In our quest for efficiency, are we losing compassion?
Financial Management (FM) magazine
Release Date: 07/23/2025
Financial Management (FM) magazine
Leadership coach and diversity, equity, and inclusion (DEI) professional Sophie Turner explains how CIMA helped her navigate the learning and development path in her career, the psychology of imposter syndrome, and considerations for organisations looking to create a more diverse and inclusive culture. Turner explains the importance of objectivity as a remedy for persistent self-doubt and why it’s hard for people suffering from imposter syndrome to tap into the objective side of their brain. She also illustrates ways that organisations can think differently about creating a...
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The latest podcast episode provides a preview of content in the August digital edition of FM. To focus on the edition’s overall theme of sustainability, FM editor-in-chief Oliver Rowe and podcast host Neil Amato are joined for the episode by Jeremy Osborn, FCMA, CGMA, FCPA (Australia), global head of sustainability at the Association of International Certified Professional Accountants. Rowe summarises articles on topics such as change fatigue, circular business models, Excel Compatibility Versions, and landing a finance job in the era of AI-enabled hiring. Osborn focuses on the state of...
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Jamie Gruman, Ph.D., professor of organisational behaviour at the University of Guelph in Canada, discusses some of the ways technology is distancing us from other people and how this can harm employees. Gruman explains why this era of urgency and efficiency, aided by technological advancements, threatens to further dehumanise and objectify workforces and describes ways this is happening in businesses. He talks about the research he and Alan Saks, Ph.D., professor of organisational behaviour and human resources management at the University of Toronto Scarborough), have done. That...
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Ben Schwencke, chief psychologist at Test Partnership, a psychometric assessment and pre-employment testing service provider in the UK, joined the FM podcast to discuss common recruitment challenges facing employers, what psychometric testing entails and how it's implemented, and the use of artificial intelligence in recruitment practices. In an earlier FM episode, an expert discussed how despite remaining wary of its pitfalls. What you’ll learn from this episode: Why an assessment of recruitment challenges in a business depends on who you talk to in the organisation. An explanation of...
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Stephen Flatman, vice-president–Education & Professional Qualifications at the Association of International Certified Professional Accountants, explains how the is designed to respond to the change of “shape” in the finance function and how those changes will propel businesses and expand opportunities for finance professionals. Flatman discusses disruptions to role requirements and career development opportunities in a competitive job market and the skills and competencies required for finance professionals to drive organisations forward and future-proof their careers. “I...
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This episode features Oliver Rowe, FM’s editor-in-chief, detailing the contents of the magazine’s June digital edition. The discussion begins with a focus on the CGMA Professional Qualification’s May update. Rowe also details the key points of an article about accountability and discusses the magazine’s regular columns and features. The episode closes with an explanation of how members can access the as well as the . Previous 2025 episodes about the digital editions: n n What you’ll learn from this episode:...
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This episode of the FM podcast is the continuation of an occasional series on the show called Beyond the Code. That means taking a detailed look at part of the . Xose Lumor, manager–Advocacy and Professional Ethics, discusses details with Monique Samuel, associate manager–Professional Conduct, on how members can properly handle official complaints and what they should know about the process if a complaint moves forward. Resources mentioned in this episode include: n A downloadable . n CIMA . n A summary page on CIMA’s approach to potential . What...
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Bayport Financial Services’ CEO Alfred Ramosedi, FCMA, CGMA, explains why having employees return to the office is not enough to improve productivity and why leaders should transparently explain expectations of workers. Ramosedi details the benefits for organisations that are intentional about bringing employees back to the office, where morale could be affected by return-to-office policies, and what three things senior leaders can do to drive productivity across all work models and environments. What you’ll learn from this episode: § Four reasons companies are...
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Author , a clinical psychologist and leadership coach at the University of Oxford’s Saïd Business School, explores attributes professionals can build on to be more persuasive at work, key distinctions between persuasion and manipulation, and examples of coercion in the workplace. He also explains why expanding influence in the workplace is less about “clever words or phrases” and more about exhibiting expertise and reliability. On 8 May, Drayton is scheduled to speak on influencing and persuasion skills at AICPA & CIMA’s at the Jodrell Bank Centre for Engagement in the...
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This episode features Oliver Rowe, FM’s editor-in-chief, detailing the contents of the magazine’s April digital edition. The discussion highlights articles on artificial intelligence (AI), including one that advises how finance can steer AI adoption. Rowe also details the key points of an article on understanding and avoiding burnout and discusses April’s regular columns. Also included: an explanation of how members can access the as well as the . What you’ll learn from this episode: · The edition’s focus on AI and...
info_outlineJamie Gruman, Ph.D., professor of organisational behaviour at the University of Guelph in Canada, discusses some of the ways technology is distancing us from other people and how this can harm employees.
Gruman explains why this era of urgency and efficiency, aided by technological advancements, threatens to further dehumanise and objectify workforces and describes ways this is happening in businesses.
He talks about the research he and Alan Saks, Ph.D., professor of organisational behaviour and human resources management at the University of Toronto Scarborough), have done. That research concludes that work cultures focused on care are necessary for good management and satisfied employees. Gruman also highlights one commonly held “naive belief” preventing the development of more compassionate practices in the workplace.
What you’ll learn from this episode:
§ Different ways technology can dehumanise and objectify employees at work.
§ Why creating a caring work environment should be simple.
§ One shared falsehood that stops organisations from implementing caring cultures.
§ The role of leadership in demonstrating and rewarding care.
§ The interplay between work culture and employees’ relationship with technology.
§ How employees are resisting algorithms that threaten their autonomy.