How to Develop Persuasion Power
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Release Date: 07/21/2025
Handling The Q&A
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Q&A isn’t the awkward add-on after your talk — it’s where you cement your message, clarify what didn’t land, and build trust through real interaction. Why is the Q&A the most important part of your presentation? Because Q&A is your second chance to make your best points land — and to fix any confusion in real time. It’s also the moment the audience decides if you’re credible, calm under pressure, and worth listening to beyond the slides. In a post-pandemic world of hybrid keynotes, Zoom webinars, and town-hall style sessions (especially since 2020),...
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Presenting Complex Information
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Complex doesn’t mean “technical”. Complex means your audience can’t quickly connect what you’re saying to what they already know. In a post-pandemic, hybrid-meeting world (Zoom, Teams, half the room on mute), that gap gets bigger fast—especially when you pile on jargon, acronyms, and dense slides. This guide turns complex topics into clear, persuasive presentations without turning them into kindergarten stories. We’ll keep it logical, visual, and human—because nobody ever said, “That was a wonderfully confusing briefing, let’s do it again.” What makes a subject...
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Persuasion Power Eats Everything For Breakfast
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Most business careers don’t stall because people lack IQ or work ethic — they stall because people can’t move other humans. If you can command a room, energise a team, excite customers, and secure decisions, you compound your influence fast — especially in the post-pandemic world of hybrid meetings, Zoom pitches, and global audiences. Does persuasion power matter more than technical skill for promotion? Yes — technical skill gets you into the conversation, but persuasion power wins you the job. In most organisations, the higher you climb, the more the work becomes...
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Designing The Close
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
When you present—whether it’s a Toyota leadership offsite in Japan, a Canva all-hands in Australia, or a Series A pitch in San Francisco—you don’t just need a close. You need two. One to wrap your talk, and one to reclaim the room after Q&A, when the conversation can veer off into the weeds. Why do I need two closes in a presentation? Because Q&A can hijack your final impression, and your final impression is what people remember. You finish your talk, you open the floor, and suddenly you’ve lost control of the narrative—especially in post-pandemic...
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The Use Of Evidence In Your Presentations
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
We flagged this last episode—now let’s get practical about evidence. Modern presenters face two problems at the same time: we’re in an Age of Distraction (people will escape to the internet, even while “listening”), and an Era of Cynicism(audiences are more sensitive than ever to whether information is valid). Why is evidence more important now than ever? Because opinion won’t hold attention—and it won’t survive cynicism. If your talk is mostly “editorial” (your views), people either disengage or multitask. If you don’t provide concrete insights...
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Designing The Main Body Of Our Talk
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
In the last episodes we looked at how to open the presentation. Now it’s time for the part that does the heavy lifting: the main body. Most people design talks the wrong way around. This process is counterintuitive but far more effective: start with the close, then build the main body, and only then design the opening. The close defines the key message, the opening breaks through the competition for attention, and the body provides the proof. What’s the best way to design the main body of a presentation? Build the main body as chapters that prove your key message, using...
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How To Be That Charismatic Presenter
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Some speakers have “it”. Even from the back of the room you can sense their inner energy, confidence, and certainty — that compelling attractiveness we call charisma. This isn’t about being an extrovert or a show pony. It’s about building presence and appeal in ways that work in boardrooms, conferences, online presentations (Zoom/Teams), and hybrid rooms where attention is fragile and cynicism is high. What is “presenter charisma” in practical terms? Presenter charisma is the audience feeling your energy, certainty, and credibility — fast. You can be...
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How An Expert Prepares For A TED Talk
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
TED and TEDx look effortless on stage, but the behind-the-scenes prep is anything but casual. In this talk, I pulled back the velvet curtain on how I prepared for a TEDx talk—especially the parts most people skip: designing the ending first, engineering a punchy opening, and rehearsing like a maniac so tech issues don’t derail you. Is TED/TEDx preparation really different from a normal business presentation? Yes—TED/TEDx forces ruthless compression, because you’ve got a hard time cap and a global audience. In my case, I had up to thirteen minutes, with restrictions on topic...
