Group Practice Tech
Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices.
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Episode 501: What We’re Keeping an Eye on and What You Need to Know That Will Be Impactful to Your Practice in 2025
01/10/2025
Episode 501: What We’re Keeping an Eye on and What You Need to Know That Will Be Impactful to Your Practice in 2025
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share an overview of the big stories, developments, and regulatory changes that will impact group practices in 2025. We discuss: A proposed change to the HIPAA Security Rule, and how it will impact group practices OCR resuming their HIPAA Compliance Audit program Updates on telehealth provisions and exceptions for Medicare and important dates to know Updates on the Counseling Compact and the Social Work Licensure Compact Upcoming regulatory changes for AI use and our current recommendations Listen here: For more, Resources: Proposed New Rule From HHS: Resumption of OCR's (the HIPAA Regulators) New Rule: New Rule: PCT Resources: Relevant on-demand, legal-ethical CE training: Addresses the practical applications of the US Supreme Court’s ruling in Dobbs v. Jackson Women’s Health Organization, with particular focus on the impacts this decision has on client confidentiality and documentation of clinical services Relevant on-demand, legal-ethical CE training: Gain insights into the benefits and challenges of incorporating AI technologies into their practice, understand the clinical implications, and learn how to navigate legal and ethical guidelines while maintaining compliance with HIPAA regulations. PCT's Comprehensive HIPAA Security Compliance Program (discounted) bundles: For For PCT's service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks. weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
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Episode 445: Google has a New Appointment Scheduler
12/20/2024
Episode 445: Google has a New Appointment Scheduler
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share information about Google’s new Appointment Scheduler feature. We discuss: How the feature works and pros and cons compared to similar software Whether this new feature is HIPAA compliance compatible What Google Workspace tiers include this new functionality Usage guidance for this new feature Our free Google Workspace Resource Center where you can get more support Listen here: For more, Resources Google Help Center: PCT Resources Related on-demand workshop (non-CE) *free*: this seminar presents systems run by Google Workspace that will make your practice life easier and help you meet or exceed your security and HIPAA compliance requirements. PCT's (*free*) Includes a handy checklist! PCT's free -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs optional accompanying on-demand CE training: (1 legal-ethical CE credit hour) weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 444: Guess the Culprit of the Latest HIPAA Penalty: It's MFA and Phishing Scams [Show Notes]
12/13/2024
Episode 444: Guess the Culprit of the Latest HIPAA Penalty: It's MFA and Phishing Scams [Show Notes]
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we cover the culprit of the latest HIPAA penalty, how it happened, and how you can take action to stop it from happening to you. We discuss: Instances of monetary HIPAA penalties Sharing login credentials between workforce members vs with unauthorized third parties The importance of multi factor authentication Using the Google Authenticator app for MFA Listen here: For more, Resources: About the violations & penalty: PCT Resources: Related Training (non-CE): A collection of three short courses helping you and your staff maintain your security awareness through better handling of PHI in public, avoiding inappropriate disclosures, and preventing phishing and social engineering attacks. Referenced podcast: weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 443: Your Phone Calls Might Not Be Secure
12/06/2024
Episode 443: Your Phone Calls Might Not Be Secure
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we dive into the importance of secure phone communications for therapy providers. We discuss: The recently revealed hack of major global telecom providers The difference between secure communications and non-secure communications The difference between HIPAA secure and HIPAA friendly How clients can opt out of secure communications Which VoIP services are HIPAA secure (and which major one isn’t) Reframing HIPAA security as client care Listen here: For more, Resources Article: Officials from the FBI and the Cybersecurity and Infrastructure Security Agency say the major Chinese hack began in late spring, and they are strongly urging Americans to use encrypted communications. PCT Resources Related on-demand CE Training: (3 legal-ethical CE credit hours) Learn about the legal-ethical considerations of modern communication channels in the context of real world practice and client needs. **ideal for leadership PCT's free -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs optional accompanying on-demand CE training: (1 legal-ethical CE credit hour) weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 442: What You Should Know About Apple's Private Relay Function
11/29/2024
Episode 442: What You Should Know About Apple's Private Relay Function
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss Apple's Private Relay function and whether it can be used in a group practice context. We discuss: Security policies around network security and device security, particularly BYOD policies How Private Relay works, and its limitations How Private Relay is similar to a VPN (and how it is different) What functionality is required for network and device security Private Relay alternatives and their limitations Our recommended VPN service Listen here: For more, PCT Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 441: What the Rate Cuts for Headway and Alma Mean to You
11/22/2024
Episode 441: What the Rate Cuts for Headway and Alma Mean to You
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explore the impact of the recent rate cuts for Headway and Alma clinicians. We discuss: The common anxieties around corporate/VC owned telehealth companies The incentives these companies use to lure clinicians The cracks starting to appear in these companies How the rate cuts will impact clinicians How the rate cuts will impact group practices and solo practices Listen here: For more, Resources Clear Health Costs article: Clear Health Costs article: PCT Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 440: MFA Made Easy with Google Authenticator
