Navigating the CX Maturity Journey with Customer-Centric Excellence
Release Date: 05/02/2024
Impacts of Quantum Computing on DevOps and AppDev | DevOps Dialogues: Insights & Innovations
Futurum Tech Webcast
On this episode of DevOps Dialogues: Insights & Innovations, I am joined by VP and Practice Lead, Bob Sutor, for discussion of the impacts of quantum computing on AI, DevOps and AppDev. Our conversation covered: What quantum software development is, what people use as their SDK, the platform, rise of Rust with a Python wrapper and WASM Quantum, AI and AppDev overlap and market space, including qualification TEV, ROI and the economic models Why this is important, and why prospects should care How this relates to the topics of quantum, DevOps, AI, AppDev, etc These...
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5G Factor: Private 5G Kindling
Futurum Tech Webcast
In this episode of The 5G Factor, our series that focuses on all things 5G, the IoT, and the 5G ecosystem as a whole, we review new private 5G (P5G) ecosystem advances including Cisco’s collaboration with Augmentir, Nokia, and Logicalis to boost adoption of the Cisco Mobility Services Platform across enterprises, Tesla building its P5G network at its Berlin gigafactory, and Verizon completing the first phase of certifying Nokia’s DAC for the Verizon Business Private 5G Network portfolio. Our analytical review spotlighted: Cisco Private 5G Ecosystem Credentials Wax. At the recent...
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Security Roundup & Hitachi Restructure - Infrastructure Matters, Episode 40
Futurum Tech Webcast
In this episode of Infrastructure Matters, hosts Krista Macomber and Camberley Bates cover Commvault earnings, Dell’s data protection announcement, Microsoft’s Secure Feature initiative plus why Hitachi matters. Key topics include: Commvault Earnings Discussion: Strong fiscal and quarter performance, with a 10% year-over-year revenue increase and how their shift into cyber resiliency made the difference. Dell's Innovations in Data Protection: Dell's Data Protection Group introduced improvements with its Data Domain system and PowerProtect offerings. We cover the...
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Enterprising Insights, Episode 24- Tableau Conference, Industry News, and an Enterprise Apps Rave
Futurum Tech Webcast
In this episode of Enterprising Insights, The Futurum Group’s Enterprise Applications Research Director Keith Kirkpatrick discusses Tableau Conference 2024, recent earnings news from major enterprise application vendors. He then closes out the show with the Rant or Rave segment, where he picks one item in the market, and either champions or criticizes it.
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Enterprising Insights, Episode 23 - Oracle Analyst Summit, Industry News, and a CX Rant
Futurum Tech Webcast
In this episode of Enterprising Insights, The Futurum Group’s Enterprise Applications Research Director Keith Kirkpatrick discusses the Oracle Analyst Summit, a survey on the changing nature of service organizations from Salesforce, and brief commentary on the plethora of earnings announcements from SaaS vendors. He then closes out the show with the Rant or Rave segment, where he picks one item in the market, and either champions or criticizes it.
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How Modern Marketing is Enabling Delta Air Lines to Revolutionize Travel
Futurum Tech Webcast
On this episode of Marketing Art and Science, I am joined by Delta Air Lines’ CMO Alicia Tillman for a conversation on how modern marketing is enabling Delta to revolutionize travel globally. Together, we explore the massive impact Delta’s MarTech stack is having on the business and dive into the emerging technologies Delta is deploying that are already profoundly influencing the personalized passenger experience. Our discussion covers: Alicia Tillman's role as CMO of Delta Air Lines and the company's recent recognition for innovation and customer experience at events like...
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Navigating the CX Maturity Journey with Customer-Centric Excellence
Futurum Tech Webcast
In this episode of the Futurum Tech Webcast, The Futurum Group’s Enterprise Applications Research Director Keith Kirkpatrick is joined by Gina Whitty, Product Management, CCaaS + AI at GoTo, about the challenges faced by SMBs and mid-market companies that are trying to undergo a digital transformation, and discusses the maturity journey involved with improving CX delivery via the use of generative AI, omnichannel engagement, and automation.
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Q1 Earnings and another busy week in Tech! - Infrastructure Matters, Episode 39
Futurum Tech Webcast
In this episode of Infrastructure Matters, hosts Steven Dickens and Camberley Bates cover the Rubrik IPO, Oracle’s positioning in the cloud market, plus IBM’s Storage announcements. Key topics covered: Rubric IPO: Rubric, a data protection company, went public with a $5.6 billion valuation, emphasizing its scale-out data protection capability and its focus on cybersecurity. IBM Earnings and Acquisition: IBM reported solid earnings, with notable growth in software and hybrid cloud, and announced the acquisition of HashiCorp for $35 a share, enhancing its open-source support model....
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5G Factor: Q1 2024 Earnings Implications and Pay Phones
Futurum Tech Webcast
In this episode of The 5G Factor, our series that focuses on all things 5G, the IoT, and the 5G ecosystem as a whole, we review the Q1 2024 earnings of T-Mobile, Verizon, and AT&T and their impact across the 5G ecosystem, BT’s partnership with Global to modernize its UK Portfolio Businesses, and Charter’s Q1 2024 earnings reflect making significant strides in residential mobile service revenue growth. Our analytical review spotlighted: Big 3 US Mobile Operators Hit Guidance Home Runs: T-Mobile reported Q1 2024 results, raising full year guidance and delivering...
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How to Work Securely from Virtually Anywhere with 5G Connected Laptops
Futurum Tech Webcast
, National Senior Manager of Partner Solutions at for Business, joins Ron Westfall and Krista Macomber to discuss the rapidly evolving threat landscape and steps decision makers can take to protect their organizations. They delve into why 5G connected laptops are integral to meeting mounting cybersecurity threats, particularly as remote work is increasing, and how they can empower organization to connect securely from anywhere, especially through the backing of a nationwide 5G standalone network. Their discussion covers: The increase in cybersecurity threats and the potential risks,...
info_outlineIn this episode of the Futurum Tech Webcast, The Futurum Group’s Enterprise Applications Research Director Keith Kirkpatrick is joined by Gina Whitty, Product Management, CCaaS + AI at GoTo, about the challenges faced by SMBs and mid-market companies that are trying to undergo a digital transformation, and discusses the maturity journey involved with improving CX delivery via the use of generative AI, omnichannel engagement, and automation.