Episode 26: The Future of Healthcare Communication: Integration, Analytics, and Customization
CarePoints
Podcast Episode Summary In this episode of CarePoints, host Kenny Schiff sits down with Gina Brody, Principal Product Manager at Rauland, and Tessa McAuley, Clinical Solutions Specialist at Lone Star Communications, to discuss the evolving landscape of hospital safety and communication. They explore pressing challenges like active shooter threats, workplace violence, and delayed Code Blue response times—and how technology is stepping up to meet these demands. From automation and system integration to RTLS badges and real-time...
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Episode 25: How Nursing Informatics and Alarm Management Reduce Fatigue and Improve Patient Outcomes
CarePoints
Podcast Episode Summary In this CarePoints episode, host Kenny Schiff talks with Amy Clodfelter, Health Informatics Strategy & Solutions Leader at McLeod Health, about tackling alarm fatigue in hospitals. Amy shares her experience with alarm management, bed exit alerts, and the impact of nuisance alarms on patient safety and nursing workflows. They discuss real-world strategies, data-driven interventions, and socio-technical factors that shape sustainable improvements. This conversation offers practical insights for healthcare leaders, nurses, and...
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Episode 24: The Complete Guide to Healthcare Technology Success: Vendor Trust, Workflow Innovation, and Leadership
CarePoints
Podcast Episode Summary This episode of CarePoints explores what makes healthcare technology adoption successful, and it’s not just the tech. Host Kenny Schiff and guest George Weldon Jr. discuss how authentic relationships, stakeholder engagement, and outcome-focused strategies create lasting impact. From building trust with vendors to navigating procurement and IT hurdles, they share practical advice for vendors and leadership insights for healthcare executives. If you want to improve patient care, reduce workflow friction, and foster long-term partnerships, this...
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Episode 23: Workplace Safety in Healthcare: How RTLS Protects Nurses & Patients
CarePoints
Podcast Episode Summary In this CarePoints Podcast episode, host Kenny Schiff sits down with Allen Foucht, BSN, RN, CLSSMBB, Senior Engagement Consultant at Midmark Consulting, to discuss the critical role of Real-Time Location Systems (RTLS) in modern healthcare. Drawing from Allen’s nursing background and frontline experience, the conversation explores how RTLS has evolved from asset tracking to a must-have solution for staff safety, duress alerts, and workflow optimization. They delve into how Bluetooth Low Energy (BLE) and hybrid RTLS...
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Episode 22: Safety Without Slip-Ups: Rauland’s Telecenter is Revolutionizing Emergency Communication Systems
CarePoints
In this episode of CarePoints, host Kenny Schiff speaks with Rob Gorelik, Senior Product Manager at Rauland, about the company’s legacy and innovation in education and healthcare communications. Rob shares his experience leading the development of Telecenter, a platform widely used in schools and increasingly in hospitals. The conversation explores Rauland’s evolution from its early days in radio to becoming a leader in safety and communication technology, with a strong focus on enhancing security in learning environments. This Episode’s Guests Rob...
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Episode 21: What Hospitals Really Want from Their Vendors
CarePoints
In this episode of CarePoints, Bill Mundt, Deputy CIO of University Health in San Antonio, shares what makes healthcare IT partnerships succeed. He emphasizes that trust, transparency, and responsiveness are essential to building lasting relationships with hospitals. Cybersecurity remains a top concern, as leaders balance innovation with the risks of ransomware and other threats. Mundt stresses that vendors must provide not only technology but also expertise and accountability. At the core of every partnership is patient care, and the best vendors never lose sight of that mission. ...
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Episode 20: Empowering Employees - The Future of Lone Star Communications
CarePoints
In this episode of CarePoints, host Kenny Schiff sits down with Lone Star Communications founder and CEO, Ray Bailey, to explore the company’s future following its transition to an Employee Stock Ownership Plan (ESOP). From longtime employees who’ve been part of the journey since day one, to strategic decisions and Bailey’s personal mission, discover what truly sets Lone Star apart as a leader in the industry. This Episode’s Guests Ray Bailey Ray Bailey, founder and CEO of Lone Star Communications, brings decades of experience in healthcare...
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Episode 19: Future of Healthcare Technology: Balancing Needs, Wants, and Data
CarePoints
In this episode of CarePoints, Kenny Schiff sits down with healthcare technology leader, Steve Tyler, to discuss why less is more when it comes to clinical communication tools. Learn how aligning technology with real clinician workflows—not just adding more features—can reduce alert fatigue, improve staff efficiency, and enhance patient safety. From the importance of user-centered design to the role of AI and data integration, this episode breaks down what it takes to build healthcare technology that truly supports care teams and drives better outcomes. This Episode’s Guests ...
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Episode 18: The Future of Fall Prevention with Predictive Monitoring
CarePoints
In this episode of CarePoints, Kenny Schiff chats with the CEO of Ocuvera, Steve Kiene, about the future of fall prevention in hospitals. Learn how predictive technology, staff workflow integration, and solid infrastructure are helping reduce unassisted bed exits by over—and what it means for the future of safer care. This Episode’s Guests Steve Kiene - CEO for Ocuvera With a background spanning software, computer vision, hospital tech, and product development, Steve brings both technical expertise and a patient‑centered perspective. His leadership helped build the...
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Episode 17: Why Real-Time Access and Smart Devices are the Future of Healthcare Safety
CarePoints
Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Kassaundra McKnight-Young about how technology is transforming healthcare with real-time data, wearable devices, and innovative solutions. Together, they explore how these advancements improve patient safety, speed up care, and enhance the overall healthcare experience. This Episode’s Guests Kassaundra McKnight-Young Healthcare CNIO Industry Principle for Zebra Technologies With 30 years of experience in healthcare, Kassaundra is committed to...
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Navigating the complex landscape of healthcare technology can feel like playing a game of Double Jeopardy.
CarePoints, a new podcast series hosted by Kenny Schiff, will equip clinical directors, hospital administrators, and other stakeholders with insights to explore and actualize technology-driven solutions for improved outcomes.
Listen to the trailer to learn more about what you can expect from this dynamic series of conversations with healthcare industry thinkers, creators, and practitioners.
Meet Your Host
Kenny Schiff is a healthcare industry veteran, Kenny is the Founder of CareSight, a cloud-based patient care analytics company. In October 2022, CareSight was acquired by Lone Star Communications. Though healthcare colleagues often mistake him for an engineer, Kenny instead describes himself as an explainer teacher, translator, and problem solver. His interest in technology started early on and he has leveraged it as a way to support his musical pursuits.
Organization: Lone Star Communications, Inc.
Words of wisdom: “For me, the value of technology is not the ‘cool factor,’ not the bits and bytes. It's about what it can do for humanity and healthcare. It's about making patients safe and satisfied, helping to avoid adverse events and improving the work life of staff.”
Connect: LinkedIn
Connect with Lone Star Communications
- Follow us on YouTube and LinkedIn.
- Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com.
CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry.. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experience.