The Future of Insurance – Joe Zuk, Operating Partner, Altamont Capital
The Future of Insurance
Episode Info Joe Zuk is an Operating Partner for Altamont Capital Partners, bringing a dedicated focus to corporate and business development across existing ACP portfolio companies within the Property & Casualty insurance vertical. Most recently, Joe served as Managing Director of Corporate Development & Strategy for Orchid Underwriters, a private equity-backed catastrophic personal and commercial lines property managing general underwriter. During his tenure he successfully executed upon the stated strategy for the firm including formation and launch of a proprietary segregated cell...
info_outline
The Future of Insurance Panel on AI & Claims at PLRB 2026
The Future of Insurance
Episode Info How is AI shaping the future of claims, and even the present of it? Join Bryan Falchuk as he hosts a panel featuring audience questions on the dynamics and technology shaping where insurance is headed. The panel includes: Sadiq Isu, Founder & CEO, Kevin Meyer, Managing Director, PropertyExpert Shane Emmons, Founder & CEO, This discussion explores the evolving landscape of insurance claims, focusing on the integration of Artificial Intelligence (AI) with human expertise. The conversation highlights the critical need for a balanced approach, the inherent challenges of...
info_outline
The Future of Insurance – Kyle Nakatsuji, Founder & CEO, Dearborn Labs
The Future of Insurance
Episode Info Kyle Nakatsuji is the Founder and CEO of and . He joined the show to talk about Clearcover (which is the subject of one of the case studies in ). He rejoins the show to share about their latest venture, Dearborn Labs. Here is the detail on the launch of Dearborn Labs from their press release: Clearcover, Inc. Launches Dearborn Labs to Deploy Production AI Inside Carriers and MGAs Backed by nearly a decade of proven results, the firm’s AI concierge model designs, builds and deploys customized AI infrastructure into insurers’ existing operations to eliminate...
info_outline
The Future of Insurance – Megan Linkin, Head of Parametric Nat Cat Americas, Swiss Re Corporate Solutions
The Future of Insurance
Episode Info Dr. Megan Linkin is the Head of Parametric Nat Cat Americas for Swiss Re Corporate Solutions, based in New York City. She has extensive expertise in parametric and structured insurance and reinsurance solutions. Megan's primary responsibility is the origination, development, structuring and underwriting of parametric insurance solutions that protect corporates and governments against losses incurred due to natural catastrophes or other disruptive events. Before...
info_outline
The Future of Insurance – More Sales Advice with Bryan Falchuk
The Future of Insurance
Episode Info On the back of getting some less-than-great sales outreach on LinkedIn, I thought it would be a great moment to share some more sales advice for startup founders and service or solution providers out there looking to sell into or partner with insurers. This is a follow up the episode I did in Season 7 on the subject, which you can check out at . I'll also be taking a few weeks off from posting new episodes of the show, which makes a great chance for you to catch up on the back catalogue of episodes from all 7.5 seasons (there are 190 episodes of this show so far!). Also, if...
info_outline
The Future of Insurance – Wayne Slavin, Co-Founder & CEO, SURE (Return Visit)
The Future of Insurance
Episode Info Wayne Slavin is the CEO and Co-Founder of Sure, a VC backed insurtech startup. Prior to Sure he was the VP of Product Management at Tapingo, TechCrunch’s Most Innovative Company of 2013. His other past projects and companies include NetStumbler, a consumer app with more than 1.5 billion downloads, the Barnes & Noble Nook eBook reader, Buddy Media (now part of salesforce), and BackupRight the enterprise SaaS company he sold in 2012. He has a Masters Degree from Columbia University. You can see Wayne from his appearance on the show in April of 2024 in . Episode Overview: ...
info_outline
The Future of Insurance – Juan Garcia, Co-Founder & CEO, Tuio
The Future of Insurance
Episode Info Juan García is one of the Co-founders of Tuio, a next-generation insurer built from the ground up with artificial intelligence at its core. Tuio’s ecosystem of AI agents — including Leia, Watson, Lisbeth, Sonia, and George — now automate over 80% of customer interactions and 85% of simple claims, showing how AI can rebuild trust in financial services through transparency and efficiency. Juan oversees Tuio’s brand, growth, and product strategy, blending design thinking with operational rigor to create a customer experience that feels more like modern software than...
info_outline
The Future of Insurance – Neil Harrison, Global Head of Claims, Willis
The Future of Insurance
Episode Info Neil Harrison joined Willis in April 2024. He is Global Head of Claims, and a member of the company’s Global Executive Team. Neil is based in New York. At Willis, Neil oversees all aspects of the company’s claims propositions, services and solutions and participates in client, carrier management and innovation activities. Neil leads a group of 1400 claims professionals across all geographies, all lines of business and all client segments. The breadth and depth of Neil’s role illustrate the importance Willis places on claims within the company’s client and market facing...
info_outline
The Future of Insurance – Jeff Radke, Co-Founder & CEO, Accelerant (Post-IPO)
The Future of Insurance
Episode InfoJeff Radke is CEO and Co-Founder of , a technology-fueled insurance platform that empowers MGUs to more effectively and confidently serve small and medium enterprises. He has spent his career working across all areas of the insurance value chain, from underwriting to reinsurance in global markets. Prior to Accelerant, Jeff spent a decade at Argo Group International Holdings, but he became frustrated with thelegacy system’s antiquated technology and emphasis on maintaining their position in the value chain over doing right by the customer. This inspired him to co-found Accelerant...
info_outline
The Future of Insurance – David Chavern, President & CEO, ACLI
The Future of Insurance
Episode InfoDavid Chavern is President and CEO of the American Council of Life Insurers (ACLI) whose mission is to help Americans build financial security through every stage of life. ACLI’s 275 member companies represent 93 percent of industry assets and provide financial protection products and services to 90 million families. In his first year in the position, Chavern led the charge in a major tax fight — delivering a win that positioned the industry for long-term success and growth. Now, amid rising costs and longer lives, he is elevating the industry’s...
info_outline
Episode Info
I provide insights from InsureTech Connect Vegas 2025, focusing on the significant impact of artificial intelligence (AI) in the industry. I saw the power of the democratization and proliferation of AI models, which are enabling new solutions in the market. The emphasis was on empowerment rather than replacing staff, recognizing the need for more workforce due to overwork and burnout.
I also got to be a judge at Guidewire's InsurePitch event, which featured pitches from five insurtechs, four of which focus on claims. This reflects a renewed interest in claims within the industry.
Networking was a significant aspect of the conference as always, and it seemed like you never had enough time given how many great conversations can be had in this very unique coming together of so many forward thinking people and companies in Insurance.
Episode Highlights
This is my recap of the ITC Vegas 2025 conference, highlighting several key insights:
-
Impact of Artificial Intelligence: A major theme was the transformative role of AI in the industry. The conference emphasized the democratization and widespread adoption of AI models, which are creating new market solutions. The focus is on using AI to empower the workforce rather than replace it, addressing issues like overwork and burnout.
-
Claims Back in the Spotlight: There was a renewed focus on Claims-specific solutions, with 80% of the companies competing for the Guidewire InsurPitch prize being Claims solutions.
-
Networking and Collaboration: Networking was a crucial part of the conference, with attendees engaging to drive industry progress. Despite time constraints, the speaker valued the opportunity to connect with peers and share ideas, which is vital for industry advancement.
Overall, the conference had a strong focus on AI's pivotal role in industry transformation, the centrality of claims in insurance, and the importance of networking and collaboration for future growth.
This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk.
Follow the podcast at future-of-insurance.com/podcast for more details and other episodes.
Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.