Challenges of Employee Onboarding and Offboarding with Craig Davies
Easy Prey
Many years ago, people chose to stay with the same employer for decades. Today, employees are changing jobs more regularly. Each company needs to have processes in place allowing access to systems needed to do their jobs, but there’s also a risk of when they leave that they may still have access to certain programs. Today’s guest is Craig Davies. Craig started in banking, holding many roles including CSO. As the CISO and the Executive Director of Gathid Ltd., he is passionate about helping organizations strengthen access management without completely overhauling their people,...
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5 Common Uses of Synthetic IDs with Stuart Wells
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There are entire communities set up to fight fraud that use synthetic IDs as well as scammer gangs that are advancing their creative ways to use these documents. This is changing regularly as biometric authentication advances continue. Today’s guest is Stuart Wells. Stuart is the CTO of Jumio and is responsible for all aspects of Jumio’s innovation, machine learning, and engineering. He is an industry veteran with more than 30 years of tech experience. He was previously the Chief Product and Technology Officer at FICO, and held executive positions at Avaya and Sun Microsystems. Show...
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Vantage Travel Bankruptcy with Michelle Couch Friedman
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Imagine booking a vacation only to find out that the company files for bankruptcy a week later. As a consumer, would you know what your rights are? There’s a big difference between travel insurance and travel protection. One can leave you with no way to get your money back. Today’s guest is Michelle Couch Friedman. Michelle is the founder and CEO of Consumer Rescue. She is an experienced consumer reporter, advocate, mediator, author, and licensed psychotherapist. Michelle has also been a columnist, contributing editor, and former executive director for Elliott Advocacy, a non-profit...
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Cybersecurity for Everyday People with Greg Tomchick
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Learning how to keep your business safe and protect your online data can be advantageous for your home and personal life as well. Your children and family can create awareness at school and with friends. Today’s guest is Greg Tomchick. Greg is a former professional baseball player turned award-winning cybersecurity coach. He has worked with more than 250 world-renowned companies, including American Airlines, Caterpillar, and Trinity Rail. He is regularly featured live on ABC, Fox, and is an expert contributor to Inc. Magazine. He is now the CEO of Valor Cybersecurity and host of The...
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Misunderstanding Victims of Romance Fraud
Easy Prey
The media loves sensationalized romance scams, but we need to understand that anyone can be emotionally seduced and it's not just the lonely. No one is off limits to being targeted, no matter the age, status, or career. And the impact is far greater than just financial. Today’s guest is Becky Holmes. Becky is the creator and voice behind the popular Twitter account Death to Spinach. Becky’s book looks at all aspects of romance fraud, from the heartbreaking to the hilarious, the academic to the anecdotal, and discusses where we’ve gone wrong in dealing with those affected. Show Notes: ...
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Scams Exploiting Emotions with Alan Castel
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We can easily stereotype those we believe are susceptible to a scam. But the scammers are keeping up with current events and are prepared to take advantage of our basic human emotions. The impact of these frauds is underreported due to the shame and embarrassment. Today’s guest is Alan Castel. Alan is a Psychology professor at The University of California Los Angeles. He studies learning, memory, fraud, and aging. His work has been featured in The New York Times, Wall Street Journal, and Time Magazine. He recently published a book entitled . Show Notes: [1:08] - Alan shares his...
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3 Types of Insider Fraud with Claire Maillet
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In this episode, we’re shining a light on a pervasive threat that often lurks in the shadows of corporate environments: insider fraud. We’ll explore the insidious nature of insider threats, the various forms they can take, and most importantly, how organizations can arm themselves with knowledge and strategies to mitigate these risks effectively. Today’s guest is Claire Mailet. Claire is an award-winning financial crime prevention expert and has worked in the field for over ten years. In her spare time, Claire assists universities in the UK to support staff and students who stammer and...
