S6 Ep 189: Stop Over-Delivering: Why Doing More Is Costing You Time, Money, and Sanity
Designed for the Creative Mind™
Release Date: 08/18/2025
Designed for the Creative Mind™
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We’ve all been told to go “above and beyond” for clients—but in your design business, overdelivering isn’t a flex. It’s a recipe for burnout, lower profits, and clients who constantly expect more for free. In this episode, I’m breaking down exactly why overdelivering backfires, how to set healthy boundaries, and the phrases I use to stop scope creep in its tracks (without feeling like the bad guy).
IN THIS EPISODE:
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The hidden financial cost of “just one more thing” for clients
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Why overdelivering trains your clients to expect freebies
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How to shift from giving extras out of ego to creating consistency that builds trust
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Scripts you can use when clients ask for something out of scope
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A real-life success story from one of my students who stopped overdelivering and started making more money
If you’ve ever found yourself exhausted, resentful, or quietly frustrated because you’re doing more than what was agreed to, this episode will hit home. Overdelivering feels good in the moment, but it creates long-term problems for your business. By learning how to deliver exactly what you promised—exceptionally well—you’ll protect your profits, your client relationships, and your peace of mind.