Grow A Small Business Podcast
Our weekly 30 minute podcast helps you, a small business owner with 5 to 30 team members, take your company to the next level. The Grow A Small Business community, weekly cast, blog and leadership email supports leaders get through the pain of growth. With insights, lessons learned, books and tools as well as habits these experienced small business owners suggest you develop, our interviews unearth tremendous value for anyone wanting to grow their business with less stress.
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QFF: Rick Calabrese Co-Founder of Commonwealth M&A on Selling 7 Companies in 2.5 Yrs, Valuing $5M-$100M Businesses, Owner Risks, & Why the Best Clients Are Always on Vacation—Not Running Payroll. (Episode 691 - Rick Calabrese)
07/03/2025
QFF: Rick Calabrese Co-Founder of Commonwealth M&A on Selling 7 Companies in 2.5 Yrs, Valuing $5M-$100M Businesses, Owner Risks, & Why the Best Clients Are Always on Vacation—Not Running Payroll. (Episode 691 - Rick Calabrese)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron speaks with , a specialist in business valuation and owner of . Rick delves into the critical role of professional valuations for small business owners, particularly those in the lower middle market with revenues ranging from $5 million to $100 million. He explains why business value is often an intangible asset that requires expert assessment. Rick also highlights common factors that impact valuations, such as heavy owner involvement and customer concentration. Sharing insights from his firm’s track record—successfully selling seven businesses in just two and a half years—he underscores the importance of strengthening operational systems, refining financial metrics, and building a trusted team of advisors. Ultimately, Rick emphasizes that thoughtful preparation and a clear plan are essential to achieving a successful business exit. Key Takeaways for Small Business Owners: Get a Professional Valuation: Your business is likely your largest asset, yet its value is often intangible. Engage valuation specialists to understand its true worth, especially before planning an exit. Reduce Owner Dependence: Businesses that are overly reliant on the owner are harder to sell. Build strong teams and systems so the company can thrive without you. The most attractive businesses are often run by owners who can afford to be on vacation. Diversify Your Customer Base: Avoid heavy customer concentration. Buyers see too much revenue tied to a few clients as a risk. Broaden your client mix and aim for recurring revenue streams. Plan Early & Be Patient: Preparing for a sale can take years. Strengthen operations, improve financial metrics, and update valuations regularly so you’re ready when the time—and the market—is right. Build a Trusted Deal Team: Selling a business isn’t like selling a house. Surround yourself with experienced advisors—specialist lawyers, CPAs, and M&A experts—to guide you through this complex process. Understand the Buyer’s Perspective: Buyers focus on risk, stability, and future cash flows. Position your business as a predictable, systematized operation to command a premium price. One action small business owners can take: According to Rick Calabrese, one action a small business owner should take is to reduce owner dependence by building strong teams and systems—so the business can operate smoothly without them, making it far more attractive and valuable to future buyers. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Plan early, track your value, and you’ll be ready when opportunity knocks instead of scrambling to catch up — Rick Calabrese Your business might be your baby, but to a buyer, it’s just a cash-producing asset — Rick Calabrese The best-run businesses are those where the owner is free enough to always be on vacation — Rick Calabrese
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Barrie Cohen of BC Public Relations on Building a Women-Led PR Firm from Scratch at 26, Growing to a Global Client Base in Healthcare & Nonprofits, Mastering Storytelling & Learning Hard Hiring Lessons. (Episode 690 - Barrie Cohen)
07/01/2025
Barrie Cohen of BC Public Relations on Building a Women-Led PR Firm from Scratch at 26, Growing to a Global Client Base in Healthcare & Nonprofits, Mastering Storytelling & Learning Hard Hiring Lessons. (Episode 690 - Barrie Cohen)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , about her journey of building a successful Denver-based PR firm. Since its inception in 2017 as a solo venture, the firm has grown into a dynamic team of five women. Initially focused on traditional media, BC Public Relations has diversified into digital platforms such as podcasts and YouTube. Cohen shares insights on the power of storytelling in marketing, navigating the challenges of team management, and fostering strong client relationships. She also discusses self-funding her business, leveraging AI in PR, and the transformative value of mentorship and professional development. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Barrie said the hardest thing is that we often focus too much on what we’re not doing well and forget to celebrate the wins. She stressed it’s easy to feel like we’re constantly screwing up instead of recognizing the many little victories that come with growing a business. What's your favorite business book that has helped you the most? Barrie’s favorite is “The Business of Persuasion” by Harold Burson, a pioneer in public relations. It’s somewhat niche to her industry (PR), but she finds it offers great lessons on how the field started and evolved. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? She recommends The PR Podcast (specific to PR), and also listens to Mel Robbins for personal growth. Beyond that, she values reading widely and networking to learn from peers. What tool or resource would you recommend to grow a small business? Barrie recommended media databases (like Cision, Muck Rack, Meltwater). While these are mainly for PR, she highlighted how powerful the right tools can be to connect with audiences and tell your story effectively. What advice would you give yourself on day one of starting out in business? Her advice for day one in business is to keep pushing forward. Embrace the tough moments, allow yourself to feel them—maybe even shed a tear — but always rise again the next day. As a business owner, others rely on you, and the journey is a continuous one. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Keep moving forward – cry it out if you must, but get up the next day and keep going — Barrie Cohen Focus less on what you’re not doing well, and take time to celebrate the small wins — Barrie Cohen You're running a business, not a charity; hire for skill, not just likability — Barrie Cohen
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Ryan Carey on Building BetterOn: Boosting Fortune 1000 Execs’ Authentic Presence, Growing 15% YoY, Staying Bootstrapped—& Why Disc Golf Keeps Him Balanced While Leading a Unique Asynchronous Video Platform. (Episode 689 - Ryan Carey)
06/29/2025
Ryan Carey on Building BetterOn: Boosting Fortune 1000 Execs’ Authentic Presence, Growing 15% YoY, Staying Bootstrapped—& Why Disc Golf Keeps Him Balanced While Leading a Unique Asynchronous Video Platform. (Episode 689 - Ryan Carey)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of — a platform that helps leaders enhance their communication skills through asynchronous video. Carey recounts his path from working at YouTube to establishing his own venture in 2019. He underscores the importance of self-care and mental health, sharing how his company has achieved consistent 15% year-over-year growth and now employs seven full-time team members, all without external investment. Carey highlights the power of video in marketing, the ongoing challenge of balancing sales efforts with product development, and the critical roles of trust, exercise, and sound financial management. He also reflects on the value of mentorship and the courage required to navigate the uncertainties of growing a business. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Ryan Carey believes the hardest part of growing a small business is facing the unknown — never knowing what tomorrow might bring, how you’ll feel, or what changes could come in the market or industry—which means having the courage to move forward despite constant uncertainty. What's your favorite business book that has helped you the most? Ryan Carey said his favorite business book that has helped him the most is Blue Ocean Strategy, explaining that it opened his eyes to how to approach markets differently. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Ryan Carey shared that he doesn’t listen to many podcasts, but he did highlight his use of tools like Loom, an asynchronous video recorder, as a valuable resource. While not a traditional learning tool, he uses video heavily to communicate more effectively and save time — something he considers essential for running and growing a small business. What tool or resource would you recommend to grow a small business? Ryan Carey recommended QuickBooks as a key tool to help grow a small business. He stressed the importance of getting your “money house in order,” noting that having clean, organized financials makes running and growing a business much easier. What advice would you give yourself on day one of starting out in business? Ryan Carey said that if he could give himself advice on day one of starting out, it would be: “It’s going to be hard as shit, but it’s going to be so great.” Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Take care of your body first — it’s the only temple you’ve got — Ryan Carey Success is helping the most people, making the most money, while hiring the fewest — Ryan Carey Trust your people, make them feel seen, and you’ll build a culture that lasts — Ryan Carey
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QFF: Transforming Chaos into Clarity: Will Samson of WillSamson.com on Coaching C-Suite Leaders, Doubling Revenue Post-Merger & How Rewriting Your Inner Story Can Drive Business Success. (Episode 688 - Will Samson)
06/26/2025
QFF: Transforming Chaos into Clarity: Will Samson of WillSamson.com on Coaching C-Suite Leaders, Doubling Revenue Post-Merger & How Rewriting Your Inner Story Can Drive Business Success. (Episode 688 - Will Samson)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron interviews transformational executive coach of . Will shares his approach to helping IT executives and small business owners manage chaos by focusing on internal transformation and “radical self-ownership.” He emphasizes the power of identifying what can and cannot be controlled, using personal narratives to reshape outcomes. Through compelling case studies—including a CFO overcoming trauma and a successful post-merger integration—Will illustrates how shifting mindset leads to measurable business success. Listeners are encouraged to clarify their own controllable factors to gain focus and resilience. Key Takeaways for Small Business Owners: Practice Radical Self-Ownership: Take complete responsibility for your internal state and actions. Lasting business success starts with personal transformation. Control What You Can, Release What You Can’t: Create a simple list of what’s within your control versus what isn’t. This clarity helps reduce overwhelm and sharpen focus. Your Internal Narrative Shapes Your Reality: The stories you tell yourself influence how you respond to challenges. Rewriting those stories can lead to better decisions and outcomes. Success Brings New Challenges: Growth isn’t the end of struggle—it introduces new layers of complexity. Be prepared to adapt your mindset and systems as you scale. Interdependence Beats Independence: You can’t do it all alone. Building systems and relationships around shared support fosters sustainable success. Business Chaos is Often Personal Chaos: Many external challenges reflect unresolved internal conflicts. Addressing the personal side of leadership often unlocks the solutions to business problems. One action small business owners can take: According to Will Samson, one action a small business owner should take is to make a list dividing what they can control and what they can’t—this simple exercise brings clarity, reduces overwhelm, and empowers focused, intentional decision-making. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Chaos outside is often a reflection of unresolved chaos within – Will Samson Success doesn’t eliminate problems; it introduces new ones you’re now strong enough to solve – Will Samson Radical self-ownership is the first step toward real leadership – Will Samson
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From Solo PR Consultant to Leading a 36-Person Global Team: Julia Linehan Shares How She Scaled The Digital Voice 6x, Doubled Profits, Embraced Remote Work Early & Built a Business Where People Always Come Before Profits. (Episode 687 - Julia Linehan)
06/24/2025
