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Episode 172: Leadership in Times of Crisis, with Nicole Mahoney

Destination On The Left

Release Date: 03/25/2020

Episode 375: Cultivating a Transformative Mindset, with Meredith Calloway show art Episode 375: Cultivating a Transformative Mindset, with Meredith Calloway

Destination On The Left

On this episode of Destination on the Left, I talk with Meredith Calloway, Chief Visionary Officer and Co-Founder of Gifted Travel Network (GTN). She shares more about the inspiration behind her community of luxury travel advisors and her nuggets of wisdom about how to develop and cultivate a brand message that will help you stand out from the crowd by finding your brilliance. What You Will Learn in This Episode: How Meredith transitioned from working in finance to starting a travel business and founding Gifted Travel Network Why finding one’s “zone of genius” and pursuing a passion is...

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Episode 374: Our Exciting Travel Alliance Partnership Rebrand, with Nicole Mahoney show art Episode 374: Our Exciting Travel Alliance Partnership Rebrand, with Nicole Mahoney

Destination On The Left

This week, I’m reflecting on our new brand and why we are so excited about the next chapter. I want to share the branding journey with you to highlight the lessons we learned along the way. I hope that our story will inspire you and give an introduction to our new company and the philosophy behind it. What You Will Learn in This Episode: Why we decided to merge two brands, and how the Travel Alliance Partnership will be an economic development partner for destinations What the rebranding process involved, including workshops, visual mapping, and merging of brands Why embracing “cathedral...

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Episode 373: Understanding American Traveler Sentiment, with Amir Eylon show art Episode 373: Understanding American Traveler Sentiment, with Amir Eylon

Destination On The Left

A thirty-two-year veteran of the Travel & Tourism industry, Amir Eylon leads the entire team at Longwoods International, responsible for the development and execution of all facets of the organization, from program development to customer acquisition and retention. He joined Longwoods in 2015 from his previous role as Vice President, Partner Engagement with Brand USA, the public-private partnership serving as the destination marketing organization dedicated to increasing international visitation to the US. He led the team responsible for helping to increase Brand USA’s partnership base...

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Episode 372: The Impact of Coopetition in Creating Meaningful Travel Experiences, with Greg Takehara show art Episode 372: The Impact of Coopetition in Creating Meaningful Travel Experiences, with Greg Takehara

Destination On The Left

Greg Takehara has been the CEO of Tourism Cares since 2019. He previously served on its Board, acting as its Chairman before becoming CEO. Prior to Tourism Cares, Greg was the President of Trip Mate, Inc., a travel insurance administrator. He began his thirty-five year career in the travel and tourism industry at The Mark Travel Corporation, where he served as General Counsel. Greg serves on the Board of the US Travel Association and has served on the Boards of NTA and the IGLTA Foundation, as well as numerous industry committees. He is from Chicago and has an undergraduate degree from the...

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Episode 371: Leaning into the Uniqueness of a Destination, with JoAnna Haugen show art Episode 371: Leaning into the Uniqueness of a Destination, with JoAnna Haugen

Destination On The Left

JoAnna Haugen is an award-winning writer, consultant, speaker, and solutions advocate who has worked in communications-related positions in the travel and tourism industry her entire career. She is also the Founder of Rooted, a solutions platform at the intersection of sustainable tourism, social impact, and storytelling. Through Rooted, JoAnna helps tourism professionals decolonize travel experiences and support sustainability using strategic storytelling. In 2021, Newsweek named JoAnna a winner in the storytelling category of its Future of Tourism awards. She has also been nominated for...

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Episode 370: Transforming Marketing with AI, with Paul Roetzer show art Episode 370: Transforming Marketing with AI, with Paul Roetzer

Destination On The Left

Paul Roetzer is the Founder and CEO of Marketing AI Institute; co-author of Marketing Artificial Intelligence: AI, Marketing and the Future of Business; host of The Marketing AI Show podcast; and creator of the Marketing AI Conference (MAICON). As a speaker, Roetzer is focused on making AI approachable and actionable for marketers and business leaders. A graduate of Ohio University’s E.W. Scripps School of Journalism, Roetzer has consulted for hundreds of organizations, from startups to Fortune 500 companies. Previously, he was Founder and CEO of PR 20/20, a digital marketing agency that he...

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Episode 369: The Power of Owned Media, with Adam Stoker show art Episode 369: The Power of Owned Media, with Adam Stoker

Destination On The Left

Adam Stoker is the Co-Founder, President, and CEO of Relic, a full-service destination marketing agency. For over 15 years, Adam has excelled in the leisure travel, stakeholder engagement, and destination branding spheres. Immersed in the world of tourism, Adam has spent time as a member of the Utah Tourism Industry Association Board. He is a frequent speaker and collaborator at industry events nationwide, speaking at the Utah Tourism Conference, Texas Travel Summit, several Destinations International events, and more. A passionate thought leader in the world of owned media, Adam speaks on the...

