Ep 262: Client-Centric Innovation: Transforming Insurance Solutions at Alacrity (feat. Jonathan Miko, Alacrity Solutions)
FNO: InsureTech
Jonathan Miko, the CSIO and President of Managed Repair at Alacrity Solutions, is all about connecting with clients on their level. He highlights how their flexibility — thanks to both cutting-edge technology and the human touch — allows them to customize services to fit each client's unique needs. Jonathan dives into the story of Alacrity Solutions' transformation from a one-size-fits-all approach to a more personalized, client-first model, a shift that not only boosts service quality but also strengthens client relationships. Jonathan also shares his own personal journey that led him to...
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Ep 261: A.I., inflation, and IoT in Insurance
FNO: InsureTech
Rob and Lee mix things up in this lighthearted, host-only episode! They chat about homeowners insurance, its exclusion from inflation calculations, and the importance of proper coverage. Lee also shares insights from a recent industry event, sparking a discussion on A.I.'s impact on insurance, including fraud risks and its transformative potential. Time stamps 00:00 Introduction to the FNO: InsureTech Podcast 00:25 The Impact of Inflation on Homeowner Insurance 01:59 Comparing Homeowner and Auto Insurance Costs 03:13 The Importance of Proper Insurance Coverage 04:57 Challenges in Shopping for...
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Ep 260: Cake's Recipe for Success in Insurance (feat. Adam Bowe, Cake)
FNO: InsureTech
Join Lee as he talks with Adam Bowe, CEO and co-founder of . Learn how Cake is revolutionizing the buying, selling, and valuation of insurance agencies. Adam shares the platform’s unique approach, using machine learning for precise valuations, and highlights tools for anonymous listings, secure transactions, and escrow services. Discover the challenges and opportunities in the insuretech space, and how Cake is making the market more accessible for agency owners and buyers alike.
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Ep 259: The Future of Cyber Insurance (feat. Scott Kannry, Axio)
FNO: InsureTech
Co-hosts Rob and Lee chat with Scott Kannry, CEO and co-founder of Axio, exploring how Axio helps businesses manage cyber risk. Scott shares Axio's origin story, their unique approach to cyber insurance, and collaboration with Lloyd’s of London. Tune in to learn about the evolving field of cyber insurance and the importance of mitigating cyber risks today.
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Ep 258: Disrupting the Medical Malpractice Industry (feat. Jared Kaplan, Indigo)
FNO: InsureTech
Listen as Jared Kaplan, CEO and co-founder of , discusses the challenges and innovations in medical malpractice insurance, sharing his journey from building tech startups to using transforming insurance with artificial intelligence and data analytics. Jared explores Indigo's approach to differentiating risk, offering lower premiums to deserving doctors, and ultimately aiming to impact the healthcare industry positively. Kaplan also shares a lighthearted glimpse into his off-work hobbies when he's not running the business.
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Ep 257: Redefining Home Insurance with Data and Technology (feat. Ty Harris, Openly)
FNO: InsureTech
In this episode, Rob catches up with Ty Harris, CEO and co-founder of , for his second appearance on the show. Join Ty and Rob as they chat about Openly’s growth, remote work success, and strategies for navigating the current market. Harris shares insights on Openly’s tech-enabled approach to home insurance and targeting the mass affluent market through independent agents. They also explore Openly’s focus on customer and agent satisfaction, the potential to enter the auto insurance market, and the impact of AI. We also get a little peek into Harris’s unique background, from academia to...
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Ep 256: Verisk Visionaries: Unlocking AI Insights with Brunko & Obert
FNO: InsureTech
In this episode, we have a lively discussion with leaders at Verisk — Aaron Brunko, President, and David Obert, Chief Product Officer. Our conversation covers the importance of embracing AI and innovation in the insurance sector, the evolution of property estimating solutions, and the future of work in an increasingly technological landscape. Aaron and David offer insights and predictions about the impact of AI on the insurance industry, highlighting how it could streamline processes, improve decision-making, and impact the overall efficiency of claims management.
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Ep 255: We talk with the InsurTech Coalition
FNO: InsureTech
This week, Rob and Lee welcome an esteemed panel including four of the founding members of the InsurTech Coalition: Austin Bailey from Branch, Scott Fischer from Lemonade, Jeremy Dietch from Boost and Rachael Dugan from Indigo. Together, they talk about the mission of the InsurTech Coalition and benefits of membership, the Coalition’s aim to shape regulation through education and transparency, and how we can better use technology responsibly in insurance. Learn More: What You’ll Hear In This Episode: [5:10] The four guests introduce themselves and how they got...
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Ep 254: Ali Azhar, Chief Business Development Officer at HOVER
FNO: InsureTech
This week, Rob and Lee welcome Ali Azhar, Chief Business Development Officer at HOVER to discuss the company's growth and innovations. Ali talks about leading the charge to work on the current verticals in construction, insurance and moving into new verticals. He discusses HOVER's journey from 2018 and all the changes that have occurred since then. Ali also shares insights into HOVER's commitment to hiring top talent and how artificial intelligence has shaped the company since its early days and their vision for the future through emerging technologies. Learn More: What...
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Ep 253: Founder of CQCS, Gustavo Doria Filho
FNO: InsureTech
Rob and Lee start with some T-shirt talk before welcoming guest Gustavo Doria Filho, Founder of CQCS. What began as an online network for insurance professionals in Brazil has flourished into a global community of over 100,000 subscribers. In the episode, Gustavo shares the journey of founding CQCS and highlights the vibrant landscape of insurance and innovation in Brazil, offering insights that resonate far beyond its borders. He talks about how Brazil's thriving InsurTech ecosystem is shaping the future of the industry worldwide and what we can expect from future events and opportunities....
info_outlineIn this episode, we're diving into the world of technology and innovation with special guest Paul Donald, co-founder and CEO of Encircle. Paul shares his journey from riding the wave at Research In Motion during the Blackberry era to co-founding Encircle, a company with a vision to bring top technology companies together and create a holistic solution. Join us as Paul discusses the fascinating work his company is doing, from driving efficiency to serving customers by harnessing clean data and simplifying the claims process. He talks about the restoration software system itself, what it offers to the marketplace, and how the technology can give simple, clean results that save time and energy.
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What You’ll Hear In This Episode:
[6:54] Intro to Encircle, a software platform focused on field documentation.
[9:51] How the camera and the phone got together.
[11:21] What Encircle offers to the marketplace.
[13:02] The positive attributes of Encircle’s visual and tactile-oriented process.
[13:06] Driving efficiency through their digital format.
[16:56] How Encircle’s technology can remove bias and human errors.
[20:17] Involvement in the restoration field and what Paul learned after spending 4 months in the field.
[22:33] How does Encircle eliminate or streamline some of the many technologies that are out there?
[23:07] How fragmented the property claims industry is, particularly from a technology standpoint.
[26:28] Encircle’s partnerships with data scientists.
[28:48] Trusting data integrity.
[32:12] The software provides educational and remote coaching opportunities.
[32:36] How are the videos stored?
[38:55] What does Encircle do to stand out? Paul talks about their exciting partnerships.
[41:12] Research In Motion.
[43:10] Where can we find Paul and the Encircle team this year?