How AI is (Re)Shaping Business Travel: A Conversation with McKinsey
Release Date: 12/15/2023
GBTA Board View | Heading Into 2025: The Economy and Other Effects on Business Travel
The Business of Travel
Globally, despite certain challenges, business travel spend has continued to grow in 2024. According to GBTA’s latest , business travel spend is expected to end 2024 above the $1.5 trillion mark – for the first time surpassing 2019 spend. As we head into 2025, what are the current headwinds and tailwinds business travel buyers, suppliers and economists are seeing within this sector? In this podcast, Dallas-based GBTA Board Treasurer, , is joined for a topical discussion with fellow Board members and an economic expert: · , Executive Director-Travel...
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Navigating Event Contracts with the GBTA Meetings & Events Committee Canada
The Business of Travel
Welcome to this episode of the GBTA Business of Travel brought to you by the Canadian Meetings & Events Committee with special guest Heather Reid, Founder and CEO of Planner Protect Inc and the Canadian authority on event contracts. With over 30 years planning conferences and events for clients, Heather has helped hundreds of event organizers generate more than $9M in cash savings and avoided risk. Heather has dedicated much of her career into changing the education landscape for event professionals. In this podcast we explore some of the common issues and roadblocks with event contracts,...
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How AI Optimizes Venue Sourcing for Buyers and Suppliers
The Business of Travel
The Meetings & Events Committee (EMEA) brings you this podcast which showcases How Radisson Hotel Group is using AI to optimize venue sourcing for buyers and suppliers. In this episode, Verónica González, a member of the GBTA M&E Committee, and head of Hotel Distribution Account Management at Amadeus IT Group, talks with Mandy Stam from Radisson Hotel Group and key technology partners, to learn more about how Radisson Hotel Groups optimizes M&E RFP Response Time, Conversion Rate and Revenue Generation with the use of AI. They share expertise and insights regarding • M&E...
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Does NDC Matter to My Programme?
The Business of Travel
Not every Corporate needs to implement NDC immediately and many can wait for their TMC to enable NDC content. Given all the noise around NDC, is there a temptation to rush NDC content rather than question whether it is relevant at this time? Music track is Licensed under Creative Commons:
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It’s Time: Business Travel in the Climate Era | The Carbon Compass
The Business of Travel
In this episode of the Carbon Compass, the planet-focused subseries of the Business of Travel podcast, GBTA Sustainability Leaders Nora Lovell Marchant, VP for Global Sustainability at American Express Global Business Travel and Page Motes, Chief Compliance and Sustainability Officer at Hertz, share their insights on the key success factors for accelerating climate action in business travel. Listeners will learn about the key takeaways from Climate Week NYC, and how to navigate key tensions on the road to Net Zero – fastest vs biggest impact; control vs influence; bottom line vs...
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Women's Health - Plan B
The Business of Travel
Brought to you by the GBTA | Risk Committee - US. The speakers are: Valerie Ferraro, Manager, Program Operations Conrad N. Hilton Foundation; Craig Collins, Vice President, Client Management - America's, CIBT; Dr. Katherine O'Reilly, International SOS. Music track is Licensed under Creative Commons:
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Refining the Landscape of Accommodation Payment and Billing in Business Travel
The Business of Travel
Brought to you by the GBTA European Accommodations & Payment Solutions Committees. In this episode, our focus is on delving into the ever-evolving payment sector, exploring both established and cutting-edge technologies that are reshaping the landscape of hospitality payments. Our aim is to initiate a dynamic conversation that not only highlights the opportunities these innovations bring but also addresses the challenges. To enrich our GBTA community, we've gathered a panel of industry leaders who will share valuable insights and expertise on this transformative journey within the payments...
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GBTA Board View: Are You Ready for GBTA Convention 2024? – A Buyer/Supplier Perspective
The Business of Travel
The GBTA Convention annually brings together in person thousands of industry professionals to learn, grow, network and shape the future of the world’s $1.4 trillion business travel sector. So what can attendees expect at the upcoming GBTA Convention 2024 in Atlanta, July 22-24? What insights can be gleaned from those who are veteran attendees? What are the opportunities and tips for event first-timers? And how can every attendee make the most of their Convention experience? In this podcast, travel buyer and GBTA Board Vice President, Rosemary Maloney, and travel supplier and...
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Navigating the Shift: From DEI to Inclusion
The Business of Travel
Building an Inclusive Organizational Culture: This episode, brought to you by the GBTA Inclusion and Culture Committee, will explore the significance of transitioning from a Diversity, Equity, and Inclusion (DEI) framework to one that emphasizes inclusion. We will discuss how fostering a culture of inclusion can positively impact employee engagement, retention, and overall organizational success. Music track is Licensed under Creative Commons:
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Careers, Change and Hot Topics: Insights from the GBTA Industry Poll April 2024
The Business of Travel
Unveiling the April 2024 GBTA industry poll results, this episode of The Business of Travel explores the levels of satisfaction and optimism that global business travel professionals have now related to their career, compensation, job mobility, the future of business travel and more. The discussion also continues to follow industry sentiment from travel buyers and suppliers about the ongoing evolution of New Distribution Capability (NDC) including education, implementation and readiness. GBTA’s Chris Ely, Director of Research discusses the highlights and insights...
info_outlineThis is the second episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. This episode explores how airlines and hotels are leveraging AI to improve revenue management, operations, sustainability, and the traveler experience - today. Host Kevin Fliess welcomes Alex Cosmas and Ryan Mann, partners at McKinsey with extensive experience in aviation, hospitality, and digital transformation in the travel industry.
The panel explores how AI empowers businesses and their travelers with streamlined planning and more personalized trip experiences
Alex and Ryan also unpack some of the obstacles around running technology transformation programs and provide practical guidance on how to get started with AI initiatives.
Whether you're an airline executive, a hotel manager, corporate travel manager, or a frequent business traveler, this episode provides essential insights into the future of travel powered by AI.
The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.
The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.
Host & Guest Info
Kevin Fliess, GBTA
Alex Cosmas, McKinsey
Ryan Mann, McKinsey
Key Topics Discussed
- AI
- Hospitality
- NDC
- Travel Experience
- Decarbonization
If you enjoyed this episode, here are some similar shows
- AI and the Future of Business Travel | GBTA-AI: AI and Business Travel
- GBTA Board View: Reflections & Projections
- Lessons on Fostering Innovation in Travel
Music track is Space Jazz by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0 License