Leadership-Key Competencies Needed To Lead Others-Part One
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Release Date: 02/12/2025
Time Management For Leaders
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Leaders today are stuck in a constant three-way tug-of-war: time, quality, and cost. In the post-pandemic, hybrid-work era (2020–2025), the pressure doesn’t ease—tech just lets us do more, faster, and the clock keeps yelling. This is a practical, leader-grade guide to getting control of your calendar without killing your standards or your people. Why does leadership time management feel harder now, even with better technology? It feels harder because technology increases speed and volume, so your workload expands to fill the space. Email, chat, dashboards, CRMs, and...
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How To Get Better Results
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
When you’ve got a dozen priorities, meetings, emails, and “urgent” requests hitting you at once, the real problem usually isn’t effort—it’s focus. This is a simple, fast method to get your thinking organised, coordinate your work, and choose actions that actually improve results: build a focus map, then run each sub-topic through a six-step action template. How do I get focused when I’m overwhelmed with too much work? You get better results by shrinking the chaos into one clear “area of focus,” then organising everything else around it. In practice, overwhelm...
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How Leaders Can Strengthen Relationships With Their Team (Part Three)
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
In Parts One and Two, we covered the relationship fundamentals: stop criticising, give sincere appreciation, understand what people want, show genuine interest, smile, and remember names. In Part Three, we move to the final three skills that make those principles work in real leadership: listening, speaking in terms of the other person’s interests, and making people feel important—sincerely. 1) Be a good listener and encourage others to talk about themselves Many leaders unintentionally weaken relationships because they listen selectively. If the conversation isn’t “useful,”...
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How Leaders Can Strengthen Relationships With Their Team (Part Two)
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
In Part One we covered three foundational human relations principles: avoid criticism, offer honest appreciation, and connect your requests to what the other person wants. In Part Two, we level up the relationship-building process with three more principles that are simple, timeless, and strangely rare in modern workplaces. How do leaders build trust when everyone is time-poor and transactional? Trust is built by slowing down “relationship time” on purpose—because rushed efficiency kills human connection.In post-pandemic workplaces (hybrid, remote, overloaded calendars), teams can...
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How Leaders Can Strengthen Relationships With Their Team (Part One)
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Most leaders genuinely want a strong relationship with their team, yet day-to-day reality can be messy—especially when performance feels uneven. The trap is thinking “they should change.” The breakthrough is realising: you can’t change others, but you can change how you think, communicate, and lead. Why do leaders get annoyed with the “80%” of the team (and what should they do instead)? Because the Pareto Principle (80/20 rule) makes it feel like you’re paying for effort you’re not getting—but the fix is to lead the whole system, not just the stars. In most...
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The Five Drivers of Leadership Success
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
When markets are kind, anyone can look like a genius. The test arrives when conditions turn—your systems, skills, and character decide what happens next. What are the five drivers every leader must master? The five drivers are: Self Direction, People Skills, Process Skills, Communication, and Accountability. Mastering all five creates resilient performance across cycles. In boom times (think pre-pandemic luxury hotels in Japan) tailwinds mask weak leadership; in shocks (closed borders, supply chain crunches) only strong drivers keep teams delivering. As of 2025, executives in...
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Balancing People and Process—and Leading and Doing
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Newly promoted and still stuck in “super-doer” mode? Here’s how to rebalance control, culture, and delegation so the whole team scales—safely and fast. Why do new managers struggle when they’re promoted from “star doer” to “leader”? Because your brain stays in production mode while your job has shifted to people, culture, and systems. After promotion, you’re accountable not only for your own KPIs but for the entire team’s outcomes. It’s tempting to cling to tasks you control—dashboards, sequencing, reporting—because they’re tangible and quick wins. But...
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How to Stop Forgetting Things
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Feeling busier and more distracted than last year? You’re not imagining it—and you’re not powerless. This guide turns a simple “peg” memory method into a fast, executive-friendly workflow you can use on the spot. Why do we forget more at work—and what actually helps right now? We forget because working memory is tiny and modern work shreds attention; the fix is to externalise what you can and anchor what you can’t. As channels multiply—email, LinkedIn, WhatsApp, Line, Telegram—messages blur and retrieval costs explode. First, move details out of your head and into...