11/15/2024
Episode 440: MFA Made Easy with Google Authenticator
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re chatting about multi-factor authentication for group practices. We discuss: What multi-factor authentication is and why it’s important Different types of factors for authentication What Google Authenticator is and how it works What accounts you can use Google Authenticator for HIPAA considerations for using Google Authenticator Using Google Authenticator appropriately in a group practice context Listen here: For more, Resources Google Help: Tech Target: TherapyNotes: (Including Google Authenticator) PCT Resources Related Training (non-CE): A collection of three short courses helping you and your staff maintain your security awareness through better handling of PHI in public, avoiding inappropriate disclosures, and preventing phishing and social engineering attacks. weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 439: What Info is Actually Part of the Client's Record
11/01/2024
Episode 439: What Info is Actually Part of the Client's Record
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain what makes up a client’s record. We discuss: HIPAA regulations vs. state laws What communications are included in a client’s record and why The distinction between progress notes and psychotherapy notes Resources for training your staff on rethinking notes The Open Notes Rule Managing documentation compliance in your practice Listen here: For more, Resources (under HIPAA) (JD Supra article) PCT Resources CE courses: (2 legal-ethical CE credit hours) and/or (2 legal-ethical CE credit hours Group Practice Tech podcast, weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 438: Google's Gemini AI Tool & HIPAA
10/29/2024
Episode 438: Google's Gemini AI Tool & HIPAA
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we look at Google’s Gemini AI tool through a HIPAA lens. We discuss: Common use cases for Gemini in a group practice context What’s covered under the Google Workspace BAA (and what isn’t) Ethical and legal considerations for using PHI with AI tools Informed consent for clients when AI tools are used for clinical documentation Establishing a Gemini usage policy for your practice Listen here: For more, Resources Google's Google's Google's (see Gemini section) PCT Resources CE courses: (2 legal-ethical CE credit hours) and/or (1.5 legal-ethical CE credit hours) weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 437: Hurricanes, HIPAA Waivers, and Support
10/11/2024
Episode 437: Hurricanes, HIPAA Waivers, and Support
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re chatting about what to do if your practice experiences a natural disaster, like a hurricane. We discuss: The recent hurricanes impacting the southeast US Prioritizing access to care Limited HIPAA waivers for disasters and emergencies And situations where the waivers would apply Resources for group practices in and out of the affected areas Listen here: For more, Resources & Support For information about how the HIPAA Privacy Rule applies in a public health emergency, visit the () or you may use the (). curated by Patrick Casale of All Things Private Practice organized by Patrick Casale
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Episode 436: Neurodivergent Leadership and Fostering a Neurodivergent-friendly Work Culture, with guest Patrick Casale
10/04/2024
Episode 436: Neurodivergent Leadership and Fostering a Neurodivergent-friendly Work Culture, with guest Patrick Casale
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re joined by Patrick Casale from All Things Private Practice to talk about how to create a neuro-affirming therapy practice. We discuss: Understanding your own neurotype as a leader Considerations for developing a neuro-affirming workplace Creating an environment where staff can ask for the accommodations they need Resources for practice owners to improve accessibility Therapist directories that prioritize accessibility and identity Soliciting feedback from staff Listen here: For more, Resources Join Liath and Patrick for the for group practice owners and leaders in Chania, Greece! with Patrick podcast with Patrick and Dr. Megan Neff Empowered Escapes --> Helping Mental Health & Neurodivergent Business Owners Doubt Themselves & Do It Anyway
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Episode 435: Doubt Yourself, Do It Anyway – Discussing Authentic Leadership with guest Patrick Casale
09/27/2024
Episode 435: Doubt Yourself, Do It Anyway – Discussing Authentic Leadership with guest Patrick Casale
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re joined by Patrick Casale from All Things Private Practice to talk about leadership and authenticity. We discuss: What “doubt yourself, do it anyway” means The fear and power of vulnerability Patrick’s retreats and summits for mental health professionals Expanding beyond private practice Using fear as a gas pedal, not a brake Next year’s retreat for leaders in Greece, hosted by Patrick, where Liath is speaking Listen here: For more, Resources Join Liath and Patrick for the for group practice owners and leaders in Chania, Greece! Empowered Escapes --> Helping Mental Health & Neurodivergent Business Owners Doubt Themselves & Do It Anyway Check out Liath's guest episode on the podcast:
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Episode 434: Secure, Efficient, and Effective Ways to Record Client Sessions When Needed
09/20/2024
Episode 434: Secure, Efficient, and Effective Ways to Record Client Sessions When Needed
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re explaining how to securely record in person and teletherapy client sessions. We discuss: Why sessions may need to be recorded The risks around different ways to record sessions The easiest way to record sessions securely (for most practices, without adding a new service to your tech stack) Exactly how to record sessions in Google Meet For sessions using Google Meet, another teletherapy platform, and meeting in person Usage notes with tips to make the process run smoothly for clinicians and clients Listen here: For more,
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Episode 433: Intersections of Accessibility & Technology in Therapy Practice
