What Really Happens When You Add 50 Guests Last Minute
Release Date: 03/31/2026
The Events Solutions Podcast
Episode Summary In this episode of The Events Solutions Podcast, host Jorge Lopez sits down with Alana Pontecore, a Group Sales Manager in the Northern California hospitality scene, to unpack the real dynamics behind booking, planning, and executing successful events. Alana pulls back the curtain on what a Group Sales Manager actually does - bridging the gap between clients and properties while navigating a constantly evolving buyer landscape that now includes everyone from meeting planners to executive assistants. The conversation dives into how genuine human connection, active...
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Episode Summary What really happens behind the scenes when an event changes at the last minute? In this episode of The Event Solutions Podcast, host Jorge Lopez sits down with Corey Dinofia, Director of Events at the Hilton San Diego Bayfront, to break down the realities of managing large-scale events in one of the country’s premier venues. Corey shares his journey from working as a banquet houseman in high school to leading event operations at a 1,200-room property with 190,000 square feet of event space. Along the way, he highlights how hands-on experience shaped his...
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Episode Summary What does it take to evolve from a solo DJ into a nationwide event production company handling over 600 events a year? In this episode of The Event Solutions Podcast, host Jorge Lopez sits down with Jordan Chance, founding partner of Luxe Productions, to explore the journey from passion-driven beginnings to building a high-performing, design-focused AV company. Jordan shares how Luxe Productions evolved from a DJ-focused business into a full-scale AV production company known for its creative, high-end event experiences. He breaks down the mindset shifts that...
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Episode Summary In this episode of The Event Solutions Podcast, host Jorge Lopez sits down with Bobby Fader, Director of Catering at La Valencia Hotel & Spa in La Jolla, California, to explore a decades-long career built on work ethic, relationships, and genuine care for people. Bobby shares his journey from starting as a dishwasher at age 13 to leading one of Southern California’s most iconic boutique hotel catering programs. The conversation dives into what truly makes events successful, from personal connection and listening to clients to mentoring teams, navigating staffing...
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Episode Summary In this episode of The Event Solutions Podcast, host Jorge Lopez welcomes Annette Zeller, Director of Catering and Conference Services at 1 Hotel West Hollywood, for a deep dive into the realities of hospitality, luxury events, and the psychology behind high-expectation clients. Annette shares her journey through some of the most iconic luxury hotel brands, including Park Hyatt, Beverly Hills Hotel, Four Seasons, and Beverly Hilton, and how those experiences shaped her approach to service, creativity, and problem-solving. She offers an inside look at what makes 1 Hotel unique,...
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Episode Summary In this episode of The Event Solutions Podcast, host Jorge Lopez sits down with Brenda Biggers, a seasoned administrative leader at Setpoint Medical, to explore the realities of planning internal corporate events inside a fast-paced, highly technical organization. Brenda shares her journey into event planning, not through a traditional events background, but through organization, adaptability, and trust earned over time. From leadership offsites and milestone celebrations to company picnics and themed events, she walks through how thoughtful planning, leadership buy-in,...
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Episode Summary Creativity doesn’t come from chasing the newest platform or piling on more tools; it comes from listening. In this episode of The Event Solutions Podcast, Jorge Lopez sits down with Josh Weaver, a marketing leader whose career spans Zappos, Exploding Kittens, Amazon-owned brands, and experiential campaigns that connect deeply with audiences. While Josh doesn’t come from the traditional events world, his perspective offers a powerful reset for event professionals feeling stuck, overwhelmed, or pressured to constantly “out-create” expectations. Together,...
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Episode Summary In this episode of The Event Solutions Podcast, Jorge Lopez sits down with Dan Reback, Event Strategist for the West Coast and Mountain States at Jewish National Fund USA, to explore what it really takes to design events that deliver meaningful ROI. Dan oversees more than 150 events annually across five states, blending strategy, creativity, and hands-on execution to ensure events aren’t just polished productions, but purposeful experiences. He shares why “strategy” isn’t a buzzword, how ROI goes far beyond dollars raised, and why staying boots-on-the-ground is...
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Episode Summary In this episode, Jorge Lopez speaks with Brooke Erickson of K&L Gates, where she leads sophisticated, high-touch client experiences for one of the world’s largest law firms. Brooke shares how she designs bespoke events ranging from zoo buyouts to multi-day destination programs, all built around relationship-building and strategic engagement. She breaks down the psychology of attendee types, the importance of airtight logistics, and the planning frameworks she uses to create seamless, memorable experiences for high-level corporate clients. Key Takeaways Successful events...
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Episode Summary In this episode, Jorge Lopez sits down with hospitality veteran Susan Avery, who brings more than 35 years of hotel and event expertise from Marriott’s flagship property, the San Diego Marriott Marquis & Marina. Susan shares insights from her work on major citywide events, including three Super Bowls, the 1996 Republican National Convention, and large medical and scientific conferences. She breaks down what it truly takes to manage high-pressure, multi-stakeholder events where hotels, cities, vendors, and national organizations must operate as one team. Key Takeaways ...
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What really happens behind the scenes when an event changes at the last minute?
In this episode of The Event Solutions Podcast, host Jorge Lopez sits down with Corey Dinofia, Director of Events at the Hilton San Diego Bayfront, to break down the realities of managing large-scale events in one of the country’s premier venues.
Corey shares his journey from working as a banquet houseman in high school to leading event operations at a 1,200-room property with 190,000 square feet of event space. Along the way, he highlights how hands-on experience shaped his leadership style and built credibility with his team.
The conversation dives into the complexity of event operations, revealing how even small changes like increasing guest count can trigger dozens of behind-the-scenes adjustments across multiple departments. Corey offers valuable perspective on how planners and venues can work together more effectively by understanding these ripple effects.
He also shares a powerful story of a high-pressure event where his team had to quickly adapt and execute under tight timelines, proving that teamwork, quick thinking, and action matter more than perfection.
This episode is a deep look into the coordination, flexibility, and leadership required to deliver seamless events at scale.
Key Takeaways
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Small changes can trigger major operational ripple effects behind the scenes
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Flexibility is essential, but every request requires coordination across teams
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Experience builds credibility and confidence as a leader
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Master the basics of your role before trying to level up
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Always think beyond your current role and prepare for what’s next
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Strong teams act quickly and focus on solutions, not problems
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Done is better than perfect in high-pressure event situations
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Great events require alignment between planners and venue teams
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Being yourself is more effective than trying to imitate others
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The best leaders balance execution with innovation
Guest Bio: Corey Dinofia
Corey Dinofia is the Director of Events at the Hilton San Diego Bayfront, a premier waterfront property featuring over 1,200 guest rooms and 190,000 square feet of event space.
With a career that started in banquet operations during high school, Corey has worked his way up through the hospitality industry, gaining hands-on experience across multiple roles, including houseman, server, captain, and manager.
His leadership approach is rooted in operational expertise, team development, and a deep understanding of event logistics at scale. Today, Corey oversees a large team responsible for executing hundreds of events annually, ensuring seamless experiences for clients while managing the complexity behind the scenes.