Episode 18: The Future of Fall Prevention with Predictive Monitoring
CarePoints
In this episode of CarePoints, Kenny Schiff chats with the CEO of Ocuvera, Steve Kiene, about the future of fall prevention in hospitals. Learn how predictive technology, staff workflow integration, and solid infrastructure are helping reduce unassisted bed exits by over—and what it means for the future of safer care. This Episode’s Guests Steve Kiene - CEO for Ocuvera With a background spanning software, computer vision, hospital tech, and product development, Steve brings both technical expertise and a patient‑centered perspective. His leadership helped build the...
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Episode 17: Why Real-Time Access and Smart Devices are the Future of Healthcare Safety
CarePoints
Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Kassaundra McKnight-Young about how technology is transforming healthcare with real-time data, wearable devices, and innovative solutions. Together, they explore how these advancements improve patient safety, speed up care, and enhance the overall healthcare experience. This Episode’s Guests Kassaundra McKnight-Young Healthcare CNIO Industry Principle for Zebra Technologies With 30 years of experience in healthcare, Kassaundra is committed to...
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Episode 16: StarCare CX: Experience Excellence, Every Time
CarePoints
Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Donna Montgomery and Kevin Henderson about the company’s new StarCare CX program, which focuses on evolving customer experience based on ever-changing industry needs. They discuss how Lone Star is shifting from transactional service to a collaborative, results-driven approach, with an emphasis on proactive support, continuous improvement, and aligning technology with providers' goals. This Episode’s Guests Donna Montgomery Chief Clinical Informatics Officer at Lone Star...
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Episode 15: Optimizing Tech Utilization in Hospitals
CarePoints
Episode Summary In this episode of CarePoints, Kenny Schiff chats with Patti Artley and Amy Ricords about the challenges and successes of hospital technology adoption. They emphasize involving frontline staff in tech decisions, bridging gaps between purchasing and implementation, and the importance of thorough planning and ongoing education. The episode also explores the potential of data integration and AI in enhancing patient care and hospital efficiency. This Episode’s Guests: Amy Ricords Vice President of Customer Relationship Amy’s expertise lies in...
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Episode 14: Failing on Falls: The Race to Make Hospitals Safer
CarePoints
Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Guy Meger, Elaine Bridge, and Tim O’Malley about the challenges of implementing new at-home technologies to prevent falls in elderly patients. They discuss the critical need for seamless integration of these technologies into daily routines and the importance of training patients and caregivers to maximize their effectiveness. The conversation also highlights the role of data analytics in monitoring patient safety and the ongoing evolution of fall prevention strategies within healthcare settings. ### ...
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Episode 13: The Vocera Difference: Beyond a Panic Button
CarePoints
Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Stryker’s Peter Kraslawsky and Lone Star Communication’s Jonathon Murphy, where they discuss the integration of Stryker's Vocera wearable communications platform with Rauland's educational platform, Telecenter U—an integration that aims to enhance communication and life safety in educational institutions. Their discussion covers the features, benefits, and use cases of the integration, as well as the future of the Vocera solution in schools. This Episode’s Guests Peter Kraslawsky Manager - Strategic...
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Episode 12: Do Hospitals still need Middleware and CC&C?
CarePoints
Podcast Episode Summary In this episode of CarePoints, Kenny Schiff interviews digital health specialists John Elms and Brian McAlpine about the role of middleware and clinical communication and collaboration (CC&C) in the hospital enterprise. They explore the evolution of connected devices and workflows, the challenges in managing medical device alarms and alerts, and the impact of accidental architecture in healthcare organizations. Also discussed is the intersection of CC&C and patient engagement, the future of nurse call systems in an EHR-centric universe, and the potential...
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Episode 11: Is Your Hospital Ready for the Clinical Mobility Wave?
CarePoints
Episode Description In today’s episode, Kenny Schiff sits down with Myron Wallace, founder of Cirkel Consulting Group, and discusses the challenges healthcare organizations face when integrating new mobile devices into their facilities. Myron provides insights into the differences in implementation between iPhones and purpose-built devices such as Zebra and Spectralink, the special technology requirements of a hospital environment, and how organizations without the proper infrastructure in place can prepare themselves for a secure and effective rollout. Episode Summary In this...
