Be an Employee Recognition Champion
The Forward Thinking Podcast, Powered by FCCS
Release Date: 09/20/2024
The Forward Thinking Podcast, Powered by FCCS
In today’s dynamic lending environment, meeting client needs requires more than individual excellence; it demands shared ownership and accountability across every level of the organization. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Mike Evans, author and speaker on leadership, and speaker at the upcoming Sales Leaders Conference. He shares insights into building resilient, accountable and high-performing teams in an increasingly complex and demanding landscape, and what leaders can do to increase accountability on...
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Forward thinking leaders know that fostering innovation, developing company culture and effective communication always starts at the top. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Tom Truitt, CEO of Horizon Farm Credit and winner of the FCCS 2024 Accelerator of the Year Award. Together, they define acceleration in the face of organizational change, consider what it takes to foster innovation from the top down, and discuss some of the valuable leadership lessons that Tom has learned over the years. He shares the...
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From cloud confusion to AI overload, tech myths can hold teams back from working smarter, faster and more securely. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Egnyte Banking and Credit Practice Lead Charlotte Li. Together they dive into the world of digital transformation and unpack some of the most common – and costly – misconceptions. Whether you’re leading a team or just trying to keep up with the myriad of changing tools, this conversation conquers the myths and offers the facts you need to make clear and...
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In this special episode recorded live at the 2025 FCCS Learning Conference, host Stephanie Barton, SVP of Marketing and Communications for FCCS sits down with keynote speaker Tom Morrison to explore the role of Artificial Intelligence (AI) in modern organizations—and how leaders can harness it to expand capacity, not replace people. “As leaders, we need to focus on sharpening the uniquely human skills that matter most—strategic thinking, relationship building, and emotional intelligence. Let AI handle the tactical, repetitive tasks so we can devote more time and energy to the...
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Obstacles and challenges are inevitable, but what if they are a catalyst for growth, opportunities, and transformation? This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and speaker, coach and thought leader Rousawn Dozier. Together, they consider the possibilities of navigating adversity with courage and confidence. They explore what happens when you face adversity head on, the power of shifting your perspective, and the opportunities that appear when you choose to embrace obstacles. Episode Insights Include: ...
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Where are all the good ideas? And why don’t the good ideas ever seem to get implemented? The disconnect between leaders and employees is holding back innovation and an environment of psychological safety is key to cultivating a courageous culture that fosters innovation. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Karin Hurt, Founder and CEO of Let's Grow Leaders and instructor in the FCCS Leading Leaders program. Together, they explore ways leaders can build courageous cultures that encourage innovation, create...
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Generative AI is developing at an exciting pace, transforming compliance, risk management, and the customer experience. It’s potential also requires financial institutions to navigate ethical dilemmas, security risks, and implementation challenges. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Kris Stewart, a certified regulatory compliance manager, product manager, attorney and business leader for Wolters Kluwer Compliance Solutions for a conversation about the power and possibilities of generative AI in financial...
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Burnout is affecting everyone in farm credit, from individual contributors and managers to senior leaders. The recent FCCS Employee Engagement survey revealed that while everyone is feeling burnout, the why behind burnout varies based on each individual association This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and FCCS Organizational Development Consultant Angie Coleman unpack the data from this survey, define what burnout looks like across different roles, and explore what organizations can do to combat burnout, improve...
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Engaging in deliberate practice, continuous learning, and fostering open communication are critical for building antifragile leadership. Antifragility challenges the way leaders think about resilience, adaptability, and growth. On this episode of The Forward Thinking Podcast, FCCS VP of Marketing and Communications Stephanie Barton is joined by Nicole Brusewitz, VP of Leadership Development, Learning and Consulting Services at FCCS. Together they discuss a superior approach to resilience – one that doesn’t just withstand uncertainty but thrives in it. Episode Insights Include:...
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Accountability without compassion creates negative cultures that can’t retain talent, while compassion without accountability creates avoidant cultures that can’t perform. The need for both compassion and accountability is greater than ever before. On this episode of The Forward Thinking Podcast, FCCS VP of Marketing and Communications Stephanie Barton is joined by Nathan Regier, CEO of Next Element and author of Compassionate Accountability. Together they consider the importance of combining human connection and accountability in performance in ways that benefit all involved...
info_outlineA company that values and celebrates performance has unlocked the first step to creating a culture that employees resonate with. The transformative power of creating a culture of recognition is a critical component of employee satisfaction and company success. On this episode of The Forward Thinking Podcast, FCCS VP of Marketing and Communications Stephanie Barton is joined by Don Nielsen, Employee Recognition Champion and Senior Strategic Partnerships Manager, Awardco. Together they explore the power of a strong company culture, the need for employee engagement and recognition, and the importance of intentionally designing a company culture that resonates with employees. Don shares a variety of ideas for getting started with intentional employee recognition and underscores the importance of celebrating employee successes whenever possible.
Episode Insights Include:
What is company culture?
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Culture means different things to different people.
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Consider the median sentiment across the entire organization.
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What are the happiest people saying about the organization, and what percentage of the organization do they represent?
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Culture is defined by what the least happy people in the organization have to say about it.
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There is culture by default, and culture by design. Intentional culture doesn’t just happen.
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In culture by design, leaders are thinking about the future of the organization.
How is company culture created?
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There is always going to be a culture, but a positive one might need to be redefined.
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A culture that fits within a mission statement and brand is going to have a greater impact.
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There are 3 steps to creating a positive culture that defines the buy-in impact- consider why someone would come to work for you rather than your competitor.
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Employees have to understand the difference that they’re making in the world.
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Define the core competencies your employees are expected to live by.
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Incorporate an attitude of gratitude in the workplace.
Intentionally designing a company culture
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Leaders have to set an example for their teams.
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The trickle-down effect matters- the mid-level managers have to exhibit the same cultural behaviors as the CEO.
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The actions of the leader that most resonate with the employee are the ones that the employee will replicate.
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Leaders have to demonstrate the behaviors that they want to see in their employees, and then reward those behaviors when they see them in action.
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Behaviors that are rewarded are behaviors that are repeated.
Effective recognition ideas
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Sincerity is the most important aspect of recognition.
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Consider how people are receiving your efforts of gratitude.
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Allow opportunities to see others being recognized.
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Give gratitude yourself to model appropriate recognition efforts.
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Try increasing your recognition efforts by 3x in 3 months.
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Start with whatever employment experience data you have, and increase your efforts from there.
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Ask for feedback and then use that feedback to make improvements.
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Point-based incentive programs can help address the desire for increased wages.
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Resources
Connect with Don Nielsen — Don Nielsen
Get in touch
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