Do You Have A Leadership Philosophy
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Release Date: 08/13/2025
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Leaders today are stuck in a constant three-way tug-of-war: time, quality, and cost. In the post-pandemic, hybrid-work era (2020–2025), the pressure doesn’t ease—tech just lets us do more, faster, and the clock keeps yelling. This is a practical, leader-grade guide to getting control of your calendar without killing your standards or your people. Why does leadership time management feel harder now, even with better technology? It feels harder because technology increases speed and volume, so your workload expands to fill the space. Email, chat, dashboards, CRMs, and...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
When you’ve got a dozen priorities, meetings, emails, and “urgent” requests hitting you at once, the real problem usually isn’t effort—it’s focus. This is a simple, fast method to get your thinking organised, coordinate your work, and choose actions that actually improve results: build a focus map, then run each sub-topic through a six-step action template. How do I get focused when I’m overwhelmed with too much work? You get better results by shrinking the chaos into one clear “area of focus,” then organising everything else around it. In practice, overwhelm...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
In Parts One and Two, we covered the relationship fundamentals: stop criticising, give sincere appreciation, understand what people want, show genuine interest, smile, and remember names. In Part Three, we move to the final three skills that make those principles work in real leadership: listening, speaking in terms of the other person’s interests, and making people feel important—sincerely. 1) Be a good listener and encourage others to talk about themselves Many leaders unintentionally weaken relationships because they listen selectively. If the conversation isn’t “useful,”...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
In Part One we covered three foundational human relations principles: avoid criticism, offer honest appreciation, and connect your requests to what the other person wants. In Part Two, we level up the relationship-building process with three more principles that are simple, timeless, and strangely rare in modern workplaces. How do leaders build trust when everyone is time-poor and transactional? Trust is built by slowing down “relationship time” on purpose—because rushed efficiency kills human connection.In post-pandemic workplaces (hybrid, remote, overloaded calendars), teams can...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Most leaders genuinely want a strong relationship with their team, yet day-to-day reality can be messy—especially when performance feels uneven. The trap is thinking “they should change.” The breakthrough is realising: you can’t change others, but you can change how you think, communicate, and lead. Why do leaders get annoyed with the “80%” of the team (and what should they do instead)? Because the Pareto Principle (80/20 rule) makes it feel like you’re paying for effort you’re not getting—but the fix is to lead the whole system, not just the stars. In most...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
When markets are kind, anyone can look like a genius. The test arrives when conditions turn—your systems, skills, and character decide what happens next. What are the five drivers every leader must master? The five drivers are: Self Direction, People Skills, Process Skills, Communication, and Accountability. Mastering all five creates resilient performance across cycles. In boom times (think pre-pandemic luxury hotels in Japan) tailwinds mask weak leadership; in shocks (closed borders, supply chain crunches) only strong drivers keep teams delivering. As of 2025, executives in...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Newly promoted and still stuck in “super-doer” mode? Here’s how to rebalance control, culture, and delegation so the whole team scales—safely and fast. Why do new managers struggle when they’re promoted from “star doer” to “leader”? Because your brain stays in production mode while your job has shifted to people, culture, and systems. After promotion, you’re accountable not only for your own KPIs but for the entire team’s outcomes. It’s tempting to cling to tasks you control—dashboards, sequencing, reporting—because they’re tangible and quick wins. But...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Feeling busier and more distracted than last year? You’re not imagining it—and you’re not powerless. This guide turns a simple “peg” memory method into a fast, executive-friendly workflow you can use on the spot. Why do we forget more at work—and what actually helps right now? We forget because working memory is tiny and modern work shreds attention; the fix is to externalise what you can and anchor what you can’t. As channels multiply—email, LinkedIn, WhatsApp, Line, Telegram—messages blur and retrieval costs explode. First, move details out of your head and into...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
How to reshape culture in Japan without breaking what already works. What is the first question leaders should ask when inheriting a Japanese workplace? Start by asking better questions, not hunting faster answers. Before imposing a global “fix,” map what already works in the Japan business and why. In post-pandemic 2025, multinationals from Toyota to Rakuten show that culture is a system of trade-offs—language, seniority, risk appetite, client expectations—not a slogan. Western playbooks prize decisive answers; Japan prizes deciding the right questions. That shift...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Short intro: Forgetting names kills first impressions. The good news: a few simple, repeatable techniques can make you memorable and help you recall others—consistently, even in noisy, post-pandemic mixers and business events. Is there a simple way to say my name so people actually remember it? Yes: use “Pause, Part, Punch.” Pause before you speak, insert a brief “part” between your first and last name, then punch (emphasise) your surname. The pause stops the mental scroll, the parting creates a clean boundary (helpful in loud rooms or across accents), and...