09/13/2024
Episode 433: Intersections of Accessibility & Technology in Therapy Practice
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with therapist Emily Decker about how to make group practice more accessible, both for clients and staff. We discuss: The number of mental health clinicians who are disabled Navigating identity as a disabled person and as a helping professional, especially where those identities intersect Practice culture and neurodivergence Ways to create a disability affirming culture within group practice (for clients and staff) Unpacking what professionalism means What accessibility means What disability means Internalized ableism Unpacking what’s actually needed for therapy and what isn’t Universal Design, and how to apply it for therapy practices Our upcoming CE training with Emily on this topic Listen here: For more, PCT Resources 2 legal-ethical CE credit hour training (live and recorded), presented by Emily Decker, MS, LPC, NCC, This training aims to create familiarity and comfort for therapists providing teletherapy and combat stigma and inaccessibility in teletherapy. The conversation is situated within an anti-oppressive and neurodivergent-affirming framework, connecting concepts of accessibility and disability justice with mental health care, and provides an overview of legal and ethical issues pertaining to accessibility within teletherapy, including identifying and dispelling common myths about accessibility and disability, and identifying specific, concrete resources for therapists to use to enhance the accessibility of their services. Resources Recommended by Emily Book: by Emily Ladau (free! and geared towards educators and supervisors) Textbook: by Rhoda Olkin This author also has a webinar on this topic: Textbook: by Erin E. Andrews Book: by Alice Wong (also has a great website and podcast by the same name)
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Episode 432: Decisions Around Designating Your Security Officer
09/06/2024
Episode 432: Decisions Around Designating Your Security Officer
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss what to consider when designating your security officer in a mental health group practice. We discuss: What a security officer is The difference between a security officer and a privacy officer and what each is responsible for Who can be a security officer, and whether the role can be outsourced The qualities to look for when appointing a security officer or deputy security officer The time commitment required to be a security officer How PCT’s resources can help your practice’s security officer Listen here: https://personcenteredtech.com/group/podcast/ PCT Resources: PCT's (10 legal-ethical CE credit hours) weekly (live & recorded) direct support & consultation with the PCT team + Eric Ström, JD PhD LMHC (monthly) : assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) : assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks and implement required safeguards.
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Episode 431: Harnessing the Potential of Medicaid for Your Practice
08/23/2024
Episode 431: Harnessing the Potential of Medicaid for Your Practice
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re chatting again with Gabrielle Juliano-Villani, this time about what to consider when accepting Medicaid as a group practice. We discuss: The main differences between Medicare and Medicaid What makes a practice a good fit as a Medicaid provider Reimbursement rates and to find what they are in your state Things to keep in mind when considering accepting Medicaid Being prepared for an audit The process to become a Medicaid provider Credentialing timeframes What the application looks like Provider restrictions under Medicaid HIPAA responsibilities for providers who accept Medicaid Our upcoming panel discussion on the intersection of Medicare, Medicaid, and HIPAA Listen here: For more, Resources: Connect with Gabrielle for resources, consulting and support around Medicaid [and Medicare] at PCT Resources: with Gabrielle and Liath (live session on 10/11/24) On-demand trainings (not designated as CE) presented by Gabrielle: and for weekly (live & recorded) direct support & consultation, Group Practice Office Hours, with the PCT team + Eric Ström, JD PhD LMHC (monthly)
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Episode 430: You're Considering Selling Your Practice - What You Need to Know
08/16/2024
Episode 430: You're Considering Selling Your Practice - What You Need to Know
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Gabrielle Juliano-Villani, LCSW of Medicare Consulting for Therapists about what to consider if you’re thinking of selling your group therapy practice. We discuss Gabrielle’s personal experience selling her practice; how the market for selling a practice has changed since 2021; what types of practices are getting a lot of interest currently; who is buying group practices right now; what the process of selling looks like and where to start; valuing your group practice; working with a broker and an attorney; staying on during the transition; costs to keep in mind when selling; and questions to ask yourself if you’re considering selling your practice. Listen here: For more, Resources: Connect with and support around scaling & selling a group practice PCT Resources: On-demand trainings (not designated as CE) presented by Gabrielle: and for weekly (live & recorded) direct support & consultation, Group Practice Office Hours, with the PCT team + Eric Ström, JD PhD LMHC (monthly)
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Episode 429: Clearing Up Misconceptions About BYOD Device Security
08/09/2024
Episode 429: Clearing Up Misconceptions About BYOD Device Security
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re discussing the scope of responsibility and liability for device security in group practice. We cover what handling PHI means; device security measures for devices that touch PHI; a multi-prong approach to device security; Safe Harbor requirements; the benefits of having Safe Harbor in place; Safe Harbor and state data breach laws; the cost of implementing Safe Harbor on all devices. Listen here: For more, PCT Resources PCT article: PCT podcast episode: weekly (live & recorded) direct support & consultation service, assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks and implement required safeguards.
