Group Practice Tech
Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices.
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Episode 511: How Secure is Secure Messaging?
03/28/2025
Episode 511: How Secure is Secure Messaging?
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we dive into what group practice owners need to know about encrypted messaging apps. We discuss: Encrypted messaging apps in the news What end to end encryption means What to look for in an encrypted messaging service Why a Business Associate Agreement is necessary The difference in risk landscape for mental health therapists and government officials Safeguards, like device security measures, to take when using secure messaging apps Listen here: For more, PCT Resources CE course: Article: Article: Article: HIPAA-Appropriateness Review of platforms weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
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Episode 510: A Potpourri of Updates: Teletherapy, HIPAA, and Medicare
03/21/2025
Episode 510: A Potpourri of Updates: Teletherapy, HIPAA, and Medicare
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re sharing recent developments related to teletherapy and Medicare, HIPAA’s proposed Security Rule changes, and cross-jurisdictional Compacts. We discuss: Expanded telehealth flexibilities and waivers for Medicare and where things currently stand Reactions to the proposed Security Rule updates Making updates even when they aren’t required to safeguard client info and your practice Timelines for applications opening for the Counseling Compact and the Social Work Licensing Compact Our upcoming CE training on Cross-Jurisdictional Teletherapy Practice in 2025 Listen here: For more, Resources American Telehealth Association: Health IT Security News Article: : "Applications for Counseling Compact privileges to practice are expected to open in late summer or early fall 2025." : "Multistate License Applications Open – Target Date of Fall 2025 Once the data system is operational in states and the commission has finalized all necessary rulemaking, applications will be made available for social workers to apply for a multistate license. Once eligibility is confirmed by the home state, all fees are paid, and a social worker is granted a multistate license, they will be able to practice in all other member states of the compact without any further steps necessary." PCT Resources New PCT *Live & Recorded* Legal-Ethical CE training: the must-know information on the current considerations for how to legally and ethically navigate cross-jurisdictional teletherapy practice. In particular, we will address licensure compacts, recent legal developments, state-specific rules, risk management strategies, custodian of record obligations, and working with minors across state lines. Presented by Eric Ström, JD PhD LMHC; and PCT Director, Liath Dalton Live presentation on Friday, March 28th PCT's PCT's PCT's weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more For Solo Practitioners: PCT's
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Episode 509: Medicare's Telehealth In-Person Visit Requirements: What You Need to Know
03/14/2025
Episode 509: Medicare's Telehealth In-Person Visit Requirements: What You Need to Know
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re dispelling myths about the upcoming in-person visit requirements for Medicare clients. We discuss: The uncertainty in our current regulatory landscape What the in-person visit requirements mean for Medicare clients (and what they don’t mean) Exceptions to the requirements for in-person visits Compliance and documentation for these requirements, in the event of a Medicare audit Steps to take as a therapy practice owner to be prepared for these requirements and communicate them to staff and clients Listen here: For more, Resources NB: After recording this podcast episode, the House voted to pass the government funding bill, which includes the through to September 30, 2025 -- now, we wait to see if the bill passes in the Senate, and if the final version includes the extension From the American Psychological Association: From JD SUPRA: PCT Resources Relevant CE Training. **New** Live & Recorded: -- 2 Legal-Ethical CE credit hours. Live webinar presentation on March 28th. This 2-hour law & ethics seminar presents an updated review of how to legally and ethically navigate cross-jurisdictional teletherapy practice in 2025. PCT's PCT's PCT's weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more For Solo Practitioners: PCT's
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Episode 508: Reassurance About the Proposed HIPAA Security Rule Change-Induced Panic
03/07/2025
Episode 508: Reassurance About the Proposed HIPAA Security Rule Change-Induced Panic
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re hoping to lower the level of distress around the proposed HIPAA Security Rule changes for therapy practice owners. We discuss: What the some of the proposed changes to the Security Rule are, including penetration testing The timeframe for these changes if they are implemented, and the likelihood they actually will be implemented The rationale behind the proposed changes, and why they’re necessary in our current threat landscape How following the PCT Way can minimize the changes you need to make as HIPAA regulations evolve Centering client care and safeguarding client info as a motivating factor, rather than fear Listen here: For more, Resources JD Supra article summarizing proposed HIPAA Security Rule Changes and context: HHS Fact Sheet on proposed changes: Full text of the Notice of Proposed Rulemaking (NPRM) in the Federal Register: (Note, you can also search the public comments by keyword; ability make comments closed on 3/7/25) PCT Resources PCT's Comprehensive HIPAA Security Compliance Program (discounted) bundles: For For PCT's service for mental health practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks. weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
