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Former President of Texas State Optical, Shares How He Grew a 100 – Location Franchise to $130M, Replaced Fear with Faith, Led Through Disruption, and Built a Purpose – Driven Legacy in the Changing Eye Care Industry. (Episode 744 - John D Marvin)

Grow A Small Business Podcast

Release Date: 11/09/2025

Success in Business by Working Smarter, Not Harder with Sam Carpenter (Centratel) — How Systems Thinking Built a $7M Call Center, 25–30% Profit Margins, Total Freedom, and the “Work the System” philosophy. (Episode 762 - Sam Carpenter) show art Success in Business by Working Smarter, Not Harder with Sam Carpenter (Centratel) — How Systems Thinking Built a $7M Call Center, 25–30% Profit Margins, Total Freedom, and the “Work the System” philosophy. (Episode 762 - Sam Carpenter)

Grow A Small Business Podcast

In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder and CEO of , shares how he built a $7M emergency call center business by focusing on systems instead of hustle. Sam opens up about working 80–100 hour weeks, hitting burnout, and the mindset shift that changed everything. He explains his “Work the System” philosophy and how documenting processes created freedom, profit, and scale. The conversation dives into pricing courage, delegation, and building a business that runs without you. A powerful lesson on achieving real success in business through...

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From Concrete to $15M Online Sales: Matthew Stafford of Build Grow Scale on E-Commerce Growth, CRO+, Scaling Teams, Cash Flow Challenges, and the Real Mindset Behind Long-Term Business Success. (Episode 761 - Matthew Stafford) show art From Concrete to $15M Online Sales: Matthew Stafford of Build Grow Scale on E-Commerce Growth, CRO+, Scaling Teams, Cash Flow Challenges, and the Real Mindset Behind Long-Term Business Success. (Episode 761 - Matthew Stafford)

Grow A Small Business Podcast

In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder of , shares his journey from running a commercial contracting business to generating over $15M in e-commerce sales. He explains how data, analytics, and user experience—not just CRO—drive predictable growth. Matthew opens up about cash flow stress, scaling teams, and hard lessons from rapid growth. He also dives into mindset, self-belief, and why the business owner is often the real bottleneck. A must-listen for entrepreneurs serious about sustainable, long-term success. Why would you wait any...

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From earning $35 a week to leading a thriving salon, owner of Hairport One reveals insights on consistency, leadership, Facebook ads, team growth, and scaling a hair and beauty business through lockdowns and rapid expansion. (Episode 760 - Maya Khoweiss) show art From earning $35 a week to leading a thriving salon, owner of Hairport One reveals insights on consistency, leadership, Facebook ads, team growth, and scaling a hair and beauty business through lockdowns and rapid expansion. (Episode 760 - Maya Khoweiss)

Grow A Small Business Podcast

In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , owner of , shares her journey from earning just $35 in a week to building a high-performing salon with a large, dedicated team. She talks about the power of consistency, personal growth, and stepping into the role of a true business leader. Maya explains how understanding your audience and smart use of Facebook ads helped scale her business. She also opens up about navigating COVID lockdowns, managing rapid growth, and leading through uncertainty. The episode is packed with real lessons on resilience, culture,...

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Success in Business: Building a Scalable Sports Tech Company Through Smart Pivots and Data-Driven Growth, Co-Founder of Athlete Agent — Creating the IMDb for Athletes and Turning Vision into a Profitable Platform. (Episode 759 - Ryan Rottman) show art Success in Business: Building a Scalable Sports Tech Company Through Smart Pivots and Data-Driven Growth, Co-Founder of Athlete Agent — Creating the IMDb for Athletes and Turning Vision into a Profitable Platform. (Episode 759 - Ryan Rottman)

Grow A Small Business Podcast

In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , Co-Founder of , shares how he built a scalable sports tech platform by identifying market gaps and making smart pivots. He explains the power of data-driven decisions, focus, and customer feedback in driving sustainable growth. Ryan also discusses leadership lessons, managing teams, and adapting quickly in competitive industries. This conversation highlights how resilience and clarity turn ideas into profitable ventures. A practical story of building long-term success in business. Why would you wait any longer...

