An AI Agenda - Robots, Rules, and Really Big Questions
Shut The Backdoor
“We have to make sure AI doesn’t just automate what we've always done. It should elevate what’s possible.” Notable Moments 00:40 – What’s pushing us to talk about AI now? 04:22 – A call for AI mission statements 08:18 – When tools lead before people: the risk of reactive adoption 11:05 – Defining AI boundaries: what it should never replace 15:33 – ChatGPT, Canva, Magic School: the tools already in use 18:42 – The importance of transparency and human oversight 22:55 – Reframing AI as “instructional support,” not just automation AI isn’t something on the horizon....
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The Lost and Found Files - Data Loss Prevention
Shut The Backdoor
"DLP is not just a tool that we have. It's also the ongoing education that we have for our employees to further minimize the occurrences of data mismanagement." Having strong Data Loss Protection (DLP) systems stops bad actors while also protecting employees from making accidental mistakes too. Every day, we put trust in the secure flow of health data. However, no matter what safeguards are in place, human error is one of the most common causes of data loss in companies. Security engineer, Zak Cowan, joins to share why data loss protection, or data leak protection, is paramount for a company...
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A Phishing Trip - The Constant Evolution of Social Engineering Attacks
Shut The Backdoor
"That's when it starts getting really scary. This is no longer just an email trying to get some gift cards. This stuff can lead to the bigger attacks that then can directly impact patient care." Notable Moments 01:02 Phishing: Persistent Cybersecurity Threat 03:27 Cybersecurity’s Evolving Threats 09:15 Phishing Scams: Calls and Video 10:23 Rise of Deepfake Scams and Counterfeit Reality Attacks 15:43 Vulnerability in Healthcare as Cybersecurity Threats Escalate 21:49 MFA and Password Management Trends 24:39 Stopping Phishing with Email Security 28:24 Advanced Phishing Training Strategies...
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A Hacker's Welcome - Benefiting From the Bug Bounty
Shut The Backdoor
"Putting this effort into the bug bounty helps us identify any sort of gaps that we might be missing, plug holes as fast as we can, and reward the researchers for all the efforts that they spend with us." Being asked to embrace hackers may sound counterintuitive. However, in today's fast-paced world of healthcare security it's a strategy worth exploring. Brent Ufkes is a staff security engineer at Redox, joins for a conversation about bug bounty programs. He shares how these programs can become a game-changer for organizations like ours. This episode explores: Understanding Bug Bounty...
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The Final Logoff - Streamlining Secure Departures
Shut The Backdoor
"Everyone who's part of a health care organization or health care tech has access to really private information. And getting that access removed from somebody who's leaving the organization is key." Key Moments 02:23 Streamlining Through Automation 05:55 Streamlining Tool Access and Security 08:54 Centralize Identity with Single Sign-On 11:41 Automated Offboarding: Quick and Secure 13:25 Automating Environment-Specific Challenges 17:10 Streamline Access to Protect Data 19:51 Streamlined Process vs. Disorganization Streamlining secure departures is not just an operational necessity;...
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A Trojan Horse - Hiring Malicious Actors
Shut The Backdoor
"Everybody in the hiring pipeline should really be looking out for this. Every person that touches a candidate has a chance to pick this up before someone gets hired." Key Moments 00:42 Insider Threats for Financial Gain 06:10 High-Profile Cybersecurity Incident Reporting 09:16 Healthcare Data Extortion Risks 10:40 Spotting Red Flags in Hiring 14:14 Security and HR Collaboration in Hiring 17:23 Identifying Security Red Flags 19:51 Verifying Candidate Authenticity Steps 23:34 On-Camera Hiring Best Practices There is a new security concern that is catching many off guard: hiring malicious...
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Introduction to Shut The Backdoor
Shut The Backdoor
Welcome to the debut episode of Shut the Back Door, a healthcare security podcast by Redox, hosted by Jody Mayberry alongside Redox’s own Matt Mock, CISO, and Meghan McLeod, Security Engineer. This podcast is dedicated to protecting healthcare data one episode at a time. In this introduction, Meghan and Matt explain Redox's mission as a leader in healthcare interoperability, enabling providers, payers, and health tech organizations to power better care through accelerated, real-time data solutions. The podcast aims to bring Redox’s behind-the-scenes data security expertise to the...
info_outline“We have to make sure AI doesn’t just automate what we've always done. It should elevate what’s possible.”
Notable Moments
00:40 – What’s pushing us to talk about AI now?
04:22 – A call for AI mission statements
08:18 – When tools lead before people: the risk of reactive adoption
11:05 – Defining AI boundaries: what it should never replace
15:33 – ChatGPT, Canva, Magic School: the tools already in use
18:42 – The importance of transparency and human oversight
22:55 – Reframing AI as “instructional support,” not just automation
AI isn’t something on the horizon. It’s already woven into our daily workflows, often in ways we barely notice. As Redox team members, we’re right in the thick of it, navigating both the promise and the risks that come with this powerful technology.
Our aim is to make AI practical, secure, and empowering across our organization. With insights from our security engineering team and guest Brent Ufkes, we focused on key strategies that work for us. When new AI tools crop up, curiosity comes first, but we never skip the important questions: Who’s using it? What kind of data is involved? How does it fit into our existing risk frameworks?
Our approach is audience-centered. We evaluate AI exactly as we would any other tool, by layering data classification and security reviews to make sure nothing sensitive, especially PHI, gets mishandled. Education sits at the core: regular updates in Slack, comprehensive living documents, and clear policies all aim to keep things transparent and flexible. Brent reminds us that all policies work together. AI doesn’t trump privacy or compliance, and training never ends.
We’re building a “culture of learning,” leaning on established security tools like DLP solutions and endpoint monitoring to keep things safe behind the scenes. AI tools are only as good as the context we provide and the prompts we write, and we’re always improving together.
The biggest takeaway? AI can give us a real edge if we put security, clarity, and cooperation first. At Redox, we don’t just adapt to change; we shape it, one secure workflow at a time.
Resources
Have feedback or a topic suggestion? Submit it using this linked form. https://redoxengine.com/
Matt Mock [email protected]