From Solo PR Consultant to Leading a 36-Person Global Team: Julia Linehan Shares How She Scaled The Digital Voice 6x, Doubled Profits, Embraced Remote Work Early & Built a Business Where People Always Come Before Profits. (Episode 687 - Julia Linehan)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , a UK-based PR and marketing agency specializing in ad tech and martech. Julia shares her journey from a solo consultant to leading a remote team of 36, including 28 full-time equivalents. Over the past six years, she has grown the agency’s revenue sixfold and doubled profits, driven by her people-first approach. Julia discusses the challenges of letting go, the power of consistent company culture, and the value of tools like Trello and Slack. She also highlights the importance of work-life balance and strong client relationships in building a sustainable, scalable business. Other Resources: Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Julia Linehan, the hardest thing in growing a small business is managing stress. She explains that without effectively handling stress, it can quickly become overwhelming and negatively impact both the individual and the business. She also highlights cash flow management as a significant challenge, noting the delicate balance required between growth, maintaining profitability, and ensuring financial stability. What's your favorite business book that has helped you the most? Julia Linehan’s favorite business books that have helped her the most are "Big Impact Without Burnout" by Bianca Best and "Radical Candor" by Kim Scott. She also recommends "The One Minute Manager" and "Monkey Management" for their practical insights on leadership and team communication. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Julia Linehan recommends several valuable podcasts and online learning resources for small business growth, including her agency’s own shows Off Record On Point and Legends of Adtech. She also highlights podcasts by Tamara Littleton and Paul Gubbins with Wayne Blodwell for insights into the ad tech and marketing industries. For ongoing learning, she suggests platforms like Skillshare and Coursera and encourages dedicating regular time, such as a weekly “Boost Your Power Hour,” to continuous professional development. What tool or resource would you recommend to grow a small business? Julia Linehan recommends using the right tools to support remote collaboration and project management when growing a small business. Her top picks are Trello, for organizing tasks and workflows with transparency, and Slack, for maintaining strong team communication and connection. She emphasizes that investing in effective software tailored to your business needs is essential for sustainable growth. What advice would you give yourself on day one of starting out in business? Julia Linehan’s advice to herself on day one of starting out in business would be to be present, enjoy the journey, and smile through it. She believes that the more you enjoy what you're doing, the more others around you will too, creating a positive ripple effect in both team culture and client relationships. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: People over profits—invest in your team, and the returns will follow – Julia Linehan Let go, trust your team, and watch them fly – Julia Linehan You don’t need to chase every opportunity – protect your culture first – Julia Linehan
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Owen Tilbury of Clip Consulting: Shares how he built multiple ventures over 44 years, sold his consulting firm for 15× EBITDA, and now drives community change through storytelling, film, and the Great Regional City Challenge. (Episode 686 - Owen Tilbury)
06/22/2025
Owen Tilbury of Clip Consulting: Shares how he built multiple ventures over 44 years, sold his consulting firm for 15× EBITDA, and now drives community change through storytelling, film, and the Great Regional City Challenge. (Episode 686 - Owen Tilbury)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of who shares his remarkable entrepreneurial journey. Owen sold his first venture, a historic Tasmanian restaurant, for 2.45 times more than he paid for it, only three years after launching. He then built a consulting firm from a standing start in 1983, growing it into a systemized operation that sold for nearly $1 million in 2008, all through a 25-year bootstrap journey. Owen also discusses his philosophy on business as a means to a fulfilling life, community-led initiatives, and the power of systemization for sustainable success. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Owen Tilbury believes the hardest thing in growing a small business is finding and managing the right people. He explains that poor hiring choices can severely harm a business, and even well-qualified candidates on paper may not perform as expected. Letting staff go is never easy, but it's sometimes necessary when they aren't a good fit. He highlights the importance of setting clear goals, documenting performance, and being honest during the process. While he also discusses the challenges of systemizing operations, he makes it clear that people management is the toughest part of the growth journey. What's your favorite business book that has helped you the most? Owen Tilbury’s favorite business book that helped him the most is The E-Myth by Michael Gerber. He credits it with fundamentally shifting his mindset about entrepreneurship, particularly the importance of systemizing a business rather than relying solely on personal effort. The book helped him move beyond the "myth" of the natural entrepreneur and focus on building scalable systems that could operate without him, which became a key factor in the long-term success and eventual sale of his consulting business. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Owen Tilbury didn’t specifically mention any particular podcasts or online learning resources by name in the interview. However, he emphasized the value of lived experience over theory, suggesting that small business owners should learn directly from others who have actually built businesses. He praised initiatives like the Grow a Small Business podcast itself for featuring real-world stories and practical insights, rather than purely academic advice. His approach to learning leans toward practical, experience-based sharing, community engagement, and learning by doing rather than relying heavily on formal online resources. What tool or resource would you recommend to grow a small business? Owen Tilbury recommends systemization as the most powerful tool to grow a small business. He highlights the importance of creating structured processes that allow the business to operate smoothly without relying solely on the owner. Specifically, he developed a systemized consulting framework called the Profit and Growth Process, which included custom software, manuals, surveys, and templates to streamline business planning and improvement. This approach not only enhanced consistency and scalability but also made his business valuable enough to sell for 15× EBITDA. For Owen, systemizing operations is the key resource every small business should invest in. What advice would you give yourself on day one of starting out in business? Owen Tilbury’s advice to himself on day one of starting out in business would be to focus early on systemizing everything and to build the business around the life you want—not the other way around. He emphasizes that business should serve your life goals, not consume them. He also suggests being clear on what success looks like personally, not just financially, and to celebrate small wins along the way. Most importantly, he would remind himself to create a product or service with a clear competitive advantage (USP) and to not be afraid of failing small while learning fast. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Business should serve your life, not become your life — Owen Tilbury You don’t need permission to make your community better — just start — Owen Tilbury Celebrate early and often—small wins build great journeys — Owen Tilbury
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QFF: Joey Coleman of Design Symphony shares how his 100-day sabbatical transformed his mindset—offering strategies for small business owners to reset, avoid burnout, and grow with clarity, joy, and lasting success. (Episode 685 - Joey Coleman)
06/19/2025
QFF: Joey Coleman of Design Symphony shares how his 100-day sabbatical transformed his mindset—offering strategies for small business owners to reset, avoid burnout, and grow with clarity, joy, and lasting success. (Episode 685 - Joey Coleman)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Michael Denehey interviews , Chief Experience Composer at , shares insights on how business owners can design their first 100 days to foster momentum, clarity, and joy. He highlights the value of taking extended breaks, recommending at least two weeks to recharge and prevent burnout. Advocating for personal growth, Coleman encourages reading fiction and scheduling time for self-care to prioritize well-being. Additionally, he emphasizes celebrating achievements and maintaining a balance between work and personal life as key strategies for sustaining long-term success. Key Takeaways for Small Business Owners: Design Your Own First 100 Days: Apply the same strategic thinking you use for customers and employees to yourself—plan your first 100 days of any new business phase with intention and clarity. Take True Time Off to Reset: Even a 10+ day break (ideally more) away from work and tech can dramatically reset your energy, creativity, and focus. You’re not just resting—you're recharging your leadership capacity. Celebrate Small Wins Regularly: Don’t wait for big milestones to celebrate—acknowledge small victories to boost motivation and prevent burnout. Even a solo movie or walk can be a powerful reward. Grow Yourself, Not Just the Business: Set personal growth goals with the same focus you give business metrics. A stronger, wiser version of you is needed to lead the next stage of your company. Protect Appointments with Yourself: Treat time with yourself as sacred. If you wouldn’t cancel a client meeting, don’t cancel on yourself. Your well-being directly impacts your business health. Rediscover Joy Through Non-Business Activities: Read fiction, take a dance class, explore hobbies—doing things that have no direct business ROI can reignite creativity and emotional resilience. One action small business owners can take: According to Joey Coleman, one action a small business owner should take is a 10-day (or longer) true break from work—completely unplugged from emails, calls, and business tasks—to reset, gain clarity, and return with renewed energy. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: If your business can’t run without you, you don’t have a business—you have an expensive job – Joey Coleman Design your first 100 days with intention, or you risk running on autopilot – Joey Coleman Time away from work isn’t a luxury—it’s a leadership strategy – Joey Coleman
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Cathy Yoder of Empowered Cooks: How She Bootstrapped from a Money-Saving Blog to a 7-Figure Empire—Sold 50K+ Cookbooks, Built 3 Businesses, and Raised 8 Kids While Empowering Moms to Work from Home. (Episode 684 - Cathy Yoder)
06/17/2025
