loader from loading.io

The Future of Insurance – Bryan Falchuk with Sales Advice for Vendors

The Future of Insurance

Release Date: 06/17/2025

The Future of Insurance – Kyle Nakatsuji, Founder & CEO, Dearborn Labs show art The Future of Insurance – Kyle Nakatsuji, Founder & CEO, Dearborn Labs

The Future of Insurance

Episode Info Kyle Nakatsuji is the Founder and CEO of and . He joined the show to talk about Clearcover (which is the subject of one of the case studies in ). He rejoins the show to share about their latest venture, Dearborn Labs. Here is the detail on the launch of Dearborn Labs from their press release: Clearcover, Inc. Launches Dearborn Labs to Deploy Production AI Inside Carriers and MGAs  Backed by nearly a decade of proven results, the firm’s AI concierge model designs, builds and deploys customized AI infrastructure into insurers’ existing operations to eliminate...

info_outline
The Future of Insurance – Megan Linkin, Head of Parametric Nat Cat Americas, Swiss Re Corporate Solutions show art The Future of Insurance – Megan Linkin, Head of Parametric Nat Cat Americas, Swiss Re Corporate Solutions

The Future of Insurance

Episode Info Dr. Megan Linkin is the Head of Parametric Nat Cat Americas for Swiss Re Corporate Solutions, based in New York City.   She has extensive expertise in parametric and structured insurance and reinsurance solutions.  Megan's primary responsibility is the origination, development, structuring and underwriting of parametric insurance solutions that protect corporates and governments against losses incurred due to natural catastrophes or other disruptive events. Before...

info_outline
The Future of Insurance – More Sales Advice with Bryan Falchuk show art The Future of Insurance – More Sales Advice with Bryan Falchuk

The Future of Insurance

Episode Info On the back of getting some less-than-great sales outreach on LinkedIn, I thought it would be a great moment to share some more sales advice for startup founders and service or solution providers out there looking to sell into or partner with insurers. This is a follow up the episode I did in Season 7 on the subject, which you can check out at .  I'll also be taking a few weeks off from posting new episodes of the show, which makes a great chance for you to catch up on the back catalogue of episodes from all 7.5 seasons (there are 190 episodes of this show so far!). Also, if...

info_outline
The Future of Insurance – Wayne Slavin, Co-Founder & CEO, SURE (Return Visit) show art The Future of Insurance – Wayne Slavin, Co-Founder & CEO, SURE (Return Visit)

The Future of Insurance

Episode Info Wayne Slavin is the CEO and Co-Founder of Sure, a VC backed insurtech startup. Prior to Sure he was the VP of Product Management at Tapingo, TechCrunch’s Most Innovative Company of 2013. His other past projects and companies include NetStumbler, a consumer app with more than 1.5 billion downloads, the Barnes & Noble Nook eBook reader, Buddy Media (now part of salesforce), and BackupRight the enterprise SaaS company he sold in 2012. He has a Masters Degree from Columbia University. You can see Wayne from his appearance on the show in April of 2024 in . Episode Overview: ...

info_outline
The Future of Insurance – Juan Garcia, Co-Founder & CEO, Tuio show art The Future of Insurance – Juan Garcia, Co-Founder & CEO, Tuio

The Future of Insurance

Episode Info Juan García is one of the Co-founders of Tuio, a next-generation insurer built from the ground up with artificial intelligence at its core. Tuio’s ecosystem of AI agents — including Leia, Watson, Lisbeth, Sonia, and George — now automate over 80% of customer interactions and 85% of simple claims, showing how AI can rebuild trust in financial services through transparency and efficiency. Juan oversees Tuio’s brand, growth, and product strategy, blending design thinking with operational rigor to create a customer experience that feels more like modern software than...

info_outline
The Future of Insurance – Neil Harrison, Global Head of Claims, Willis show art The Future of Insurance – Neil Harrison, Global Head of Claims, Willis

The Future of Insurance

Episode Info Neil Harrison joined Willis in April 2024. He is Global Head of Claims, and a member of the company’s Global Executive Team. Neil is based in New York. At Willis, Neil oversees all aspects of the company’s claims propositions, services and solutions and participates in client, carrier management and innovation activities. Neil leads a group of 1400 claims professionals across all geographies, all lines of business and all client segments. The breadth and depth of Neil’s role illustrate the importance Willis places on claims within the company’s client and market facing...