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Episode 428: How to Manage Security Reminders for Your Team
08/02/2024
Episode 428: How to Manage Security Reminders for Your Team
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain what goes into HIPAA security reminders, which are required under the HIPAA Security Rule. We discuss our favorite resources for security reminders; our PCT security reminder memes for group or solo practice; documenting security reminders; why security reminders are more useful than annual training; and using current events to inform your security reminders. Listen here: For more, . Resources: Sign up for the OCR's listserv Sign up for HealthIT Security's newsletter as well, which you can do (the signup is in a box on the righthand of the screen) Sign up for Bruce Schneier of Schneier on Security's newsletter PCT Resources: PCT's free digital Sign up for PCT's free Assignable staff training: A collection of three short courses helping you maintain your security awareness through better handling of PHI in public, avoiding inappropriate disclosures, and preventing phishing and social engineering attacks. PCT podcast episode: weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 427: The CrowdStrike Drama and What We Can Learn from It
07/26/2024
Episode 427: The CrowdStrike Drama and What We Can Learn from It
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re covering the recent CrowdStrike update that impacted over 8.5 million Windows computers and what group practice owners can learn from this experience. We discuss what happened with CrowdStrike; being proactive instead of reactive in regard to technology failures; critical operations; managing critical data backups; creating contingency plans for operational continuity; and the importance of practicing your contingency plans. Listen here: For more, Resources Healthcare Leaders article: PCT Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks. PCT's free Step 1 of the PCT Way -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs
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Episode 426: Creating Community for Clinicians, With Special Guest Melissa Wesner
07/19/2024
Episode 426: Creating Community for Clinicians, With Special Guest Melissa Wesner
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re chatting with Melissa Wesner about how to build community as a group practice. We discuss Melissa’s clinician community membership in Baltimore; a different approach to networking; dealing with isolation and burnout as clinicians; community and wellness needs; how to replicate this community group for clinicians in your area; self care as a business strategy; balancing life and business success; taking self-care off the back burner; and how to take action when you’re feeling burned out. Listen here: For more, About Melissa Melissa Wesner is a Licensed Clinical Professional Counselor, Brainspotting Consultant, and Founder of LifeSpring Counseling Services, a group counseling practice in Maryland. She's also the host of the Dreaming and Doing podcast, a podcast for big dreamers and action takers. Connect with Melissa (IG LifeSpring page) (Dreaming and Doing podcast IG page) (FB page) (in-person) -- If people sign up by 9/15/24 using the code EARLYBIRD, their first month in the membership will be free. PCT Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 425: Another Relevant VPN Discussion
07/12/2024
Episode 425: Another Relevant VPN Discussion
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re talking about VPNs, or Virtual Private Networks. We discuss when to use a VPN in a group practice context; how VPNs work; the VPN that we recommend, and why it’s our go-to; and which plan we recommend for group practice (and when you need a higher level of functionality). Listen here: For more, Resources Tom's Guide: PCT Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks. PCT's free Step 1 of the PCT Way -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs
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Episode 424: Licensure Compact Status Updates
07/05/2024
Episode 424: Licensure Compact Status Updates
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we have updates to share about licensure compacts! We discuss the Counseling Compact and the Social Work Licensure Compact; timelines to be aware of; the benefits of Compacts for group practice; which Compact will open up next; PSYPACT; options for LMFTs; and advocating to make your voice heard. Listen here: For more,
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Episode 423: New HIPAA Privacy Final Rule to Support Reproductive Health Care Privacy
06/28/2024
Episode 423: New HIPAA Privacy Final Rule to Support Reproductive Health Care Privacy
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re sharing information about updated HIPAA rules regarding privacy around discussions regarding reproductive health. We discuss important dates to be aware of; the main bullet points of the Final Rule; the impact Notice of Privacy Practices; what is and is not acceptable to disclose, and when; understanding the implications of this rule; and related resources on this topic from PCT. Listen here: For more, Resources [Final Rule] PCT Resources PCT CE training: (1 legal-ethical CE credit hour, on-demand training) weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- includes monthly session with therapist attorney, Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