Cathy Yoder of Empowered Cooks: How She Bootstrapped from a Money-Saving Blog to a 7-Figure Empire—Sold 50K+ Cookbooks, Built 3 Businesses, and Raised 8 Kids While Empowering Moms to Work from Home. (Episode 684 - Cathy Yoder)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , who shares her inspiring journey from starting a simple blog in 2008 to building a thriving business with seven full-time equivalent team members. Her popular YouTube channel, which focuses on air fryer recipes, has garnered over 752,000 subscribers and has been a key driver of her success. Cathy has sold more than 50,000 cookbooks, achieved over $70,000 in monthly sales, and generates significant revenue from both digital and physical product sales. Throughout the discussion, she highlights the importance of staying authentic, continuously learning, and balancing the demands of family life with entrepreneurship. Looking ahead, Cathy plans to sell her product line and retire, marking the next chapter of her remarkable journey. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Cathy Yoder, the hardest thing in growing a small business is "the grind of working hard without seeing immediate returns." She emphasized the challenge of staying committed during the early phases when results are slow, especially in a culture that expects instant success. Her advice is to trust your gut, keep at it, and be okay with delayed rewards. What's your favorite business book that has helped you the most? Cathy Yoder’s favorite business book that helped her the most is Essentialism by Greg McKeown. She shared that it taught her to cut out the fluff, focus on what truly matters, and work more efficiently, especially after experiencing overwhelm from trying to do everything in her earlier business partnerships. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Cathy Yoder recommends several great podcasts and online learning resources to help grow a small business, including the Ed Mylett Podcast and Brendon Burchard for motivation and performance, and Jody Moore’s “Better Than Happy” podcast and life coaching membership for mindset and personal development. She also emphasizes the value of joining mastermind groups and hiring business coaches early on, even if it's a small investment, as they helped her build systems and accountability that supported her business growth. What tool or resource would you recommend to grow a small business? Cathy Yoder recommends YouTube as a powerful tool to grow a small business. She highlights that, while it's a long game and not an instant win, it’s a fantastic way to build trust, generate leads, and get paid while doing it. By being authentic and consistently creating content, she was able to grow a loyal audience and convert that engagement into substantial revenue through product sales and memberships. What advice would you give yourself on day one of starting out in business? Cathy Yoder’s advice to herself on day one of starting out in business would be: “Trust the process. Keep going.” She emphasizes the importance of perseverance, especially during the early stages when progress feels slow, and believes that staying consistent and trusting your instincts is key to long-term success. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Being okay with being uncomfortable is the key to building habits that lead to success — Cathy Yoder Success is not either family or business—it’s being present and impactful in both — Cathy Yoder Authenticity will always set you apart in a world full of automation — Cathy Yoder
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Dean Mathews of On The Clock: How He Bootstrapped from a Kitchen Table Startup to a $10M SaaS Powerhouse with 280K+ Users—Built a People-First Culture and a Self-Sustaining Business That Runs Without Him. (Episode 683 - Dean Mathews)
06/15/2025
Dean Mathews of On The Clock: How He Bootstrapped from a Kitchen Table Startup to a $10M SaaS Powerhouse with 280K+ Users—Built a People-First Culture and a Self-Sustaining Business That Runs Without Him. (Episode 683 - Dean Mathews)
In this episode of Grow a Small Business, host Troy Trewin interviews , the founder of . Dean shares his evolution from a solo software developer in 2004 to leading a team of 23 professionals, supporting 170,000 to 280,000 active users. Originally launched as a time-tracking app, On The Clock has expanded to include employee scheduling and payroll services, with ambitious goals of reaching $10 million in revenue and one million monthly active users. Dean discusses the critical role of consistency, hiring the right talent, and leveraging tools like Asana for effective project management. He also emphasizes the importance of understanding customer needs and fostering a culture that prioritizes growth and team development. Other Resources: Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Dean Mathews, the hardest thing in growing a small business is shifting from doing everything yourself to empowering others by building systems and trusting your team. He highlights the importance of moving from working in the business to working on the business, emphasizing that true growth comes from hiring the right people, clearly defining roles, and creating an operating structure that allows others to thrive. You can’t scale alone, and recognizing that earlier can make a significant difference. What's your favorite business book that has helped you the most? Dean Mathews' favorite business book that has helped him the most is Scaling People by Claire Hughes Johnson. He found it especially valuable because it offers practical frameworks and structures for growing teams and building an internal operating system. The book resonated with him as it closely aligned with the challenges he faced while scaling OnTheClock, particularly around leadership, processes, and team development. He even conducted a book club at work based on it, applying its lessons to enhance how his company operates. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Dean Mathews recommends several great podcasts and online learning resources to help grow a small business, especially in the SaaS space. His top pick is the SaaStr Podcast, which features insights from successful SaaS founders and is packed with growth strategies. He also expressed strong interest in exploring content by Alex Hormozi, particularly his books $100M Offers and $100M Leads, and his podcast focused on data-driven business scaling. Additionally, Built to Sell Radio by John Warrillow was recommended for its focus on recurring revenue and building sellable businesses, while Nathan Latka’s Podcast was noted for its sharp focus on SaaS metrics like ARR, MRR, CAC, and churn—making it a valuable listen for any growth-minded founder. What tool or resource would you recommend to grow a small business? Dean Mathews recommends using a project management tool like Asana to grow a small business, as it helps teams stay organized, track progress, and manage both projects and processes effectively. He believes every business boils down to three core elements—people, projects, and processes—and Asana helps align them in a structured way. Additionally, he highlights creating an internal operating system (built in tools like Google Slides), which outlines company values, goals, job roles, meeting structures, and key metrics. Together, these tools support scalable growth and team alignment. What advice would you give yourself on day one of starting out in business? Dean Mathews’ advice to himself on day one of starting out in business would be to “buckle in, you're in for a ride” and to understand early on that scaling a business is all about people. He emphasizes that success doesn’t come from doing everything yourself, but from hiring the right people, trusting them, and building systems that empower them to thrive. He reflects that if he had learned earlier how to let go of control and focus on developing others, his business could have grown even faster. Surrounding yourself with people who are smarter than you in their areas is key to building something truly sustainable. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Trusting others with your vision is the first step to real growth — Dean Mathews A strong culture starts with clearly defined and lived values — Dean Mathews Leadership is less about control and more about enabling success — Dean Mathews
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QFF: David Dilger of Edge Legal Returns: How ‘Results with Respect’ and One-on-Ones Help Small Businesses Manage Psychosocial Risk and Reduce Mental Health Injury Costs by 3x—Practical Legal Tips from 30+ Years Experience. (Episode 682 - David Dilge
06/12/2025
QFF: David Dilger of Edge Legal Returns: How ‘Results with Respect’ and One-on-Ones Help Small Businesses Manage Psychosocial Risk and Reduce Mental Health Injury Costs by 3x—Practical Legal Tips from 30+ Years Experience. (Episode 682 - David Dilge
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Michael Denehey interviews , co-founder of , to explore the critical topic of psychosocial safety for small business owners. Drawing on over 30 years of legal and leadership experience, Dilger highlights the significant impact of unmanaged mental health risks in the workplace—emphasizing that mental health injuries cost three times more and take four times longer to resolve than physical injuries. He identifies key psychosocial hazards such as interpersonal conflict, inappropriate behavior, resistance to change, and mismatched expectations. Dilger underscores the importance of self-aware leadership, cultivating a respectful workplace culture, and conducting regular one-on-one meetings with team members. He also stresses the need for up-to-date policies, comprehensive training, and proactive risk assessments to effectively manage psychosocial risks and ensure legal compliance. Key Takeaways for Small Business Owners: Mental Health Risks Are Costly: Mental health injuries cost businesses three times more and take four times longer to resolve than physical injuries—making prevention and early action essential. Know Yourself as a Leader: The way leaders behave significantly influences workplace culture. Self-awareness and empathy are crucial for building trust and psychological safety. Interpersonal Issues Are the Core Hazards: Most psychosocial risks stem from interpersonal conflict, inappropriate behaviors, resistance to change, and unmet expectations—addressing these proactively reduces harm. One-on-One Meetings Are Powerful Tools: Regular 10–15 minute one-on-one meetings between managers and team members help detect issues early, improve communication, and strengthen relationships. Update Policies and Train Your People: Outdated policies won’t protect your business. Regularly revise them to reflect current expectations, and ensure all staff are trained and understand them. Risk Management Is Not Optional: Conducting proper risk assessments, applying reasonable controls, and reviewing them over time is essential for compliance and maintaining a healthy work environment. One action small business owners can take: According to David Dilger, one action a small business owner should take is to implement regular one-on-one meetings with employees, as this fosters open communication, builds trust, and helps identify and address psychosocial risks early. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: You get the culture you deserve—leaders shape it every day – David Dilger The most powerful tool in management is a regular one-on-one – David Dilger If you don’t understand people, you don’t understand business – David Dilger
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From Baby Products to Fractional Founder: Sari Davidson Shares Her Journey of Building, Scaling, and Exiting a Multi-Million Dollar Business While Helping CPG Entrepreneurs Succeed Through Her Expertise and Consulting. (Episode 681 - Sari Davidson)
06/10/2025
From Baby Products to Fractional Founder: Sari Davidson Shares Her Journey of Building, Scaling, and Exiting a Multi-Million Dollar Business While Helping CPG Entrepreneurs Succeed Through Her Expertise and Consulting. (Episode 681 - Sari Davidson)
In this episode of Grow a Small Business, host Troy Trewin engages in an insightful conversation with , founder of . Sari shares her entrepreneurial journey, beginning with the establishment of Boogan Head, a baby products company, in 2007, through to its successful acquisition in 2024. Boogan Head’s product line, which included pacifier clips, was distributed through major retailers such as Walmart and Target, achieving annual revenues between $5 and $10 million with a team of nine full-time employees. During the discussion, Sari underscores the significance of authenticity in marketing and addresses the complexities of scaling a business, particularly the challenges posed by Walmart’s markdown policies. She also stresses the critical need for small business owners to maintain a strong grasp of financial management and highlights the value of mentorship and continuous professional development in driving long-term success. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Sari Davidson, the hardest aspects of growing a small business are time and money. Limited resources make it challenging to fund people, marketing, production, and essential activities like trade shows. Additionally, when owners try to do everything themselves, it often leads to burnout. What's your favorite business book that has helped you the most? Sari Davidson finds "The 4-Hour Workweek" by Tim Ferriss impactful. She has implemented principles from the book to create balance and efficiency in both her past and current businesses. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Sari Davidson highly values in-person learning opportunities, such as regional conferences and events from organizations like EO (Entrepreneur Organization). While she isn’t a fan of online courses, she loves podcasts and incorporates them into her daily routine to gain insights on business and health. What tool or resource would you recommend to grow a small business? Sari Davidson emphasizes the power of AI tools like Canva and Adobe, especially for small businesses. These tools help create professional-quality outputs at a low cost, enabling businesses to compete effectively. What advice would you give yourself on day one of starting out in business? Sari Davidson advises her younger self to trust that everything will work out in the end. She believes the challenges faced will lead to accomplishments and experiences that allow you to impact others significantly. Additionally, seeing her children admire her work ethic has been a gratifying outcome. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Authenticity paired with the right marketing takes you farther than anything else – Sari Davidson Every small business owner should know where every single dollar is going – Sari Davidson Being an entrepreneur is like a sickness—you can’t not do it – Sari Davidson