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The Right Japan Workplace Culture
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
How to reshape culture in Japan without breaking what already works. What is the first question leaders should ask when inheriting a Japanese workplace? Start by asking better questions, not hunting faster answers. Before imposing a global “fix,” map what already works in the Japan business and why. In post-pandemic 2025, multinationals from Toyota to Rakuten show that culture is a system of trade-offs—language, seniority, risk appetite, client expectations—not a slogan. Western playbooks prize decisive answers; Japan prizes deciding the right questions. That shift...
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How To Remember People’s Names at Networking and Business Events
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Short intro: Forgetting names kills first impressions. The good news: a few simple, repeatable techniques can make you memorable and help you recall others—consistently, even in noisy, post-pandemic mixers and business events. Is there a simple way to say my name so people actually remember it? Yes: use “Pause, Part, Punch.” Pause before you speak, insert a brief “part” between your first and last name, then punch (emphasise) your surname. The pause stops the mental scroll, the parting creates a clean boundary (helpful in loud rooms or across accents), and...
info_outlineLeading is super easy. You are given the title, the authority, the budget, the power and then you just tell people what they need to do. How hard can that be? As we know, leading is a snap, but getting others to follow you is the tricky bit. Our awesome power will certainly bludgeon compliance. Sadly, the troops turn off their commitment and engagement switch whenever they come into contact with kryptonite bosses. We get promoted because we personally did a rather good job on our individual tasks. That is a false flag though when it comes to being able to communicate, coach, set the direction and inspire others. Few great athletes become great coaches. It is a totally different skill set.
There are four broad areas we will focus on to help us become successful leaders: Being Self-Aware, Accountable, Others-Focused and Strategic. The possibilities are endless, but these four areas will serve us well to elevate our thinking about what is required to be a great leader.
Under the umbrella of Self-Awareness we have four focus areas.
Self-Directed
There is a mental and physical requirement for leadership, driven by a strong desire to be successful. We explore inside ourselves to understand what we need to do and why we need to do it. Someone who can only function on the basis of the advice of others is a follower not a leader. Of course, taking advice is good, but leaders have their own sense of True North and keep moving forward, charting their own course
Self-Regulated
Being a self-regulator requires supreme discipline. Knowing what not to do is as important as making action step choices. Shiny objects abound, multiplying like amoeba, but time, money and resources are limited. Be it business focus or our temper, we need to rein them both in and assert control.
Develops Self
Constant application of self-improvement sounds obvious, but many leaders are cruising. The more diligent may be doing a good job working in the business, but they are too busy to be working on the business. Is that you? Technology, society, company culture and organisational development overtake some leaders and ultimately they are ejected from the firm. Where is the locus of self-development to be found? Good question and there are multiple options. Good choices will have a lasting impact on our longevity as leaders.
Confident
“We don’t know what we don’t know” is a big problem. Before you become a leader there is that misplaced confidence that you know what to do in the role. As you rise through the ranks, you keep making new discoveries. The more you learn, the less you find you really know. Imposter syndrome is a big factor here after we step up into new responsibilities. Constant self-development is the cure for this, as we grow into the job.
Accountability covers four sub-topics.
Competent
This is often mistaken for technical knowledge or business content cover. That capability within your old job is what thrust you into a leadership role. What about your competency as the leader? What do you really know about leading? How persuasive are you? How well do you understand the aspirations of the team? Can you coach others who are just not like you? Can you set the correct course in a raging sea? This requires study and doesn’t happen by osmosis.
Honest and Having Integrity
Are you honest? Would your people agree? Seeing people as cogs in the machine elevating your brilliant career, jousting with rivals for the next job using the team resources for that purpose and being all about me, me, me is often the leader reality. Think about some of your bosses up to this point. The crust on top of this reality is a false veneer disguising what is really going on. Subterranean self-interest is often voiced over with pious pronouncements. Being honest is about sincerely wanting to develop the team members and integrity is what you do or think when no one is observing you.
Manages Progress Towards Goals
Obvious. Yet are the goals clear to your team? Is there an intelligent plan? Are people engaged and bought in? Are you the pirate captain simply bellowing out orders and threatening the crew with the plank?
Makes Effective Decisions
When do you know a decision was effective? Certainly never at the time of making it. In that moment, we are working on hope rather than certainty. Are the team convinced of the wisdom of the decision? Was there any input opportunity for them? Does our power of personality or position power just crush access to the diversity of opinions available? When it isn’t working, are we trapped by pride, ego and arrogance to keep running faster off the cliff?
In Part Two, we will investigate being Others Focused and Strategy for Leaders.