439 — Leveraging data for inclusion and wellbeing
Release Date: 04/08/2025
441 — Podcasts for learning and the end of email
The Mindtools L&D Podcast
What are the benefits of podcasts for learning? How does L&D respond to people leaving the profession? Should we get rid of email? In this week's episode of The Mindtools L&D Podcast, Ross G is joined by Anna and Ross D to answer your questions! During the discussion, Ross D referenced our post '', and Cal Newport's . Ross G referenced the forecast. He also discussed (and ) Shopify CEO Tobi Lütke's recent edict on the use of AI. In 'What I Learned This Week', Anna discussed PowerPoint transitions, from . Ross D discussed his new (tidier) LinkedIn URL. . Ross G discussed the...
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440 — Terrible task? Just delegate it!
The Mindtools L&D Podcast
What drives your delegation decisions? Is it what's best for the business? Is it what's best for your team member? Is it what's best for you? In this week's edition of The Mindtools L&D Podcast, Ross G, Ross D and Dr Anna discuss: Why managers sometimes delegate tasks that they know are too difficult How the organization's culture shapes those decisions How to help managers delegate better. The paper we discussed throughout this podcast was: Maas, V. S., & Shi, B. (2023). . Management Accounting Research, 60, 100851. Ross G also referenced: Crossley, C. D., Cooper, C....
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439 — Leveraging data for inclusion and wellbeing
The Mindtools L&D Podcast
Many organizations treat 'inclusion' and 'wellbeing' as separate issues, but Dr Serena Huang - author of The Inclusion Equation - argues that the two are intrinsically linked. And, that data is how you can make better decisions about how to make a positive impact on both. In this week's episode of The Mindtools L&D Podcast, Serena joins Ross G and Dr Anna to discuss: Why these two areas are inseparable Why data in this space isn't as 'unmeasurable' as it seems Two approaches to data gathering that you can start using today. During the discussion, Dr Anna referenced on the...
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438 — Where culture and learning collide
The Mindtools L&D Podcast
We might think that what makes our team culture great (or awful) is different from what supports our learning and development. Are they so different, though? In this week’s episode of The Mindtools L&D Podcast, Ross D and Gemma are joined by L&D professional turned Culture Manager, Lois Ratcliffe to discuss: what ‘culture’ is and how it gets measured; what it takes to have a good feedback culture; the features of a learning culture. Lois refers to the three layers of organisational culture proposed by Shein. To find out more...
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437 — How to build engagement with your content libraries (Rebroadcast)
The Mindtools L&D Podcast
Digital learning content offers a scalable, always-on option to help your people build their skills and overcome workplace challenges. But often these libraries get dusty, bogged down by out-of-date content with little relevance, or hidden away in a dark corner of the intranet where no one can find them. So in this episode of The Mindtools L&D Podcast, Virgin Money’s Martin Ritchie, Digital Learning Manager, joins Ross Garner and Lara to share: How Virgin Money raise awareness of their Mind Tools content library; Techniques for promoting a...
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436 — Content libraries: Less is more
The Mindtools L&D Podcast
Most organizations offer some kind of content library to help their people develop. But how much content is too much? How do you give your people choice, without overloading them? In this week's episode of The Mindtools L&D Podcast, Ross G and Ross D are joined by Rosemary Hoskins (formerly of AstraZeneca), to discuss: Why are extensive content libraries a problem (as well as a solution) for organizations? What mechanisms help people find the right content, at the right time? Does it matter if people like the content we provide? The article Rosemary wrote with Marc Zao-Sanders was...
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435 — What will be hot in workplace L&D in 2025?
The Mindtools L&D Podcast
Unsurprisingly, artificial intelligence once again topped the results of Donald Taylor’s Global Sentiment Survey. Almost every other option on the survey lost vote-share this year, with the exception of the ‘value trio’. So, what do these findings tell us about the state of L&D, and how the profession is evolving? In this week’s episode of The Mindtools L&D Podcast, Don joined Ross D and Ross G for our annual breakdown of the survey’s results. We discuss: what the Global Sentiment Survey is (and what it isn’t); AI's unprecedented dominance of...
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434 — Cyborgs, centaurs and the role of choice infrastructure
The Mindtools L&D Podcast
It’s ‘Bring Your Paper to Work’ day at Mindtools Towers, as Ross G, Ross D and Dr Anna each take turns to share an academic study that they think has key insights for L&D professionals. We discuss: The impact of AI on critical thinking, as investigated in: Lee, H. P. H., Sarkar, A., Tankelevitch, L., Drosos, I., Rintel, S., Banks, R., & Wilson, N. (2025). . How consultants who use AI act either as ‘cyborgs’ or ‘centaurs’ in: Dell'Acqua, F., McFowland III, E., Mollick, E. R., Lifshitz-Assaf, H., Kellogg, K., Rajendran, S., ... & Lakhani, K. R. (2023). ....
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433 — What does ‘AI literacy’ look like in organizations?
The Mindtools L&D Podcast
The World Economic Forum’s recent ‘Future of Jobs’ report positioned ‘AI and big data’ and ‘technological literacy’ as skills that will become increasingly important over the next five years. But what do these skills look like in practice? What do we mean when we talk about ‘AI literacy’? In this week’s episode of The Mindtools L&D Podcast, Ross D and Anna are joined by Erica Werneman Root, legal consultant and co-founder of Knowledge Bridge, to discuss: what ‘AI literacy’ means in different contexts; the compliance implications of...
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432 — Sales enablement for product teams
The Mindtools L&D Podcast
In last week’s episode of The Mindtools L&D Podcast, we explored sales enablement from the perspective of sales and marketing teams. But where do product teams fit in? Beyond building products, what role do these teams play in generating revenue? For the second instalment in our two-part series on sales enablement, Ross D and Lara are once again joined by Darren Bezani, Chief Salecologist at Salecology, to discuss: why it’s important to involve product teams in sales enablement; the behaviors we want product teams to demonstrate; how...
info_outlineMany organizations treat 'inclusion' and 'wellbeing' as separate issues, but Dr Serena Huang - author of The Inclusion Equation - argues that the two are intrinsically linked. And, that data is how you can make better decisions about how to make a positive impact on both.
In this week's episode of The Mindtools L&D Podcast, Serena joins Ross G and Dr Anna to discuss:
- Why these two areas are inseparable
- Why data in this space isn't as 'unmeasurable' as it seems
- Two approaches to data gathering that you can start using today.
During the discussion, Dr Anna referenced ProPublica's reporting on the bias they discovered in software used to predict future criminals.
Ross referenced the work Mindtools did with Burberry, around 'allyship'.
In ‘What I Learned This Week’, Ross discussed the origin of the term 'Bluetooth', which he learned from The Rest is History podcast.
Dr Serena's book, The Inclusion Equation, is available now.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And to speak to our Insights team (including Dr Anna) about your learning measurement needs, just send her a note on LinkedIn or email [email protected]
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