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Matthew Whyatt of Tech Torque Systems on Hitting $1M Revenue, Using AI & Personal Branding to Win B2B SaaS Clients, Growing to 70 Staff, and Why Discipline, Systems & Focus Are the Keys to Long-Term Business Success. (Episode 680 - Matthew Whyatt)
06/08/2025
Matthew Whyatt of Tech Torque Systems on Hitting $1M Revenue, Using AI & Personal Branding to Win B2B SaaS Clients, Growing to 70 Staff, and Why Discipline, Systems & Focus Are the Keys to Long-Term Business Success. (Episode 680 - Matthew Whyatt)
In this episode of Grow a Small Business, host Troy Trewin speaks with , Managing Director of . Matthew shares his entrepreneurial journey, scaling a previous business to 70 employees before intentionally transitioning to a leaner, more focused team of six at Tech Talk, specializing in B2B marketing for SaaS and tech companies. He discusses the power of long-term strategy, the impact of personal branding, and the growing effectiveness of hyper-personalized marketing. With revenue projected to exceed $1 million, Matthew attributes much of the company’s success to a disciplined marketing approach, robust systems, and clearly defined processes. He also opens up about the realities of cash flow management, the importance of professional development, and the enduring value of mentorship in sustaining business growth. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Matthew Whyatt, the hardest part of growing a small business is avoiding distractions and staying focused on what truly drives long-term success. He stresses the temptation of chasing "shiny objects"—the latest tools, trends, or business ideas—that can derail progress. Instead, he believes in the importance of discipline, consistency, and nurturing the core business strategy. Using the metaphor of letting the oak tree grow from the acorn you planted, he emphasizes the need to water, tend, and build structure and systems around the business rather than relying on short-term tactics or quick wins. What's your favorite business book that has helped you the most? Matthew Whyatt mentions several impactful business books, but one of his favorites that has helped him the most is The Greatest Salesman in the World by Og Mandino. He appreciates it for its powerful lessons wrapped in a fable format. He also highlights The Goal by Eliyahu Goldratt, which offers valuable insights into process thinking and business systems, and says that thinking of a business like a manufacturing process can significantly improve throughput and efficiency. These books have deeply influenced his approach to sales, systems, and business strategy. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Matthew Whyatt recommends several valuable podcasts and online learning resources for growing a small business. He highlights Dale Beaumont’s Business Blueprint as particularly impactful, noting its structured, systems-focused approach and strong community of business owners. He also mentions learning a lot from thought leaders like Alex Hormozi and Neil Patel, especially around marketing and personal branding. In terms of podcasts, he recommends checking out Nathan Latka’s podcast, which focuses on SaaS businesses and digs deep into financials and growth strategies—ideal for those in the tech and software space. What tool or resource would you recommend to grow a small business? Matthew Whyatt recommends your calendar as the most powerful tool for growing a small business. He emphasizes the importance of scheduling tasks with discipline and structure to maintain consistency and productivity. In addition, he suggests exploring AppSumo to find lifetime deals on useful business tools, helping reduce the burden of monthly subscriptions while still accessing high-quality software for marketing, automation, and operations. These resources, combined with disciplined execution, can significantly enhance small business growth. What advice would you give yourself on day one of starting out in business? Matthew Whyatt’s advice to his younger self on day one of starting out in business would be: “It’s all going to be okay.” This simple yet powerful message reflects his belief in trusting the journey, staying resilient through challenges, and focusing on long-term growth rather than immediate outcomes. It encapsulates the importance of patience, perspective, and perseverance in entrepreneurship. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Success is planting the acorn, nurturing it, and letting the oak tree thrive with systems and structure — Matthew Whyatt True success is the freedom to wake up and do what you love every single day — Matthew Whyatt Avoid the short-term sugar hit; long-term success is built on consistency and discipline — Matthew Whyatt
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Mastering the Art of Speaking: Trang Nova of TrangNova.com Shares How Entrepreneurs Boost Confidence, Lead Teams & Win Clients Using Voice Power — From Skydiving Retreats to Speaking on Stages of 1000+ People. (Episode 679 - Trang Nova)
06/05/2025
Mastering the Art of Speaking: Trang Nova of TrangNova.com Shares How Entrepreneurs Boost Confidence, Lead Teams & Win Clients Using Voice Power — From Skydiving Retreats to Speaking on Stages of 1000+ People. (Episode 679 - Trang Nova)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron interviews , a renowned speaker and speaking coach, who shares her inspiring journey from physiotherapy to empowering entrepreneurs and business owners to harness the power of effective communication. Trang discusses common challenges her clients face—including public speaking anxiety, team leadership, and building personal brands—and emphasizes that 93% of a message’s impact lies in its delivery rather than just words. She outlines her approach to mindset, articulation, and vocal presence, and offers compelling case studies of clients who have achieved remarkable business growth through improved speaking skills. Trang also shares a practical tip: record and review your own speaking to uncover opportunities for impactful improvement. Key Takeaways for Small Business Owners: Your Voice Is a Business Asset: Effective communication isn't just a soft skill—it directly impacts your ability to lead, sell, and influence. Learning to use your voice with clarity and confidence can elevate your brand and business. 93% of Communication Is Non-Verbal: Trang emphasizes that how you say something—your tone, pace, body language, and energy—has a far greater impact than the words themselves. Delivery drives trust, authority, and connection. Mindset Shapes Your Message: Many entrepreneurs struggle with self-doubt and imposter syndrome. Building the confidence to be seen and heard is foundational to becoming a compelling communicator and leader. Tailor Your Speaking Style: There’s no one-size-fits-all solution. Trang works with clients individually to help them refine their unique speaking style—whether that means slowing down, speaking up, or pausing more intentionally. Leadership Requires Clear Communication: Business owners who lead small teams must learn to communicate with a balance of warmth and authority. Mastering hard conversations and motivational messaging is crucial for team growth. Practice with Purpose: Trang recommends a simple but powerful exercise: record a 2-minute video of yourself speaking and review it after a day. This builds self-awareness and helps you identify key areas to improve delivery and presence. One action small business owners can take: According to Trang Nova, one action a small business owner should take is to record a 2-minute video of themselves speaking—whether introducing their business or sharing a story — and watch it the next day to identify areas for improving clarity, confidence, and delivery. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Your voice is your most powerful tool — it can move people long before your product does – Trang Nova The way you say something speaks louder than the words themselves – Trang Nova Confidence isn’t built by knowing more; it’s built by believing you’re already enough – Trang Nova
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Francesca Moi of Empowering Virtual Solutions on Scaling to 78 Team Members, $1.5M Revenue, 75 Clients, Pivoting After COVID, Delegation Mastery, and Her Mission to Empower Filipino VAs While Helping Aussie Businesses Thrive. (Episode 678 - Francesca Moi)
06/03/2025
Francesca Moi of Empowering Virtual Solutions on Scaling to 78 Team Members, $1.5M Revenue, 75 Clients, Pivoting After COVID, Delegation Mastery, and Her Mission to Empower Filipino VAs While Helping Aussie Businesses Thrive. (Episode 678 - Francesca Moi)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of . Francesca shares her journey from starting a business 15 years ago to pivoting three years ago to focus solely on virtual assistants (VAs). Since then, she has grown the company from 1 to 78 full-time equivalent team members, serving over 1,500 clients and generating $1.8 million in revenue. Her business connects Australian companies with skilled VAs from the Philippines, offering services in admin, customer service, and marketing. Francesca highlights the benefits of offshore teams, including better wages and work-life balance for her staff. She also discusses the importance of leadership, time blocking, and continuous professional development, while reflecting on the challenges and lessons of managing fast growth. Other Resources: Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year.. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: 1. What do you think is the hardest thing in growing a small business? Francesca Moi believes the hardest part of growing a small business is managing people during fast growth. As her team expanded rapidly, she found herself in a managerial role she didn’t enjoy. Balancing leadership with structured team management became a challenge. She emphasizes the importance of building the right support to complement your strengths. 2. What's your favorite business book that has helped you the most? Francesca Moi’s favorite business book that has helped her the most is "Buy Back Your Time" by Dan Martell. She values it for its practical strategies on delegation and reclaiming time as a business owner. The book deeply resonated with her as she scaled her VA business. It reinforced her belief in building systems and freeing herself from daily operations. 3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Francesca Moi recommends listening to Alex Hormozi’s podcast and reading his book "\$100M Offers", which she found incredibly helpful for refining offers and sales strategies. She also enjoys mindset-focused podcasts like those by Brooke Castillo from The Life Coach School. Francesca believes combining business tactics with personal development is key to sustainable growth. 4. What tool or resource would you recommend to grow a small business? Francesca Moi strongly recommends hiring a virtual assistant (VA) as a key tool to grow a small business. She believes VAs help business owners delegate repetitive tasks, free up time, and focus on high-value activities. By building the right support team, entrepreneurs can scale faster and more sustainably. 5. What advice would you give yourself on day one of starting out in business? Francesca Moi would tell herself on day one: “It’s possible.” She emphasizes that in the beginning, she doubted her ability to succeed or even make a single dollar. Her advice is to keep moving forward, trust the process, and believe in your potential—because success comes with persistence. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Success isn't about working more—it's about working smarter with the right team – Francesca Moi Leadership is knowing your strengths and building support where you’re weak – Francesca Moi Don’t fear pivoting—sometimes the detour becomes the main road to success – Francesca Moi
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John Abrams, Founder of South Mountain Company, on Building a $20M Architecture & Solar Business Over 52 Years, Embracing Employee Ownership, Rejecting Fast Growth, and Creating a Lasting Community-Driven Legacy. (Episode 677 - John Abrams)
06/01/2025
