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Overcoming Setbacks: A Look at Resilience & Psychological Safety

Gracious & Strong

Release Date: 04/29/2021

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Gracious & Strong

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Gracious & Strong

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Part 2: A Conversation with Former Walmart Executive, Gisel Ruiz show art Part 2: A Conversation with Former Walmart Executive, Gisel Ruiz

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In Part 2 of my conversation with Gisel Ruiz, we'll discuss what fuels her drive to succeed and overcome obstacles, and how her Latina heritage empowered her during her 26-year career in roles including EVP/COO at Walmart US, EVP of People at Walmart International, and EVP/COO at Sam’s Club. She also opens up about the importance of active listening, surrounding yourself with great talent, and empowering your team.

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Part 1:  A Conversation with Former Walmart Executive, Gisel Ruiz show art Part 1: A Conversation with Former Walmart Executive, Gisel Ruiz

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This week’s episode features one of my dearest friends and former colleagues, Gisel Ruiz. Gisel is not only an authentic and insightful woman but an accomplished globally minded leader who recently retired from a 26-year career with Walmart, Inc. She shares stories from her journey from a store manager to the corporate office. We also discuss her Latina heritage and the lessons she learned growing up as the daughter of two field workers who became small business owners.

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This week’s episode comes straight from the heart as we prepare to celebrate Mother’s Day and the crucial role mothers play in our lives. In honor of this special day, I’ve asked the most important person in my life to join me in one of the most candid discussions I’ve yet to have on the podcast. That person is of course, my daughter, Kyndall Swanson. She is my greatest joy and this is truly a special and insightful conversation. We sat down and asked each other very real questions and gave very honest answers on what it was like for each of us to navigate the nuances of work, life,...

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Overcoming Setbacks: A Look at Resilience & Psychological Safety show art Overcoming Setbacks: A Look at Resilience & Psychological Safety

Gracious & Strong

In today’s episode of the Gracious & Strong podcast, I’m sharing about two emerging concepts that resonate with leaders now more than ever: Resilience and Psychological Safety.

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More Episodes

As we continue to re-enter the workplace, it’s evident that things simply won’t be the same as we once knew. One of the biggest differentiators among leaders is resilience -- the ability to bounce back from setbacks. 
 
I recently was invited to speak to students and industry leaders at Western Michigan University’s virtual 55th Annual Food Marketing Conference, “Thriving in the Age of Uncertainty”. I spoke on one of my most relevant and most-requested topics – Mastering Change. This time, I put extra focus on a couple of topics resonating with leaders now more than ever.
 
In today’s episode of the Gracious & Strong podcast, I’m sharing an excerpt from the conference where I examine two emerging leadership concepts: Resilience and Psychological Safety.  

Here’s a preview of what we’ll discuss:

  • Positive influences of resilience on work satisfaction, engagement (and even your own health and wellness)
  • Finding ways to excel and learn in “untested” situations
  • 5 skilled (and less-skilled) behaviors of resilient people
  • The power of our support systems
  • Creating an environment of empathy, conducive to growth

We’ve all experienced likely the biggest setback of our lifetime, but it’s given us the opportunity to set ourselves apart as leaders who consider the needs of our teams, and not just ourselves.