AI-Powered Management of Healthcare Revenue Cycles with Nick Nunez RevSpring TRANSCRIPT
Release Date: 09/18/2025
Empowered Patient Podcast
Kevin Freeman, Chief Commercial Officer at Health Catalyst, highlights the challenges mid-market healthcare systems are currently facing, including the predicted impact of Medicaid cuts and the increase in uninsured patients. There is a need to break down data silos and use AI and data analytics to improve the quality of care, reduce costs, and address clinician burnout. The Health Catalyst platform is designed to integrate existing technology, improve efficiency, and provide expertise and support to drive better patient outcomes and manage financially sound organizations. Kevin...
info_outlineEmpowered Patient Podcast
Kevin Freeman, Chief Commercial Officer at Health Catalyst, highlights the challenges mid-market healthcare systems are currently facing, including the predicted impact of Medicaid cuts and the increase in uninsured patients. There is a need to break down data silos and use AI and data analytics to improve the quality of care, reduce costs, and address clinician burnout. The Health Catalyst platform is designed to integrate existing technology, improve efficiency, and provide expertise and support to drive better patient outcomes and manage financially sound organizations. Kevin...
info_outlineEmpowered Patient Podcast
Nick Nunez, a strategy and solutions engineer at RevSpring, discusses the significant staffing shortages and technology vendor fragmentation that hamper the healthcare revenue cycle teams. RevSpring is addressing these issues by providing integrated analytics that function seamlessly with existing workflows and various dashboards, helping to prioritize work and eliminate inefficiencies. AI tools are being designed to support the financial and administrative aspects of healthcare, automating certain functions, augmenting human staff, and improving the quality of vendor and patient...
info_outlineEmpowered Patient Podcast
Nick Nunez, a strategy and solutions engineer at RevSpring, discusses the significant staffing shortages and technology vendor fragmentation that hamper the healthcare revenue cycle teams. RevSpring is addressing these issues by providing integrated analytics that function seamlessly with existing workflows and various dashboards, helping to prioritize work and eliminate inefficiencies. AI tools are being designed to support the financial and administrative aspects of healthcare, automating certain functions, augmenting human staff, and improving the quality of vendor and patient...
info_outlineEmpowered Patient Podcast
Michael Palladino, VP of Sales and Clinical Solutions at OptimizeRx, is utilizing AI to educate patients and providers, promoting shared decision-making about which medications are most likely to yield the best health outcomes. The goal is to combat information overload by precisely targeting education to specific patients and delivering that information on the patient's preferred media delivery platform. Technology-driven nudges deliver timely information, reminders about upcoming appointments, and address medication adherence issues. Michael explains, "So OptimizeRx is a health...
info_outlineEmpowered Patient Podcast
Michael Palladino, VP of Sales and Clinical Solutions at OptimizeRx, is utilizing AI to educate patients and providers, promoting shared decision-making about which medications are most likely to yield the best health outcomes. The goal is to combat information overload by precisely targeting education to specific patients and delivering that information on the patient's preferred media delivery platform. Technology-driven nudges deliver timely information, reminders about upcoming appointments, and address medication adherence issues. Michael explains, "So OptimizeRx is a health...
info_outlineEmpowered Patient Podcast
Jim LaRoe, CEO of Symphion, highlights an often overlooked cybersecurity threat posed by network-connected printers in a hospital setting. Modern printers are complex devices with numerous features that create vulnerabilities and potential access points to patient and hospital data for cybercriminals, yet they are generally managed outside of the IT security environment. The first step in ensuring printer security is to determine the number of printing devices on the network, their locations, and their configurations. Additionally, it is essential to ask the IT team to demonstrate...
info_outlineEmpowered Patient Podcast
Jim LaRoe, CEO of Symphion, highlights an often overlooked cybersecurity threat posed by network-connected printers in a hospital setting. Modern printers are complex devices with numerous features that create vulnerabilities and potential access points to patient and hospital data for cybercriminals, yet they are generally managed outside of the IT security environment. The first step in ensuring printer security is to determine the number of printing devices on the network, their locations, and their configurations. Additionally, it is essential to ask the IT team to demonstrate...
info_outlineEmpowered Patient Podcast
Sinan Gölhan, Founder and CEO of GelTech, describes the characteristics and applications for hydrogels, which are bio-friendly, super-absorbent materials similar to natural tissue. In cancer treatments, hydrogels offer a way to deliver chemotherapy drugs directly to a tumor, which can significantly increase the accuracy and efficacy of the drug. GelTech has developed a robotic instrument to streamline the time-consuming testing process for new hydrogel treatments, automating repetitive actions, reducing inconsistencies, and enabling 24/7 testing capabilities. Sinan explains, "You could think...
info_outlineEmpowered Patient Podcast
Sinan Gölhan, Founder and CEO of GelTech, describes the characteristics and applications for hydrogels, which are bio-friendly, super-absorbent materials similar to natural tissue. In cancer treatments, hydrogels offer a way to deliver chemotherapy drugs directly to a tumor, which can significantly increase the accuracy and efficacy of the drug. GelTech has developed a robotic instrument to streamline the time-consuming testing process for new hydrogel treatments, automating repetitive actions, reducing inconsistencies, and enabling 24/7 testing capabilities. Sinan explains, "You could think...
info_outlineNick Nunez, a strategy and solutions engineer at RevSpring, discusses the significant staffing shortages and technology vendor fragmentation that hamper the healthcare revenue cycle teams. RevSpring is addressing these issues by providing integrated analytics that function seamlessly with existing workflows and various dashboards, helping to prioritize work and eliminate inefficiencies. AI tools are being designed to support the financial and administrative aspects of healthcare, automating certain functions, augmenting human staff, and improving the quality of vendor and patient financial engagement.
Nick explains, "RevSpring has a fairly broad footprint inside of the healthcare revenue cycle ecosystem here, and we support everyone from large health systems, IDNs, these integrated delivery networks, academic medical centers, to specialty clinics and smaller managed care organizations. We also have a footprint, actually, within our early out or bad debt vendors in healthcare. So we really do get an opportunity to see the full lifecycle of revenue even outside the walls of the originating health systems."
"There are a couple of things that we've really started to focus on. We've been in the game for a long time doing things like statements, print and mail, and that is still important. So you asked the question about paper on day-to-day operations. I don't see as much about it, but paper statements out the door is still a need and sometimes an obligation that health systems have. And so we've done a lot to actually invest in giving analytics and insight to make sure that we are sending only the amount of statements via mail that are necessary to drive yield, drive down costs from postage by knowing this patient responds better to a text message versus a digital outreach versus print."
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