John Abrams, Founder of South Mountain Company, on Building a $20M Architecture & Solar Business Over 52 Years, Embracing Employee Ownership, Rejecting Fast Growth, and Creating a Lasting Community-Driven Legacy. (Episode 677 - John Abrams)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , shared his remarkable journey from launching a small six-person architectural construction firm in 1973 to growing it into a thriving 40-employee solar business generating $20 million in annual revenue. A strong advocate for employee ownership, Abrams highlighted the advantages of worker cooperatives and Employee Stock Ownership Plans (ESOPs), emphasizing their positive impact on productivity and employee retention. In his new book, explores the critical topic of succession planning for aging business owners, offering insights on preserving company values, fostering effective communication, and achieving a sustainable work-life balance. He also reflected on navigating challenges like the 2008 financial crisis and underscored the importance of community engagement in building a resilient and purpose-driven business. Other Resources: Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to John Abrams, the hardest thing in growing a small business is getting everyone aligned behind a single mission—what he describes as “getting all the wood behind a single arrow”—while also maintaining core values in the face of numerous external temptations. He emphasizes that as a business grows, staying true to its founding principles becomes increasingly difficult, yet it’s essential for long-term success and integrity. What's your favorite business book that has helped you the most? John Abrams' favorite business book that has helped him the most is Managing Transitions by William Bridges. He values it for its insights on how to effectively move from one stage of business to another, emphasizing that it offers guidance on navigating all kinds of changes within a company. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? John Abrams recommends several alternative sources of learning rather than traditional business media. He highlights The Ink and The Contrarian as valuable platforms, along with communicator Anat Shenker-Osorio for her insights on messaging and influence. While not all are strictly business-focused, he finds them powerful for understanding communication, leadership, and societal context—all of which he sees as essential to growing a meaningful small business. What tool or resource would you recommend to grow a small business? John Abrams recommends strong communication tools—both written and spoken—as the most important resource for growing a small business. He believes that clear, effective communication is the key to building relationships, aligning teams, and driving a business forward successfully. What advice would you give yourself on day one of starting out in business? John Abrams would advise himself on day one of starting out in business to recognize that it’s going to be an incredible ride, to enjoy every minute of it, and to stay conscious and aware of how he builds relationships with people, as they are the true key to success. He reflects that in his early years, he focused too much on product quality and not enough on the importance of people, which he later realized is what small business is really about. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: When people are truly part of something, they give it everything they’ve got – John Abrams Growth is overrated and often the cause of trouble rather than triumph – John Abrams Communication is the key to small business — writing, speaking, and being transparent – John Abrams
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QFF: From luxury cars to Helm Fellini, Hobart’s beloved Italian restaurant. Passionate about hospitality, trust, WOWing guests, inspiring teams, and crafting unforgettable experiences with creativity & innovation. (Episode 676 - Shane Fell)
05/29/2025
QFF: From luxury cars to Helm Fellini, Hobart’s beloved Italian restaurant. Passionate about hospitality, trust, WOWing guests, inspiring teams, and crafting unforgettable experiences with creativity & innovation. (Episode 676 - Shane Fell)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Amanda Jones interviews shares his incredible journey from the corporate world of luxury cars to becoming the driving force behind , Hobart’s renowned Italian restaurant. With a passion for hospitality, Shane emphasizes the importance of trust, teamwork, and creating WOW experiences that leave lasting impressions. He discusses his leadership approach, focusing on empowering staff, fostering innovation, and building a people-first culture. Shane’s insights into crafting unforgettable dining experiences showcase his commitment to excellence and adaptability. From customer connections to operational precision, Shane’s story inspires business owners to pursue growth through passion and resilience. Other Resources: Key Takeaways for Small Business Owners: Passion Drives Success: Pursue what you love, as passion fuels energy and commitment in both business and personal life. Trust Builds Culture: Trust is the foundation of a strong team and an exceptional customer experience. Without trust, culture deteriorates. Empower Your Team: Value your staff by giving them a voice, encouraging innovation, and fostering an environment where they feel appreciated. Customer Experience Matters: Success lies in crafting memorable experiences by focusing on relationships, first impressions, and understanding customer needs. Adaptability is Key: Stay open to change and embrace new technologies or ideas to remain relevant and competitive in your industry. Invest in Self-Growth: Continuously learn and grow through books, audio, and personal discipline to achieve goals and inspire others. One action small business owners can take: According to Shane Fell, one action a small business owner should take is to set clear non-negotiables for their operations, such as service quality and team behavior. Regularly reviewing these standards with the team ensures consistency and drives growth. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Passion is the fuel that transforms ordinary work into extraordinary success – Shane Fell Adaptability isn’t optional; it’s the key to staying relevant and thriving – Shane Fell Investing in yourself is the best decision you’ll ever make – Shane Fell
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From Not Happy Jan to $12M Success: Penny Burke’s Journey from Essence to WhereTo Research, Building a Market Research Powerhouse with People-Centered Growth and Global Impact in the Business World. (Episode 675 - Penny Burke)
05/27/2025
From Not Happy Jan to $12M Success: Penny Burke’s Journey from Essence to WhereTo Research, Building a Market Research Powerhouse with People-Centered Growth and Global Impact in the Business World. (Episode 675 - Penny Burke)
In this episode of Grow a Small Business, host Troy Trewin interviews , Director of , shares her inspiring journey of growing the company to $12 million in revenue and leading it through a successful merger with a global firm. She highlights the importance of strong people skills, strategic thinking, and staying passionate about business. Penny also reflects on her early days in advertising and how those experiences shaped her leadership style. This episode offers valuable insights into sustainable growth, effective leadership, and staying true to your values in the business world. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Penny Burke, one of the hardest things in growing a small business is managing time, especially balancing business development ("hunting") with project delivery ("cooking and eating"). She explains that in a project-based business, it's challenging to constantly juggle winning new work while also delivering high-quality outcomes. Additionally, she emphasizes that people management — hiring the right team and dealing with performance issues—is another tough but crucial aspect of sustainable growth. What's your favorite business book that has helped you the most? Penny Burke's favorite business book that has helped her the most is "How to Win Friends and Influence People" by Dale Carnegie. She considers it a classic and values its timeless insights on building strong relationships and effective communication—key skills in both leadership and business growth. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Penny Burke does not recommend any specific podcasts or online learning tools to help grow a small business. She mentions that her husband uses such resources more than she does, and she personally prefers listening to music during her downtime instead of engaging with podcasts or similar tools. What tool or resource would you recommend to grow a small business? Penny Burke emphasizes the importance of market mapping as a methodology rather than a specific tool. She recommends identifying where your business can play, where it can win, and where you can build your fame. This market-focused thinking helps small businesses define their niche and develop a strong positioning strategy, which is critical for growth. What advice would you give yourself on day one of starting out in business? Penny Burke’s advice to herself on day one of starting out in business is: "Just be good. Don’t worry about size. Just whatever it is that you’re going to do, do it really, really, really well." This highlights her focus on quality and excellence over rapid growth. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: The only thing I’ve ever wanted to be is good, and not just good, but great – Penny Burke Success is about working on great projects, attracting great people, and delivering great outcomes." – Penny Burke People like working with good people; don’t underestimate the power of being one." – Penny Burke
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From $250K in Debt to $300K Profit: How Jaemin Frazer Rebuilt The Insecurity Project, Downsized from a team of 35, Gained Time, Money & Mobility—Helping Leaders Erase Self-Doubt & Unlock Their True Potential. (Episode 674 - Jaemin Frazer)
05/25/2025
From $250K in Debt to $300K Profit: How Jaemin Frazer Rebuilt The Insecurity Project, Downsized from a team of 35, Gained Time, Money & Mobility—Helping Leaders Erase Self-Doubt & Unlock Their True Potential. (Episode 674 - Jaemin Frazer)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , He shares his 15-year journey of turning personal and professional setbacks into success. Starting in 2010, he scaled to 5 full-time equivalents and 30 contractors but faced a $250,000 debt when the model failed. By restructuring, Jaemin now works just 24 hours weekly with his wife, from anywhere in the world, generating impactful results globally. His approach treats personal insecurity as a solvable problem, supported by six books and his innovative coaching framework, empowering ambitious midlifers to eradicate self limiting beliefs so they can show up to life at their best where it matters most. Other Resources: Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Jaemin Frazer, the hardest part is backing yourself. It requires resilience, resourcefulness, and staying true to your vision, even when faced with doubts or challenges. What's your favorite business book that has helped you the most? According to Jaemin Frazer, his favorite business book is "Key Person of Influence" by Daniel Priestley. He highlights its transformative impact on understanding business systems and structure. He also mentions other influential reads like "Awaken the Giant Within" by Tony Robbins and "The 4-Hour Workweek" by Tim Ferriss. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? According to Jaemin Frazer, he highly recommends the Tim Ferriss podcast and the Key Person of Influence podcast by Glenn Carlson for professional development. What tool or resource would you recommend to grow a small business? According to Jaemin Frazer, ScoreApp is a powerful tool for growing a small business. This quiz-based lead generation platform effectively gathers data and engages prospects while converting leads more efficiently. What advice would you give yourself on day one of starting out in business? According to Jaemin Frazer, he would give no advice to his past self. He believes in the importance of learning from struggles without shortcuts, as those experiences add meaning and depth to the journey. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Success is a lifestyle built on purpose, not a race to exhaustion – Jaemin Frazer You can’t build something meaningful without first backing yourself – Jaemin Frazer Insecurity is solvable, but it demands you confront what you've long avoided – Jaemin Frazer
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QFF: LaTonya Roberts of Harmony Consulting Group on Scaling Smart: How Fractional COOs Help Small Business Owners Streamline Ops, Boost Growth & Step Into the CEO Role Without Full-Time Costs. (Episode 673 - La Tonya Roberts)
05/22/2025
