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S6 Ep 189: Stop Over-Delivering: Why Doing More Is Costing You Time, Money, and Sanity

Designed for the Creative Mind™

Release Date: 08/18/2025

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Designed for the Creative Mind™

In today’s episode, I’m sitting down with interior designer, creative instigator, and community builder Rhobin DelaCruz. Rhobin has worked with brands like GQ, TED, and MTV, but what really stands out is how intentionally he approaches both design and business. From the way he talks about community to how he shows up at High Point Market, everything he does is rooted in purpose, clarity, and connection. This conversation covers a lot of ground—from career pivots to nonprofit work—and it’s one of those episodes that reminds you how powerful design can really be. In this episode, we...

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Designed for the Creative Mind™

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Designed for the Creative Mind™

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Designed for the Creative Mind™

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S7 Ep.206 The Myth That You Need Design School To Succeed In Business show art S7 Ep.206 The Myth That You Need Design School To Succeed In Business

Designed for the Creative Mind™

In today’s episode of my MythBuster series, I’m talking about one of the most persistent beliefs in the interior design industry: that you need design school to succeed. This one hits close to home for me, because I didn’t go to design school — and for a long time, I carried that quietly, wondering if it would eventually expose me as someone who didn’t belong. What I’ve learned over the years, though, is that this myth doesn’t just affect designers without formal education. It affects everyone. What I see again and again is this gap — the gap between learning how to design...

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Designed for the Creative Mind™

In today’s episode, I’m continuing my myth-busting season and tackling one of the biggest beliefs holding designers back: the idea that clients only care about money. If you’ve ever taken pricing questions personally or felt pressure to lower your rates just to keep projects moving, this conversation is for you. I’m breaking down what’s really happening when clients push back on price — and why it’s almost never about trying to save a few dollars. In this episode, I talk about: Why clients aren’t price shoppers — they’re confidence and clarity shoppers How money...

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S7 Ep.204 The Myth of “Helping People Means Keeping My Prices Low” show art S7 Ep.204 The Myth of “Helping People Means Keeping My Prices Low”

Designed for the Creative Mind™

In today’s episode, I’m breaking down a myth that keeps so many designers stuck on the burnout hamster wheel: the belief that “helping people means keeping my prices low.” I see this all the time in our industry — designers who genuinely want to serve end up undercharging, overdelivering, and attracting clients who don’t respect their expertise. And it’s not because they lack talent. It’s because they’ve tied generosity to their pricing instead of their business structure. This entire conversation was sparked by a listener who shared that she gives white-glove service but...

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Designed for the Creative Mind™

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Season 6: Off the Record: The Hidden Curriculum of Design Business
 
They didn’t teach you this in design school. You won’t hear it in a CEU course. And most business coaches wouldn’t dare say it out loud.
This season of Designed for the Creative Mind is your backstage pass to the unspoken skills, strategic instincts, and hard-won wisdom that separate hobbyists from high-earning design business owners.
From reading between a client’s words, to knowing exactly when to say no (and how to do it without burning bridges), to spotting profit leaks before they sink you — these are the lessons I wish I’d learned sooner.
I’m sharing the real stories, the actual scripts, and the business-building shortcuts I teach inside The Interior Design Business Bakery and The Lead Lab — so you can skip the fluff and build a business that’s profitable, sustainable, and still lights you up creatively.
Because running a design business isn’t just about talent. It’s about knowing the rules no one talks about… and when to break them.

 


We’ve all been told to go “above and beyond” for clients—but in your design business, overdelivering isn’t a flex. It’s a recipe for burnout, lower profits, and clients who constantly expect more for free. In this episode, I’m breaking down exactly why overdelivering backfires, how to set healthy boundaries, and the phrases I use to stop scope creep in its tracks (without feeling like the bad guy).

 IN THIS EPISODE:

  • The hidden financial cost of “just one more thing” for clients

  • Why overdelivering trains your clients to expect freebies

  • How to shift from giving extras out of ego to creating consistency that builds trust

  • Scripts you can use when clients ask for something out of scope

  • A real-life success story from one of my students who stopped overdelivering and started making more money


If you’ve ever found yourself exhausted, resentful, or quietly frustrated because you’re doing more than what was agreed to, this episode will hit home. Overdelivering feels good in the moment, but it creates long-term problems for your business. By learning how to deliver exactly what you promised—exceptionally well—you’ll protect your profits, your client relationships, and your peace of mind.

 

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