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Instructional Design + Adult Learning Experiences with Holly Owens — DT101 E134

Design Thinking 101

Release Date: 04/30/2024

Leadership & Strategy + Fighter Pilots + Design Education with Jason Leadership & Strategy + Fighter Pilots + Design Education with Jason "TOGA" Trew — DT101 E145

Design Thinking 101

When I first connected with Jason Trew (callsign: TOGA), I knew this conversation would challenge some assumptions about where design thinking belongs. Jason is an Air Force fighter pilot and strategy leader turned professor. What emerged from our conversation wasn't just another story about design thinking adoption, but a deeper exploration of what he sees happening when we distinguish between capital-D Design Thinking and lowercase-d design thinking, and why that distinction matters for everyone trying to create meaningful change. Jason's journey from F-15 pilot to design educator reveals...

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Operational Excellence in Design + Leadership + Design Ops with Jon Fukuda — DT101 E144 show art Operational Excellence in Design + Leadership + Design Ops with Jon Fukuda — DT101 E144

Design Thinking 101

Jon said that when he first discovered the design operations community at the 2019 Design Ops Summit in Brooklyn, it felt like coming home. Here was this entire tribe of people who cared about the same things he’d been passionate about for years—creating systems that help designers do their best work. In this episode, I'm talking with Jon Fukuda, co-founder of Limina.co, about how design operations has evolved from an unnamed set of practices into a vital discipline that drives organizational excellence. As organizations continue to face economic pressures, the conversation around design...

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Building Sustainable Design Research Systems with Sam Zucker — DT101 E143 show art Building Sustainable Design Research Systems with Sam Zucker — DT101 E143

Design Thinking 101

The tension between doing good research and delivering on tight timelines is something I've experienced throughout my career in design and innovation. This conversation with Sam Zucker unpacks powerful approaches to making research more sustainable and equitable while building systems that support continuous learning and engagement. What particularly struck me was Sam's practical framework for embedding research into organizational workflows. Her approach transforms research from a periodic, resource-intensive effort into an ongoing capability that shapes decision-making and product...

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Architecture + Decision Design + Learning Spaces + Strategy with Adam Griff — DT101 E142 show art Architecture + Decision Design + Learning Spaces + Strategy with Adam Griff — DT101 E142

Design Thinking 101

In this episode, I explore how architectural thinking enhances strategic decision-making with Adam Griff. Our conversation reveals how his architectural background shapes his approach to helping higher education institutions navigate complex decisions and create flexible space solutions. We dig into the challenges of designing spaces that can adapt to unknown futures and discuss how universities can better integrate with their communities.  I particularly love how Adam frames flexibility in building design as creating platforms for future adaptations rather than just multi-purpose spaces....

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Joy, Transformation, and Design as Creative Liberation with Sahibzada Mayed — DT101 E141 show art Joy, Transformation, and Design as Creative Liberation with Sahibzada Mayed — DT101 E141

Design Thinking 101

Sahibzada Mayed is a creative alchemist who uses design and storytelling to cultivate joy and imagination as tools of liberation. Mayed serves as the Co-Lead for Strategy and Research at Pause and Effect, a liberation-focused imagination and design collective based on Coast Salish territories of the Musqueam, Squamish, Tsleil-Waututh Nations. Beyond that, Mayed leads a small-scale startup, Naranji, that focuses on gender justice and decolonization in fashion. Today, we talk about decolonizing design and creative liberation. Listen to learn about: >> The impact of colonialism and power...

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Healthcare Design: Evidence-based, Business Fluent, and Change Prepared with Matt Van Der Tuyn — DT101 E140 show art Healthcare Design: Evidence-based, Business Fluent, and Change Prepared with Matt Van Der Tuyn — DT101 E140

Design Thinking 101

Matthew Van Der Tuyn is a designer and healthcare innovation strategist. Matt is the Senior Director of Design and Strategy at the Center for Health Care Transformation and Innovation at Penn Medicine. The mission at the Center is to serve as a catalyst and accelerator for initiatives that dramatically improve health outcomes, patient and provider experiences, and decrease the cost of care. Matt has had the unique opportunity to help build the Center’s design, discipline, and elevate design thinking as a key tool in Penn Medicine's organizational toolbox. Matt's design process balances...

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Behavioral Science in Human-centered Design with Christina Hanschke — DT101 E139 show art Behavioral Science in Human-centered Design with Christina Hanschke — DT101 E139

Design Thinking 101

Christina Hanschke's career journey has spanned many diverse roles. She's been a music therapist, nanny, and UX researcher, and she’s currently a Design Lead at Final Mile, where she applies a multidisciplinary approach to address pressing societal changes, drawing from behavioral science, human-centered design, and systems thinking. As an adjunct faculty at DePaul University, Christina extends her passion for leveraging behavioral science in human-centered design to the next generation of innovators fostering a diverse culture of curiosity and continual learning. Christina and I talk about...