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Episode 507: BOI Registration Requirement Reinstated: Update
02/28/2025
Episode 507: BOI Registration Requirement Reinstated: Update
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we have an update for you on the BOI registration requirements for business owners. We discuss: The recent court decision which reinstated the requirement, and when it goes into effect What our current guidance is on this requirement (and why) Where to file Upcoming regulatory changes that will be more consequential for group practice owners, including changes to Medicare Listen here: For more,
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Episode 506: One Year After the Change Healthcare Breach: What Group Practices Must Learn
02/21/2025
Episode 506: One Year After the Change Healthcare Breach: What Group Practices Must Learn
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we break down some important action items for group practice owners as a result of last year’s Change Healthcare breach. We discuss: What happened with Change Healthcare What a ransomware attack is and how the hackers gained access Foundational security awareness training, and creating an overall security culture in your practice How to improve training for your workforce Having the right security configurations in place in your systems The importance of risk analysis and risk mitigation planning Codifying everything into comprehensive security policies and procedures Listen here: For more,
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Episode 505: What Group Practice Owners Need to Know About BOIR
02/14/2025
Episode 505: What Group Practice Owners Need to Know About BOIR
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re providing a quick update on the Beneficial Ownership Information Report, or BOIR, for group practice owners. We discuss: What the BOIR is and who would have to file The current status of the BOIR requirement, and where to check for updates What we currently recommend for practice owners regarding BOIR How scammers capitalize on confusion and social engineering red flags to watch out for Listen here: For more, Resources -- Published 2/13/25 PCT Practice Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more PCT's Comprehensive HIPAA Security Compliance Program (discounted) bundles: For For PCT's service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 504: Non-Compete Clauses in Group Practice
01/31/2025
Episode 504: Non-Compete Clauses in Group Practice
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain what you need to know about non-compete clauses in your group practice. We discuss: The different ways non-compete clauses can function in a healthcare context Client rights and autonomy The enforceability of non-compete clauses for mental health providers Considerations for using templates for legal documents Which states have income thresholds for non-compete clauses What to expect on the state and federal level going forward Listen here: For more, Resources PCT Practice Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more PCT's Comprehensive HIPAA Security Compliance Program (discounted) bundles: For For PCT's service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 503: Google Workspace Updates, HIPAA Considerations, AI Client-Side Encryption, and More
01/24/2025
Episode 503: Google Workspace Updates, HIPAA Considerations, AI Client-Side Encryption, and More
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share recent updates from Google Workspace that you may have questions about. We discuss: The price changes to Google Workspace tiers Considerations for choosing the appropriate Google Workspace tier for your needs How client side encryption works using Google Gemini, Google’s AI HIPAA appropriateness and ethical standards regarding AI use Communicating these standards to your team Cases where using AI would be appropriate Google’s updated appointment scheduler Calendar sync as a contingency plan Listen here: For more, Resources Google Workspace (covered by BAA) Google Workspace PCT Resources *Free* On-Demand seminar on utilizing Google Workspace to create more effective and secure systems includes PCT's & Checklist Relevant on-demand, legal-ethical CE training: Gain insights into the benefits and challenges of incorporating AI technologies into their practice, understand the clinical implications, and learn how to navigate legal and ethical guidelines while maintaining compliance with HIPAA regulations. PCT's Comprehensive HIPAA Security Compliance Program (discounted) bundles: For For PCT's service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks. weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
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Episode 502: Artificial Intelligence, HIPAA, and Non-Discrimination
01/17/2025
Episode 502: Artificial Intelligence, HIPAA, and Non-Discrimination
