CarePoints
Podcast Episode Summary In this episode of CarePoints, host Kenny Schiff sits down with Gina Brody, Principal Product Manager at Rauland, and Tessa McAuley, Clinical Solutions Specialist at Lone Star Communications, to discuss the evolving landscape of hospital safety and communication. They explore pressing challenges like active shooter threats, workplace violence, and delayed Code Blue response times—and how technology is stepping up to meet these demands. From automation and system integration to RTLS badges and real-time...
info_outlineCarePoints
Podcast Episode Summary In this CarePoints episode, host Kenny Schiff talks with Amy Clodfelter, Health Informatics Strategy & Solutions Leader at McLeod Health, about tackling alarm fatigue in hospitals. Amy shares her experience with alarm management, bed exit alerts, and the impact of nuisance alarms on patient safety and nursing workflows. They discuss real-world strategies, data-driven interventions, and socio-technical factors that shape sustainable improvements. This conversation offers practical insights for healthcare leaders, nurses, and...
info_outlineCarePoints
Podcast Episode Summary This episode of CarePoints explores what makes healthcare technology adoption successful, and it’s not just the tech. Host Kenny Schiff and guest George Weldon Jr. discuss how authentic relationships, stakeholder engagement, and outcome-focused strategies create lasting impact. From building trust with vendors to navigating procurement and IT hurdles, they share practical advice for vendors and leadership insights for healthcare executives. If you want to improve patient care, reduce workflow friction, and foster long-term partnerships, this...
info_outlineCarePoints
Podcast Episode Summary In this CarePoints Podcast episode, host Kenny Schiff sits down with Allen Foucht, BSN, RN, CLSSMBB, Senior Engagement Consultant at Midmark Consulting, to discuss the critical role of Real-Time Location Systems (RTLS) in modern healthcare. Drawing from Allen’s nursing background and frontline experience, the conversation explores how RTLS has evolved from asset tracking to a must-have solution for staff safety, duress alerts, and workflow optimization. They delve into how Bluetooth Low Energy (BLE) and hybrid RTLS...
info_outlineCarePoints
In this episode of CarePoints, host Kenny Schiff speaks with Rob Gorelik, Senior Product Manager at Rauland, about the company’s legacy and innovation in education and healthcare communications. Rob shares his experience leading the development of Telecenter, a platform widely used in schools and increasingly in hospitals. The conversation explores Rauland’s evolution from its early days in radio to becoming a leader in safety and communication technology, with a strong focus on enhancing security in learning environments. This Episode’s Guests Rob...
info_outlineCarePoints
In this episode of CarePoints, Bill Mundt, Deputy CIO of University Health in San Antonio, shares what makes healthcare IT partnerships succeed. He emphasizes that trust, transparency, and responsiveness are essential to building lasting relationships with hospitals. Cybersecurity remains a top concern, as leaders balance innovation with the risks of ransomware and other threats. Mundt stresses that vendors must provide not only technology but also expertise and accountability. At the core of every partnership is patient care, and the best vendors never lose sight of that mission. ...
info_outlineCarePoints
In this episode of CarePoints, host Kenny Schiff sits down with Lone Star Communications founder and CEO, Ray Bailey, to explore the company’s future following its transition to an Employee Stock Ownership Plan (ESOP). From longtime employees who’ve been part of the journey since day one, to strategic decisions and Bailey’s personal mission, discover what truly sets Lone Star apart as a leader in the industry. This Episode’s Guests Ray Bailey Ray Bailey, founder and CEO of Lone Star Communications, brings decades of experience in healthcare...
info_outlineCarePoints
In this episode of CarePoints, Kenny Schiff sits down with healthcare technology leader, Steve Tyler, to discuss why less is more when it comes to clinical communication tools. Learn how aligning technology with real clinician workflows—not just adding more features—can reduce alert fatigue, improve staff efficiency, and enhance patient safety. From the importance of user-centered design to the role of AI and data integration, this episode breaks down what it takes to build healthcare technology that truly supports care teams and drives better outcomes. This Episode’s Guests ...
