220: Book 30% More Appointments Without More Staff in Your Dental Practice
DEO's Growth Secrets Podcast for Dental Organizations
Release Date: 02/27/2025
DEO's Growth Secrets Podcast for Dental Organizations
Are you making choices today that could quietly cost you millions when it’s time to sell? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO of McLerran & Associates, to unpack the biggest exit mistakes owners make. Brannon shares why doctor turnover can sink a deal, how quick tech stack changes or PPO exits backfire, and why private equity is laser-focused on $500k–$5M EBITDA practices. You’ll also hear why dentistry may be recession-proof, but not inflation-proof, and the smart move every dental owner should make. 🎙️ Connect with Brannon Moncrief at...
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What happens when the traditional dental model can’t reach the patients who need care most? That’s the problem Dr. Kwane Watson set out to solve. In this episode, he shares how his pivot to mobile dentistry brought care to over 7,000 patients last year across Kentucky and Georgia. You’ll hear how he turned a failed app into a thriving model, managed overwhelming demand with 31,000 calls in a year, and why convenience—not location—is shaping the future of dentistry. 📬Connect with Dr. Kwane at [email protected] or on Linkedin: 🎯 Feel like you’re stuck working harder while...
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What if you could cut no-shows in half and turn uninsured patients into your most loyal ones? In this episode, Dave, CEO of Clerri (Formerly Kleer + Membersy), shares how membership plans are changing the way practices grow. Patients come back more often, accept more treatment, and spend more with confidence. You’ll hear the simple steps to set it up in your practice, from one-minute sign ups to front desk workflows, and how it gives you the power to move away from low value insurance on your own timeline. 🎯 Want to see how membership plans could work for your practice? Visit 📱...
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Are you earning seven figures but still feel financially uncertain about retirement? You've built a successful practice and accumulated wealth, but you're not sure when you can actually step back. In this episode, Laurie Ingwersen from Allworth Financial breaks down the "Seven-Figure Dilemma" that many high-earning dentists face. She walks us through how cash balance plans let you contribute six figures annually while slashing your current tax bill. She shares an incredible story about one dentist who saved $1.8 million over ten years using these exact strategies. From there, we explore Roth...
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Are your patients saying no because they’re scared, not because they can’t afford it? For so many people, the thought of sitting through a long, painful appointment is enough to put their health on hold. In this episode, Kendall Hussein talks with Leah Zipperstein (Head of Strategy) and Clay Griffith (Head of Growth) from Vesper Institute about the real reason patients avoid care, especially when they need a lot of work. They explore how IV sedation can turn fear into relief, help patients finally say yes, and allow dentists to deliver the treatment their patients desperately need—while...
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What happens when you’re producing $4.5M a year… but still feel stuck? In this episode, Dr. Ben Oppenheimer shares the real cost of being the top producer in a growing dental organization. From hiring associates and scaling to 7 practices, to the challenge of letting go and learning to lead, Ben opens up about the hard lessons that come with growth. He talks mentorship, internal training, and what it takes to stop being the bottleneck in your own business. If you're wearing all the hats, this one hits home. 🎯 Ready to increase your profit, build a stronger team, and finally break free...
info_outlineDEO's Growth Secrets Podcast for Dental Organizations
Did you know practices with $1M–$3M in EBITDA see the highest demand and valuations in today’s market? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO & Principal of McLerran & Associates to unpack what actually drives practice value—and what silently holds it back. They talk owner-dependence, key man risk, and why growing same-store revenue matters more than adding new locations. If you're a dental entrepreneur looking to build a business with real value—whether you plan to sell or not—this one’s for you. 👇 Connect with Brandon Moncrief & McLerran...
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Is $800,000 in unpaid claims sitting in your practice—and you don’t even know it? In this episode, we sit down with Shreyas Parab, CEO of Daydream, who shares the powerful story of running his mom’s dental practice—and uncovering a revenue nightmare. From growing up answering phones to battling $800K in outstanding claims, Shreyas breaks down how Daydream is helping practices finally get paid without burning out their teams. If billing headaches are costing you peace and profit, you’ll want to hear this. 👇 Learn more about Shreyas and Daydream: 🌐 📲 Follow Daydream Billing...
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Are you overspending on dental supplies without even realizing it? In this episode, we sit down with Brad Freeman, Founder & CEO of SourceClub, to uncover how most practices are silently bleeding money through outdated procurement habits. Brad shares the real math behind supply costs, the hidden fees most GPOs don’t talk about, and why SourceClub's model is saving DEO members thousands. If your supply spend is creeping above 6%, this conversation might be exactly what you need to hear. 🎙️ Learn more about Brad Freeman and SourceClub: 📞 Connect with Brad directly to get a free...
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Are you still using paper checks to run your dental business? In this episode, we sit down with Ashley Valdivia, Account Executive at BILL, to talk about what’s really slowing down growth behind the scenes—manual payments, lost invoices, and late fees. Ashley shares real stories from practices who’ve reclaimed their time by streamlining finance workflows. You’ll hear what a well-oiled, growth-ready office looks like and why shifting financial processes might be the smartest move you make this year. 🔗 Download the AP & Expense Management Guide for Dental Groups: ...
info_outlineAre you losing patients before they even walk through your door? Even with a great front desk team, calls go unanswered, details get missed, and new patients move on. In this episode of DEO’s Growth Secrets, Jake Puhl talks with Abdul Jamjoom, CEO & Co-Founder of Arini AI, about a simple solution: an AI phone assistant that answers every call, collects complete patient information, and books appointments without adding to your staff’s workload. If you want to fill your schedule and improve patient experience without hiring more team members, check out Arini AI.
🚨Exclusive for DEO members: Sign up in March 2025 and get your first month of calls handled completely FREE 👉 https://www.arini.ai/
Hear what DEO Members have to say about Arini AI:
- “The main value of Arini is the ability to achieve a 90% call answer rate while giving patients access to our office 24/7. Arini saves us a lot of time and ensures we never miss an opportunity to connect with our patients. I would highly recommend Arini to any practice looking to streamline operations.” — Danya Mcgee, Regional Operations Manager | Normandy Lake Dentistry (3 Locations Group)
- “In January, Arini booked us over 160 appointments and confirmed another 103 existing patient appointments. We tuned our AI to answer questions about our dental assistant training program, handle complex referral call flows, as well as schedule general dentistry appointments. ” — Tanya Taylor, COO | Complete Dental Group (3 Locations Group)
- "Our team has enjoyed working with Arini to harness the power of AI to enhance our patient communications system!' — Dr. Joshua Renken, CEO | Renken Dentistry (7 Locations Group)
- "Arini has been very helpful when we are all busy, it picks up all overflow calls for us as well as after hours calls. It has been more reliable than our old human call center! " — Daytona Montgomery, Office Manager | 7 Days Family Dental (10+ Locations Group)