QFF: LaTonya Roberts of Harmony Consulting Group on Scaling Smart: How Fractional COOs Help Small Business Owners Streamline Ops, Boost Growth & Step Into the CEO Role Without Full-Time Costs. (Episode 673 - La Tonya Roberts)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron interviews , Founder of , shares how she helps small business owners streamline operations, scale sustainably, and step fully into their CEO role. She discusses the power of fractional COO support, her signature operational health audit, and the importance of strategic planning. La Tonya also explains how outsourcing day-to-day operations allows founders to focus on growth, clients, and innovation. With real-life examples and practical insights, this episode is a must-listen for any business owner feeling stretched too thin. Discover how to grow smarter, not harder. Key Takeaways for Small Business Owners: Fractional COOs Add Big Value Without Full-Time Costs: You don’t need a full-time operations executive to scale—fractional COOs offer expert support tailored to your business size and budget. Start with an Operational Health Audit: Assessing eight core areas of your business helps identify what’s working, what needs fixing, and where to stop wasting time and energy. Strategic Planning Drives Sustainable Growth: Annual planning with clear 3–5 year goals, broken into quarterly milestones, keeps your business focused, flexible, and on track. Step Into Your CEO Role: Let go of the day-to-day grind and focus on vision, sales, and growth—your highest-value work as a founder. Prioritize Communication with Your Fractional Exec: Clear roles, decision-making authority, and regular check-ins are key to a successful partnership. You Don’t Have to Do It All Alone: Even with limited resources, bringing in trusted operational support—just a few hours a week—can unlock growth and free up your time. One action small business owners can take: According to La Tonya Roberts, one action a small business owner should take is to conduct an operational health audit to identify inefficiencies, streamline processes, and create a clear roadmap for sustainable growth. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: You don’t need to do everything yourself to run a successful business – La Tonya Roberts Clarity in operations creates freedom for innovation and growth – La Tonya Roberts Scaling starts with streamlining—fix the inside before growing the outside – La Tonya Roberts
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Dr. Lynda Dean-Duru of Ashburn Children's Dentistry on Healing Her Own Sleep Apnea Without Surgery and Pivoting to Airway-Focused Pediatric Care to Help Kids Sleep Better, Breathe Easier, and Thrive Early in Life. (Episode 672 - Dr. Lynda Dean-Duru)
05/20/2025
Dr. Lynda Dean-Duru of Ashburn Children's Dentistry on Healing Her Own Sleep Apnea Without Surgery and Pivoting to Airway-Focused Pediatric Care to Help Kids Sleep Better, Breathe Easier, and Thrive Early in Life. (Episode 672 - Dr. Lynda Dean-Duru)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , based just outside Washington, D.C. Dr. Lynda shares her inspiring journey of healing her own sleep apnea without surgery and how it led her to pivot her practice toward airway-focused pediatric care. She explains how early intervention in children's breathing and sleep issues can transform their long-term health. Tune in to hear how she's making a global impact by helping kids breathe better, sleep deeper, and live healthier lives. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Dr. Lynda believes the hardest thing is staying focused and committed to your vision, especially when it’s not popular or easily understood. For her, the challenge was sticking with an innovative and nontraditional model of pediatric dentistry despite obstacles. What's your favorite business book that has helped you the most? Her favorite business book is "Start With Why" by Simon Sinek. She values how it emphasizes understanding and communicating your purpose, which has been crucial in leading her team and connecting with patients. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Dr. Lynda highly recommends The Ed Mylett Show for its personal and professional growth insights. She also listens to Tony Robbins and Dean Graziosi, and uses ChatGPT to help organize her thoughts and explore ideas in her business. What tool or resource would you recommend to grow a small business? She recommends becoming great at telling your story with conviction. She emphasizes the power of storytelling to connect with patients, build trust, and market effectively—something she has used to grow her own practice. What advice would you give yourself on day one of starting out in business? Dr. Lynda would tell her younger self to believe more, be patient, and stay persistent. She reflects on the importance of self-confidence and trusting your vision, even when others don’t yet see its value. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Success is changing the trajectory of a child’s health, not just fixing their teeth – Dr. Lynda Dean-Duru Tell your story with heart—that’s how people truly connect – Dr. Lynda Dean-Duru Most lifelong health issues start in childhood—we just have to know what to look for – Dr. Lynda Dean-Duru
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From Oil & Gas at 17 to $100M in Construction: Jose Berlanga of Tricon Homes on 40 Years of Business Grit, Surviving the GFC, Scaling to 200 Team Members & Lessons from 7 Cafes and Multiple Startups. (Episode 671 - Jose Berlanga)
05/18/2025
From Oil & Gas at 17 to $100M in Construction: Jose Berlanga of Tricon Homes on 40 Years of Business Grit, Surviving the GFC, Scaling to 200 Team Members & Lessons from 7 Cafes and Multiple Startups. (Episode 671 - Jose Berlanga)
In this episode of Grow a Small Business, host Troy Trewin interviews of , based in Houston, Texas. Jose shares his 40-year journey as a serial entrepreneur, starting in oil and gas at just 17, then scaling a construction business to $100M and 200 team members. He opens up about the challenges of the GFC, lessons from running seven cafes, and the mindset needed to survive and thrive in business. Jose also offers insights into hiring, delegation, and building resilience through tough economic cycles. Check out the book " — a practical guide that merges entrepreneurship with real estate insights. It offers proven strategies for building a thriving business while maintaining a strong and balanced home life. Focused on financial independence, property investment, and work-life balance, this book is a valuable resource for aspiring and established entrepreneurs alike. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Jose Berlanga believes the hardest part of growing a small business is persistence — staying mentally tough through uncertainty, setbacks, and the less enjoyable tasks. Passion can fade when challenges mount, but endurance keeps you going. He explains that growth brings constant change and pressure to adapt. True success, he says, comes from resilience, not just enthusiasm. What's your favorite business book that has helped you the most? Jose Berlanga’s favorite business book that has helped him the most is The Goal by Eliyahu M. Goldratt. He values it for its step-by-step approach to identifying and eliminating obstacles, improving processes, and turning challenges into assets for business success. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Jose Berlanga didn’t mention any specific podcasts or online learning resources he uses. Instead, he emphasized his habit of writing everything down — capturing ideas, reminders, and tasks immediately to stay organized and avoid forgetting important actions in his business journey. What tool or resource would you recommend to grow a small business? Jose Berlanga recommends focusing on self-awareness and skill alignment as the most important tool to grow a small business. He advises choosing a business that not only interests you but also matches your strengths — because success comes from doing what you enjoy and what you're genuinely good at. What advice would you give yourself on day one of starting out in business? Jose Berlanga would advise himself on day one to relax and trust the process — to do his best without stressing over outcomes. He emphasizes not forcing results and believes that if you stay committed and focused, things will work out as they’re meant to. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Passion fades, but persistence fuels true success – Jose Berlanga You don’t build a business alone — you build it with people you trust – Jose Berlanga Success is owning your time, not just your income – Jose Berlanga
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QFF: Linda Manaena of LeaderLab on Building Human-Centered Leaders, Growing a Successful Culture of Psychological Safety, and Launching Her Bold New Podcast ‘Meno Mojo’ Blending Sass, Science & Shenanigans Around Menopause. (Episode 670 - Linda Manaen
05/15/2025
QFF: Linda Manaena of LeaderLab on Building Human-Centered Leaders, Growing a Successful Culture of Psychological Safety, and Launching Her Bold New Podcast ‘Meno Mojo’ Blending Sass, Science & Shenanigans Around Menopause. (Episode 670 - Linda Manaen
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Amanda Jones interviews , Co-CEO and Co-Founder of , a consultancy dedicated to helping leaders create psychologically safe and high-performing workplaces. Linda discusses how LeaderLab uses neuroscience and practical, evidence-based tools to support leaders in shifting from command and control to leading with clarity, courage, and connection. She emphasizes the importance of moving beyond compliance to foster genuine trust, inclusion, and well-being within teams. Linda also shares common ways leaders unintentionally undermine safety and the mindset shifts needed to build resilient cultures. A special highlight of the episode is Linda announcing her upcoming podcast, Meno Mojo, which blends sass, science, and shenanigans to explore the often-overlooked topic of menopause. Key Takeaways for Small Business Owners: Psychological Safety is Not Optional — Even for Small Teams: Linda debunks the myth that small businesses are “too small” to worry about psychological safety. Regardless of team size, creating a culture where people feel safe, heard, and valued is essential for productivity and well-being. Slow is Smooth, Smooth is Fast: Taking the time to build trust and safety within your team may feel slow initially, but it leads to smoother operations and faster results over time. Investing upfront in people yields long-term gains. Avoid the “Toughen Up” Trap: Old leadership mindsets like “just toughen up” are no longer effective. These attitudes can unintentionally harm team morale. Instead, leaders should focus on empathy, curiosity, and adapting to individual team member needs. Compliance and Culture Go Hand-in-Hand: Safety isn’t just a compliance checklist—it’s about culture. Leaders must balance legal responsibilities with a human-centered approach that empowers teams to thrive emotionally and psychologically. Leaders Can Undermine Safety Unintentionally: Common behaviors like micromanaging, rushing decisions, or dismissing ideas can quietly erode psychological safety. Awareness and better communication—like asking “What can I do differently to help you do your best work?”—go a long way. Leadership Starts With Self-Awareness: One of Linda’s strongest messages is about personal responsibility: leaders must look inward and understand their own behaviors and triggers to lead with courage and connection. Unlearning outdated habits is key to better leadership. One action small business owners can take: According to Linda Manaena, one action a small business owner should take is to ask their team, “What can I do differently to make it easier for you to do your best work?” and then simply listen. Creating space for open, honest dialogue builds psychological safety and trust. This small yet powerful step helps leaders better understand their people and improve overall team performance. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Slow is smooth, and smooth is fast—especially when it comes to leadership — Linda Manaena The real work of leadership is making people feel seen, heard, and safe — Linda Manaena Leaders don’t need to have all the answers—they need to ask better questions — Linda Manaena
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Tiffany Alexander of Aspen Sage Fund on Her 20-Year Journey from Aspiring Astronaut to Real Estate Success, Scaling a 30-Person Team, Owning 17 Doors, and Mastering Note Investing to Help Families Across America. (Episode 669 - Tiffany Alexander)
05/13/2025
Tiffany Alexander of Aspen Sage Fund on Her 20-Year Journey from Aspiring Astronaut to Real Estate Success, Scaling a 30-Person Team, Owning 17 Doors, and Mastering Note Investing to Help Families Across America. (Episode 669 - Tiffany Alexander)