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Episode 10: Data Across the Boards: Vizabli’s Acute Care Solution
CarePoints
Episode Description In this episode of CarePoints, host Kenny Schiff sits down with Vizabli’s Ron Nelson and Sarah Cannon. They discuss how Ron co-founded Vizabli to address the need for an acute care engagement solution that integrates data from multiple healthcare systems into a single platform that can serve clinical staff, patients and their families. Vizabli's solution goes beyond traditional patient engagement by bringing together digital whiteboards, mobile applications, virtual access to patient rooms, and real-time notifications for family members. Listen to the episode to...
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Episode 9: Nurse Call Systems Don’t Always Need Upgrades: Patient Experiences Do
CarePoints
Episode Summary Carl Cox and Kyryll Keydanskyy are a bit of an unlikely pair. With over fifty years of experience in the healthcare industry, Carl was a key player in early nurse call system innovation in the 1970s. Because he’s seen how far healthcare technology has come since then, he has a firm grasp on what is already working well for caregivers and healthcare delivery organizations (HDOs). Kyryll, on the other hand, is of a younger generation — he sees HDOs moving toward a more hospitality-inspired model in the coming years. As the Director of Engineering and Chief Product...
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In the newest episode of CarePoints, host Kenny Schiff interviews Jeff Richard, the new president of the Alairo Solutions Group, along with Justin Bailey, Lone Star's R&D Director and CTO. They discuss Lone Star's legacy in healthcare its investment in innovation and expanded consultative services, and how the newly integrated Alairo Solutions will use its A.I.-assisted fall prevention and alarm analytics platforms to build on that legacy. According to Justin and Jeff, Alairo will bring customers more and better services while maintaining continuity with the Lone Star brand.
Episode Summary
Kenny Schiff, Jeff Richard, and Justin Bailey discuss the evolution of Lone Star Communications and its focus on delivering innovative products and services to improve healthcare operations and metrics.
Jeff, who was previously a Lone Star customer, shares his vision for Alairo Solutions to build on Lone Star's legacy and provide augmented solutions and consulting services in the healthcare industry.
Justin explains that the new entity doesn't change the relationship with Lone Star customers, but rather offers additional products and services seamlessly. They also discuss the Alairo platform, which integrates different functionality modules to maximize value for end users.
Jeff highlights the focus on investment partners and the need to address healthcare challenges, primarily fall prevention, and getting Alairo out to the masses so it can prove its value in the clinical practice environment.
The episode concludes with a reminder of Lone Star's commitment to providing technology, services, and measurable results to its customers.
This Episode's Guests
Jeff Richard, Alairo
President of Alairo Solutions Group
Before being appointed President of Alairo Solutions, Jeff Richard was Lone Star Communications’ CTO. A former customer of Lone Star, his 23 years of experience in the healthcare industry and as a business owner have left him with strong leadership skills combined with clinical and operational experience in building and leading teams.
Connect: LinkedIn
Justin Bailey, Lone Star Communications
As Lone Star Communications’ R&D Director & CTO, Justin is responsible for leveraging new technologies to improve patient and caregiver experience. He has been with Lone Star since the late 1990s.
Connect: LinkedIn
Key Takeaways
★ As a natural extension of the Lone Star brand, Alairo’s mission is to help customers get the most out of new and existing technology systems—excelling with nurse call but also capable of much more.
★ With Alairo, Lone Star is doubling down on its mission to improve the lives of patients and caregivers by offering expanded healthcare solutions and consulting and filling persistent gaps in clinical practice.
★ Alairo’s products will be integrated seamlessly with Lone Star’s other offerings, ensuring consistent relationships with customers.
★ Alairo’s different functionality modules work together as a unified whole, complementing and augmenting not only the nurse call system but other clinical solutions in the environment.
★ With patient falls continuing to rise in U.S. hospitals, Alairo’s innovative fall prevention technology will be given top priority.
★ Alairo’s focus in the coming year will be on finding investment partners to help spread Alairo’s reach in the clinical practice environment and provide value and positive outcomes for customers.
Chapters
[00:30] Introduction of Jeff and Justin, Alairo's Mission
[01:35] Lone Star’s legacy and evolution
[03:15] Jeff’s background and the opportunity to provide augmentative healthcare solutions
[05:20] A seamless transition for Lone Star customers
[06:05] The value of Lone Star’s Professional Services Team
[06:55] Maintaining consistent customer relationships
[07:50] Alairo: a comprehensive platform for transforming healthcare through innovation
[08:50] Alairo’s different functionality modules and The Grand Unified Theory of Healthcare
[09:55] Opportunities for Alairo, looking into the future
Connect with Lone Star Communications
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☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at [email protected].
CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experience.