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Ep 16 "Project Hug" Vetter's COVID Vaccination Clinic

Heart-to-Heart with HealthCap

Release Date: 12/30/2020

Ep. 31 - Fall 2023 Vaccine Recommendations with Dr. David Gifford show art Ep. 31 - Fall 2023 Vaccine Recommendations with Dr. David Gifford

Heart-to-Heart with HealthCap

In this engaging podcast episode, Angie Szumlinski, Director of Risk Management at HealthCap and a seasoned expert in the field, engages in a captivating conversation with Dr. David Gifford, Chief Medical Officer at AHCA/NCAL. Together, they delve into the realm of respiratory viruses, shedding light on the latest insights and recommendations concerning their vaccines. From the ever-present RSV to the perennial concern of influenza and the ongoing challenges posed by COVID, the vulnerability of our senior living residents to these respiratory viruses is a paramount concern. Join us as we...

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Ep 30 Bivalent Vaccine Hesitancy show art Ep 30 Bivalent Vaccine Hesitancy

Heart-to-Heart with HealthCap

In this episode Angie Szumlinski, HealthCap Director of Risk Managment and Cathy Hamblen, HealthCap Risk Manager talk with Chad Worz, PharmD, BCGP, FASCP, Chief Executive at the about vaccine hesitancy and strategies for improving bivalent COVID-19 vaccine rates in senior living.

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Ep 29: Residents with Restricted Diets - Enjoying the Holidays show art Ep 29: Residents with Restricted Diets - Enjoying the Holidays

Heart-to-Heart with HealthCap

During the holidays, many residents and families of residents on a restricted diet would like permission to deviate from the diet to enjoy traditional "holiday" foods. Will a dietary waiver protect you if a negative outcome occurs as a result of such a deviation? Angie Szumlinski, HealthCap Director of Risk Managment, talks with Mary McMurry, Litigation Manager at about this and other topics to keep your residents safe and you protected.

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Ep 28: Ready or Not! Phase 3 is Coming October 24th show art Ep 28: Ready or Not! Phase 3 is Coming October 24th

Heart-to-Heart with HealthCap

CMS will begin surveying against Phase 3 of Requirements of Participation for Nursing Homes on October 24, 2022. With around 180 pages of guidance, revisions, and updates affecting 52 F-tags, many providers are feeling anxious about the new guidance. Angie Szumlinski, Director of Risk Management for HealthCap talks with Crystal Bowens, the Associate VP of Regulatory Services for AHCA/NCAL about the updates, and what providers can do to prepare. Crystal reminds us that AHCA/NCAL members can always reach out to them at for specific questions.

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Ep 27: Arbitration Agreements - Why and How show art Ep 27: Arbitration Agreements - Why and How

Heart-to-Heart with HealthCap

Christina Nechiporchik, Associate General Counsel for HealthCap talks with John Hessburg, Senior Partner at the law firm of Kitch where he leads the Post Acute Practice group. Also included in the conversation is Drew Flichak, Chief Administrative Officer and Corporate Compliance Office at Vivage Senior Living. Listen as they talk about why we should be talking about arbitration agreements after CMS issued revised Surveyor Guidance on June 29, 2022. In addition, they discuss the best practices for implementing arbitration agreements in your facilities while remaining in compliance.

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Ep 26: Instilling a Culture of Compassion in Your Organization with Glenn Van Ekeren show art Ep 26: Instilling a Culture of Compassion in Your Organization with Glenn Van Ekeren

Heart-to-Heart with HealthCap

Angie Szumlinski, Director of Risk Management talks with Vetter Health Services President, Glenn Van Ekeren about their belief that it's not about putting years in the life, but putting life in the years. Quality care is determined by a mindset to do what's right, and that comes from compassion. Listen to learn about instilling a culture of compassion in your organization.

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Ep 25: Staffing Challenges: Recruitment & Retention Strategies with Allyson Bakewell, Ciena show art Ep 25: Staffing Challenges: Recruitment & Retention Strategies with Allyson Bakewell, Ciena

Heart-to-Heart with HealthCap

In this episode, we'll talk about the staffing challenges facing the senior living industry. Angie Szumlinski talks with Allyson Bakewell, Director of Talent Acquisition for Ciena Healthcare about what they're doing to attract and retain talent.

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Ep 24 Vaccine Mandates, Boosters, and Hesitancy show art Ep 24 Vaccine Mandates, Boosters, and Hesitancy

Heart-to-Heart with HealthCap

In this episode Angie Szumlinski, Director of Risk Management at HealthCap talks with Dr. Matthew Beacom, M.D. from the University of Nebraska and Heath Boddy, President and CEO at the Nebraska Health Care Association. Listen as they discuss the latest in vaccine mandates, boosters, and vaccine hesitancy in the senior living industry.

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Ep. 23 - COVID Long-Haulers show art Ep. 23 - COVID Long-Haulers

Heart-to-Heart with HealthCap

While many people who get COVID-19 recover within a few weeks, some will suffer from long-haul symptoms for many months. This syndrome has impacted millions more Americans long after their initial diagnosis. Angie Szumlinski, Director of Risk Management at HealthCap talks with Nicole Tweedie, a "long-hauler" about what it's been like living with post-COVID symptoms. Joining them Jana Hirschtick, a researcher from the University of Michigan, who has been studying COVID patients after their diagnoses.

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Ep 22 Claims Trends & Analysis show art Ep 22 Claims Trends & Analysis

Heart-to-Heart with HealthCap

Beginning in 2016 the senior living industry began to see an increase in the frequency and severity of claims. When COVID began in 2020, it changed everything, making the trends more unpredictable. Will plaintiff attorneys turn a global pandemic into individual tort claims and what will be the outcome? We may not know for a long time.

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More Episodes

Vetter Health Services began vaccination of their residents and staff on December 28. Listen as Peter and Angie speak with Shari Terry, Vetter's COO about their process and what worked well for them.