Facilitation + Remote Teams + Miro with Shipra Kayan — DT101 E121
Release Date: 09/26/2023
Leadership & Strategy + Fighter Pilots + Design Education with Jason "TOGA" Trew — DT101 E145
Design Thinking 101
When I first connected with Jason Trew (callsign: TOGA), I knew this conversation would challenge some assumptions about where design thinking belongs. Jason is an Air Force fighter pilot and strategy leader turned professor. What emerged from our conversation wasn't just another story about design thinking adoption, but a deeper exploration of what he sees happening when we distinguish between capital-D Design Thinking and lowercase-d design thinking, and why that distinction matters for everyone trying to create meaningful change. Jason's journey from F-15 pilot to design educator reveals...
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Operational Excellence in Design + Leadership + Design Ops with Jon Fukuda — DT101 E144
Design Thinking 101
Jon said that when he first discovered the design operations community at the 2019 Design Ops Summit in Brooklyn, it felt like coming home. Here was this entire tribe of people who cared about the same things he’d been passionate about for years—creating systems that help designers do their best work. In this episode, I'm talking with Jon Fukuda, co-founder of Limina.co, about how design operations has evolved from an unnamed set of practices into a vital discipline that drives organizational excellence. As organizations continue to face economic pressures, the conversation around design...
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Building Sustainable Design Research Systems with Sam Zucker — DT101 E143
Design Thinking 101
The tension between doing good research and delivering on tight timelines is something I've experienced throughout my career in design and innovation. This conversation with Sam Zucker unpacks powerful approaches to making research more sustainable and equitable while building systems that support continuous learning and engagement. What particularly struck me was Sam's practical framework for embedding research into organizational workflows. Her approach transforms research from a periodic, resource-intensive effort into an ongoing capability that shapes decision-making and product...
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Architecture + Decision Design + Learning Spaces + Strategy with Adam Griff — DT101 E142
Design Thinking 101
In this episode, I explore how architectural thinking enhances strategic decision-making with Adam Griff. Our conversation reveals how his architectural background shapes his approach to helping higher education institutions navigate complex decisions and create flexible space solutions. We dig into the challenges of designing spaces that can adapt to unknown futures and discuss how universities can better integrate with their communities. I particularly love how Adam frames flexibility in building design as creating platforms for future adaptations rather than just multi-purpose spaces....
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Joy, Transformation, and Design as Creative Liberation with Sahibzada Mayed — DT101 E141
Design Thinking 101
Sahibzada Mayed is a creative alchemist who uses design and storytelling to cultivate joy and imagination as tools of liberation. Mayed serves as the Co-Lead for Strategy and Research at Pause and Effect, a liberation-focused imagination and design collective based on Coast Salish territories of the Musqueam, Squamish, Tsleil-Waututh Nations. Beyond that, Mayed leads a small-scale startup, Naranji, that focuses on gender justice and decolonization in fashion. Today, we talk about decolonizing design and creative liberation. Listen to learn about: >> The impact of colonialism and power...
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Healthcare Design: Evidence-based, Business Fluent, and Change Prepared with Matt Van Der Tuyn — DT101 E140
Design Thinking 101
Matthew Van Der Tuyn is a designer and healthcare innovation strategist. Matt is the Senior Director of Design and Strategy at the Center for Health Care Transformation and Innovation at Penn Medicine. The mission at the Center is to serve as a catalyst and accelerator for initiatives that dramatically improve health outcomes, patient and provider experiences, and decrease the cost of care. Matt has had the unique opportunity to help build the Center’s design, discipline, and elevate design thinking as a key tool in Penn Medicine's organizational toolbox. Matt's design process balances...
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Behavioral Science in Human-centered Design with Christina Hanschke — DT101 E139
Design Thinking 101
Christina Hanschke's career journey has spanned many diverse roles. She's been a music therapist, nanny, and UX researcher, and she’s currently a Design Lead at Final Mile, where she applies a multidisciplinary approach to address pressing societal changes, drawing from behavioral science, human-centered design, and systems thinking. As an adjunct faculty at DePaul University, Christina extends her passion for leveraging behavioral science in human-centered design to the next generation of innovators fostering a diverse culture of curiosity and continual learning. Christina and I talk about...
