Episode 22: Safety Without Slip-Ups: Rauland’s Telecenter is Revolutionizing Emergency Communication Systems

In this episode of CarePoints, host Kenny Schiff speaks with Rob Gorelik, Senior Product Manager at Rauland, about the company’s legacy and innovation in education and healthcare communications. Rob shares his experience leading the development of Telecenter, a platform widely used in schools and increasingly in hospitals. The conversation explores Rauland’s evolution from its early days in radio to becoming a leader in safety and communication technology, with a strong focus on enhancing security in learning environments. 

 

This Episode’s Guests   

Rob Gorelik 

Senior Product Manager at Rauland 

Robert Gorelik is a Senior Product Manager with over 11 years at Rauland, where he leads the development and lifecycle management of Telecenter — cutting-edge solutions designed to improve school safety. His work spans product innovation, customer application support, and strategic sales enablement. With a deep understanding of the K–12 landscape, Robert is committed to delivering technology that helps schools create safer, more secure learning environments.  

Connect: LinkedIn    

Key Takeaways   

1. Rauland’s Telecenter platform, originally designed for schools, is now being explored for use in hospitals, highlighting how communication technologies can be adapted across sectors to improve safety and coordination 

2. With over 80 years in the industry, Rauland’s evolution from radio manufacturing to modern communication systems shows how long-standing companies can stay relevant by continuously innovating to meet current challenges. 

3. School and hospital safety are top-of-mind concerns, and Rauland’s focus on integrated communication systems directly supports emergency preparedness and real-time response capabilities. 

4. Managing a product’s full lifecycle, from development to deployment, is extremely important. Ensuring that solutions remain aligned with user needs and technological advancements. 

5. Rauland’s success is rooted in understanding the unique needs of educators and healthcare providers, reinforcing the value of designing technology with direct input from end users. 

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CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.