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Careers, Change and Hot Topics: Insights from the GBTA Industry Poll April 2024

The Business of Travel

Release Date: 06/10/2024

Reframing Sustainability: Navigating Uncertainty with Action | The Carbon Compass show art Reframing Sustainability: Navigating Uncertainty with Action | The Carbon Compass

The Business of Travel

Geopolitical uncertainty, shifting ESG narratives, and budget pressures are forcing companies to think differently about sustainability. This session dives into how organizations are turning these constraints into catalysts—reframing sustainability as business value, leveraging it as a competitive advantage, and finding innovative ways to fund and scale their efforts.   Speakers: Townsend Bailey, VP Global Corporate Responsibility Strategy, Reporting, & Technology, IHG Amelia DeLuca, Chief Sustainability Officer, Delta Air Lines Page Motes, Chief Compliance &...

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GBTA M&E APAC Power Talk Series – Episode 1 - Featuring Destination Singapore with Carrie Kwik from Singapore Tourism Board show art GBTA M&E APAC Power Talk Series – Episode 1 - Featuring Destination Singapore with Carrie Kwik from Singapore Tourism Board

The Business of Travel

About Episode One: Singapore has a 2040 vision for the future of business events. What does that mean for the rest of APAC? In the latest episode of Business of Travel, GBTA’s APAC MICE Power Talks series, Navodit  Srivastava, Hospitality Cloud Leader for Cvent in Asia Pacific, sits down with Carrie Kwik, Executive Director, Conventions, Meetings & Incentive Travel, Singapore Tourism Board to explore how one of the region’s leading destinations is preparing for the next two decades of MICE growth.   They unpack infrastructure investment, sustainability priorities,...

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The Big Idea: How divisive debates in travel are shaping the future show art The Big Idea: How divisive debates in travel are shaping the future

The Business of Travel

The Big Idea: How divisive debates in travel are shaping the future  The verdict is in! After three fiery debates across GBTA’s APAC, Europe, and Australia conferences, we’re unpacking the results, reactions, and revelations that shook the business travel community. This isn’t a replay; it’s a deep dive into what the debates revealed about the future of our industry. Which arguments swayed the audience? Where did consensus emerge, and where did fault lines deepen? Join us as we explore the key insights and implications from these high-stakes discussions: The Future of...

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When the Data is the Story show art When the Data is the Story

The Business of Travel

In an era where data tells the truth about traveller motivations, “When the Data is the Story” explores how numbers can illuminate narratives of culture, identity, and experience. Drawing from the 2025 Traveller Identity Consensus report, Evita Robinson and Dr. Alana Dillette reveals how BIPOC traveller data does more than quantify, it humanises and reframes the industry’s understanding of community-driven exploration and global movement. Key Takeaways: How to translate raw data into storytelling frameworks that reflect lived cultural experiences. The role of inclusive data collection...

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Rethinking Corporate Travel with AI show art Rethinking Corporate Travel with AI

The Business of Travel

Brought to you by the GBTA Technology Committee Europe. In this episode Sarah Whiting & SkyLink (Episode1), Christopher Feuerecker & Blockskye (Episode 2) and Heinz Lennard Hornsby & Serko, Content will be about AI, revolutionizing the industry with a new approach, challenges with the customer demand (scope, requirements, etc.) This is the second in the podcast series featuring Christopher Feuerecker & Danielle Caviar, VP Sales Blockskye.     Music track is   Licensed under Creative Commons:  

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Are the roles of traditional TMCs becoming obsolete or just going through a serious shake-up? show art Are the roles of traditional TMCs becoming obsolete or just going through a serious shake-up?

The Business of Travel

Corporate travel management: obsolete relic of the fax machine era… or the industry’s best-kept secret weapon? Depends who you ask. Airlines will say, ‘We don’t need TMCs.’ TMCs will say, ‘Good luck with duty of care when your VP of Sales is stuck in O’Hare at 11pm.’ This 20-minute discussion will focus on the predictions and fears of the TMC's future role    Speakers: Stephanie Lachance EHI, Strategic Sales Director Mauro Di Re, Travel Portfolio and Corporate Expenses – Managing Partner at American Iron & Metal (AIM)   Brought to you by the GBTA Canada...

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Personalising the Business Travel Journey: 5 Key Trends You Need to Know show art Personalising the Business Travel Journey: 5 Key Trends You Need to Know

The Business of Travel

Personalising the Business Travel Journey: 5 Key Trends You Need to Know Dan Norris, Andrea Batchelor, Juliet Howie, Jo Westlake GBTA Europe Accommodations Committee   Music track is   Licensed under Creative Commons:    

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Rethinking Corporate Travel with AI show art Rethinking Corporate Travel with AI

The Business of Travel

This is the first in a series of podcasts from the GBTA Europe Technology Committee - exploring the opportunities for AI in the business travel industry. First up is Sarah Whiting & SkyLink.    Music track is   Licensed under Creative Commons:  

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Corporate Travel Tuesday with the Allied Leadership Council: Trends and Priorities show art Corporate Travel Tuesday with the Allied Leadership Council: Trends and Priorities

The Business of Travel

The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips.   GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories.   In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel...

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The Future of Business Travel Leadership: Re-shape, Re-frame, and Reinvigorate show art The Future of Business Travel Leadership: Re-shape, Re-frame, and Reinvigorate

The Business of Travel

Featuring Liz Fraser, Chief Revenue Officer at Serko, in this thoughtful conversation, we explore how leadership in business travel is transforming to meet the demands of a rapidly changing world. From redefining purpose and embracing AI to reinvigorating company culture and building diverse, future-ready teams—this episode uncovers the mindset shifts, skillsets, and strategies that will shape the next era of leadership. Whether you're an emerging leader or a seasoned executive, this is your roadmap to leading with impact in the future of business travel.   Music track...

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More Episodes
Unveiling the April 2024 GBTA industry poll results, this episode of The Business of Travel explores the levels of satisfaction and optimism that global business travel professionals have now related to their career, compensation, job mobility, the future of business travel and more.
 
The discussion also continues to follow industry sentiment from travel buyers and suppliers about the ongoing evolution of New Distribution Capability (NDC) including education, implementation and readiness.  
 
GBTA’s Chris Ely, Director of Research discusses the highlights and insights with Debbie Iannaci, head of PR, Communications and Research. Drawing on the responses of over 800 business travel buyers, suppliers and other business travel professionals across 41 countries, this 34th installment of GBTA’s ongoing survey series reveals the current state of the profession and industry from those who know it best. 
 
Read the full GBTA April 2024 Poll results here
 
Host & Guest Info 
Chris Ely, GBTA 
Debbie Iannaci, GBTA 
 
Music track is Space Jazz by Kevin MacLeod  
Licensed under Creative Commons: By Attribution 3.0 License