info_outline
The Future of Insurance – Jeff Radke, Co-Founder & CEO, Accelerant (Post-IPO) show art The Future of Insurance – Jeff Radke, Co-Founder & CEO, Accelerant (Post-IPO)

The Future of Insurance

Episode InfoJeff Radke is CEO and Co-Founder of , a technology-fueled insurance platform that empowers MGUs to more effectively and confidently serve small and medium enterprises. He has spent his career working across all areas of the insurance value chain, from underwriting to reinsurance in global markets. Prior to Accelerant, Jeff spent a decade at Argo Group International Holdings, but he became frustrated with thelegacy system’s antiquated technology and emphasis on maintaining their position in the value chain over doing right by the customer. This inspired him to co-found Accelerant...

info_outline
The Future of Insurance – David Chavern, President & CEO, ACLI show art The Future of Insurance – David Chavern, President & CEO, ACLI

The Future of Insurance

Episode InfoDavid Chavern is President and CEO of the American Council of Life Insurers (ACLI) whose mission is to help Americans build financial security through every stage of life. ACLI’s 275 member companies represent 93 percent of industry assets and provide financial protection products and services to 90 million families. In his first year in the position, Chavern led the charge in a major tax fight — delivering a win that positioned the industry for long-term success and growth. Now, amid rising costs and longer lives, he is elevating the industry’s...

info_outline
The Future of Insurance – Adam Masarek, Lex Machina show art The Future of Insurance – Adam Masarek, Lex Machina

The Future of Insurance

Episode InfoAdam Masarek is a lawyer, epidemiologist (MPH), and the Legal Marketing Manager for Lex Machina®, the LexisNexis® Legal Analytics® platform. He is dedicated to empowering legal and insurance professionals with data-informed strategies to enhance business development, litigation outcomes, and the rule of law. Episode Overview: In this episode, we sit down with Adam Masarek, leader of content marketing and thought leadership at Lex Machina, to delve into the evolving landscape of litigation within the insurance industry. Masarek, whose background in epidemiology and extensive...

info_outline
The Future of Insurance – Joseph Ziolkowski, Founder & CEO, Relm Insurance show art The Future of Insurance – Joseph Ziolkowski, Founder & CEO, Relm Insurance

The Future of Insurance

Episode Info With nearly 15 years of insurance industry experience, Joe Ziolkowski has navigated both US and non-US regulatory environments in the establishment of Property & Casualty and Life insurance company infrastructure. In 2019, Joe founded , Ltd. the first insurer licensed under the Bermuda Monetary Authority’s new “innovation” framework. Under his leadership, Relm has become the leading insurer to companies operating in the digital asset/Web3 space and has provided insurance to companies in more than 35 countries around the world. Relm has pioneered the development of...

info_outline
 
More Episodes

 width=Episode Info

After a series of conferences where I saw some sales tactics that were having the opposite effect from what the person employing them would have wanted, I thought I'd use an episode to share some of the advice I give to companies I've advised over the years. It's informed by my direct experience having been an executive at insurance companies who got sold to, and running the sales function for a B2B SaaS insurtech solution provider.

Hopefully this is valuable to anyone trying to sell into the insurance industry (and to those of us on the receiving end of those sales efforts!).

Episode Summary

This episode provides insights into effective sales and networking strategies for those selling to insurance companies. It challenges conventional sales tactics and emphasizes the importance of personalized and informed approaches.

Key Points:

  1. Personalized Outreach:

    • Avoid blanket approaches like mass emails or messages. Instead, invest time in understanding if the recipient is a genuine prospect.

    • Tailor your messages to address specific needs and demonstrate genuine interest.

  2. Challenges with Conventional Tactics:

    • Many sales playbooks advocate for reaching out to everyone, but this often leads to brand damage and wasted efforts.

    • The video argues that the insurance industry requires a different approach due to its unique nature.

  3. Effective Networking:

    • Utilize platforms like LinkedIn for meaningful connections rather than relying solely on event apps, which are often underutilized.

    • Be mindful of social etiquette, such as not interrupting ongoing conversations or meetings.

  4. Building Relationships:

    • Focus on being informed and culturally aware to foster genuine relationships.

    • The goal is to reach a point where the prospect feels understood and sees you as a potential solution to their challenges.

  5. Practical Advice:

    • Spend a few moments researching potential clients to ensure they are the right fit.

    • Be upfront about your intentions to avoid wasting time on both sides.

This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk.

Follow the podcast at future-of-insurance.com/podcast for more details and other episodes.

Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.