Removing Friction for Growth in Wholesale Specialty with Leah Ohodnicki
IN-the-Know
This episode of In The Know features host Chris Hampshire and Leah Ohodnicki, Executive Vice President of Carrier Relations at RT Specialty. Leah leads strategic initiatives to strengthen trading partnerships and drive growth across the wholesale insurance landscape, and brings two decades of experience spanning retail brokerage, E&S carriers, MGUs, and program business. Leah began her career at Marsh in 2006, advancing through leadership roles in marketing and business development. In 2015, she joined Argo Group, where she led distribution for the group and later led Specialty Programs....
info_outline
Flipping the Script on Host Chris Hampshire
IN-the-Know
In this special episode of In The Know, our podcast host Chris Hampshire takes on the role of guest when he is interviewed by Spenser Villwock, Executive Director of the CPCU Society and President of Associations at The Institutes. Chris works with leading P&C carriers and program administrators to design impactful claims management programs as a Vice President of Sales in Gallagher Bassett’s Carrier Practice. He was elected as the Global CPCU Society President in 2022, served as the President-Elect in 2021, began a three-year term on the National CPCU Society's Leadership Council in...
info_outline
Building a Culture of Innovation with Rob Galbraith
IN-the-Know
In this 5th anniversary episode of In the Know, one of our earliest podcast guests returns to help us celebrate and to determine which of his 2020 predictions have come true. Rob Galbraith is the founder and CEO of Forestview Insights, an independent consulting, research, and training company focused on enabling organizations to create and build a lasting culture of innovation. Rob has over 25 years of experience in the financial services industry in various leadership positions, and is the author of the international best-selling book The End Of Insurance As We Know It. He is a recognized...
info_outline
Unpacking 200 Years of Insurance History with Marc Adee
IN-the-Know
Marc Adee is the CEO of Crum & Forster, a leading specialty insurance carrier founded in 1822 and headquartered in Morristown, New Jersey. Marc joined Fairfax in 2000 and holds a B.A. from Northwestern University and an M.B.A. from the University of Chicago. He is a fellow of the Casualty Actuarial Society and a member of the American Academy of Actuaries. He serves on the boards of the American Property Casualty Insurance Association, the Maurice R. Greenberg School of Risk Management, Insurance and Actuarial Science, the Foundation for Morristown Medical Center, the Community Foundation...
info_outline
Redefine What's Impossible with The Iron Cowboy, James Lawrence
IN-the-Know
, better known as The Iron Cowboy, is a world-renowned keynote speaker, bestselling author, and endurance athlete who redefined human potential by completing 50 Ironmans in 50 days across all 50 states — and then doing the unthinkable — 100 full-distance triathlons in 100 consecutive days. Before becoming the greatest endurance athlete in history, James was a successful entrepreneur, running a thriving mortgage company and helping hundreds of clients build wealth through homeownership and strategic refinancing. That same relentless mindset that powered him through thousands of miles now...
info_outline
The Data Revolution in Modern Claims Management with Heather Wilson
IN-the-Know
, Chief Executive Officer of , has more than a decade of executive experience in data, analytics, and artificial intelligence, including Global Head of Innovation and Advanced Technology at Kaiser Permanente and Chief Data Officer of AIG. While at AIG, she was named Insurance Woman of the Year by the Insurance Technology Association for her data innovation work. Wilson has been a steady supporter of diversity. She launched the Kaiser Permanente Women in Technology group, focused on mentorship and retention for women in math, technology, and science. At AIG, she launched Global Women in...
info_outline
InsurTech Ecosystem and the Future of Innovation with Delli Bhaskar Jagadeesan
IN-the-Know
Bhaskar serves as a Principal Technology Evangelist on Guidewire’s Global Technology Alliances and Marketplace team. In his role, he works with solution, technology, and systems integration partners to develop technical integration strategies and promote Guidewire’s cloud platform. He’s also a passionate supporter of the Guidewire Insurtech Vanguard program, which helps insurers discover innovative InsurTechs. Bhaskar brings a unique blend of P&C insurance domain expertise, technical background, and deep knowledge of the Guidewire ecosystem. His experience spans enterprise software...
