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Welcome! The Future of Business Offices plus more on Tech Talk with Craig Peterson on WGAN

Craig Peterson - America's Leading Security Coach

Release Date: 09/26/2020

AS HEARD ON: WGAN Mornings News with Matt Gagnon: Elections, Hacking, USB Safety show art AS HEARD ON: WGAN Mornings News with Matt Gagnon: Elections, Hacking, USB Safety

Craig Peterson - America's Leading Security Coach

Good morning everybody! I was on WGAN this morning with Matt Gagnon and started off this morning talking about Iran and the letters sent to some of US Voters. They were purported to be from the Proud Boys but were from Iran.  We also discussed a bit about Election Hacking and then got into, How safe are our USBs? Here we go with Matt. These and more tech tips, news, and updates just visit - CraigPeterson.com --- Automated Machine Generated Transcript: Craig Peterson: [00:00:00] Typically what's been happening is that the polling places go to the Secretary of State's website, enter in the...

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AS HEARD ON - The Jim Polito Show - WTAG 580 AM: Search Terms, Letters to Voters, Iran,  show art AS HEARD ON - The Jim Polito Show - WTAG 580 AM: Search Terms, Letters to Voters, Iran,

Craig Peterson - America's Leading Security Coach

Welcome! Good morning, everybody. I was on WTAG this morning with Jim Polito.  We got into a lengthy discussion about some letters purported to be to democrats from the proud boys. Then we talked about Hunter Biden and recycling phones. Here we go with Jim. For more tech tips, news, and updates visit - ---  Automated Machine Generated Transcript: Craig Peterson: [00:00:00] In the US, it says you will vote for Trump on election day, or we will come after you. No, this is really scary. It's reached voters and multiple States. Now, obviously, as I said, the Feds are involved. Hello...

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AS HEARD ON NH Today WGIR-AM 610: Iranian Email and Other threatening Letters, Ransomware in Louisiana  and The National Guard, Election Result Vulnerability  show art AS HEARD ON NH Today WGIR-AM 610: Iranian Email and Other threatening Letters, Ransomware in Louisiana and The National Guard, Election Result Vulnerability

Craig Peterson - America's Leading Security Coach

Welcome, Good Monday morning, everybody. Craig Peterson here. I was on with Scott Spradling on NH Today. We discussed the threatening Email and letters being received by voters and where they came from. We talked about Google search terms. Then we discussed why The National Guard has been called up in Lousiana to deal with Ransomware. We wrapped up today's discussion with election security in the light of revelations by the FBI and DHS about Nation-State Actors accessing our election systems through known vulnerabilities in the Secretary of State Websites. Here we go with Scott.  These...

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 Hunter Biden and Computer Repair Shops plus more on this Tech Talk with Craig Peterson Podcast show art Hunter Biden and Computer Repair Shops plus more on this Tech Talk with Craig Peterson Podcast

Craig Peterson - America's Leading Security Coach

Craig gets into some detail about why Hunter Biden's laptop that he took to a shop and never picked up is now in the hands of the FBI/DOJ and the things he did wrong when he took it in for service -- and no -- it has nothing to do with Russia. For more tech tips, news, and updates, visit - CraigPeterson.com --- --- Automated Machine-Generated Transcript: Craig Peterson: [00:00:00] Yeah, I'm sure you heard about Hunter Biden, and what happened with his computer when he took it in for repairs? How about your computer? We'll be getting into that right away, right off the top. And then...

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 Data Privacy and Computer Repair plus more on this Tech Talk with Craig Peterson Podcast show art Data Privacy and Computer Repair plus more on this Tech Talk with Craig Peterson Podcast

Craig Peterson - America's Leading Security Coach

Craig continues his explanation about computer repairs and what you can and must do to protect your data and privacy. Back up your data! Also, the proper way to destroy old disks. For more tech tips, news, and updates, visit - CraigPeterson.com --- --- Automated Machine-Generated Transcript: Craig Peterson: [00:00:00] Do you know, what's on your computer? Do you know what they do with it? At some of these repair shops that you take your computer when it gets slow and something breaks? When you're just trying to figure it out? What the heck is happening here, man? We've got an...

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Continuation of The Considerations Surrounding Privacy and Computer repair plus more on this Tech Talk with Craig Peterson Podcast show art Continuation of The Considerations Surrounding Privacy and Computer repair plus more on this Tech Talk with Craig Peterson Podcast

Craig Peterson - America's Leading Security Coach

Craig continues his explanation of what you need to do if you have to take your computer to a shop to be repaired. This segment covers encryption. For more tech tips, news, and updates, visit - CraigPeterson.com --- --- Automated Machine-Generated Transcript: Craig Peterson: [00:00:00] We're going to talk right now a little bit more about removing that personal data before you send it in for repair and a couple of other things that you need to know about your rights when it comes to repairs. Hey, you're listening to Craig Peterson. Thanks for joining us today. Next up is probably...