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss the implications of the Section 1557 final rule on nondiscrimination for mental health practices. We cover: The Section 1557 final rule, what it means, and when it takes effect How the Office of Civil Rights (OCR) disseminated this information Ways in which AI can be discriminatory What to consider when utilizing AI with patient care support tools as a mental health provider Listen here: For more, Resources The OCR/HHS "Dear Colleague Letter": OCR Notice: HHS: HHS: -- Slide Summary Federal Register: PCT Resources Relevant on-demand, legal-ethical CE training: Gain insights into the benefits and challenges of incorporating AI technologies into their practice, understand the clinical implications, and learn how to navigate legal and ethical guidelines while maintaining compliance with HIPAA regulations. PCT's Comprehensive HIPAA Security Compliance Program (discounted) bundles: For For PCT's service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks. weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
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Episode 501: What We’re Keeping an Eye on and What You Need to Know That Will Be Impactful to Your Practice in 2025
01/10/2025
Episode 501: What We’re Keeping an Eye on and What You Need to Know That Will Be Impactful to Your Practice in 2025
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share an overview of the big stories, developments, and regulatory changes that will impact group practices in 2025. We discuss: A proposed change to the HIPAA Security Rule, and how it will impact group practices OCR resuming their HIPAA Compliance Audit program Updates on telehealth provisions and exceptions for Medicare and important dates to know Updates on the Counseling Compact and the Social Work Licensure Compact Upcoming regulatory changes for AI use and our current recommendations Listen here: For more, Resources: Proposed New Rule From HHS: Resumption of OCR's (the HIPAA Regulators) New Rule: New Rule: PCT Resources: Relevant on-demand, legal-ethical CE training: Addresses the practical applications of the US Supreme Court’s ruling in Dobbs v. Jackson Women’s Health Organization, with particular focus on the impacts this decision has on client confidentiality and documentation of clinical services Relevant on-demand, legal-ethical CE training: Gain insights into the benefits and challenges of incorporating AI technologies into their practice, understand the clinical implications, and learn how to navigate legal and ethical guidelines while maintaining compliance with HIPAA regulations. PCT's Comprehensive HIPAA Security Compliance Program (discounted) bundles: For For PCT's service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks. weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
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Episode 445: Google has a New Appointment Scheduler
12/20/2024
Episode 445: Google has a New Appointment Scheduler
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share information about Google’s new Appointment Scheduler feature. We discuss: How the feature works and pros and cons compared to similar software Whether this new feature is HIPAA compliance compatible What Google Workspace tiers include this new functionality Usage guidance for this new feature Our free Google Workspace Resource Center where you can get more support Listen here: For more, Resources Google Help Center: PCT Resources Related on-demand workshop (non-CE) *free*: this seminar presents systems run by Google Workspace that will make your practice life easier and help you meet or exceed your security and HIPAA compliance requirements. PCT's (*free*) Includes a handy checklist! PCT's free -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs optional accompanying on-demand CE training: (1 legal-ethical CE credit hour) weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 444: Guess the Culprit of the Latest HIPAA Penalty: It's MFA and Phishing Scams [Show Notes]
12/13/2024
Episode 444: Guess the Culprit of the Latest HIPAA Penalty: It's MFA and Phishing Scams [Show Notes]
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we cover the culprit of the latest HIPAA penalty, how it happened, and how you can take action to stop it from happening to you. We discuss: Instances of monetary HIPAA penalties Sharing login credentials between workforce members vs with unauthorized third parties The importance of multi factor authentication Using the Google Authenticator app for MFA Listen here: For more, Resources: About the violations & penalty: PCT Resources: Related Training (non-CE): A collection of three short courses helping you and your staff maintain your security awareness through better handling of PHI in public, avoiding inappropriate disclosures, and preventing phishing and social engineering attacks. Referenced podcast: weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 443: Your Phone Calls Might Not Be Secure
12/06/2024
Episode 443: Your Phone Calls Might Not Be Secure
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we dive into the importance of secure phone communications for therapy providers. We discuss: The recently revealed hack of major global telecom providers The difference between secure communications and non-secure communications The difference between HIPAA secure and HIPAA friendly How clients can opt out of secure communications Which VoIP services are HIPAA secure (and which major one isn’t) Reframing HIPAA security as client care Listen here: For more, Resources Article: Officials from the FBI and the Cybersecurity and Infrastructure Security Agency say the major Chinese hack began in late spring, and they are strongly urging Americans to use encrypted communications. PCT Resources Related on-demand CE Training: (3 legal-ethical CE credit hours) Learn about the legal-ethical considerations of modern communication channels in the context of real world practice and client needs. **ideal for leadership PCT's free -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs optional accompanying on-demand CE training: (1 legal-ethical CE credit hour) weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 442: What You Should Know About Apple's Private Relay Function
