Ep 21 Scott Voss: A Partner from the Beginning
Release Date: 05/18/2021
Ep 33 Understanding MDS with Robin Hillier (Part 1)
Heart-to-Heart with HealthCap
In this episode of Heart-to-Heart with HealthCap, Angie Szumlinski is joined by MDS expert for Part 1 of our two-part deep dive into the MDS process. Robin shares how the MDS is used across care delivery, compliance, and reimbursement—and why coding accuracy and interdisciplinary collaboration are more critical than ever. Whether you're new to MDS or need a refresher, this episode offers foundational insights you won’t want to miss. Robin has also created a f to support your learning!
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Ep. 32 Navigating CMS Schizophrenia Audits: Lessons Learned & Best Practices
Heart-to-Heart with HealthCap
In this episode of Heart to Heart with HealthCap, Angie Szumlinski chats with Gwynn Ryder, Vice President of Operations for Aspire Health in Ohio, about the challenges and lessons learned from navigating CMS Schizophrenia Minimum Data Set Audits. They discuss the intricate process of compliance, the impact on star ratings, and how one missed detail can ripple into significant consequences for senior living communities. Gwen shares practical advice, insights on improving internal processes, and the importance of proactive quality assurance to stay ahead of audits. Tune in for a deep dive into a...
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Ep. 31 - Fall 2023 Vaccine Recommendations with Dr. David Gifford
Heart-to-Heart with HealthCap
In this engaging podcast episode, Angie Szumlinski, Director of Risk Management at HealthCap and a seasoned expert in the field, engages in a captivating conversation with Dr. David Gifford, Chief Medical Officer at AHCA/NCAL. Together, they delve into the realm of respiratory viruses, shedding light on the latest insights and recommendations concerning their vaccines. From the ever-present RSV to the perennial concern of influenza and the ongoing challenges posed by COVID, the vulnerability of our senior living residents to these respiratory viruses is a paramount concern. Join us as we...
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Ep 30 Bivalent Vaccine Hesitancy
Heart-to-Heart with HealthCap
In this episode Angie Szumlinski, HealthCap Director of Risk Managment and Cathy Hamblen, HealthCap Risk Manager talk with Chad Worz, PharmD, BCGP, FASCP, Chief Executive at the about vaccine hesitancy and strategies for improving bivalent COVID-19 vaccine rates in senior living.
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Ep 29: Residents with Restricted Diets - Enjoying the Holidays
Heart-to-Heart with HealthCap
During the holidays, many residents and families of residents on a restricted diet would like permission to deviate from the diet to enjoy traditional "holiday" foods. Will a dietary waiver protect you if a negative outcome occurs as a result of such a deviation? Angie Szumlinski, HealthCap Director of Risk Managment, talks with Mary McMurry, Litigation Manager at about this and other topics to keep your residents safe and you protected.
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Ep 28: Ready or Not! Phase 3 is Coming October 24th
Heart-to-Heart with HealthCap
CMS will begin surveying against Phase 3 of Requirements of Participation for Nursing Homes on October 24, 2022. With around 180 pages of guidance, revisions, and updates affecting 52 F-tags, many providers are feeling anxious about the new guidance. Angie Szumlinski, Director of Risk Management for HealthCap talks with Crystal Bowens, the Associate VP of Regulatory Services for AHCA/NCAL about the updates, and what providers can do to prepare. Crystal reminds us that AHCA/NCAL members can always reach out to them at for specific questions.
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Ep 27: Arbitration Agreements - Why and How
Heart-to-Heart with HealthCap
Christina Nechiporchik, Associate General Counsel for HealthCap talks with John Hessburg, Senior Partner at the law firm of Kitch where he leads the Post Acute Practice group. Also included in the conversation is Drew Flichak, Chief Administrative Officer and Corporate Compliance Office at Vivage Senior Living. Listen as they talk about why we should be talking about arbitration agreements after CMS issued revised Surveyor Guidance on June 29, 2022. In addition, they discuss the best practices for implementing arbitration agreements in your facilities while remaining in compliance.
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Ep 26: Instilling a Culture of Compassion in Your Organization with Glenn Van Ekeren
Heart-to-Heart with HealthCap
Angie Szumlinski, Director of Risk Management talks with Vetter Health Services President, Glenn Van Ekeren about their belief that it's not about putting years in the life, but putting life in the years. Quality care is determined by a mindset to do what's right, and that comes from compassion. Listen to learn about instilling a culture of compassion in your organization.
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Ep 25: Staffing Challenges: Recruitment & Retention Strategies with Allyson Bakewell, Ciena
Heart-to-Heart with HealthCap
In this episode, we'll talk about the staffing challenges facing the senior living industry. Angie Szumlinski talks with Allyson Bakewell, Director of Talent Acquisition for Ciena Healthcare about what they're doing to attract and retain talent.
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Ep 24 Vaccine Mandates, Boosters, and Hesitancy
Heart-to-Heart with HealthCap
In this episode Angie Szumlinski, Director of Risk Management at HealthCap talks with Dr. Matthew Beacom, M.D. from the University of Nebraska and Heath Boddy, President and CEO at the Nebraska Health Care Association. Listen as they discuss the latest in vaccine mandates, boosters, and vaccine hesitancy in the senior living industry.
info_outlineCara Drenth, Director of Underwriting at HealthCap talks with Scott Voss, President of Voss Insurance Services and original HealthCap agent. Listen as they talk about what COVID has been like for agencies and owners, how we've handled crises in the past, and what the future may hold for senior living facilities.