#328: The #1 Production Hack to Alleviate Stress & Remain Organized
Healthcare Entrepreneur Academy Podcast
Release Date: 05/09/2023
Healthcare Entrepreneur Academy Podcast
OVERVIEW: Jason A. Duprat, Entrepreneur, Healthcare Practitioner and Host of the Healthcare Entrepreneur Academy podcast talks about the best way to manage irrational and overly demanding customers. EPISODE HIGHLIGHTS: When you own a business, complaints are something you can't escape. There are ways you can manage angry customers while maintaining the integrity of your company. Be empathetic and listen to what unsatisfied customers are saying. Put yourself in their shoes and really listen to the core reason behind their complaint. Unhappy customers are louder than happy...
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OVERVIEW: Communication is 7% Words 38% Tone of Voice 55% Body Language Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with Shelly O'Donovan, CEO of Authentic Influence Group, with certifications in Body Language Training and the Big 5 Personalities. In this episode, Shelly reveals commonly overlooked communication practices and advice on getting better at conveying our true selves. Tune in to learn secrets used by politicians and other communication experts. EPISODE HIGHLIGHTS: Shelly went from politics to...
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OVERVIEW: Challenges are gifts that force us to search for a new center of gravity. Don't fight them. Just find a new way to stand.” – Oprah Winfrey. Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the Realities of Entrepreneurship through the "Bell Curve of Entrepreneurship." In this episode, Jason shares his advice on how to deal with frustration as a business owner, a challenge he has faced lately in his business, and how he overcome that situation. EPISODE HIGHLIGHTS: Bell Curve of...
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OVERVIEW: "When the customer comes first, the customer will last." - Robert Half Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the Value Ladder, a vital strategy to scale your business. In this episode, Jason shares the importance of the Value Ladder, how it can increase Customer Lifetime Value, and the examples of services included in his Value Ladder. EPISODE HIGHLIGHTS: Jason enumerates various products and services that are part of his Value Ladder. The Value Ladder consists of...
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Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the importance of staying organized and shares what he's learned after years of running a business. He also discusses a great software tool that will help you manage your projects, team, and communications more efficiently.
EPISODE HIGHLIGHTS:
- Making mental to-do lists, using sticky notes, or keeping track of tasks through a calendar is fine, but having a systematized way to handle everything that needs to get done for your business is an absolute must.
- Asana is one of the best software tools Jason uses across multiple projects. One of the benefits is creating teams and managing communications for specific projects within the software program. Asana can be used to organize personal tasks as well, which is something Jason does. When you log in to the dashboard, you can easily see your to-do list for the day.
- Letting a software program organize your tasks or to-do lists leaves your mind free to think and work more creatively.
- Projects aren't stressful; the details are. Become a production expert and alleviate stress. One great software tool to help you do this is Asana.
- Communicating via email can be confusing and it can quickly create disorganization when several people are involved in a single project. This is particularly true if you're working with dozens of contractors, freelancers, and staff.
TWEETABLE QUOTES:
“You need to be organized in order to lead an effective and organized team.” – Jason Duprat
“As the business owner, you are setting the direction for where you're going.” – Jason Duprat
CONNECT WITH JASON DUPRAT:
LinkedIn | Facebook | Instagram | Youtube | Facebook Group
RESOURCES:
- Asana: https://jasonduprat.com/asana
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- Sign up for one of our free business start-up Masterclasses by heading over to https://healthcareboss.org/masterclass/
- Have a healthcare business question? Text me at 386-284-4955, and I’ll add you to my contacts. Occasionally, I’ll share important announcements and answer your questions as well.
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