info_outlineWe are often leadership practitioners, rather than genteel philosophers, pontificating on leadership issues. Yet, we have probably developed a certain style of leadership nevertheless. We just haven’t focused on it as a methodology, because we are too busy doing it. We leave the books and articles to the academics, who study this stuff with intellectual rigour, complete vast research projects and then write about business from atop their ivory towers. Or we leave it to other successful business people to have ghost writers assemble their mad ramblings into a coherent form and get it published. Or we have that rare bird amongst businessmen, someone who can write their own tome on the subject.
If we think about the concept of kaizen, continuous improvement, it would make sense to apply this to ourselves, as leaders in our businesses. We should take a moment and examine just what we are doing, why we are doing it and how we are doing it. In this way, we can analyse where there are gaps, inadequacies and fluff. Maybe we received our business education in the University of Life or maybe at varsity, but we cannot rest on what went before, because business keeps changing.
Sometimes you will read a book on leadership and think to yourself, “I could have written that”. It is a bit like comparing your kids daubs at playschool with some modern art and see the results as basically the same. The big difference is you didn’t try and product that piece of art and you didn’t write a book.
The process of getting your random thoughts into a clear and coherent story is the discipline of the writer. We don’t have to publish a book on leadership. If we search “leadership” on Google we get one billion eight hundred and seventy million results. On the US Amazon site it lists over sixty thousand books on leadership, so do we really need another book on the subject? However that same discipline needed to write a book is useful to uncover why we do what we do and why we think what we think.
Start by breaking down what you do as a leader. This will be a bit of a shock, because you will quickly realise that you spend a lot of time managing and doing work, but it is not actually leading. That in itself is a good breakthrough to remind us that we need to work on the highest value items. One of those must be getting results through others and that means more time should be spent on leading the team.
We can take a look at strategy. Is this just some fluff we pump out each year to keep HQ happy and we really haven’t spent any significant time educating ourselves on strategies for growing our company? Have we noticed that a lot of what we do is down in the trenches and we are not spending any time standing on a sunny upland contemplating the bigger world and devising a strategy for the future direction of the business?
We might reflect on our communication. Another shocker. We notice that we are telling people what to do most of the time. We are not engaging them to see what they think, to plumb their experience and garner their ideas. We are shouting out orders like a pirate captain. We also notice that we don’t communicate much about the big issues facing the business. We don’t do many town halls or regular update emails to keep everyone abreast of what is going on. If we attended a meeting of the regional heads for APAC or a get together with the top brass back at HQ, we keep it all to ourselves and forget to share the findings with the team.
How much time do we spend on motivating the team? This is a trick question because we cannot motivate the team. We can only create the culture and environment where they motivate themselves. If you don’t believe me, try shouting “be motivated” ten times to any staff member and watch the results. Leaders get the culture they deserve, so what have you been doing on the culture build front as a leader. Nothing much?
It is a simple exercise to break down the various aspects of leadership in your business and then examine just what you are doing as opposed to what you should be doing. Yes, it is a bit scary, but better to be scared by yourself than a rival or the market. If it goes well, it might be time to reach for the search tool for that ghost writer or getting busy typing yourself.