In this episode of Grow a Small Business, host Troy Trewin interviews , Fund Manager and Owner of , about her 20-year journey from aspiring astronaut to successful real estate investor. Tiffany shares how she built a 30-person team, scaled to 17 rental doors, and transitioned into note investing to reclaim her time and boost returns. She explains how Aspen Sage Fund specializes in acquiring and restructuring distressed mortgage debt, helping families stay in their homes. Her story highlights the power of mindset, growth, and adapting to market shifts. This episode is packed with insights for anyone in real estate or looking to scale a small business. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Tiffany Alexander, the hardest part of growing a small business is facing moments of financial uncertainty—when you feel like you can't keep going and don't know where the next penny will come from. Especially in real estate, she highlights the challenge of being "property rich and cash poor," where assets are tied up but liquid funds are lacking. What's your favorite business book that has helped you the most? Tiffany Alexander’s favorite business book that has helped her the most is Multiply Your God-Given Potential by John Bevere. She appreciates how the book challenges business owners to go beyond personal success by using their talents to give back, grow further, and make a greater impact rather than settling after reaching initial goals. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Tiffany Alexander recommends the Lucky Titan podcast by Josh Tapp as a great resource. She values it for its strong focus on marketing, which she believes is essential for business growth. She also emphasizes the power of referrals and using a CRM to track them as key tools for small business success. What tool or resource would you recommend to grow a small business? Tiffany Alexander recommends using a white-labeled version of Pantheon Connect, a tool that helps manage and leverage LinkedIn connections for referrals. She values it for enabling her to build trust, request introductions, and expand her network effectively—crucial for growing a small business through relationships. What advice would you give yourself on day one of starting out in business? Tiffany Alexander’s advice to herself on day one of starting out in business would be: “Ask more people. Don’t be afraid to ask a dumb question. Ask. Don’t quit on asking.” She believes staying quiet slows down progress and that growth comes from seeking help and information early and often. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Ask more people—growth begins the moment you stop being afraid to ask – Tiffany Alexander The master has failed more than the beginner has ever tried—keep going – Tiffany Alexander Being property rich and cash poor taught me the true cost of holding assets – Tiffany Alexander
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Jay Patey on Scaling Pigeon Whole Bakers from a Tiny Hobart Café to an $8M Bakery Supplying MONA, Building a 50+ Team, Shifting to Daylight Hours & How Word-of-Mouth and People-First Culture Created a Beloved Tasmanian Brand. (Episode 668 - Jay Patey)
05/11/2025
Jay Patey on Scaling Pigeon Whole Bakers from a Tiny Hobart Café to an $8M Bakery Supplying MONA, Building a 50+ Team, Shifting to Daylight Hours & How Word-of-Mouth and People-First Culture Created a Beloved Tasmanian Brand. (Episode 668 - Jay Patey)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , who shares his journey from launching a small Hobart café in 2008 to building an $8M bakery with over 50 staff. Jay dives into the power of word-of-mouth marketing, the decision to expand into wholesale, and creating a beloved Tasmanian brand that now supplies major outlets like MONA and Hill Street stores. He opens up about the challenges of fast growth, how shifting to daylight production transformed team wellbeing, and why a people-first culture is key to long-term success. Jay also reflects on lessons learned from nearly two decades in business and offers valuable advice for other small business owners. It’s a raw, honest, and inspiring story of resilience, purpose, and sustainable growth. Other Resources: Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Jay Patey, the hardest thing in growing a small business is dealing with the unknown and the lack of control over unexpected challenges. Despite careful planning, unforeseen issues can arise that test resilience and patience. He highlights that growth is a long-term journey requiring adaptability and the ability to navigate uncertainty. What's your favorite business book that has helped you the most? Jay Patey mentioned that the business book which helped him the most was "2 Second Lean" by Paul Akers. He appreciated its focus on improving workflow efficiency, organization, and lean manufacturing principles—particularly relevant as he set up their new bakery production space to be streamlined and future-proofed. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Jay Patey specifically recommended the Grow A Small Business Podcast as a valuable resource. He mentioned that he listens to it religiously and finds it insightful for learning from other business owners’ growth journeys and challenges. What tool or resource would you recommend to grow a small business? Jay Patey recommends using subscription-based software tools to grow a small business, particularly those that streamline operations. He highlights tools like Xero for accounting, a robust time and attendance system integrated with payroll, and Square for point of sale (POS), which also connects with their website. These tools have helped improve efficiency and reduce administrative overhead What advice would you give yourself on day one of starting out in business? Jay Patey would advise himself on day one to “strap in for the ride” and recognize that he had no real idea of what lay ahead. He reflects that he was quite naïve at the start and never imagined the business would grow as much as it has, emphasizing the importance of being mentally prepared for a long, challenging, and evolving journey. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: If you're playing in the A-League, you need A-League players every day – Jay Patey Patience and resilience are the real fuel behind sustainable growth – Jay Patey Growing a business isn’t a sprint; it’s a marathon with hills, storms, and surprises – Jay Patey
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QFF: How Michael Preece, Director of Business Networking Advantage Australia, Turned His Passion for Connection Into a Thriving Statewide Network With 6 Groups Driving Business Growth Across Tasmania for Over a Decade. (Episode 667 - Michael Preece)
05/08/2025
QFF: How Michael Preece, Director of Business Networking Advantage Australia, Turned His Passion for Connection Into a Thriving Statewide Network With 6 Groups Driving Business Growth Across Tasmania for Over a Decade. (Episode 667 - Michael Preece)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Amanda Jones interviews , the Connector in Chief at . Michael shares how he built a thriving statewide network of six groups across Tasmania over the past 11 years. Starting as a photographer, he leveraged his passion for genuine relationships into a powerful business referral system. Michael offers practical tips on networking, building trust, and the importance of making one meaningful new connection each week. Key Takeaways for Small Business Owners: Focus on Relationships Over Sales: Networking is not about pitching—it’s about building genuine, value-driven relationships that lead to long-term business opportunities. Set Realistic Networking Goals: Don’t aim to meet everyone in the room. Instead, target 3–4 meaningful conversations at each event to build quality connections. Consistently Grow Your Network: Make it a weekly habit to meet at least one new person in business. Over time, this compounds into powerful referral and support networks. Never Underestimate Who People Know: A contact may not become a client—but they might introduce you to someone who is. Treat every connection as a gateway to broader networks. Use Simple Tools Effectively: A well-organized contact system (like Outlook synced to your phone) can act as a lightweight CRM to manage relationships and follow-ups. Track and Show the Value of Networking: Leverage tools or systems that give transparency into referrals and business growth so you can clearly measure the ROI of your networking efforts. One action small business owners can take: According to Michael Preece, one action a small business owner should take is to meet one new business contact each week with the genuine intent to build a relationship—because you never know who they know or where that connection might lead. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: You don’t know who people know—every connection holds untapped potential – Michael Preece Success in business starts with showing a sincere interest in others – Michael Preece One meaningful conversation is more powerful than fifty business cards – Michael Preece
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Felicity Zadro on Growing Zadro Agency to $2M Revenue With 10 Staff: From $5K and Laptop nicknamed Bruce to Leading With Purpose, Navigating Crises, Building Retainers, and 18 Years of Strategic Communications Success. (Episode 666 - Felicity Zadro)
05/06/2025
Felicity Zadro on Growing Zadro Agency to $2M Revenue With 10 Staff: From $5K and Laptop nicknamed Bruce to Leading With Purpose, Navigating Crises, Building Retainers, and 18 Years of Strategic Communications Success. (Episode 666 - Felicity Zadro)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , a strategic communications firm in Sydney. Felicity shares how she built her business from just $5K and a heavy laptop named “Bruce” into a $2M agency with 10 team members. She discusses overcoming major challenges, including the GFC and losing 85% of revenue during COVID, and how she rebuilt with a strong retainer model. We dive into her focus on team culture, the shift from founder to CEO mindset, and balancing leadership with motherhood. It's a powerful story of resilience, clarity of purpose, and long-term growth. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Felicity Zadro, the hardest thing in growing a small business is juggling priorities and deciding where to focus your time. She emphasised that time is finite, so making the right decisions, learning how to delegate effectively, and focusing only on what the business owner can uniquely do—especially the tasks they might not always want to—are essential and challenging parts of growth. What's your favorite business book that has helped you the most? Felicity Zadro’s favorite business book that has helped her the most is Start With Why by Simon Sinek. She shared that it's been critical for Zadro Agency, particularly in shaping their brand and strategic planning process. It resonated deeply with her approach to purpose-driven business. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Felicity Zadro emphasises her involvement in a CEO group, noting that while it requires a substantial commitment, she finds it incredibly valuable for gaining insights and building connections with key people and suppliers. She describes the group as a continuous, structured learning environment that has profoundly influenced her and reshaped how she manages her business. What tool or resource would you recommend to grow a small business? Felicity Zadro recommends developing a robust business plan as a critical tool for growing a small business. A clear plan focuses efforts, sets achievable goals, and ensures team alignment, creating momentum and long-term direction for success. What advice would you give yourself on day one of starting out in business? Felicity Zadro’s advice to her day-oneself is to trust her instincts and embrace the journey, knowing it will challenge and transform her into a better leader. She highlights the importance of listening to your inner voice as it reflects accumulated experience. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Culture isn’t created overnight; it’s a daily commitment to values and people – Felicity Zadro Success is a balance of ambition, focus, and adaptability – Felicity Zadro Resilience is the key to thriving through challenges and change – Felicity Zadro
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From $300K to $4M in 6 Years by Age 28: How Hayden Crack of HC Electrical Built a 13+ Person Team, Delegated for Growth, and Balanced Work and Life with Culture, Systems, and a Powerful Network. (Episode 665 - Hayden Crack)
05/02/2025