info_outlineCarePoints
In this episode of CarePoints, Kenny Schiff chats with the CEO of Ocuvera, Steve Kiene, about the future of fall prevention in hospitals. Learn how predictive technology, staff workflow integration, and solid infrastructure are helping reduce unassisted bed exits by over—and what it means for the future of safer care. This Episode’s Guests Steve Kiene - CEO for Ocuvera With a background spanning software, computer vision, hospital tech, and product development, Steve brings both technical expertise and a patient‑centered perspective. His leadership helped build the...
info_outlineCarePoints
Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Kassaundra McKnight-Young about how technology is transforming healthcare with real-time data, wearable devices, and innovative solutions. Together, they explore how these advancements improve patient safety, speed up care, and enhance the overall healthcare experience. This Episode’s Guests Kassaundra McKnight-Young Healthcare CNIO Industry Principle for Zebra Technologies With 30 years of experience in healthcare, Kassaundra is committed to...
info_outlineEpisode Description
In the newest episode of CarePoints, host Kenny Schiff interviews Jeff Richard, the new president of the Alairo Solutions Group, along with Justin Bailey, Lone Star's R&D Director and CTO. They discuss Lone Star's legacy in healthcare its investment in innovation and expanded consultative services, and how the newly integrated Alairo Solutions will use its A.I.-assisted fall prevention and alarm analytics platforms to build on that legacy. According to Justin and Jeff, Alairo will bring customers more and better services while maintaining continuity with the Lone Star brand.
Episode Summary
Kenny Schiff, Jeff Richard, and Justin Bailey discuss the evolution of Lone Star Communications and its focus on delivering innovative products and services to improve healthcare operations and metrics.
Jeff, who was previously a Lone Star customer, shares his vision for Alairo Solutions to build on Lone Star's legacy and provide augmented solutions and consulting services in the healthcare industry.
Justin explains that the new entity doesn't change the relationship with Lone Star customers, but rather offers additional products and services seamlessly. They also discuss the Alairo platform, which integrates different functionality modules to maximize value for end users.
Jeff highlights the focus on investment partners and the need to address healthcare challenges, primarily fall prevention, and getting Alairo out to the masses so it can prove its value in the clinical practice environment.
The episode concludes with a reminder of Lone Star's commitment to providing technology, services, and measurable results to its customers.
This Episode's Guests
Jeff Richard, Alairo
President of Alairo Solutions Group
Before being appointed President of Alairo Solutions, Jeff Richard was Lone Star Communications’ CTO. A former customer of Lone Star, his 23 years of experience in the healthcare industry and as a business owner have left him with strong leadership skills combined with clinical and operational experience in building and leading teams.
Connect: LinkedIn
Justin Bailey, Lone Star Communications
As Lone Star Communications’ R&D Director & CTO, Justin is responsible for leveraging new technologies to improve patient and caregiver experience. He has been with Lone Star since the late 1990s.
Connect: LinkedIn
Key Takeaways
★ As a natural extension of the Lone Star brand, Alairo’s mission is to help customers get the most out of new and existing technology systems—excelling with nurse call but also capable of much more.
★ With Alairo, Lone Star is doubling down on its mission to improve the lives of patients and caregivers by offering expanded healthcare solutions and consulting and filling persistent gaps in clinical practice.
★ Alairo’s products will be integrated seamlessly with Lone Star’s other offerings, ensuring consistent relationships with customers.
★ Alairo’s different functionality modules work together as a unified whole, complementing and augmenting not only the nurse call system but other clinical solutions in the environment.
★ With patient falls continuing to rise in U.S. hospitals, Alairo’s innovative fall prevention technology will be given top priority.
★ Alairo’s focus in the coming year will be on finding investment partners to help spread Alairo’s reach in the clinical practice environment and provide value and positive outcomes for customers.
Chapters
[00:30] Introduction of Jeff and Justin, Alairo's Mission
[01:35] Lone Star’s legacy and evolution
[03:15] Jeff’s background and the opportunity to provide augmentative healthcare solutions
[05:20] A seamless transition for Lone Star customers
[06:05] The value of Lone Star’s Professional Services Team
[06:55] Maintaining consistent customer relationships
[07:50] Alairo: a comprehensive platform for transforming healthcare through innovation
[08:50] Alairo’s different functionality modules and The Grand Unified Theory of Healthcare
[09:55] Opportunities for Alairo, looking into the future
Connect with Lone Star Communications
☑️ Follow us on YouTube and LinkedIn.
☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com.
CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experience.