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Organizational Design + Strategy + Change with Stephanie Gioia — DT101 E138 show art Organizational Design + Strategy + Change with Stephanie Gioia — DT101 E138

Design Thinking 101

Stephanie Gioia is a founder at Future Work Design with a focus on strategic planning and organizational innovation. She also serves as the director of the Either/Org project and teaches human-centered design for organizational innovation at the University of Oregon's Executive MBA program. She’s taught at Stanford’s d.school, University of Michigan, and Pacific Northwest College of Art. She is the founder of deckaholic.com, the world's largest library of card decks for problem solving and creativity. We talk about organizational design and strategy, and helping organizations navigate...

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Designing Your Career + UX for Small Business with Sarah Doody — DT101 E137 show art Designing Your Career + UX for Small Business with Sarah Doody — DT101 E137

Design Thinking 101

Sarah Doody is a user research experience designer and researcher. She's also the founder of Career Strategy Lab, a UX career coaching program. In 2011, she co-created the curriculum and taught for General Assembly's first 11-week UX intensive program in New York City. She has extensive experience doing experience design, product strategy, and user research for companies including Fatherly, Sling, Citi Bike, We Work, Domino Magazine, Tictail, the Muse, Dow Jones and more. She speaks at conferences and teaches workshops worldwide. Today, we talk about designing your career and user experience...

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Design Ethics with George Aye — DT101 E136 show art Design Ethics with George Aye — DT101 E136

Design Thinking 101

This is the inaugural DT101 Live!, with guest George Aye. George co-founded Greater Good Studio with the belief that design can help advance equity. Previously, he spent seven years at global innovation firm IDEO before being hired as the first human-centered designer at the Chicago Transit Authority. He speaks frequently across the US and internationally. George holds the position of Adjunct Full Professor at The School of the Art Institute of Chicago. Today, we are talking live about ethics in design in the design industry.  Listen to learn about: >> What is ethical design?...

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Holly Owens is an Adjunct Professor at the Touro College Graduate School of Technology, where she teaches in the Instructional Technology program, and works full time as an Instructional Designer with PillPack by Amazon Pharmacy. She has over 15 years of experience in education in various roles, including high school educator, instructional technologist, and podcast host. Today, we talk about instructional design and designing learning experiences for adults.

Listen to learn about:
>> What is instructional design?
>> Adaptive, individualized learning
>> Andragogy and designing learning experiences for adults
>> Incorporating strategic plans and goals into the learning experience

Our Guest
As a Corporate Instructional Designer at Amazon Pharmacy, Holly brings over 17 years of diverse experience in education, specializing in instructional technology, design, and teaching. Since 2012, she has been actively involved in online education, currently serving as an educator at Touro University's Graduate School of Technology in their Instructional Design/Technology program.

With two master's degrees from the University of Maryland, Global Campus—one in Instructional Technology and another in Distance Education—Holly also holds a certificate in Distance Education Leadership and is currently pursuing a doctorate in Organizational Leadership.

Holly’s dedication lies in promoting online learning and its vast potential to empower students worldwide. As the host of the EdUp EdTech podcast, she offers a leading resource to stay updated on the latest and most impactful Ed Tech tools revolutionizing education. The podcast features guests from the EdTech industry, sharing personal and professional growth stories while exploring how technology is reshaping the education landscape.

Show Highlights
[01:49] Holly discovered a love of EdTech while teaching high school, her first career.
[02:12] Moving into higher education and instructional design.
[03:44] Getting a job with Amazon Pharmacy.
[05:09] Dawan explains why we talk about instructional design on the podcast.
[07:06] What is instructional design?
[08:59] Holly’s thoughts on remote/distance learning.
[11:36] Adult vs young learners.
[13:33] Designing learning experiences for adult learners.
[15:07] Holly discusses how she designs learning experiences.
[18:00] Adult learners want to know the destination and the what and how of getting there.
[20:10] Fitting the strategic plan and business goals into the learning experience.
[22:32] The differences between the corporate and education spaces when it comes to
innovation.
[27:18] Holly’s thoughts and advice for those thinking about getting into instructional design.
[31:23] Books and resources Holly recommends.
[34:24] Where to find out more about Holly and her work.

Links
Holly on LinkedIn
Holly at Touro University
EdUp EdTech
Holly Owens—Making the Leap
from Educator to Instructional Designer
An Insider's Perspective:
The Journey from Educator to Instructional Designer w/ Holly Owens
Holly Owens with Host Toddi
Norum: The Changing World of Online Ed & the Future of the Instructional
Designer
Holly Owens - The Secret is
in the Sauce: 5 Key Ingredients to Use When Designing an Online Course from
Scratch
5 Ways to Help Students
Succeed in Online Courses with Holly Owens

Book Recommendations
Map It: The hands-on guide to strategic training design, by Cathy Moore

Design for How People Learn, by Julie Dirksen

Talk to the Elephant: Design Learning for Behavior Change, by Julie Dirksen

What I Wish I Knew Before Becoming an Instructional Designer, by Luke Hobson

The eLearning Designer's Handbook: A Practical Guide to the eLearning Development Process for New eLearning Designers, by Tim Slade

DT 101 Episodes
Talk to the Elephant: Design Learning for Behavior Change with Julie Dirksen — DT101 E131

5.5 Things Every Designer Should Know About: The Future of Higher Education with Bryan Alexander — DT101 E97

Learning Design with Yianna Vovides — DT101 E58