11/29/2024
Episode 442: What You Should Know About Apple's Private Relay Function
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss Apple's Private Relay function and whether it can be used in a group practice context. We discuss: Security policies around network security and device security, particularly BYOD policies How Private Relay works, and its limitations How Private Relay is similar to a VPN (and how it is different) What functionality is required for network and device security Private Relay alternatives and their limitations Our recommended VPN service Listen here: For more, PCT Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 441: What the Rate Cuts for Headway and Alma Mean to You
11/22/2024
Episode 441: What the Rate Cuts for Headway and Alma Mean to You
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explore the impact of the recent rate cuts for Headway and Alma clinicians. We discuss: The common anxieties around corporate/VC owned telehealth companies The incentives these companies use to lure clinicians The cracks starting to appear in these companies How the rate cuts will impact clinicians How the rate cuts will impact group practices and solo practices Listen here: For more, Resources Clear Health Costs article: Clear Health Costs article: PCT Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 440: MFA Made Easy with Google Authenticator
11/15/2024
Episode 440: MFA Made Easy with Google Authenticator
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re chatting about multi-factor authentication for group practices. We discuss: What multi-factor authentication is and why it’s important Different types of factors for authentication What Google Authenticator is and how it works What accounts you can use Google Authenticator for HIPAA considerations for using Google Authenticator Using Google Authenticator appropriately in a group practice context Listen here: For more, Resources Google Help: Tech Target: TherapyNotes: (Including Google Authenticator) PCT Resources Related Training (non-CE): A collection of three short courses helping you and your staff maintain your security awareness through better handling of PHI in public, avoiding inappropriate disclosures, and preventing phishing and social engineering attacks. weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 439: What Info is Actually Part of the Client's Record
11/01/2024
Episode 439: What Info is Actually Part of the Client's Record
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain what makes up a client’s record. We discuss: HIPAA regulations vs. state laws What communications are included in a client’s record and why The distinction between progress notes and psychotherapy notes Resources for training your staff on rethinking notes The Open Notes Rule Managing documentation compliance in your practice Listen here: For more, Resources (under HIPAA) (JD Supra article) PCT Resources CE courses: (2 legal-ethical CE credit hours) and/or (2 legal-ethical CE credit hours Group Practice Tech podcast, weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 438: Google's Gemini AI Tool & HIPAA
10/29/2024
Episode 438: Google's Gemini AI Tool & HIPAA
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we look at Google’s Gemini AI tool through a HIPAA lens. We discuss: Common use cases for Gemini in a group practice context What’s covered under the Google Workspace BAA (and what isn’t) Ethical and legal considerations for using PHI with AI tools Informed consent for clients when AI tools are used for clinical documentation Establishing a Gemini usage policy for your practice Listen here: For more, Resources Google's Google's Google's (see Gemini section) PCT Resources CE courses: (2 legal-ethical CE credit hours) and/or (1.5 legal-ethical CE credit hours) weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 437: Hurricanes, HIPAA Waivers, and Support
10/11/2024
Episode 437: Hurricanes, HIPAA Waivers, and Support
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re chatting about what to do if your practice experiences a natural disaster, like a hurricane. We discuss: The recent hurricanes impacting the southeast US Prioritizing access to care Limited HIPAA waivers for disasters and emergencies And situations where the waivers would apply Resources for group practices in and out of the affected areas Listen here: For more, Resources & Support For information about how the HIPAA Privacy Rule applies in a public health emergency, visit the () or you may use the (). curated by Patrick Casale of All Things Private Practice organized by Patrick Casale
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Episode 436: Neurodivergent Leadership and Fostering a Neurodivergent-friendly Work Culture, with guest Patrick Casale
10/04/2024
Episode 436: Neurodivergent Leadership and Fostering a Neurodivergent-friendly Work Culture, with guest Patrick Casale