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Episode 422: FAQs on When and If Your Practice Needs Hands-on or Managed IT Services
06/21/2024
Episode 422: FAQs on When and If Your Practice Needs Hands-on or Managed IT Services
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain when group practice owners should consider managed IT services. We discuss practices that don’t need managed IT services; what hands-on or managed IT services can look like; when managed IT services are a good fit for group practice; 3 ways to find an IT service that meets your needs as a group practice; how to vet a managed IT service; and added on services that aren’t usually needed for group practice owners. Listen here: For more, visit our website. PCT Resources PCT's free Step 1 of the PCT Way -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 421: What You Need to Know About Breach Reporting If Your Practice Was Impacted By The Change Healthcare Debacle
06/14/2024
Episode 421: What You Need to Know About Breach Reporting If Your Practice Was Impacted By The Change Healthcare Debacle
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re updating group practice owners on the Change Healthcare breach. We discuss recent guidance from the OCR (the Office of Civil Rights); how Change Healthcare is failing to meet their obligations as a HIPAA Business Associate and as a HIPAA Covered Entity; breach reporting requirements; 3 important pieces of good new for practice owners; how you can talk to clients about this; and whether we recommend preemptively reporting this breach on your own. Listen here: For more, Direct Resources from HHS and the OCR: "" -- see FAQ #6 in particular PCT Resources PCT CE Training: (1.5 legal-ethical CE credit hour on-demand, self-study video course) service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks. weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more Other Related & Relevant Resources JD Supra Article & Podcast from healthcare attorneys: "" Also see the Wired Article:
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Episode 420: What You Need to Know about Notes Apps
06/07/2024
Episode 420: What You Need to Know about Notes Apps
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain what you can and can’t use a notes app for in a group practice. We discuss what’s permissible under HIPAA; different notes app options for iPhone and Android; notes and PHI; getting BAAs; cloud syncing; policies and procedures around scratch notes; and what the Office of Civil Rights (the HIPAA regulators) say about this topic. Listen here: For more, Resources PCT's free Step 1 of the PCT Way -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 419: What You Must Know About Protected Health Information
05/31/2024
Episode 419: What You Must Know About Protected Health Information
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re clearing up common misconceptions about Protected Health Information (PHI) in group practice. We discuss what constitutes PHI and why it matters; why this topic is often confusing; common situations where we see this cause issues in group practice; 18 identifiers of PHI; consequences of misunderstanding what PHI is and is not; identifier codes; and information being reidentified, especially in the age of AI. Listen here: For more, Resources PCT Article: -- list of 18 Identifiers PCT CE Course: HHS: HHS FAQ: JD Supra article: PCT's weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 418: 4 Things You Need to Know About Psychotherapy Notes
05/27/2024
Episode 418: 4 Things You Need to Know About Psychotherapy Notes
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share 4 important considerations for psychotherapy notes in a group practice context. We discuss what notes are protected from release; how to quickly find out what your state’s rules are; what to include in your Notice of Privacy Practices about psychotherapy notes; what psychotherapy notes are and are not; having policies in place for documentation; where misconceptions about documentation come from; and how to support your team with documentation. Listen here: For more, Resources JD Supra Article: HHS' (NBB, see the customization instructions for state specific components & psychotherapy notes) PCT Resources PCT CE course: (2 legal-ethical CE) -- great training for both leadership & all clinical staff weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 417: What You Should Know About HIPAA Covered Entity Status
05/17/2024
Episode 417: What You Should Know About HIPAA Covered Entity Status
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain the ins and outs of who is considered a covered entity in a group practice context. We discuss covered transactions; common reasons why practice owners believe they’re not a covered entity; how long covered entity status lasts; why it matters to follow HIPAA, regardless of covered entity status; Safe Harbor; and a reframe for thinking about HIPAA in group practice. Listen here: For more, Resources PCT Resources From our article archives: weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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