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5 Fraud Vulnerability Factors with Martina Dove
Easy Prey
Understanding our cognitive biases can help us realize that we sometimes are too trusting of emails, texts, or calls from someone we perceive to be an authority. Today’s guest is Martina Dove. Martina is a researcher with a fervent passion for fraud prevention. Her expertise focuses on persuasion, scam techniques, and individual characteristics that make people susceptible to fraud. She is passionate about fighting fraud by teaching people how to spot scammer techniques and has recently published a book on fraud psychology. Show Notes: [0:50] - Martina shares her background in...
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Hacker Tactics with John Hammond
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The tech world is ever-changing and it can be difficult to keep up. As businesses and individuals, it's important to remember to keep your software up to date and apply patches as they are released. Today’s guest is John Hammond. John is a cybersecurity researcher, educator, and content creator. As part of the Adversary Tactics Teams at Huntress, John spends his days analyzing malware and making hackers earn their access. He is an online YouTube personality showcasing program tutorials, malware analysis, dark web threats, and other cybersecurity content. Show Notes: [1:01] - John shares...
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Top 5 Supply Chain Risks with Kevin Kumpf
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As businesses embrace digital transformation and rely on interconnected networks for their operations, the vulnerabilities within the digital supply chain become increasingly apparent. From data breaches to third party vulnerabilities, the threats are multi-faceted and ever-evolving. Today’s guest is Kevin Kumpf. Kevin has more than 20 years of IT Security and Compliance experience including over 10 years of cybersecurity, governance, and critical infrastructure experience working in the energy, medical manufacturing, transportation, and fedramp realms. Show Notes: [0:54] - Kevin...
info_outlineImagine booking a vacation only to find out that the company files for bankruptcy a week later. As a consumer, would you know what your rights are? There’s a big difference between travel insurance and travel protection. One can leave you with no way to get your money back.
Today’s guest is Michelle Couch Friedman. Michelle is the founder and CEO of Consumer Rescue. She is an experienced consumer reporter, advocate, mediator, author, and licensed psychotherapist. Michelle has also been a columnist, contributing editor, and former executive director for Elliott Advocacy, a non-profit organization dedicated to consumer advocacy.
Show Notes:
- [1:02] - Michelle shares her background and what she does through Consumer Rescue.
- [5:00] - The only way to get money back from a bankrupt company is through your credit card company if you paid with one, or if you have travel insurance.
- [6:36] - Right before announcing their bankruptcy, Vantage did a “sales blitz” and offered great deals to loyal customers, knowing that they wouldn’t deliver.
- [9:49] - Vantage was unique in that it had been a successful business for 40 years and had a loyal customer base.
- [12:44] - Looking back at the way Vantage behaved after the pandemic, there were some red flags.
- [15:43] - Michelle explains the difference between travel insurance and travel protection.
- [17:36] - Travel insurance should be purchased away from the company taking you on the trip.
- [19:47] - Make sure you can find a clause somewhere that says you are protected against the insolvency of the tour operator with or without bankruptcy.
- [22:10] - If the tour operator is not able to deliver, you could file a credit card dispute. But there are some limitations.
- [26:04] - You should always pay with credit cards. Don’t be tempted by discounts offered with bank transfers.
- [31:21] - The average age of Vantage Travel clientele was older and scammers took advantage of their vulnerability.
- [33:10] - When filing claims and filling out forms, personal information makes its way to scammers on a “victim list.”
- [36:09] - Cryptocurrency is a red flag in cases like this as well.
- [38:41] - There is some information you can find by contacting the court in the jurisdiction of the bankrupt company.
- [41:53] - A company bought Vantage Travel’s customer list and had all of their contact information.
- [43:57] - In order to protect yourself, even if you have full trust in the company, do research and find red flags and reports.
- [46:26] - Never pay with a bank transfer, even if they offer a discount.
- [50:40] - Make sure the travel insurance policy protects against insolvency, not just bankruptcy.
- [53:34] - Michelle shares how to reach Consumer Rescue and what services they provide for free.
Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.