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Catharine Martin: Inside Jane App’s AI Scribe | Ep 170

Fearless Practice

Release Date: 07/16/2025

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Fearless Practice

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More Episodes

You have heard about AI everywhere, and now it is being used within EMR services. If you feel unsure about this topic or you want to learn more, then definitely play this episode and join us for the conversation!

In this podcast episode, Catharine from Jane App and I discuss how Jane App incorporates AI into their EMR, including some general best practice guidelines about how you can use to use Jane’s AI Script services ethically and safely in your practice. 

MEET CATHARINE

Catharine Martin is the Privacy and Compliance Manager at Jane App, where she plays a key leadership role in shaping and overseeing the company’s privacy and regulatory strategies. With a strong background in data protection and compliance, she works closely with healthcare practitioners to ensure their practices meet evolving privacy requirements while also finding practical ways to reduce administrative burden.

Beyond her work at Jane, Catharine is also a dedicated Pilates instructor, bringing the same focus and discipline to her teaching as she does to her professional work.

Learn more about Catharine on her LinkedIn profile. 

In this episode: 

  • Working with Jane App 

  • AI Scribe

  • AI in client diagnostics 

  • It is all up to you 

  • Jane’s appearance in The Globe and Mail 

Working with Jane App

Catharine, 20 years ago, after giving birth, had a radical and unexpected medical event that left her in a brief coma, experiencing multiple organ failure. 

However, due to her incredible doctors, her strength, and a lot of luck, she survived and kept all her organs, without needing any transplants, and went on to make a full recovery. 

How did this bring her to work for Jane App?

After what Catharine went through, she felt so drawn to Jane App’s vision to “Help the helpers”, that she started working for the company to further their mission. 

AI Scribe

Jane App offers an AI scribe feature. It essentially charts notes from your sessions with clients in your own voice. 

Jane secured a third-party vendor who is known for their robust privacy practices, which are all compliant with the required ethical laws and privacy legislation, to help them integrate the AI tool. 

AI in client diagnostics

‘As part of using Jane’s AI Scribe, therapy notes are included, but not diagnostic suggestions. As in, diagnostic suggestions are not coming from any AI-powered tool. Diagnostic suggestions are coming from a human, providing care to another human.’ - Catharine Martin 

Even though Jane App makes use of AI in some of their service offerings, they are critical of making sure that it is being used ethically and appropriately, and only for admin-related tasks. 

The care suggestions and client diagnostics will still only come from you, the client’s therapist, based on your sessions together.

It is all up to you

With your Jane App subscription, when it comes to AI, it is all up to you. You don’t have to make sure of it, even though it is being offered to you. 

You can easily opt in or out of using it within your Jane App subscription, hassle-free. 

Also, consider the risk of any tool that you use when you are weighing up whether to use it or not. 

Jane’s appearance in The Globe and Mail

Jane App made great headlines in one of The Globe and Mail’s articles for reaching a $1.8-billion valuation. 

Jane App is looking to adopt AI on a grand scale by continuing to explore its benefits ethically to help more helpers. 

Connect with me:

Instagram

Website 

Resources mentioned and useful links:

Ep 169: Rachel Brennan: Keeping Connection in an Online Group Practice | EP 169 

Learn more about the tools and deals that I love and use for my Canadian private practice

Sign up for my free e-course on How to Start an Online Canadian Private Practice

Jane App (use code FEARLESS for one month free)

Get some help and freebies on your website with WordPress! 

Learn more about Catharine on her LinkedIn profile

Rate, review, and subscribe to this podcast on Apple Podcasts, Spotify, Amazon, and TuneIn