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Episode 368: Uniting Communities through Memorable New York City Tours and Events, with Rowena Sahulee show art Episode 368: Uniting Communities through Memorable New York City Tours and Events, with Rowena Sahulee

Destination On The Left

Rowena Sahulee is a marketing executive with over 20 years in the dual realms of tourism and economic development. She has worked in marketing functions at organizations such as Circle Line Statue of Liberty Ferry and Harbor Cruises, the first concessionaire to the Statue of Liberty. The Greater Houston Partnership, the main business organization in the Houston, Texas, 10-country region. Choose NJ, the economic development marketing organization for the State of New Jersey. After Choosing NJ, she started with Empire State Development in the Division of Tourism, I LOVE NY, as the Director of...

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Episode 367: Uniting for Success in the Travel Industry, with Nicole Mahoney show art Episode 367: Uniting for Success in the Travel Industry, with Nicole Mahoney

Destination On The Left

This week we’re coming to you directly from the ABA Marketplace in Nashville, where I’m talking to eight amazing travel industry experts about why there’s a sense of energy and forward focus in 2024. They share more about the experiences visitors to their destinations are requesting and dig into the importance of authenticity and making genuine connections between visitors and locals. In this episode, you’ll hear from these travel and tourism industry leaders: Lorey Hall:  Kris Hoff:  Adam Jacobson:  Sonya Nash:  Jill Shorkey:  Marlene Smith:  Greg...

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Episode 366: Nurturing Relationships in the Tourism and Travel Sector with Nicole Mahoney show art Episode 366: Nurturing Relationships in the Tourism and Travel Sector with Nicole Mahoney

Destination On The Left

This week, the podcast is coming to you from the ABA Marketplace in Nashville, where nearly 3,000 tour and travel professionals convened to learn and network with their peers. From indigenous experiences in Alberta to the revitalization of destinations like Philadelphia and Branson, this episode is packed with valuable perspectives on collaboration, envisioning the future of travel, and the power of personal connections in the tourism industry. In this episode, you’ll hear from these extraordinary leaders: Vince Accardi:  Richard Arnold:  Marcy Barnes:  Aaron Brown: ...

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More Episodes

In this solocast episode of Destination on the Left, BTI’s Nicole Mahoney shares her thoughts surrounding the impact of the Coronavirus on travel and tourism since the pandemic took hold. She discusses the components of great leadership and mental strength and explains the importance of each in times of crisis.

What You Will Learn in This Episode:

  • BTI’s thoughts surrounding the impact of the Coronavirus pandemic after two weeks of lockdown
  • The importance of great leadership in times of crisis
  • Why leadership is defined by behavior, not title alone
  • Steve Farber’s LEAP framework and how to apply it to become a stronger leader
  • How to manage fear in times of crisis
  • Scarcity mindset vs. abundance mindset and how each plays a role in this crisis
  • The big idea from Charlie Mackesy’s book, “The Boy, the Mole, the Fox and the Horse”

Emerging Leaders in the Coronavirus Pandemic

These past couple of weeks have tested every aspect of our businesses. The Coronavirus Pandemic is yet to hit rock bottom, and it has forced us to push the threshold of creativity, collaboration, and problem-solving in the travel and tourism industry. There are silver linings in this mess if you’re willing to look for them, and one of them comes in the form of team members who are stepping up to the plate. In times of chaos, great leaders will emerge in many different capacities. They are not just leaders by title, they are leaders by behavior, and they are keeping the gears turning as everything around us comes to a halt.

The Leap Framework

If you didn’t get a chance to listen, Episode 166 with author and extreme leadership coach, Steve Farber, we talked about what it means to be a leader. In times like these, great leaders are critical to the survival of every organization. Steve’s LEAP framework breaks down the components of great leadership so we can apply them and become stronger leaders no matter who we are.

Love – Cultivate love; find love in yourself and love in others to lift everyone up.
Energy – Create energy around a vision, a direction, or a response to a crisis.
Audacity – Inspire our teams to follow us into unchartered territory in search of solutions.
Proof – Leaders walk the walk, prove your commitment through action and not just words.

Abundance Mindset

Even with the right framework, coaching, and mentorship, leaders succumb to human fallacies and emotions take hold. If we are operating from a place of fear, we cannot operate effectively as leaders because it hinders our ability to make decisions for our organizations. In these difficult times, we must step out of the scarcity mindset and assume an abundance mindset. We need to be forward-thinking, open to opportunity, and to serve as a beacon for our communities. It will take all of us working together to make it through the pandemic and start recovering—but the will to do so must start with a positive mindset.

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