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Opening Our Presentation (Part Two)
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
If your opening drifts, your audience drifts. In a post-pandemic, hybrid-work world (Zoom, Teams, in-person, and everything in between), attention is brutally expensive and “micro concentration spans” feel even shorter than they used to. So in Part Two, we’ll add two more high-impact openings you can apply straight away: storytelling and compliments—done in a way that feels human, not salesy, and definitely not like propaganda. How do you open a presentation so people actually listen (especially in 2025)? You earn attention in the first 30–60 seconds by giving...
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Opening Our Presentation (Part One)
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
In the first seconds of any presentation, your audience decides whether to lean in or tune out. This guide shows you how to design those opening moments—before you speak and through your first sentence—so you command attention, create immediate relevance, and set up the rest of your message to land. What makes a powerful presentation opening in 2025? Your opening starts before you speak—and the audience decides in seconds. In a smartphone-first era, those first seven seconds determine whether people lean in or drift off. The “silent opening” (walk, posture, eye contact) forms a...
info_outlineOne consistent issue which often pops up within companies requesting our training is achieving persuasion power with colleagues, bosses and subordinates. Being unable to convince others to follow your requests, ideas and suggestions is highly frustrating. Often the issue is how the topic is approached. In this “time is money”, no patience, miniscule concentration span, twenty four/seven scramble, people drive you to get to your point. If you are giving a presentation the big boss might bark out “Story, get to the point”. We are taught at business school to start with the punchline and get that into the Executive Summary, right at the front of the document. That is fine except it is ineffectual when presenting in person.
The punchline may be an excellent idea – “let’s increase the marketing budget by $1 million to fund campaigns to coincide with the end of Covid”. The problem though is that the punchline is naked and has no protection attached. As soon as we offer a statement, we suddenly transform our neutral audience into a raving band of doubters, sceptics, naysayers and critics. Fair enough too, because we didn’t land the punchline properly. Comedians don’t start with the punchline. They set it up, they build the mental pictures for us so we can see the scene in our mind’s eye. They plug in plenty of context, add interesting characters, nominate a location and secure the build up in a temporal frame for us.
When the punchline is unveiled it is congruent with the set up, makes a lot of sense and we laugh. Why on earth serious, well educated business people would imagine they can just throw the punchline out there, with no context, background, proof, evidence, data and statistics is a bit of a mystery. But they do just that and then get cut to ribbons by the baying crowd of non-believers.
Our communication skills have to be good enough that briefly, we can build the basis for the punchline. If we do a good job, the members of the audience are all sitting there thinking “we should fund a campaign to coincide with the end of Covid”, before we say anything about it. The lead up has been so well constructed that given the background, the best way forward occurs to everyone as the most obvious thing needed.
We have to keep it brief though. Storytelling is a big part of this, but these are “short stories”, not War and Peace tome like equivalents. If we labour the point or go too long with the background, some grumpy attendees are bound to tell us “get to the point”. So we need to have enough context, supported with tons of evidence, which draws out the needed next step. When we explain what comes next, everyone feels they already thought of that answer by themselves. This is guaranteed to get agreement to the proposal.
The way we get to the structure of the talk is to start with the action we want everyone to agree to. Having isolated out the action we investigate why do we think this? What have we read, heard, seen, experienced something, which tells us this is the best solution. There must be a reason for what we are recommending. All we need to do is capture that information and add in the people they know, a place they can see in their mind, put it all in a time frame and definitely add in data, evidence and proof to back up what we are saying.
We start with the background and then we reveal the punchline but we don’t stop there. Recency is powerful, so we want to control what is the last thing our audience hears. We top it all off with stating the benefit of the action. The action/ benefit component must be very short. There needs to be one clear action, so that everyone can understand what we need to do. Also, while there may be many benefits, we only want to mention the most powerful one. If we keep piling on the benefits we begin to dilute their power with too much detail. Clarity must be the driving ambition here. If we put it into mathematical terms then 90% of the time we speak should be devoted to providing the richest context possible and 5% each for the action and benefit.
If we are doing a good job then by the time we blurt out the punchline the audience will be thinking “that is old hat, I knew that, that is obvious”. If we can engender that reaction then we have done our job well. Brief but powerful, clear and convincing - these should be our objectives.