Health Care Reinvented: Highmark Health and Bosch Collaboration Brings AI to Earth
Release Date: 01/24/2022
Health Care Reinvented: Streamlining Billing, Increasing Customer Satisfaction
Health Care Reinvented
For Allegheny Health Network (AHN) and Highmark, the goal isn’t just to reinvent health care, but to also provide a seamless and supportive patient experience right down to the details of patient billing. After all, patients can get overwhelmed by the disconnected bills and explanations of benefits piling up in their mailboxes. Not only can it compound stress patients already have about their health, but it can also lead to missed payments and costly customer service inquiries. In this episode of Health Care Reinvented, we explore how ANH and Highmark leveraged technology and a leading-edge...
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Health Care Reinvented: Big Data Provides Big Outcomes for Patients
Health Care Reinvented
On this episode of Highmark’s Health Care Reinvented, learn how Highmark uses massive data sets to improve patient experience and outcomes while simultaneously managing data bias and the utmost security. We welcome Ian Blunt, VP of Advanced Analytics at Highmark Health, where his group form a center of expertise for all things data science and sophisticated analytical techniques. Leading a team of 100-plus data scientists, researchers and engineers, Blunt and his team are at the forefront of developing new capabilities for novel use cases, building predictive analytics and machine learning...
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Connecting to Your Doc is Just a Secure Text Away
Health Care Reinvented
Did you know that connecting to your doctor is literally just a text away? On this episode of the Highmark Health Care Reinvented Podcast Series, Benjamin Edelshain, MD , Vice President, Clinical Engagement & Digital Innovation at Highmark Health, gives us the whole story on how a secure mobile text messaging platform is building better patient-doctor connections for healthier outcomes. The platform was deployed at the height of COVID-19, immediately proving its effectiveness in a world where people could not easily meet with health care providers. Ben shares some encouraging and...
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Health Care Reinvented: My Highmark App Is a Digital Front Door to Health
Health Care Reinvented
With the My Highmark app, Highmark is building a “digital front door” to a holistic customer experience. The new season of Health Care Reinvented kicks off featuring the key team members that brought My Highmark to life. Hear from: Mick Malec, CEO, enGen and Enterprise Technology and Operations Officer at Highmark Health; Tracy Saula, Senior Vice President of Product & Health Experience for Highmark Health; and Naomi Adams, SVP Customer Strategy & Solution Engineering at League Inc. With one username and password, My Highmark...
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Health Care Reinvented: Nick Stupakis of Helion
Health Care Reinvented
Can home-centered care be the catalyst for health care transformation? Listen to the next episode of the Allegheny Health Network/Highmark Health Care Reinvented Podcast Series, to see how Highmark Health subsidiary is addressing that question. We welcome Nick Stupakis, Helion Vice President, to explore how with the right information, guidance and tools, provider organizations can deliver better care; payer organizations can reduce upstream and downstream costs; and patients have the opportunity to receive better care and an improved experience. It’s the proverbial win-win-win in health...
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Health Care Reinvented: Data Analytics with Ian Blunt
Health Care Reinvented
Big Data Analytics is creating new and exciting insights for health care that positively impact a patient’s health, care experience and overall cost. In the next episode of the Allegheny Health Network/Highmark Health Care Reinvented Podcast Series, we talk to Ian Blunt, VP of Analytics at Highmark, about his team’s work crunching and analyzing data to provide powerful and actionable insights. Ian details some of Highmark’s current projects and addresses how it ensures patient privacy and roots out unnecessary bias. Even more exciting are some the potential future uses of data analytics...
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Health Care Reinvented: Alcohol Use Disorder
Health Care Reinvented
Alcohol use disorder (AUD) is a medical condition characterized by an impaired ability to stop or control alcohol use despite adverse social, occupational, or health consequences. According to a Substance Abuse and Mental Health Services Administration survey, 14.1 million adults ages 18 and older had AUD in 2019. Among youth, an estimated 414,000 adolescents ages 12–17 had AUD during this timeframe. In the this episode of the Allegheny Health Network/Highmark Health Care Reinvented Podcast Series, we explore the seemingly countless impacts of AUD on people’s mental/physical...
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Health Care Reinvented: Highmark Health and Bosch Collaboration Brings AI to Earth
Health Care Reinvented
The latest episode of the Allegheny Health Network/Highmark Health Care Reinvented podcast series is literally out of this world! Learn how Highmark Health and Bosch are collaborating on bringing deep audio artificial intelligence being used on the International Space Station down here to Pittsburgh to diagnose pediatric pulmonary conditions like asthma. Listen to guests: Kelly J. Shields, PhD, Senior Research Data Scientist, Highmark Health; Joseph Aracri, DO, AHN pediatrician and Chair of its Pediatric Institute; Dr. Samarjit Das, leader of the Intelligent Internet of Things group at Bosch...
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Health Care Reinvented: Telehealth Expands Care
Health Care Reinvented
If there's one silver lining to the COVID-19 pandemic, it is the accelerated adoption of Telehealth. In the next AHN/Highmark Health Care Reinvented Podcast, get to know Highmark Health’s Laura Messineo, RN MHA, Vice President, Enterprise Virtual Health, as she discusses the key uses and trends with Telehealth. Under her leadership, Highmark is growing its virtual health capabilities to not only keep members and patients connected to their doctor, but ensure that quality health care is available to more people. You will be amazed at the technologies that bring a doctor's office right to a...
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Health Care Reinvented: Mental Health and COVID -19
Health Care Reinvented
We are excited to kick off the next season of Health Care Reinvented with Allegheny Health Network and Highmark Blue Cross Blue Shield to explore innovations across health care! As we all return to work from the holidays and navigate a winter with COVID-19, now is an important time to address the importance of mental health. The next episode of HCR features Maureen Goodfellow, Executive Wellness Programs Manager at Highmark Health, and Dr. Alicia Kaplan MD, Associate Professor of Psychiatry at Allegheny Health Network, to overview how to identify and help those in your...
info_outlineThe latest episode of the Allegheny Health Network/Highmark Health Care Reinvented podcast series is literally out of this world!
Learn how Highmark Health and Bosch are collaborating on bringing deep audio artificial intelligence being used on the International Space Station down here to Pittsburgh to diagnose pediatric pulmonary conditions like asthma.
Listen to guests: Kelly J. Shields, PhD, Senior Research Data Scientist, Highmark Health; Joseph Aracri, DO, AHN pediatrician and Chair of its Pediatric Institute; Dr. Samarjit Das, leader of the Intelligent Internet of Things group at Bosch Research in Pittsburgh; and Chris Martin, director Engineering and R&D for Pittsburgh office for Bosch detail how SoundSee Microphones collect audio data of breathing patterns that are analyzed using artificial intelligence .
Study with pediatric patients in Allegheny Health Network are set to begin in Q1 2022. The collaboration was announced at the CES 2022 convention in Las Vegas.
Download today and discover how this new research collaboration builds upon a long-time practice in doctor-patient care.