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DHS and FBI Warning about Election Hacking plus more on this Tech Talk with Craig Peterson Podcast show art DHS and FBI Warning about Election Hacking plus more on this Tech Talk with Craig Peterson Podcast

Craig Peterson - America's Leading Security Coach

Craig explains why DHS and the FBI are warning us about Election Hacking and why it individual State Website Security is the culprit. For more tech tips, news, and updates, visit - CraigPeterson.com --- --- Automated Machine-Generated Transcript: Craig Peterson: [00:00:00] We've talked about the potential here of hackers getting into our election systems and what are they going to be able to do?  No, I've never been really big on this, but now FBI and DHS, well they're both disagreeing with me. Hey everybody. Welcome back. You're listening to Craig Peterson. I've talked about...

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IRS and Data Aggregators plus more on this Tech Talk with Craig Peterson Podcast show art IRS and Data Aggregators plus more on this Tech Talk with Craig Peterson Podcast

Craig Peterson - America's Leading Security Coach

Craig discusses how the IRS gets around collecting data on US Citizens.  They buy the information from these private Data Aggregators like our friends at Equifax - who by the way collect tons of information on you without your permission (you have no say in what information they collect) and then sell it! For more tech tips, news, and updates, visit - CraigPeterson.com --- --- Automated Machine-Generated Transcript: Craig Peterson (2): [00:00:00] Coming up in this hour, we're going to talk about the IRS. Yes. Investigated for using location data without a warrant. We're going to...

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Data Aggregators and Biometric Databases plus more on this Tech Talk with Craig Peterson Podcast show art Data Aggregators and Biometric Databases plus more on this Tech Talk with Craig Peterson Podcast

Craig Peterson - America's Leading Security Coach

In this very busy segment, Craig addresses a number of tech issues that are in the news right now. First off BEC scams.  Business Email Compromises are also commonly known as Spear Phishing scams and target executives.  In the past, many came from outside the US but this has changed.  Next, he discusses what happened with Excel and the loss of some Covid data.  Then he explains why the IRS is looking at Cryptocurrency on people's tax returns. So let's get into it! For more tech tips, news, and updates, visit - CraigPeterson.com --- --- Automated Machine-Generated...

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Dangers of Biometric Databases and CLEAR's new focus plus more on this Tech Talk with Craig Peterson Podcast show art Dangers of Biometric Databases and CLEAR's new focus plus more on this Tech Talk with Craig Peterson Podcast

Craig Peterson - America's Leading Security Coach

Craig discusses CLEAR and why what they are doing now is NOT a good idea. These biometric databases can be hacked just like any other database.  The Danger is - there is no way to guarantee 100% security of your data and if it gets hacked -- You can't change your biometrics! For more tech tips, news, and updates, visit - CraigPeterson.com --- --- Automated Machine-Generated Transcript: Craig Peterson (2): [00:00:00] Hey, who has your biometric information? Is it really a problem? You've got your phone, you unlock with your face or your, maybe your fingerprint, your thumbprint....

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More Episodes

Welcome!

Craig discusses the Hawthorne Effect and the changing business office.

For more tech tips, news, and updates visit - CraigPeterson.com

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Automated Machine-Generated Transcript:

Craig Peterson: [00:00:00] Hey, is this the great reset or maybe it's the inevitable reincarnation of the corporate office. That's what we're going to talk about right now. What is happening? What's happening at the corporate real estate? How are we using technology to cope?

Craig Peterson: [00:00:18] You're listening to Craig Peterson thanks for joining us.

This is a very interesting problem. We are looking at the corporate offices and we're seeing some major changes. I remember back when I was a professor out at Pepperdine university teaching management information systems 422, MIS 422, right now it's called more of IT, It's more information technology than management information. I remember being a professor there and teaching all of these young minds full of mush. Actually, it was mostly people who already had jobs about the Hawthorne effect. This was absolutely fascinating to me. I think it was Western electric, had a plant out in Illinois and there were just all kinds of workers. They're thinking about it. And I'm looking at a picture of it right now that I pulled up over on Wikipedia and the Hawthorne Works. It's an aerial view drawn by hand, a beautiful pencil work circa 1925. Huge buildings, six stories tall, if you can believe that.

It covered acres and acres, just looking at this picture. Absolutely astounding. There was a study of the Hawthorne studies conducted between 1924 and 1932. In this factory, just outside of Chicago and it was deemed the Hawthorne effect, and here's what they wanted to figure out.

You might've seen something like this in, in some movies in the past here, Schindler's list is one of them, right? How many hinges can you make in a certain amount of time? The Hawthorne Works commissioned a study, do to try and figure out if its workers would become more productive in higher or lower levels of light.

That obviously was just trying to make things a little less expensive for manufacturing. But also because Western electric to justify, you need more light, right? You got to buy lights from us. They found that the worker's productivity seemed to improve where changes were made, but here's what happened. Productivity dropped when the study ended.

What they actually ended up figuring out is that just being observed, changed the way these workers worked. That's the bottom line on this whole thing. There are other basises, if you will, of the Hawthorne, right fact, besides the workplace lighting. It had to do with maintaining these clean workstations, clearing the floors, relocating workstations. They all resulted in increased productivity, but only for short periods. So the Hawthorne effect, that term is used nowadays to identify any type of short-lived increase in productivity.