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re joined by Patrick Casale from All Things Private Practice to talk about how to create a neuro-affirming therapy practice. We discuss: Understanding your own neurotype as a leader Considerations for developing a neuro-affirming workplace Creating an environment where staff can ask for the accommodations they need Resources for practice owners to improve accessibility Therapist directories that prioritize accessibility and identity Soliciting feedback from staff Listen here: For more, Resources Join Liath and Patrick for the for group practice owners and leaders in Chania, Greece! with Patrick podcast with Patrick and Dr. Megan Neff Empowered Escapes --> Helping Mental Health & Neurodivergent Business Owners Doubt Themselves & Do It Anyway
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Episode 435: Doubt Yourself, Do It Anyway – Discussing Authentic Leadership with guest Patrick Casale
09/27/2024
Episode 435: Doubt Yourself, Do It Anyway – Discussing Authentic Leadership with guest Patrick Casale
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re joined by Patrick Casale from All Things Private Practice to talk about leadership and authenticity. We discuss: What “doubt yourself, do it anyway” means The fear and power of vulnerability Patrick’s retreats and summits for mental health professionals Expanding beyond private practice Using fear as a gas pedal, not a brake Next year’s retreat for leaders in Greece, hosted by Patrick, where Liath is speaking Listen here: For more, Resources Join Liath and Patrick for the for group practice owners and leaders in Chania, Greece! Empowered Escapes --> Helping Mental Health & Neurodivergent Business Owners Doubt Themselves & Do It Anyway Check out Liath's guest episode on the podcast:
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Episode 434: Secure, Efficient, and Effective Ways to Record Client Sessions When Needed
09/20/2024
Episode 434: Secure, Efficient, and Effective Ways to Record Client Sessions When Needed
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re explaining how to securely record in person and teletherapy client sessions. We discuss: Why sessions may need to be recorded The risks around different ways to record sessions The easiest way to record sessions securely (for most practices, without adding a new service to your tech stack) Exactly how to record sessions in Google Meet For sessions using Google Meet, another teletherapy platform, and meeting in person Usage notes with tips to make the process run smoothly for clinicians and clients Listen here: For more,
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Episode 433: Intersections of Accessibility & Technology in Therapy Practice
09/13/2024
Episode 433: Intersections of Accessibility & Technology in Therapy Practice
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with therapist Emily Decker about how to make group practice more accessible, both for clients and staff. We discuss: The number of mental health clinicians who are disabled Navigating identity as a disabled person and as a helping professional, especially where those identities intersect Practice culture and neurodivergence Ways to create a disability affirming culture within group practice (for clients and staff) Unpacking what professionalism means What accessibility means What disability means Internalized ableism Unpacking what’s actually needed for therapy and what isn’t Universal Design, and how to apply it for therapy practices Our upcoming CE training with Emily on this topic Listen here: For more, PCT Resources 2 legal-ethical CE credit hour training (live and recorded), presented by Emily Decker, MS, LPC, NCC, This training aims to create familiarity and comfort for therapists providing teletherapy and combat stigma and inaccessibility in teletherapy. The conversation is situated within an anti-oppressive and neurodivergent-affirming framework, connecting concepts of accessibility and disability justice with mental health care, and provides an overview of legal and ethical issues pertaining to accessibility within teletherapy, including identifying and dispelling common myths about accessibility and disability, and identifying specific, concrete resources for therapists to use to enhance the accessibility of their services. Resources Recommended by Emily Book: by Emily Ladau (free! and geared towards educators and supervisors) Textbook: by Rhoda Olkin This author also has a webinar on this topic: Textbook: by Erin E. Andrews Book: by Alice Wong (also has a great website and podcast by the same name)
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Episode 432: Decisions Around Designating Your Security Officer
09/06/2024
Episode 432: Decisions Around Designating Your Security Officer
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss what to consider when designating your security officer in a mental health group practice. We discuss: What a security officer is The difference between a security officer and a privacy officer and what each is responsible for Who can be a security officer, and whether the role can be outsourced The qualities to look for when appointing a security officer or deputy security officer The time commitment required to be a security officer How PCT’s resources can help your practice’s security officer Listen here: https://personcenteredtech.com/group/podcast/ PCT Resources: PCT's (10 legal-ethical CE credit hours) weekly (live & recorded) direct support & consultation with the PCT team + Eric Ström, JD PhD LMHC (monthly) : assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) : assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks and implement required safeguards.
