Libsyn Directory

#333: "Is Now The Time to Go All In With My Practice?"

Release Date: 05/30/2023

#350: When Should you Discharge an Angry Customer?

Healthcare Entrepreneur Academy Podcast

OVERVIEW: Jason A. Duprat, Entrepreneur, Healthcare Practitioner and Host of the Healthcare Entrepreneur Academy podcast talks about the best way to manage irrational and overly demanding customers. EPISODE HIGHLIGHTS: When you own a business, complaints are something you can't escape. There are ways you can manage angry customers while maintaining the integrity of your company. Be empathetic and listen to what unsatisfied customers are saying. Put yourself in their shoes and really listen to the core reason behind their complaint. Unhappy customers are louder than happy...

#349: From Pharmacy to Agency: How David Lu Changed His Trajectory with Video Production

Healthcare Entrepreneur Academy Podcast

OVERVIEW: “We're not competitor-obsessed, we're customer-obsessed. We start with what the customer needs and we work backwards.” — Jeff Bezos Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with David Lu, Founder of Axon Video Strategy. In this episode, David shares how he combined his years of Pharmacy experience, passion for Business, and for Video Production expertise to build his value-driven career today. We also learn what separates a regular skill from an in-demand, client-centric service. Tune in to...

#348: 7 Tips for Mitigating Data Breaches & Hacks

Healthcare Entrepreneur Academy Podcast

OVERVIEW Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about why your business should get cybersecurity insurance and different ways to mitigate risks regarding your business' data being hacked or stolen. EPISODE HIGHLIGHTS: Are you taking the right security measures when protecting yourself and your business' data? The recent attack on SolarWinds Orion software is one of the greatest US cybersecurity breaches and affected close to 18,000 companies. The breach led to massive data compromises in big corporations,...

#347: The Importance of the KISS Principle

Healthcare Entrepreneur Academy Podcast

OVERVIEW: “Keep it simple, stupid!” – A design principle noted by the U.S. Navy Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about keeping your business “Simple.” Jason shares one of the most common traps new business owners fall into – chasing “Shiny Objects” or feeling the need to be “Extraordinary.” You don't need to do extraordinary things to achieve extraordinary results, and in this episode, Jason explains why. Tune in until the end to hear about Jason's new rank-topping book! EPISODE...

#346: How to Build Strategic Relationships and Manage Referrals Partners to Grow Your Business with Amelia Roberts

Healthcare Entrepreneur Academy Podcast

OVERVIEW: Be clear on what problem you can solve, and people will listen. Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with Amelia Roberts, Visibility Strategist, Relationships Facilitator, and the Founder of Solutions by Amelia. When it comes to Entrepreneurship and Marketing, Amelia's passion is second to none. On this episode, she gives us a glimpse of her years of experience in building clients’ businesses, discussing a wide variety of concepts, best practices, and personal anecdotes. EPISODE HIGHLIGHTS ...

#345: Automating Business Processes with Workflow, Tools and AI to Improve Efficiency

Healthcare Entrepreneur Academy Podcast

OVERVIEW: “Efficiency is doing better what is already being done.” – Peter Drucker Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the importance of systems and processes. In business, every single second of every single team member counts, so in this episode, Jason teaches us how to streamline workflows and maximize efficiency and productivity through automation, software, and A.I. tools. EPISODE HIGHLIGHTS: All businesses run on a series of workflows, wherein much of what our team members or we do is...

#344: The Importance of Unique Criteria and Headhunting Your Manager

Healthcare Entrepreneur Academy Podcast

OVERVIEW: “People are not your most important asset. The right people are.” – Jim Collins Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the best practices when hiring for managerial roles. In this episode, Jason recalls his experiences with recent mis-hires, his key takeaways to avoid potential hiring mistakes, and red flags to consider when screening applicants. EPISODE HIGHLIGHTS: Jason recently had mis-hires for the marketing director position of his business. He's since learned from these...

#343: How to Lead, Succeed and Gain Influence Through Communication with Shelly O'Donovan

Healthcare Entrepreneur Academy Podcast

OVERVIEW: Communication is 7% Words 38% Tone of Voice 55% Body Language Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with Shelly O'Donovan, CEO of Authentic Influence Group, with certifications in Body Language Training and the Big 5 Personalities. In this episode, Shelly reveals commonly overlooked communication practices and advice on getting better at conveying our true selves. Tune in to learn secrets used by politicians and other communication experts. EPISODE HIGHLIGHTS: Shelly went from politics to...

#342: Understanding The Bell Curve of Entrepreneurship

Healthcare Entrepreneur Academy Podcast

OVERVIEW: Challenges are gifts that force us to search for a new center of gravity. Don't fight them. Just find a new way to stand.” – Oprah Winfrey. Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the Realities of Entrepreneurship through the "Bell Curve of Entrepreneurship." In this episode, Jason shares his advice on how to deal with frustration as a business owner, a challenge he has faced lately in his business, and how he overcome that situation. EPISODE HIGHLIGHTS: Bell Curve of...

#341: How to Use the Value Ladder to Scale Your Business From Free to Premium

Healthcare Entrepreneur Academy Podcast

OVERVIEW: "When the customer comes first, the customer will last." - Robert Half Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the Value Ladder, a vital strategy to scale your business. In this episode, Jason shares the importance of the Value Ladder, how it can increase Customer Lifetime Value, and the examples of services included in his Value Ladder. EPISODE HIGHLIGHTS: Jason enumerates various products and services that are part of his Value Ladder. The Value Ladder consists of...

More Episodes

OVERVIEW:

“If you buy things you do not need, soon you will have to sell things you need.” – Warren Buffet

Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, answers a question from his text community regarding making big purchases. In this episode, Jason runs us through a step-by-step calculation to determine whether or not an expensive purchase is worth it.

EPISODE HIGHLIGHTS:

Jason features a question from his text community. The inquirer recently opened a MedSpa and is looking to purchase expensive equipment. They’re wondering if now would be the right time to continue with that purchase.
Purchasing the equipment will add five additional services to what they can offer. There are no consumables related to those offers, and they can buy the laser at a discount.
Jason recommends going back to the numbers. Typically, you don't want to finance anything that loses you money. However, in business, if you can buy something and pay for it over time while it makes you money, it's called Leveraging.
You can look up free Amortization Calculators on Google.
Don't focus so much on that big number. Instead, focus on the monthly payments and the number of patients required to execute and pay for this particular device.
The first rule of business is to use Leverage to grow your business and your income.

TWEETABLE QUOTES:

“If you want to get an opportunity to buy an expensive piece of equipment, try and sit on it for a day or two. Don't let anybody pressure you into making quick, rapid decisions. Let your emotions simmer down and look at it from a rational, financial standpoint.” – Jason A. Duprat

“The more detail you can include in terms of your information gathering, the better your decision-making will be.” – Jason A. Duprat

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