The big question I have right now is we are working from home more and more of us. We've got major companies out there, including Microsoft, Facebook, and Google. All of those guys, of course, are tech companies, who have closed their physical offices until well into next year. Twitter is told many of its employees. I have don't have an exact number, but Twitter is saying you can work from home permanently to those employees.

Now we have nearly six months. If you can believe it's been six months of forced work from home behind us now. Other organizations are reconsidering the value of office space. Of course, it comes right to mind too, that weSpace guy. If you know who he is, who started this company, where it was shared office space, and the guy turned out to be a real crook, maybe is a good way to put it, but, not a nice guy, not a good guy and he got forced out of that company. But there are others. There's like Regis and others.

But in April of this year, Gallup did a poll and Gallup says that in April 62% of the workforce force was working from home. Now, I think we've got to, as a business, people have to pull back and look at this. Why do we even have these offices in the first place? Is there a real justification for it?  I brought up that Hawthorne effect because of the industrial revolution. Instead of having a blacksmith down on the corner and another blacksmith across town and another blacksmith, two towns over. What the industrial revolution did was pull all of the blacksmithing into one factory where we could do it more efficiently. We could do it faster, and we could even come up with a better product because we had better quality control by having it all in one place. I'm postulating and there are some studies that really agree that looked at this, but. We took that model from the industrial revolution that worked great for the physical side of working and we just pushed all of our intellectual workers into that same mold. It's gotta be more efficient, having everyone in one, one workspace where we can monitor and control better. I suspect that this Hawthorne effect we were talking about had something to do with that all, ultimately. That's a very big deal.

Very big deal. So in June this year, Stanford showed that only 42% of the workforce was working from home full time, down about 20%. But that's still almost half of the people. And I really want us all to consider this very seriously. There are some advantages to having people chatting over the water cooler.

So what some businesses have done is they have their employees get together, WebEx teams, and eat lunch together. And they chat about things, right? You don't always have to chat about business. Yeah. It's entrepreneurs, that's all we ever do. That's all we ever think of, right is business, but they're talking about their dog and their kid and just had the had fixed.

And, my bees are doing this week and you have that watercooler chat you still have it, but we have it remotely. Fascinating questions. Management seems to be coming to some conclusions here because, in April, the Gartner Group surveyed and found that 74% of chief financial officers are planning to remove office space, get rid of it.

We know some businesses are selling off buildings.  If you're in commercial real estate, of course, I don't give investment advice, but I would be very concerned. The commercial real estate market has been in a bubble for many years, according to a number of people that I follow, who are financial advisors.

So the question really is to what degree should you transform your definition of the office? To what degree should you be transforming your meetings? Your communications channels. Many of us have moved to a team's app or Slack, which is a dangerous thing to use, Slack, but they have found that all of a sudden now people aren't working eight hours a day. They're working 10, 12, 13, 14 hours a day because there's no separation between work and home because people are putting things into these team channels that just don't need to be there.

So there's no question here that there's going to be some sort of a reincarnation of the office. It's bound to change. We're seeing numbers that are proving that right now. It's a very big deal. So I have seen a number of businesses, a lot of them, including big businesses that had projects underway. To redo their offices to build more offices that are now cutting way back. Even one of my kids has just such a job.

She's been working from home ever since March, and will probably permanently work from home. Now as a business person, you also have to consider. Can you compensate these people because it's way cheaper to have them work from home? Maybe you should be chipping in to help with their electric bill. Maybe you should be chipping in to help them get that second screen. Maybe you should not be requiring them to use their own cell phone smartphone to take phone calls on. Okay. So think about all of that stuff.

There will be a multi-year management consulting engagement available for thousands of managers, consultants out there. I've been working at home now for over 20 years. And I owned an office building. I owned a while. I rented office space from other local places that had a business office space. it worked out pretty well for us. But looking back at it, I think almost all of it could have been done and probably would have been done better if they'd been working from home.

 If your managers can resist that urge to micromanage where we're installing spyware on people's computers, which I think is going a little too far, then you could get some incredible productivity out of employees. We've seen that happen, as well. Some organizations like consulting, firms, like my business, where we do security, we have people monitoring systems.

We have people designing networks and integrating with existing networks. those types of businesses can function pretty well without any sort of an office, but that means other businesses are going to have to change.

Banks. Want to see that you have a physical office in order to be a business? That's not true anymore. A physical office can be almost anything anywhere. We've got to rethink everything. We have to, as workers are conscientious about this, and as business people, business owners, we've gotta be very careful and very conscientious about this. Of course, earlier in today's show if you missed it, I did talk about working from home and some of the problems we're having right now with security because of the home computers, the home networks, the internet of things, All of that sort of stuff.

If we want to make this post COVID office work best. You've got to make it focus on a place that people want to be, at least occasionally. And that might mean I can tell the place that it's easy to drop in on, and just as easy as it is to work from home. So keep that in mind.

Hey, thanks for joining me today. I am dropping off here on some of the stations, other stations.

We will be back after the break here for another hour, and we're going to be talking about smart lock hacks, Cops in Miami and New York City, and of course, a whole lot more.

So stick around. We'll be right back.

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