The connected journey begins: boarding has started
Embark: Travel, Tech and Trust
Release Date: 06/30/2021
Reinventing Travel: The Art of the Possible
Embark: Travel, Tech and Trust
Discover the New Performance Frontier in Travel with guest speakers Julie Shainock from Microsoft and Mike Tansey from Accenture. Get insights on creating seamless traveler experiences from inspiration to retailing, service and disruption management. Tune in to learn about the digital core, cloud, data and AI.
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Tap Into the Latest Technology Trends in Travel
Embark: Travel, Tech and Trust
This episode dives deep into the world of technology and how it’s revolutionizing the travel industry. Our guests, Michael Robinson and Harish Ranganath, discuss with Emily Weiss what the latest Accenture Technology Vision Trends mean for travel executives. They unveil how generative AI, data transparency, digital identity, and science technology are transforming the travel industry.
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Combating Human Trafficking in Travel
Embark: Travel, Tech and Trust
What are some of the actions travel companies can take to help fight human trafficking in travel? Listen to our guest speakers Eliza McCoy from AHLA Foundation, Abbe Horswill from Marriott International, and Emily Weiss from Accenture, who share how executives can create awareness and identify suspicious behavior, combine technology and human ingenuity to disrupt the human trafficking chain, and provide support for survivors’ restoration and healing.
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Data is hidden treasure
Embark: Travel, Tech and Trust
All travel companies collect a lot of data, but most don’t put it to good use. Who owns the data? And what can travelers get back in return? Listen to data experts from Lufthansa Group and Accenture as they discuss how to mine data to improve operations, revenues, and the customer experience. Learn how to address data governance challenges, get some quick wins and achieve long-term goals.
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En route: Sustainability, transparency and trust
Embark: Travel, Tech and Trust
In this episode, we explore the role of technology in helping travel companies become more sustainable. Hear from our guest speakers Arielle Quick at Marriott, Virginia Messina at World Travel and Tourism Council, and Jesko Neuenburg at Accenture on the challenges, benefits, progress, and best practices of sustainability programs for travel companies.
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Soul searching: A creative and pragmatic approach for the travel industry
Embark: Travel, Tech and Trust
How should travel companies structure themselves to bring the most value to customers and generate maximum revenue per traveler? One way is to operationalize digital instead of focus on digital as a channel. Join Johnathan Sullivan and Padraig Connolly in a dynamic discussion of how travel companies can cross the digital-physical divide and become creative pragmatists.
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Buying business travel? What corporates want
Embark: Travel, Tech and Trust
Southwest has always done business travel differently. Hear from David Harvey, VP Southwest Business, how they’re adapting to recent changes. For one, Southwest is investing in digital to help corporate clients do omni-channel bookings that are linked to the company’s own backend. “Companies don’t want it to be a headache for expense reporting and mid and back office,” Harvey said.
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The connected stay: The front office
Embark: Travel, Tech and Trust
A new traveler profile is emerging: the post-pandemic “bleisure” traveler. Hear from industry experts on how connected experiences will help these travelers get more of what they want: combining work and leisure, appropriate work spaces on the road, and service on-demand. Meet Gonzalo Carpintero, VP of Operations EMEA and Head of Business Transformations at Radisson. Learn how hospitality companies can embrace change in business travel.
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The connected journey begins: boarding has started
Embark: Travel, Tech and Trust
Today’s new traveler expects a connected journey from start to finish. From real-time bag tracking to the 60 steps it takes to turn an aircraft, we’re talking with leaders from Melbourne airport and WestJet to explore the airport of the future, what it means for employees and operations, and what can be done to move faster.
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Booking the dream: travel planning trends with Tripadvisor's Christine Maguire
Embark: Travel, Tech and Trust
Travel planning is ramping up, and we’ve got an inside look at how “the new travel dream” is taking shape. TripAdvisor’s , VP of Global Media Business shares , and what jet-setting millennials and Gen Z are looking for. We’ll also talk about what today’s travelers expect from the planning and booking process and how affects business functions from sales to revenue management. Take a look at our joint research and find out 6 ways travel companies can activate a new strategy based on .
info_outlineToday’s new traveler expects a connected journey from start to finish. From real-time bag tracking to the 60 steps it takes to turn an aircraft, we’re talking with leaders from Melbourne airport and WestJet to explore the airport of the future, what it means for employees and operations, and what can be done to move faster.