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Episode 431: Harnessing the Potential of Medicaid for Your Practice
08/23/2024
Episode 431: Harnessing the Potential of Medicaid for Your Practice
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re chatting again with Gabrielle Juliano-Villani, this time about what to consider when accepting Medicaid as a group practice. We discuss: The main differences between Medicare and Medicaid What makes a practice a good fit as a Medicaid provider Reimbursement rates and to find what they are in your state Things to keep in mind when considering accepting Medicaid Being prepared for an audit The process to become a Medicaid provider Credentialing timeframes What the application looks like Provider restrictions under Medicaid HIPAA responsibilities for providers who accept Medicaid Our upcoming panel discussion on the intersection of Medicare, Medicaid, and HIPAA Listen here: For more, Resources: Connect with Gabrielle for resources, consulting and support around Medicaid [and Medicare] at PCT Resources: with Gabrielle and Liath (live session on 10/11/24) On-demand trainings (not designated as CE) presented by Gabrielle: and for weekly (live & recorded) direct support & consultation, Group Practice Office Hours, with the PCT team + Eric Ström, JD PhD LMHC (monthly)
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Episode 430: You're Considering Selling Your Practice - What You Need to Know
08/16/2024
Episode 430: You're Considering Selling Your Practice - What You Need to Know
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Gabrielle Juliano-Villani, LCSW of Medicare Consulting for Therapists about what to consider if you’re thinking of selling your group therapy practice. We discuss Gabrielle’s personal experience selling her practice; how the market for selling a practice has changed since 2021; what types of practices are getting a lot of interest currently; who is buying group practices right now; what the process of selling looks like and where to start; valuing your group practice; working with a broker and an attorney; staying on during the transition; costs to keep in mind when selling; and questions to ask yourself if you’re considering selling your practice. Listen here: For more, Resources: Connect with and support around scaling & selling a group practice PCT Resources: On-demand trainings (not designated as CE) presented by Gabrielle: and for weekly (live & recorded) direct support & consultation, Group Practice Office Hours, with the PCT team + Eric Ström, JD PhD LMHC (monthly)
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Episode 429: Clearing Up Misconceptions About BYOD Device Security
08/09/2024
Episode 429: Clearing Up Misconceptions About BYOD Device Security
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re discussing the scope of responsibility and liability for device security in group practice. We cover what handling PHI means; device security measures for devices that touch PHI; a multi-prong approach to device security; Safe Harbor requirements; the benefits of having Safe Harbor in place; Safe Harbor and state data breach laws; the cost of implementing Safe Harbor on all devices. Listen here: For more, PCT Resources PCT article: PCT podcast episode: weekly (live & recorded) direct support & consultation service, assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks and implement required safeguards.
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Episode 428: How to Manage Security Reminders for Your Team
08/02/2024
Episode 428: How to Manage Security Reminders for Your Team
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain what goes into HIPAA security reminders, which are required under the HIPAA Security Rule. We discuss our favorite resources for security reminders; our PCT security reminder memes for group or solo practice; documenting security reminders; why security reminders are more useful than annual training; and using current events to inform your security reminders. Listen here: For more, . Resources: Sign up for the OCR's listserv Sign up for HealthIT Security's newsletter as well, which you can do (the signup is in a box on the righthand of the screen) Sign up for Bruce Schneier of Schneier on Security's newsletter PCT Resources: PCT's free digital Sign up for PCT's free Assignable staff training: A collection of three short courses helping you maintain your security awareness through better handling of PHI in public, avoiding inappropriate disclosures, and preventing phishing and social engineering attacks. PCT podcast episode: weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
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Episode 427: The CrowdStrike Drama and What We Can Learn from It
07/26/2024
Episode 427: The CrowdStrike Drama and What We Can Learn from It
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re covering the recent CrowdStrike update that impacted over 8.5 million Windows computers and what group practice owners can learn from this experience. We discuss what happened with CrowdStrike; being proactive instead of reactive in regard to technology failures; critical operations; managing critical data backups; creating contingency plans for operational continuity; and the importance of practicing your contingency plans. Listen here: For more, Resources Healthcare Leaders article: PCT Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks. PCT's free Step 1 of the PCT Way -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs
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