Elevate Eldercare
In this episode, AgingIN CEO Susan Ryan sits down with longtime senior living leader and consultant Michele Holleran for a wide-ranging conversation on leadership, resident voices, and why brain health must become a strategic priority in senior living. A passionate advocate for leadership development, Michele discusses her role in initiatives such as the Larry Minnix Leadership Academy, the LeadingAge Women in Leadership Task Force, and the Senior Living Women’s Leadership Retreat, all aimed at cultivating the next generation of mission-driven...
info_outlineElevate Eldercare
In this episode, AgingIN CEO Susan Ryan sits down with Bob Kramer to explore a career shaped by purpose, perspective, and a deep commitment to improving the lives of older adults. Kramer reflects on his personal and professional journey—from his early work as a pastor, to leadership roles in government, to founding the National Investment Center for Seniors Housing & Care (NIC)—and the values that have guided his work across decades in aging services. Throughout the conversation, Kramer emphasizes the importance of legacy, listening, and being “multilingual” across sectors,...
info_outlineElevate Eldercare
In our final replay of 2025’s most popular conversations, Lisa McCracken, head of research and analytics at the National Investment Center for Seniors Housing & Care (NIC), sits down with AgingIN CEO Susan Ryan to discuss her organization’s work to demystify the financial side of eldercare with data. In what was a clear-eyed forecast of the year, McCracken examines how high-quality, third-party information can inform the next generation of services and supports for older adults. You can’t fix what you can’t measure, but far too often, leaders from around the eldercare...
info_outlineElevate Eldercare
This week’s replay, one of the most popular episodes of 2025, features a profound conversation between Barry Barkan, visionary eldercare advocate and Pioneer Network co-founder, and AgingIN CEO Susan Ryan. These longtime friends discuss reimagining aging and the transformative potential of community, spirit, and consciousness. Barkan shares his journey from founding the Live Oak Institute to helping launch the Pioneer Network, driven by a belief that aging is not a problem to solve but a gift to elevate. He recounts his efforts to create a regenerative, inclusive community at...
info_outlineElevate Eldercare
As we continue to replay the most popular episodes of 2025, this week’s features an insightful interview by AgingIN CEO Susan Ryan as she sits down with senior living innovator Andy Carle, consultant and founder of . Andy shares his personal journey into eldercare and the bold moves he’s made to elevate the field, from founding a 70-community company to creating the first university-level curriculum for senior living executives. Andy also dives into the concept of “nana technology”—his term for tech that supports aging with dignity—and explores the rise of University...
info_outlineElevate Eldercare
This week’s episode is a replay of one of the most popular of 2025. It features a conversation with policy experts Joe Angelelli and Anne Montgomery as they discuss the EINSTEIN Option (which is now known as Connected Communities), a collaborative effort of eldercare changemakers dedicated to advancing a comprehensive plan to reimagine the entire care delivery system. The late Alex Spanko, who served as AgingIN’s director of communications and marketing at the time, moderates a compelling conversation about how this model could create full care continuums in communities around the country,...
info_outlineElevate Eldercare
This week marks our first of four encore episodes this month – the most popular of 2025. As we close out the year, we are happy to present @AgingIN CEO Susan Ryan’s interview with Village to VillageNetwork national director Barbara Sullivan. The Village to Village Network works to create durable webs of support in communities all across the country, organizing volunteers to provide the kind of nuts-and-bolts assistance — transportation, home maintenance, tech support — and social experiences that make thriving in place possible. Sullivan joins Ryan to discuss her journey through...
info_outlineElevate Eldercare
This week on Elevate Eldercare is an encore episode with former U.S. Surgeon General and current AgingIN Board Member, Joycelyn Elders, MD. In honor of the Thanksgiving holiday, we thought this very special discussion, in which AgingIN’s Susan Ryan and the late Alex Spanko (who served as director of communications from 2021 to 2024) engage Dr. Elders in a discussion about her trailblazing life and career. An added motivation for the replay of this episode is that the New York Academy of Medicine recently presented Dr. Elders with the . With humor and refreshing honesty, Dr. Elders...
info_outlineElevate Eldercare
In this week’s episode of Elevate Eldercare, AgingIN CEO Susan Ryan welcomes Bob Chapman, CEO of Barry-Wehmiller and a global ambassador for human-centered leadership. Chapman shares how he transformed a struggling $20 million family business into a thriving $4 billion enterprise by embracing a simple but radical idea: leaders have a profound responsibility for the lives entrusted to them. Drawing on decades of experience across industries—including healthcare, government, education, and business—Ryan and Chapman dive into why empathy, listening, and recognition are not...
info_outlineElevate Eldercare
In this episode, AgingIN CEO Susan Ryan welcomes Steve Nygren, visionary founder of Serenbe, a pioneering biophilic community outside Atlanta that blends sustainability, wellness, and human connection. Beginning in 1991 as an impromptu farm purchase, Serenbe has become a decades-long experiment in how people can live harmoniously with nature—and with each other. Steve shares his story, which includes a transition from a successful hospitality career to a life dedicated to community building and land preservation. Confronted by the threat of urban sprawl, he turned his private...
info_outlineIn this episode, AgingIN CEO Susan Ryan sits down with Bob Kramer to explore a career shaped by purpose, perspective, and a deep commitment to improving the lives of older adults. Kramer reflects on his personal and professional journey—from his early work as a pastor, to leadership roles in government, to founding the National Investment Center for Seniors Housing & Care (NIC)—and the values that have guided his work across decades in aging services.
Throughout the conversation, Kramer emphasizes the importance of legacy, listening, and being “multilingual” across sectors, disciplines, and viewpoints. He shares how understanding the language of policy, finance, healthcare, and community is essential for leaders seeking to drive meaningful change in senior living and longevity.
The discussion examines the evolving senior living landscape, including the growing gap between lifespan and health span, the increasing demand for housing and care, and the urgent need for innovation beyond traditional private-pay models. Kramer introduces concepts such as “next stage living,” lifestyle-driven communities, and the rise of active adult products, along with the integration of primary care, prevention, and chronic disease management to support longer, healthier lives.
Kramer advocates for greater integration of older adults into the workforce and volunteer efforts, noting their potential to address challenges such as loneliness, caregiving shortages, and community resilience. He calls for a cultural shift that values the contributions of older adults and confronts the ageist assumptions that limit participation.
In closing, Kramer offers candid advice for current and emerging leaders: seek out differing perspectives, challenge assumptions, build operational expertise, and remain open to learning across boundaries. While acknowledging the policy, market, and demographic challenges ahead, he remains optimistic—pointing to collaboration, innovation, and perseverance as essential tools for meeting the needs of an aging population.