Blindspots

In this powerful episode of Life of a CISO, Dr. Eric Cole opens by highlighting a key success principle: even the world’s top performers — whether in sports, business, or entertainment — rely on coaches to help them spot their blind spots. Drawing from his deep experience coaching CISOs, Dr. Cole shares that cybersecurity leaders are no different. They often miss critical areas simply because they're too focused on day-to-day operations. He emphasizes that one of the most common blind spots for CISOs is the unrealistic pursuit of 100% security, which simply doesn’t exist. As Dr. Cole reminds us, every added functionality in a business decreases security — and breaches are not a question of if but when.

The episode dives deep into the mindset shift every CISO must make: embracing the breach. This doesn’t mean accepting failure, but rather committing to early detection, fast response, and minimizing business impact when an incident occurs. Dr. Cole stresses that a CISO’s survival depends on aligning with executives early, clearly communicating that breaches are inevitable, and setting realistic expectations. Without that alignment, companies often fire the CISO after a breach — not because of the breach itself, but because of failed communication. To prevent this, Dr. Cole recommends that CISOs regularly update executives with simple, non-technical risk reports that show the likelihood, potential cost, and status of key security threats. By turning security into a transparent business conversation, CISOs can transform from scapegoats to trusted advisors — even in the face of attacks.