Introducing The Customer Class
The Findings Report
The Findings Report has been on hiatus, but in our downtime produce Larry Vincent developed a limited series called The Customer Class. The show focuses on how senior business leaders find and keep the people businesses can't live without: customers. The first episode features an interview with SoulCycle co-founder Julie Rice.
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#18 Introverts
The Findings Report
Do introverts have an advantage or a disadvantage in the workplace? How should we design the personality of our future AI colleagues? Bestselling author Matthew Pollard and Justine Cassell provide insight.
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#17 Men 2.0
The Findings Report
Many experts believe that we must change our attitudes about masculinity in order to affect changes in gender norms and equality. Guests Michael Ian Black, Gary Barker, and Linda Tuncay Zayer join us for a discussion about redefining manhood.
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#16 Trust
The Findings Report
Trust is viewed as an essential business success metric. But numerous studies suggest that our trust in governments, organizations and businesses has been declining. Guests Ben Boyd and Kent Grayson tackle the core issues.
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#15 Nostalgia
The Findings Report
Nostalgia is a powerful emotion and a frequent go-to for marketers. Nowhere is nostalgia more prevalent than in music. In this episode, we discuss the ins and outs of music-based nostalgia with guest Jesse K, Petr Janata and Rob Kozinets.
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#14 Pets
The Findings Report
US consumers spend over $70 billion a year on care for the pets, a massive increase over the years. Guests Dan Miller, Loni Edwards and Renée Felice Smith unpack the behavior driving the trend.
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#13 Middleborns
The Findings Report
American families are getting smaller, making middle children an endangered species. Guests Adam Sternbergh and Catherine Salmon explain the ramifications.
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#12 Working
The Findings Report
Work life has changed considerably in America. Photojournalist Josh Rose shares insights from his travels interviewing American workers, and author Louis Hyman shares perspective on the challenges of the growing Temp Economy.
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#11 Creativity
The Findings Report
The best jobs in the future will go to those who can deliver creativity on demand. Guests Amy Aniobi, Allen Gannett and Page Moreau debunk popular myths about creativity and provide insights to help anyone improve their creative game.
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#10 Timing
The Findings Report
Every leader knows the strategic importance of questions like 'what' and 'why', but they often overlook 'when'. In the season two opener, Molly and Larry interview bestselling author Daniel Pink about his book WHEN and his insights on the hidden power of timing. They also interview researchers Jonah Berger and Kelley Gullo about their recent study on how time of day affects a consumer's interest in variety.
info_outlineWhen you're making a pitch, your target knows a lot about your tactics. It's called persuasion knowledge. We interview author Paul Smith, and researchers Kent Grayson and Mathew Isaac for tips on how to make it work to your advantage.