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Organizational Design + Strategy + Change with Stephanie Gioia — DT101 E138
Design Thinking 101
Stephanie Gioia is a founder at Future Work Design with a focus on strategic planning and organizational innovation. She also serves as the director of the Either/Org project and teaches human-centered design for organizational innovation at the University of Oregon's Executive MBA program. She’s taught at Stanford’s d.school, University of Michigan, and Pacific Northwest College of Art. She is the founder of deckaholic.com, the world's largest library of card decks for problem solving and creativity. We talk about organizational design and strategy, and helping organizations navigate...
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Designing Your Career + UX for Small Business with Sarah Doody — DT101 E137
Design Thinking 101
Sarah Doody is a user research experience designer and researcher. She's also the founder of Career Strategy Lab, a UX career coaching program. In 2011, she co-created the curriculum and taught for General Assembly's first 11-week UX intensive program in New York City. She has extensive experience doing experience design, product strategy, and user research for companies including Fatherly, Sling, Citi Bike, We Work, Domino Magazine, Tictail, the Muse, Dow Jones and more. She speaks at conferences and teaches workshops worldwide. Today, we talk about designing your career and user experience...
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Design Ethics with George Aye — DT101 E136
Design Thinking 101
This is the inaugural DT101 Live!, with guest George Aye. George co-founded Greater Good Studio with the belief that design can help advance equity. Previously, he spent seven years at global innovation firm IDEO before being hired as the first human-centered designer at the Chicago Transit Authority. He speaks frequently across the US and internationally. George holds the position of Adjunct Full Professor at The School of the Art Institute of Chicago. Today, we are talking live about ethics in design in the design industry. Listen to learn about: >> What is ethical design?...
info_outlineShipra Kayan is a product evangelist at Miro, a designer, and a facilitator. She has built inclusive, engaged, and effective distributed teams at companies like Upwork and Miro. Armed with two decades of experience teaching design teams to collaborate across time zones, cultures, and knowledge silos, Shipra is a leading advocate for adopting visual collaboration within distributed teams. We talk about facilitation, Miro, and remote teams.
Listen to learn about:
>> How to help remote teams be successful
>> The importance of facilitation
>> The many ways Miro can help teams, remote or in-person, to collaborate and achieve better outcomes
Our Guest
Shipra Kayan is an entrepreneur and designer dedicated to transforming the way we work together as a global community. Based on her core belief that every human is inherently valuable and capable, Shipra’s vision is to create a world where two people of any cultural or geographic origin can come together to collaborate and build.
Show Highlights
[02:04] Starting out as a designer in Silicon Valley and discovering Miro.
[05:27] Being one of Miro’s first customers.
[05:40] Proving the belief that design can only be done in person wrong.
[06:26] Miro is a collaborative canvas.
[06:49] Figuring out what remote teams needed to succeed.
[08:33] How Shipra plans meetings and workshops using Miro.
[09:24] Tips from Shipra to help participants stay focused on the work.
[13:14] Asking participants: how might we fail?
[15:00] Getting teams to be playful and take risks.
[16:25] One game Shipra likes to use to get a team’s creative juices flowing.
[18:26] The challenge of virtual environments compared to physical ones.
[19:50] Ways Shipra is bringing more physicality to the virtual environment.
[23:25] Dawan and Shipra discuss how they are always finding new ways to use Miro.
[28:34] A Miro Moment.
[30:09] Shipra has seen a movement within the design community of designers wanting to improve their facilitation skills.
[32:36] Dawan would like to see tools like Miro in greater use throughout higher education.
[34:19] Miro is just as useful for face-to-face work as well.
[37:19] Dawan and Shipra talk about designing an event from the outcome you want at the end.
[40:28] Shipra’s advice to other designers.
Links
Shipra on LinkedIn
Shipra on Twitter
Shipra on Medium
Shipra’s Appreciation Circle in Miro
What I've learned from facilitating over 100 remote collaborative workshops
Drawing Session in Miro
Bridging the Talent Gap Between Silicon Valley and East Africa Through UX
3 strategies any leader can use to spot and move past groupthink
Interview with Shipra on Rosenfeld Media
Design Hires Interviews Shipra Kayan
Other Design Thinking 101 Episodes You Might Like
Teams, Sprints, Prototyping, and Better Meetings with Douglas Ferguson — DT101 E59
Collaboration + Facilitation + Workshops with Austin Govella — DT101 E83
Designing Facilitation: A System for Creating and Leading Exceptional Events // ALD 006 — DT101 E73