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From Corporate Payroll to $3M Growth: Natalee Leach of The Payroll Collective shares how she scaled fast, built a values-driven team, retained clients, avoided burnout, and turned payroll into a people-first powerhouse. (Episode 758 - Natalee Leach) show art From Corporate Payroll to $3M Growth: Natalee Leach of The Payroll Collective shares how she scaled fast, built a values-driven team, retained clients, avoided burnout, and turned payroll into a people-first powerhouse. (Episode 758 - Natalee Leach)

Grow A Small Business Podcast

In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder of , shares her journey from a corporate payroll career to building a fast-growing consultancy on track for $3M in revenue. She breaks down how values-driven leadership, people-first culture, and client retention fueled rapid growth. Natalee also opens up about managing fast scaling, hiring at the right time, and the mental strain of entrepreneurship. She explains why foundations, systems, and the right team matter more than aggressive sales. A candid conversation on sustainable growth, leadership, and...

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From $1,500 to a $4.2M Powerhouse: Ryan Hughes of Phil Hughes Office Solutions on Family Legacy, Scaling Smart, Valuing People, and Doing ‘Cool Stuff’ While Building a Thriving Business in Tasmania. (Episode 757 - Ryan Hughes) show art From $1,500 to a $4.2M Powerhouse: Ryan Hughes of Phil Hughes Office Solutions on Family Legacy, Scaling Smart, Valuing People, and Doing ‘Cool Stuff’ While Building a Thriving Business in Tasmania. (Episode 757 - Ryan Hughes)

Grow A Small Business Podcast

In this episode of the Grow A Small Business Podcast, host Troy Trewin speaks with , Director of . They explore the remarkable journey of a family business that scaled a $1,500 investment into a $4.2 million, technology-led enterprise in Tasmania. Ryan details the pivotal move from traditional stationery to digital solutions, the counterintuitive strategy that doubled sales during COVID-19, and the core philosophies of valuing people and fostering a resilient culture. The conversation offers profound insights into navigating family business dynamics, adaptive leadership, and the pursuit of...

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From Disney to Deliver Service Now: How Vance Morris Built a High-Growth Service Empire, Mastered Customer Experience, and Scaled Multiple Home Service Businesses While Working Just 90 Minutes a Week. (Episode 756 - Vance Morris) show art From Disney to Deliver Service Now: How Vance Morris Built a High-Growth Service Empire, Mastered Customer Experience, and Scaled Multiple Home Service Businesses While Working Just 90 Minutes a Week. (Episode 756 - Vance Morris)

Grow A Small Business Podcast

In this episode of the Grow A Small Business Podcast, host Troy , the founder of , joins the podcast to share his journey from a decade at Disney to building and scaling multiple successful home service businesses. He talks about creating premium customer experiences, growing his companies to a point where he now works only 90 minutes a week on operations, and the strategies he uses to retain loyal clients. Vance also explains how he transitioned from employee to entrepreneur, overcame major financial challenges, and built a strong team culture. His story highlights resilience, smart...

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QFF: From Stalled Growth to Scalable Success: Mike Goldman Shares How Strong Leadership Teams Fix People Problems, Restore Momentum, Boost Profit, and Build Businesses That Run Smoothly Without Burnout or Micromanagement. (Episode 755 - Mike Goldman) show art QFF: From Stalled Growth to Scalable Success: Mike Goldman Shares How Strong Leadership Teams Fix People Problems, Restore Momentum, Boost Profit, and Build Businesses That Run Smoothly Without Burnout or Micromanagement. (Episode 755 - Mike Goldman)

Grow A Small Business Podcast

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!   Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.   Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends!   In this episode of Quick Fire Friday, host Rob...

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From Filmmaker to 4,000+ Members: Bobby DeMars of Blind Barrels shares how he built a double-blind whiskey membership, scaled fast, beat industry hurdles, and created a community-driven craft spirits brand. (Episode 754 - Bobby DeMars) show art From Filmmaker to 4,000+ Members: Bobby DeMars of Blind Barrels shares how he built a double-blind whiskey membership, scaled fast, beat industry hurdles, and created a community-driven craft spirits brand. (Episode 754 - Bobby DeMars)

Grow A Small Business Podcast

In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder of , shares how a simple blind whiskey tasting turned into a fast-growing membership business. He talks about scaling from a small idea to 4,000+ members with strong community and experience-driven branding. Bobby breaks down the challenges of regulations, marketing, and cash flow in the alcohol industry. He also shares mindset lessons on resilience, meditation, and long-term thinking as an entrepreneur. A real, honest conversation about growth, risk-taking, and building something...