From $300K to $4M in 6 Years by Age 28: How Hayden Crack of HC Electrical Built a 13+ Person Team, Delegated for Growth, and Balanced Work and Life with Culture, Systems, and a Powerful Network. (Episode 665 - Hayden Crack)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , shares his inspiring business journey. Starting as a one-man operation, he scaled his electrical contracting business from a £300k turnover to over £4M in just six years, growing his team to 13 full-time equivalents. Based in Hobart, Australia, HC Electrical specializes in residential, insurance, and commercial electrical work, as well as air conditioning and solar installations. Hayden emphasizes the value of delegation, cultivating a robust network, and nurturing team culture as key strategies for managing rapid growth. Other Resources: Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Hayden Crack, the hardest thing in growing a small business is: "Wearing all the hats — knowing when to let go, when to hire, and balancing reactive versus proactive decisions. It’s tough to get the timing right, especially when transitioning roles and responsibilities." What's your favorite business book that has helped you the most? Hayden Crack mentioned he's not a massive reader, but he does regularly read the Australian Financial Review and finds value in that. He hasn’t read many business books but was recommended The E-Myth during the episode. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Hayden Crack recommends a few valuable podcasts and learning resources for small business growth. He regularly listens to the Grow A Small Business Podcast for insights from fellow entrepreneurs, and enjoys 15 Minutes with the Boss by the Australian Financial Review for quick, impactful business tips. He also found the Lifestyle Tradie Podcast particularly inspiring, especially a story about a plumbing business that scaled to 17 team members and was eventually sold, highlighting the power of strong systems and minimal owner involvement. What tool or resource would you recommend to grow a small business? Hayden Crack recommends that the most important tool for growing a small business is yourself—specifically, your mindset and willingness to learn. He highlights the value of investing in personal development, building a strong network, and surrounding yourself with experts like a great accountant or digital strategist. For Hayden, continuous learning, listening to podcasts, and having a trusted support network are key resources that drive sustainable growth. As he puts it, “You are the biggest tool—that’s why it’s your business.” What advice would you give yourself on day one of starting out in business? Hayden Crack’s advice to his day-one self would be: “Just keep going.” He emphasizes the power of visualizing where you want to be, setting clear goals, and believing in your own capability. Early in his journey, he didn’t think he could achieve what he has today, so he’d remind himself that everything is achievable with determination and the right mindset. Believing in himself sooner would have made a big difference. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: You are the biggest tool—that’s why it’s your business. Invest in yourself and your network – Hayden Crack Delegating isn’t just about trust—it’s about growth. Let go and empower others to step up – Hayden Crack Success is not one big moment—it’s made of small wins, proud teams, and time with the people you love – Hayden Crack
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QFF: Unlocking Innovation with Dr. Linda Sands of Adaptology: How Curiosity, Science & Customer Feedback Help Small Biz Owners Outsmart Big Corporates & Rapidly Create Game-Changing Value. (Episode 664 - Dr. Linda Sands)
05/01/2025
QFF: Unlocking Innovation with Dr. Linda Sands of Adaptology: How Curiosity, Science & Customer Feedback Help Small Biz Owners Outsmart Big Corporates & Rapidly Create Game-Changing Value. (Episode 664 - Dr. Linda Sands)
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Amanda Jones interviews , innovation coach and founder of . Linda shares how small business owners can harness the power of curiosity, experimentation, and structured thinking to stay agile and customer-focused. She busts common innovation myths and explains why small businesses are better positioned than large corporates to test, adapt, and create value. She also recommends as a must-read for anyone looking to better understand and apply innovation. 📚 Want to keep growing your mindset and innovation skills? Don’t miss Dr. Linda Sands’ Free Book Club — a handpicked selection of powerful reads to fuel your business growth and creative thinking. Join now at . Key Takeaways for Small Business Owners: Innovation Isn’t Just About Tech: True innovation means creating something different that adds value, not necessarily using the latest technology like AI. Small Businesses Have a Superpower: Their close proximity to customers gives them a huge advantage in testing ideas, gathering real feedback, and iterating quickly. Scientific Thinking Drives Better Decisions: Applying structured, research-based methods from science can improve clarity and reduce risk when making business decisions. Write It Down, Step Back, Reassess: Linda recommends journaling and using “incubation time” to gain clarity on business challenges and unlock fresh solutions. Confirmation Bias is a Hidden Trap: Don’t just look for feedback that validates your ideas—actively seek out what’s not working, especially from customers who’ve left. A Coach Can Unlock Growth: Even experienced coaches need coaches. Having someone objective to challenge your thinking can drive real business breakthroughs. One action small business owners can take: According to Dr. Linda Sands one action a small business owner who is struggling can take is to be aware and look at other organizations and other industries. Keeping your eyes open to how other people do things is important because that is where really fresh ideas can come from. Do you have 2 minutes every Friday? Sign up to the . It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Innovation is something different that creates value – Dr. Linda Sands Your first idea is just a draft—expect to refine, not to be right – Dr. Linda Sands Don’t fear feedback; it’s the fastest route to growth – Dr. Linda Sands
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Dr. Tiffany Slater of HR Tailor Made on Growing a Fractional HR Agency, Building a Team, Serving Nonprofits, Embracing a ‘No Asshole’ Rule, and Finding Joy and Freedom Through Entrepreneurship After 30 Years in HR. (Episode 663 - Dr. Tiffany Slater)
04/29/2025
Dr. Tiffany Slater of HR Tailor Made on Growing a Fractional HR Agency, Building a Team, Serving Nonprofits, Embracing a ‘No Asshole’ Rule, and Finding Joy and Freedom Through Entrepreneurship After 30 Years in HR. (Episode 663 - Dr. Tiffany Slater)
In this episode of Grow a Small Business, host Troy Trewin interviews , founder of , a U.S.-based fractional HR agency focused on supporting nonprofits and small professional service businesses. With 30 years in HR, Tiffany started her business in 2018 and has grown it to a team of five, emphasizing joyful work and a strict "no-asshole" client rule. A special highlight from the conversation was Tiffany’s vision of success: collecting checks while traveling the world and experiencing a different spa every week. She also shares her biggest mindset shift—realizing she doesn’t need to be perfect or the smartest in the room to lead effectively. Other Resources: Stop ‘Winging’ the Onboarding Process: 8-step Onboarding Checklist to make things easy on you…and better for the whole team Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Dr. Tiffany Slater believes the hardest thing in growing a small business is trusting yourself and your ability to create something bigger than yourself and bigger than you could ever even imagine. This mindset challenge often outweighs operational hurdles, as it requires deep personal belief and resilience. What's your favorite business book that has helped you the most? Dr. Tiffany Slater's favorite business book that has helped her the most is Buy Back Your Time by Dan Martell. She appreciates its simplicity and practicality, noting that it offers common-sense advice that's easy to apply but not always common practice. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Yes, Dr. Tiffany Slater recommends the “Promote Yourself to CEO” podcast by Racheal Cook. She finds it practical and has taken a lot from Racheal's teachings, making it a valuable resource for small business owners seeking actionable guidance and professional growth. What tool or resource would you recommend to grow a small business? Dr. Tiffany Slater recommends Gusto as a key tool to help grow a small business. As an HR professional, she highlights its affordability, ease of use, and comprehensive features for handling payroll and basic HR functions—making it especially valuable for small business owners with limited HR experience. What advice would you give yourself on day one of starting out in business? On day one of starting out in business, Dr. Tiffany Slater would remind herself of the advice she’s lived by from the beginning “Let your faith be bigger than your fear.” This guiding principle has anchored her throughout her entrepreneurial journey, helping her push through uncertainty and challenges with confidence. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Let your faith be bigger than your fear—it's the fuel for every entrepreneur's journey – Dr. Tiffany Slater You don't need to be perfect to lead—you just need to be present and learning.– Dr. Tiffany Slater Grace is the most important habit a small business owner can practice daily." – Dr. Tiffany Slater
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How Karl Schwantes, Founder of Reputable, Built a Six-Figure Reputation Marketing Business and Scaled His Family Jewelry Brand, Xenox Diamonds, Over 30 Years to Become a Leading Name in Engagement and Wedding Rings. (Episode 662 - Karl Schwantes)
04/27/2025
How Karl Schwantes, Founder of Reputable, Built a Six-Figure Reputation Marketing Business and Scaled His Family Jewelry Brand, Xenox Diamonds, Over 30 Years to Become a Leading Name in Engagement and Wedding Rings. (Episode 662 - Karl Schwantes)
In this episode of Grow a Small Business, host Troy Trewin interviews , Founder of and Managing Director of Xenox Diamonds. Karl shares how he built a six-figure reputation marketing business through the power of Google reviews. He also dives into growing Xenox Diamonds over three decades into a leading jewelry brand. Karl reveals key strategies on creating an outstanding client experience and scaling sustainably. Tune in to learn how you can build a million-dollar lead machine without spending a dollar on ads! Other Resources: Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. . Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Karl Schwantes, the hardest thing when growing a small business is to work between being on the business and in the business. He explains that many small business owners are excellent practitioners who may have started their own business after feeling they could do better than a previous employer. The challenge lies in transitioning from working in the day-to-day operations to working on the strategic development and growth of the business. What's your favorite business book that has helped you the most? Karl Schwantes favorite business book is "The Road Less Stupid" by Keith Cunningham. He values its focus on asking smart questions to solve problems and avoid costly mistakes. Karl believes it's a powerful tool for strategic thinking and smarter decision-making in business. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Karl Schwantes recommends the podcast Near Memo for staying updated on local search trends and Google's ever-changing algorithm, as it provides insights from industry experts. He emphasizes learning from professionals deeply engaged in specific fields for effective business growth. This aligns with his focus on leveraging Google reviews as a powerful tool to enhance online reputation and SEO impact. What tool or resource would you recommend to grow a small business? Karl Schwantes highly recommends leveraging Google Reviews as a powerful tool for small business growth. He highlights that investing in online reputation through Google Reviews yields exceptional returns, with every dollar spent generating $326 in value. Additionally, Google Reviews significantly enhance local SEO, accounting for nearly 50% of its effectiveness, making it an essential strategy for visibility and growth. What advice would you give yourself on day one of starting out in business? Karl Schwantes advises focusing on building your online reputation from day one, particularly through tools like Google Reviews. He reflects that if he had started earlier, he could have achieved thousands of reviews, making his business the clear choice in the industry. He emphasizes starting small, as consistent actions over time lead to significant long-term advantages in both attracting customers and key talent. Book a 20-minute with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Consistency in the client experience is the benchmark of excellence – Karl Schwantes Reputation marketing isn't built overnight; it's crafted through relentless consistency – Karl Schwantes Online reviews are not just testimonials; they’re your digital currency – Karl Schwantes
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