02: How to Become a Radical Listener, with Robert Biswas-Diener and Christian van Nieuwerburgh

One of the ways that we believe we can be better humans is to actually listen to each other - not just nod along when we watch people’s mouths move, or wait impatiently for someone to finish their thought before we can jump in and say what we’ve been dying to say - but actually listen to what they’re saying, take a moment to reflect on that, and respond. Perhaps you ask a clarifying question, perhaps you share a reflection, perhaps you simply agree and ask for more details. Regardless of your response, if you’re really listening, people will know and will see you in a better light as a result. 

If you’re curious about how to be a better listener, we offer two experts on the topic who help us understand: What do you mean by radical listening?

 

What to listen for:

• Why listening better makes you a better human

• Six skills important to growing your ability to listen better

• The role culture can play in listening and communication

• What environment is most conducive to listening, and what YOU can do to be a better listener 

About the guests: 

 

Dr. Robert Biswas-Diener is a researcher, author, and consultant with 75 peer-reviewed academic articles with over 27,000 citations. His previous books include The Upside of Your Dark Side (New York Times Bestseller, 2014), and the 2008 PROSE Award winner, Happiness. He has presented keynotes to Lululemon, Deloitte, Humana, AARP, The World Bank, and others. In 2024, Thinkers50 named Robert one of the “50 Most Influential Executive Coaches in the World”. He lives in Portland, Oregon, enjoying drawing and rock climbing.

 

Prof. Christian van Nieuwerburgh (PhD) is an academic, consultant, and executive coach. He is Professor of Coaching and Positive Psychology at the Centre for Positive Health Sciences at RCSI University of Medicine and Health Sciences (Ireland) and Consulting Professor for Growth Coaching International, a provider of coach training and consultancy for the education sector. In recognition of his contributions to the fields of positive psychology and coaching, he is Principal Fellow

of the Centre for Wellbeing Science at the Melbourne Graduate School of Education of the University of Melbourne (Australia) and Honorary CollectivEd Fellow of the Carnegie School of Education at Leeds Beckett University (UK). Christian is a certified executive coach and is well published in the academic literature on the topics of coaching and positive psychology. He has authored, co-authored, and edited numerous books in the field of coaching, most notably An Introduction to Coaching Skills: A Practical Guide (2014, 2016, 2020). His latest books are Your Essential Guide to Effective Reflective Practice (2025, with David Love) and Radical Listening: The Art of True Connection (2025, with Robert Biswas-

Diener).

 

Follow Christian on Instagram (@coachonamotorcycle), on his YouTube channel (@coachonamotorcycle), and on his website (coachonamotorcycle.com).