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QFF: Andrew Griffiths joins the Grow A Small Business Podcast to discuss his book ‘Someone Has to Be the Most Expensive,’ showing how premium pricing boosts business, attracts clients, and elevates owner mindset. (Episode 753 - Andrew Griffiths) show art QFF: Andrew Griffiths joins the Grow A Small Business Podcast to discuss his book ‘Someone Has to Be the Most Expensive,’ showing how premium pricing boosts business, attracts clients, and elevates owner mindset. (Episode 753 - Andrew Griffiths)

Grow A Small Business Podcast

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Michael Denehey...

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More Episodes

In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews John D. Marvin, former President and CEO of Texas State Optical, shares his 25-year journey leading one of America’s most iconic optical brands. He talks about growing the company from 100 to 130 locations and over $130 million in annual revenue, adapting to major industry disruptions, and mentoring the next generation of optometrists. John also dives into lessons on leadership, faith over fear, and the power of listening to customers. His story is a masterclass in resilience, innovation, and building purpose-driven growth in a changing marketplace.

Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking here.

Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.

And a snapshot of the final five Grow A Small Business Questions:

  1. What do you think is the hardest thing in growing a small business?

    According to John D. Marvin, the hardest thing about growing a small business is implementing change. He explains that it’s easy to keep doing what’s familiar, but real growth requires the courage to challenge old habits and adapt to new realities. Marvin points out that while individuals struggle with personal change, organizational change is even tougher—because it involves employees, resistance, and the fear of losing people. Yet, without embracing change, he says, a business risks becoming irrelevant.

  2. What's your favorite business book that has helped you the most?

    John D. Marvin’s favorite business book is Think and Grow Rich by Napoleon Hill. He says it has helped him the most because it lays out the 13 core principles of success, not just for making money but for living a rich and meaningful life. For Marvin, the biggest lesson from the book is that success begins with mastering your thoughts — what you focus on and believe ultimately shapes the results you achieve.

  3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business?

    John D. Marvin, former President and CEO of Texas State Optical, recommends continuously learning from great resources to grow a small business. He often listens to John Maxwell’s Leadership Podcast for insights on personal and team development, and explores podcasts or materials by authors whose books he’s currently reading to deepen his understanding. Marvin emphasizes the value of ongoing education through audiobooks and practical leadership content, believing that consistent learning, reflection, and application are key to adapting and thriving in business.

  4. What tool or resource would you recommend to grow a small business?

    John D. Marvin recommends using strong time management and scheduling tools to grow a small business. He believes that success often comes down to discipline — keeping promises, managing priorities, and staying organized. Marvin emphasizes using a reliable calendar or planner, whether digital (like Apple Calendar) or traditional (such as Franklin Covey or Day-Timer systems), to plan ahead and follow through on commitments. For him, effective scheduling isn’t just about productivity — it’s about building trust, consistency, and professionalism, which are the real foundations of sustainable business growth.

  5. What advice would you give yourself on day one of starting out in business?

    John D. Marvin says the advice he’d give himself on day one of starting out in business is simple but powerful — just start. He admits that in his early years, he often delayed taking action because he felt he needed to study more or perfect his plan first. Over time, he realized that true learning and progress only happen through doing, not waiting. Marvin compares it to climbing mountains — you build the skills and confidence to tackle bigger challenges by starting with smaller ones. His message to new entrepreneurs: don’t wait for perfect conditions — take the first step, learn along the way, and keep climbing.

Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights!

Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

 


 

Quotable quotes from our special Grow A Small Business podcast guest:

Replace fear with faith, and you’ll start seeing opportunities where others see obstacles — John D. Marvin

The only way to learn how to climb mountains is by climbing mountains — start small, but start now — John D. Marvin

Success begins with mastering your thoughts; what you focus on is what you create — John D. Marvin