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GBTA Board View | Changing Trends in Travel Policies

The Business of Travel

Release Date: 03/17/2025

When the Data is the Story show art When the Data is the Story

The Business of Travel

In an era where data tells the truth about traveller motivations, “When the Data is the Story” explores how numbers can illuminate narratives of culture, identity, and experience. Drawing from the 2025 Traveller Identity Consensus report, Evita Robinson and Dr. Alana Dillette reveals how BIPOC traveller data does more than quantify, it humanises and reframes the industry’s understanding of community-driven exploration and global movement. Key Takeaways: How to translate raw data into storytelling frameworks that reflect lived cultural experiences. The role of inclusive data collection...

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Rethinking Corporate Travel with AI show art Rethinking Corporate Travel with AI

The Business of Travel

Brought to you by the GBTA Technology Committee Europe. In this episode Sarah Whiting & SkyLink (Episode1), Christopher Feuerecker & Blockskye (Episode 2) and Heinz Lennard Hornsby & Serko, Content will be about AI, revolutionizing the industry with a new approach, challenges with the customer demand (scope, requirements, etc.) This is the second in the podcast series featuring Christopher Feuerecker & Danielle Caviar, VP Sales Blockskye.     Music track is   Licensed under Creative Commons:  

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Are the roles of traditional TMCs becoming obsolete or just going through a serious shake-up? show art Are the roles of traditional TMCs becoming obsolete or just going through a serious shake-up?

The Business of Travel

Corporate travel management: obsolete relic of the fax machine era… or the industry’s best-kept secret weapon? Depends who you ask. Airlines will say, ‘We don’t need TMCs.’ TMCs will say, ‘Good luck with duty of care when your VP of Sales is stuck in O’Hare at 11pm.’ This 20-minute discussion will focus on the predictions and fears of the TMC's future role    Speakers: Stephanie Lachance EHI, Strategic Sales Director Mauro Di Re, Travel Portfolio and Corporate Expenses – Managing Partner at American Iron & Metal (AIM)   Brought to you by the GBTA Canada...

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Personalising the Business Travel Journey: 5 Key Trends You Need to Know show art Personalising the Business Travel Journey: 5 Key Trends You Need to Know

The Business of Travel

Personalising the Business Travel Journey: 5 Key Trends You Need to Know Dan Norris, Andrea Batchelor, Juliet Howie, Jo Westlake GBTA Europe Accommodations Committee   Music track is   Licensed under Creative Commons:    

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Rethinking Corporate Travel with AI show art Rethinking Corporate Travel with AI

The Business of Travel

This is the first in a series of podcasts from the GBTA Europe Technology Committee - exploring the opportunities for AI in the business travel industry. First up is Sarah Whiting & SkyLink.    Music track is   Licensed under Creative Commons:  

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Corporate Travel Tuesday with the Allied Leadership Council: Trends and Priorities show art Corporate Travel Tuesday with the Allied Leadership Council: Trends and Priorities

The Business of Travel

The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips.   GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories.   In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel...

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The Future of Business Travel Leadership: Re-shape, Re-frame, and Reinvigorate show art The Future of Business Travel Leadership: Re-shape, Re-frame, and Reinvigorate

The Business of Travel

Featuring Liz Fraser, Chief Revenue Officer at Serko, in this thoughtful conversation, we explore how leadership in business travel is transforming to meet the demands of a rapidly changing world. From redefining purpose and embracing AI to reinvigorating company culture and building diverse, future-ready teams—this episode uncovers the mindset shifts, skillsets, and strategies that will shape the next era of leadership. Whether you're an emerging leader or a seasoned executive, this is your roadmap to leading with impact in the future of business travel.   Music track...

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Corporate Travel Tuesday with the Allied Leadership Council: Trends and Priorities show art Corporate Travel Tuesday with the Allied Leadership Council: Trends and Priorities

The Business of Travel

The business travel industry is fueled by innovative supplier companies who focus on serving the needs of both corporate travel programs and the travelers these corporate customers send out on the road for work trips.   GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories.   In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel...

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GBTA Board View | Are You Ready for Convention? – A Buyer/Supplier Perspective show art GBTA Board View | Are You Ready for Convention? – A Buyer/Supplier Perspective

The Business of Travel

The GBTA Convention annually brings together thousands of professionals in person to connect, learn, grow and do business for the world’s $1.4 trillion business travel industry. So what can attendees expect at the upcoming GBTA Convention 2025 in Denver, July 21-23, and how can they make the most of their experience? In this podcast, GBTA Board President, Mark Cuschieri, and travel supplier, Treasurer of the GBTA Board of Directors, Kevin Sullivan, join GBTA CEO Suzanne Neufang to preview and discuss what’s new, noteworthy and not-to-be-missed for attendees heading to this year’s...

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Corporate Travel Tuesday with the Allied Leadership Council (ALC) show art Corporate Travel Tuesday with the Allied Leadership Council (ALC)

The Business of Travel

The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories. In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel trends...

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More Episodes
Corporate travel policies are more than just a set of guidelines—they define how employees travel, how companies manage costs, and how organizations adapt to an ever-changing business environment.  And they are an essential and fundamental element of the day-to-day work and long-term approach of every travel buyer. With shifting workforce dynamics, new expectations around flexibility, and ongoing efforts to balance cost control with traveler satisfaction, however, policies are evolving faster than ever. 
In this podcast, GBTA Board members and industry experts discuss the latest trends, the challenges companies face in enforcing policies, and what the future holds for corporate travel programs: 
  • Rosemary Maloney, Senior Director, Corporate Travel, The Freeman Company, and GBTA Board, Vice President 
  • Carlos Almendros, Director, Strategic Sourcing Travel, Card and Marketing Manager, Cisco Systems, and GBTA Board, Direct Seat, At Large 
  • Carol Fergus, Director, Global Travel Events and Ground Transportation, Fidelity International, and GBTA Board, Direct Seat, At Large 
  • Katie Virtue, Head of Sales and Marketing, Festive Road, and GBTA Board, Allied Seat, At Large  
The group’s discussion includes insightful and actionable insights related to travel policy evolution including: 
  • Balancing cost and employee experience  
  • Policy enforcement vs. flexibility  
  • The current state of air travel policies  
  • Adapting to changing workforce needs  
  • The future of travel policy customization  
  •  

Music track is Space Jazz by Kevin MacLeod  
Licensed under Creative Commons: By Attribution 3.0 License