental houses and buying a new rental house each week.
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Dennis Yu is one most influential people in digital marketing and Facebook advertising. He used to run analytics at Yahoo, he’s held leadership positions at American Airlines, and now he runs a digital marketing agency called Blitzmetrics that partners with schools to train young adults marketing. Their clients include Rosetta Stone, Golden State Warriors, Nike. He's also one of the most down to earth, smartest guys you’ll ever meet. In this episode, we discuss the 3 Pillars of Authority.
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Stu Grimson knows a thing or two about career diversity. He’s experienced success at every end of the spectrum — from becoming one of the greatest NHL enforcers of all time to a successful lawyer, broadcaster, business developer, and more.
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Craig Kautsch, a lifelong entrepreneur, founded Avocet Ventures, a portfolio real estate company that has cracked the code in providing homeownership to low-income families in DFW. His company has made a huge impact in the lives of families that wouldn’t otherwise be able to own a home. He has purchased, restored, and sold more than 600 houses in DFW. In 2016, Craig launched Indwell Realty, a business development company where real estate agents can build their perfect real estate career.
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Marshall Morris is the COO of Homelife Media, a media company that went from owning a single site about dogs to one of the biggest brands in the pet industry in 3.5 years. This episode explores how listening to their audience has (literally) changed how they do business.
info_outlineMarshall Morris is the COO of Homelife Media, a media company that went from owning a single site about dogs to one of the biggest brands in the pet industry in three years with over 17 million followers online. This episode explores how listening to their audience has (literally) changed how they do business. Marshall shares practical strategies to apply the lessons they've learned to your business.
In this episode, you’ll learn:
- From a company that’s spent over $11 million on Facebook in last 3.5 yrs and the insights they’ve learned that you can apply to your business.
- Why they’re doing the opposite of everyone else and moving from online to retail and how customer feedback has played a huge role it that process.
- What it means to truly care for your customers and a few strategies to implement customer care at scale for your business.