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Augment or automate – how are you re-imagining work and creating a future-ready workforce?

Embracing Technology in Financial Services

Release Date: 12/02/2019

Unlocking value from data-driven banking show art Unlocking value from data-driven banking

Embracing Technology in Financial Services

We’ve reached a tipping point where ethical organisations with a strong purpose are delivering above market returns. The digital disrupters are connecting with customers with purposeful profit, setting themselves apart from the big banks. So how can the banks keep pace? Our Accenture experts Stewart Baxter and Tim Broome discuss data-driven banking, the emerging role of the Chief Data Officer and how data is the lifeblood of banks. #DigitalBankingExperience

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What do purpose and value have in common across Australia’s mining, telecommunications and financial services sectors? show art What do purpose and value have in common across Australia’s mining, telecommunications and financial services sectors?

Embracing Technology in Financial Services

The quest for purpose beyond profit is critical in maintaining customers and driving future industry dynamics in Australia. Without a long term positive purpose, organisations risk losing trust and falling behind. Trust is now more than an expectation, it’s a requirement for all industries and down the supply chain. Accenture experts Ann Burns and Jonathan Restarick join host Tim Broome to discuss how the younger generation is driving change and how organisations need to be in tune with their customers moral expectations to survive.

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Know the SME mindset – growth opportunities for Australian banks show art Know the SME mindset – growth opportunities for Australian banks

Embracing Technology in Financial Services

The SME marketplace employs around 7 million Australians, making up almost one third of the economy and providing a huge contribution to the success and vibrancy of the Australian economy. So how can banks provide a more personalised service? It all comes down to understanding your customer. This week Accenture experts Alex Trott & Laura Valmorbida join host Tim Broome to discuss how the Neobanks are providing a more effective, tailored service.

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What do birthdays and super have in common?  show art What do birthdays and super have in common?

Embracing Technology in Financial Services

Superannuation is often seen as tired and boring, something we don’t need to worry about today. So how can the super industry change perceptions and engage with its members? Can they adapt with the times? Join special guest Shannon O’Shea from smartMonday by Aon as she discusses the future of the superannuation industry and its digital evolution with Accenture experts Christian Erickson and Tim Broome.

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Ingredients for a differentiated customer relationship – what’s key for financial services? show art Ingredients for a differentiated customer relationship – what’s key for financial services?

Embracing Technology in Financial Services

With the rise of digital and a world fuelled by customer experiences, the role of the CMO has never been so important. But how do organisations maximise their potential while making sure the customer always comes first? Special guest John Moran from Salesforce joins our Accenture experts Stacy Pence and Tim Broome to discuss the future of marketing in financial services.

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How to accelerate remediation – why it’s time to open a second runway at five times the speed  show art How to accelerate remediation – why it’s time to open a second runway at five times the speed

Embracing Technology in Financial Services

With consumer confidence fragile, how can Australia’s financial services redeem itself? Remediation is key but how does that work at scale? Accenture experts San Retna and Peter Beardshaw join Tim Broome to bring an international perspective and discuss trust, remediation and putting the consumer first.

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Digital banking - what's all the hype about?  show art Digital banking - what's all the hype about?

Embracing Technology in Financial Services

Digital banking has arrived, but will it be a force for good? Accenture experts Alex Trott and Ellie Scott join Tim Broome to discuss neobanks, digital banking and how things are set to change in Australian Banking. Disruption is coming.

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Augment or automate – how are you re-imagining work and creating a future-ready workforce? show art Augment or automate – how are you re-imagining work and creating a future-ready workforce?

Embracing Technology in Financial Services

AI, augmentation, and automation are rapidly changing the workforce. But how does the nature of work itself change and what is that going to mean for future workforce? Join Accenture experts Pia Dupont and Tim Broome as we discuss how new technology, operating models and re-skilling will define success for Australia’s financial services industry.

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Tackling the big questions facing global economies and reflecting on the impacts for Australia show art Tackling the big questions facing global economies and reflecting on the impacts for Australia

Embracing Technology in Financial Services

Global economic trends have a great impact on Australia's financial services industry. But what forces are at play and which region does Australia follow the most? Join our Global Growth Strategy Lead Simon Whitehouse as we discuss international markets across the UK, U.S and China and more broadly Europe and Asia, and how political, technological and social changes are influencing and driving Australia’s economic future.

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Business agility and agile – what’s the difference?  show art Business agility and agile – what’s the difference?

Embracing Technology in Financial Services

"Business agility is around creating organisations that can respond to the changing environment around them. On the other hand, agile is about a tool, mindset, values, principles, and practices that help enable business agility. Listen to our experts as they explore three facets creating the imperative for change. They examine what this means for Australia's financial services organisations and four key areas in terms of measuring success."

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More Episodes

AI, augmentation, and automation are rapidly changing the workforce. But how does the nature of work itself change and what is that going to mean for future workforce?

Join Accenture experts Pia Dupont and Tim Broome as we discuss how new technology, operating models and re-skilling will define success for Australia’s financial services industry.