Group Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we interview Niki Ramirez of HR Answers about how human resources plays a role in effective leadership and a successful group practice. We discuss: Skills that make clinicians effective leaders, and common friction points for clinician leaders How Niki helps group practice leaders develop effective communication skills Progressive discipline, directive coaching, and non-directive coaching The importance of clear expectations and policies Shared...
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Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share how we recommend behavioral health practices safely and appropriately dispose of devices that won’t turn on. We discuss: Why smashing devices with lithium-ion batteries is a safety hazard Documentation for disposing of devices that won’t turn on Making sure the device actually won’t turn on Devices that are safe to physically destroy Electronic device recycling programs Listen here: For more, PCT Resources — Practical tools,...
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Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Dr. Kristen Allott about how mental health providers can support client well-being by looking at the foundational aspects of wellness. We discuss: How mental health is impacted when the power supply for the body (food, sleep, exercise, breathing) isn’t adequate Our primary attachment being to our body The impact of adrenaline in the body, and how that impacts folks with complex trauma, especially if they don’t eat regularly How understanding...
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Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re discussing a topic that’s come up frequently in the wake of the Clancy case: mandated reporting. We cover: Misconceptions around mandated reporting Mandatory reporting vs. other legal and ethical duties that apply What a clinician needs to evaluate when there is concern harm may occur Permission to disclose vs. duty to protect Tarasoff duties and liabilities Determining what is required and what is permitted under applicable law The framework that...
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Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we answer a listener question and provide clarification on whether securing outbound email in Google Workspace (as discussed in Episode 623) would constitute a HIPAA violation. We discuss: Why blanket claims about HIPAA violations or HIPAA requirements from service providers or vendors raise our ethical hackles Opportunistic vs. forced TLS Legacy TLS and how it would be used with the forced TLS setting configured in Google Workspace What HIPAA actually...
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Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we go over some common questions we get at PCT about the HIPAA designated Security Officer role. We discuss: The primary purpose of the Security Officer’s role What is actually required of the person in this role Determining the right person for this role in your practice Tasks that can be passed off to a Deputy Security Officer Operational structure for Security Officers and Deputy Security Officers Whether the Security Officer or Deputy Security...
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Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we recap what behavioral health practice owners should know from day one of the HIPAA Security Conference. We discuss: The timeline for proposed Security Rule changes What practices must have documented in writing according to the current Security Rule Encryption being reasonable and appropriate in almost every practice environment Expanding risk analysis enforcement initiative to include risk management Why risk analyses are foundational, and what they have...
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Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share a HIPAA-friendly way for therapy practice owners to get useful information about how their websites are performing, via Google Search Console. We discuss: What Google Search Console can tell you about your website The crucial differences between Google Analytics and Google Search Console Why Search Console is permissible for therapy practice websites Caveats and what to consider when configuring Search Console Listen here: For more, Resources for...
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Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we unpack the reasoning, step by step, behind PCT’s position on Google Analytics for therapy practices. We discuss: Can website activity constitute Protected Health Information? HIPAA’s definition of healthcare operations vs. HIPAA’s definition of marketing Business Associates, and how there is no BAA available for Google Analytics The disclosures required for HIPAA authorization for marketing activity Cases where collecting PHI without a BAA has gone...
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Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Julie Herres of GreenOak Accounting about how there’s still good money to be made in private practice, and what you need to know to make it. We discuss: Profitability and intentionality, and what it takes to stay on track Rate changes and cost of living changes impacting group practices How Julie would respond to practice owners who are feeling the squeeze right now Setting up the financials for a healthy practice Compensation for pre-licensed...
info_outlineWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
In our latest episode, we have exciting updates for cross-jursidictional and multi-jurisdictional practice.