info_outline
Caribbean Insurance Insights with Ranesha Dean
IN-the-Know
Ranesha Dean is a branch manager for Caribbean Alliance Insurance Company, a regional general insurance company in the Eastern Caribbean, and is responsible for the Bahamas operations. Her career in the general insurance industry began in 2009, and she has worked in various roles over the years, including sales, underwriting, claims, and compliance. She holds a BA in economics and finance from The University of The Bahamas (formerly College of The Bahamas) and several designations with The Institutes, including the CPCU designation (2022). Ranesha is an avid insurance learner eager to dive...
info_outline
Composing the Next Insurance Generation with Jim Jones
IN-the-Know
Jim Jones is the co-creator of the new In The Know podcast music and has been the Executive Director of the Katie School of Insurance & Financial Services at Illinois State University since 2001. The Katie School supports over 500 students majoring in Risk Management and Insurance (RMI), actuarial science, and other majors, who are interested in careers in insurance. Jones works with ISU faculty, staff, administration, and industry executives in helping to develop talent for industry and educate students at the velocity of change. He holds an MBA in International Business from Saint Louis...
info_outline
Identifying Emerging Issues and Exposures in the Insurance Industry with Tim Fletcher
IN-the-Know
Tim Fletcher is Gen Re’s VP, Senior Emerging Issues Specialist, and an avid contributor to Gen Re’s blog, and he edits the UM/UIM Liability Laws Survey. He is a graduate of the University of Minnesota (Bachelor of Arts, Journalism) and the Michell-Hamline School of Law (Juris Doctor), and currently serves on CPCU’s Reinsurance, Excess & Surplus Lines Interest Group and as chapter governor for the Upper South Region. He is a founding member of the Atlanta Insurance Coalition for Change and a guest lecturer on Risk Management and Insurance at Georgia State University and many industry...
info_outlineNick Hentges is CEO of Captive Resources, which represents over 6,700 shareholders in 48 member-owned casualty and medical stop loss group captives, with a total annual written premium of $4.7 billion. He has an extensive background in insurance company, brokerage, and captive consulting and management operations. As Captive CEO since 2022, Nick has presided over unprecedented growth in the company’s casualty and medical stop loss group captive business. He has been instrumental in supporting the further development and expansion of the Risk Management and Insurance program at the University of Iowa. He has served on the Board of Directors of the Captive Insurance Companies Association (CICA) since 2021, and he holds a BBA degree with majors in Finance and Insurance from the University of Iowa and an MBA from Drake University. In this episode of In the Know, Chris Hampshire and Nick discuss the captive space and alternative risk transfer, the evolving buyer’s journey, and the future of the insurance industry.
Key Takeaways
-
Nick’s career journey from small-town Iowa to global captive leader.
-
Opportunities that can be found in the captive space.
-
Insights into the evolving buyer's journey.
-
Growth at Captive Resources can be attributed to the education of both insurance buyers and brokers.
-
Hiring and retaining great new talent starts with assembling a team that wants to serve the client.
-
Questions that leaders ask when approached with new opportunities.
-
The importance of planning for future transitions years in advance.
-
Nick’s take on addressing the retirement issue in the insurance industry.
-
Possibilities in the five-year future of the insurance industry.
-
Nick’s encouraging advice to his early career self.
Quotes
-
“Captive is an exciting and growing, dynamic field… that is going to change insurance.”
-
“Growth at Captive Resources can be attributed to the education of both insurance buyers and brokers.”
-
“The captive industry has exploded, and more and more people have heard of or know of captives.”
-
“We have a retirement issue in the insurance industry. We’ve got to get young people into this industry.”
-
“We cannot accomplish what we’re hoping to do unless we are willing to change.”