Episode 11: Is Your Hospital Ready for the Clinical Mobility Wave?

Episode Description

In today’s episode, Kenny Schiff sits down with Myron Wallace, founder of Cirkel Consulting Group, and discusses the challenges healthcare organizations face when integrating new mobile devices into their facilities. Myron provides insights into the differences in implementation between iPhones and purpose-built devices such as Zebra and Spectralink, the special technology requirements of a hospital environment, and how organizations without the proper infrastructure in place can prepare themselves for a secure and effective rollout. 

Episode Summary

In this episode of CarePoints, Kenny Schiff chats with Myron Wallace, founder of Cirkel Consulting Group, about mobile device integration in healthcare. They discuss the challenges and considerations in selecting and deploying mobile devices, particularly iPhones and purpose-built devices. They also explore the shortcomings of Epic in collaboration and communication and the importance of integrating alarms and notifications from various systems. Myron emphasizes the need for organizations to assess their readiness, consolidate technologies, and have a clear roadmap for device and platform selection. He also highlights the value of working with experienced consultants in the healthcare industry. 

The Episode's Guest

Myron Wallace

Founder & Principal Consultant, Cirkel Consulting Group 

Myron has been at the forefront of revolutionary business solutions for over 20 years. He has led teams to build technologies that have enabled tech start-ups to launch into the market, changed how businesses operate, and transformed how they communicate both internally and with their customers. His career spans product leadership experience within start-up and hyper-growth technology firms, such as TigerConnect, Alianza, consultant for various unified communications providers, and Halo Health. He’s a Senior Director and Product Line Executive at TigerConnect, where he drives the innovation of next-generation collaboration products for healthcare clients while continually optimizing product development and implementation practices and processes. 

Connect: LinkedIn

Key Takeaways 

• Mobile device integration in healthcare requires careful consideration of the existing internal network before selecting the next device and platform. 
• Integrating alarms and notifications from various systems is a complex, often overlooked challenge. 
• Purpose-built devices, unlike iPhones or Android, offer advantages in healthcare environments such as durability and specialized features. 
• Organizations should assess their readiness and be prepared to consolidate technologies and have a clear roadmap for device and platform selection. 
• Consolidation, workflow optimization, and vendor consolidation are crucial for the new enterprise. 
• Getting help from healthcare integration experts can ensure successful device integration and infrastructure management. 

Chapters

[00:00] Introduction 

[00:58] Mobile Device Integration Journey 

[06:35] Challenges with iPhone and Purpose-Built Devices 

[07:57] Device Management and Infrastructure 

[09:21] Considerations for Sustainable Solutions 

[10:17] Challenges with Purpose-Built Devices 

[11:14] Voice Calling Capabilities and Enterprise Communication 

[12:42] Complexities of Healthcare Architecture 

[13:36] Shortcomings of Epic in Collaboration and Communication 

[15:02] Consolidation and Workflow Optimization 

[18:24] Hybrid Approach and Vendor Consolidation 

[20:49] Considerations for the New Enterprise 

[22:12] Operationalizing Devices and Infrastructure 

[23:41] Getting Help from Healthcare Integration Experts 

[24:11] Introduction to Cirkel Consulting Group 

[25:38] Conclusion 

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CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 33 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experiences.