We discuss:
- The Counseling Compact, and the states in which it is live
- The ETA for the Social Work Licensure Compact going live
- Access MFT’s licensure portability effort
- Portability-friendly laws and how they differ from rights for temporary practice
- PSYPACT updates
- Physical location restrictions and requirements for providers under compacts
- Details of our upcoming CE training: Legal-Ethical Cross-Jurisdictional Telemental Health in 2026: Interstate, International, and Complex Practice Considerations
Listen here: https://personcenteredtech.com/group/podcast/
For more, visit our website.
PCT Resources:
- New on-demand CE training: Legal-Ethical Cross-Jurisdictional Telemental Health in 2026: Interstate, International, and Complex Practice Considerations
Presented by Eric Ström, JD, PhD, LMHC and Liath DaltonA 3-hour legal-ethical CE training for clinicians navigating the realities of modern telemental health practice, where clients travel, relocate, attend college out of state, split time between households, or receive care while physically located somewhere other than the clinician’s primary licensing jurisdiction.This updated training moves beyond a basic “am I allowed to practice there?” analysis into advanced practical application. Participants examine practice-authority pathways, temporary practice allowances, PSYPACT, the Counseling Compact, the Social Work Licensure Compact, MFT portability developments, clinician-location versus client-location issues, international practice considerations, payer and malpractice concerns, emergency planning, confidentiality and mandatory reporting conflicts, minor consent and parent/guardian access issues, and documentation of due diligence.
Participants also receive practical worksheets to support jurisdictional verification, international due diligence, and mapping applicable laws, risks, and practice implications — helping clinicians move from identifying a possible permission pathway to evaluating the conditions, conflicts, capacity, documentation, and risk-management steps needed to make a grounded practice decision.
Recommended for any clinician providing teletherapy, as well as practice owners, supervisors, clinical directors, compliance leads, and other practice leadership responsible for supporting cross-jurisdictional care decisions. This training can also be assigned to team members through PCT’s free team training management system (Group Practice Care basic.)
As one participant shared: “Thank you for an absolutely excellent presentation! The presentation is a home run, and I will recommend it to my colleagues… I have a somewhat unique perspective on teletherapy and licensure mobility from working on these issues at the state, national, and international regulatory levels. The information that you provided is clear, direct, easy to follow, and accurate.”
- PCT's free (!) Teletherapy Practice Rules by State Tool
Whenever teletherapy sessions occur when the client -- or therapist -- are physically located outside the state of the clinician's licensure at the time of session, cross-jurisdictional practice is occurring. It is necessary to answer the question of whether it is permissible for you to work with that client in that state, regardless of whether the presence in another jurisdiction is temporary or not.In addition to the fundamental question of whether practice is permitted, and the particulars of how it is permitted, it is important to identify rules of practice, and training requirements, in order to be equipped with the information you need to follow for navigating legal-ethical cross-jurisdictional practice.This tool is a supportive resource to help you identify that information, link you to the authoritative source, and document your performance of due diligence when conducting cross-jurisdictional practice within the United States. - PCT’s Clinical Staff Teletherapy Training
- PCT’s Teletherapy Director and Supervisor Training for Group Practices
- PCT’s Teletherapy Manuals and Forms for Group Practices
- HIPAA Risk Analysis & Risk Mitigation Planning service for mental health practices — care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health practice, and a mitigation checklist to help you reduce your risks.
- If you’re navigating filing a breach report and you haven’t completed a documented “thorough and accurate” HIPAA Security Risk Analysis that meets the foundational Security Rule requirements, this is something you want/need to do so it can be reflected in your breach report to the OCR (HIPAA regulators)
- PCT’s Comprehensive HIPAA Security Compliance Program (discounted) bundles:
- For Group Practices
- For Solo Practitioners
- Comprehensive HIPAA Security Policies & Procedures
- Forms & Logs for documenting implementation and maintenance of Policies & Procedures in practice
- Device & Workspace Security Suites
- Direct Support & Consultation from PCT team + therapist attorney Eric Ström, JD PhD LMHC (live & recorded + searchable library)
- Includes the Risk Analysis & Risk Mitigation Planning service + tool
- HIPAA Security & Privacy Ethics training